Everything was wonderful from the moment I walked in. I had needed a full break job done on my Volkswagen Jetta and they were able to appoint me the same day I called which was convenient because I work a lot, timing is important to me & safety as well so breaks working properly are a must when driving any vehicle! Steve was really kind, professional & knowledgeable to my understanding. Surrounding co-workers were friendly as well. I was able to receive a discount at the time for my service. Firestone checked back a couple of days later to make sure everything was working properly. Overall I had a great experience with them & would recommend to others. Thank you
These guys are top notch! Great service at fair prices. If youre looking for an honest car mechanic in the Aurora area give these guys a try.
My daughter has a 2003 Toyota, and the brakes started grinding so bad she was afraid to drive the vehicle. First vehicle and I don’t drive the vehicle at all so I was unaware of what was wrong. On top of that her sticker is extremely expired because of the check engine light we haven’t been able to update the sticker. Steve (mechanic that I dealt with here) understood that it was a older vehicle and I would not want to put too much money into the vehicle especially at one time. He felt the most important thing let’s get the vehicle drivable and safe to drive. Then Steve broke down options I could take to get through emissions. Very helpful and very knowledgeable group of mechanics. I honestly felt very comfortable dealing with Steve and trusting Steve to make sure my daughter will get where she needs to go safely. Even if a another shop would charge cheaper, because of the care and urgency that Steve displayed, I have no issue bring my vehicles to them or referring anyone I know to them. My daughter not only is a full time college student but also she works and that was her way of getting around. My wife and I both work long hours so we don’t have the luxury to get my daughter daily to school or work. After hearing everything that was wrong with the car she was in tears. Thank you Steve and the Farnsworth Auto Plus crew for putting a smile back on my daughters face.
I really cant say enough good things. I called for a friend who had terrible service elsewhere and decided to call Farnsworth Auto Plus. Let me first say that Angel is a complete professional. Essentially from first call to final follow up call absolute professionalism. After my friends car was done I took my car there the next day. I had my breaks worked on. Again very professional. Follow up texts and phone calls with step by step process and explanation of services needed. Not pushy at all. I give 5 stars because I really could not have asked for a better experience.
Steve and his team have been working on my two cars for about 7 years now. They are the most honest and professional auto service Ive seen in the Aurora area. I live 8 miles away and I always go to them, even though I have an auto shop .2 miles from my home. Ive never had to bring my vehicle back because of shoddy workmanship, they are upfront on their pricing and their costs are reasonable.
This crew does a great job. They are always honest and fair. They let me know that some of the front end work I needed to get done on my truck was actually under a recall and can be done for free. I always feel comfortable having them work on my cars and truck, everything from a simple oil change, front end/U joint repair and replacement, and exhaust replacement.
I really appreciate all the help they gave me. They even gave me a courtesy car which I truly appreciated. They are very trust worthy and honest and I felt very comfortable with them and I would definitely go back to them for all my car needs. Thank you!!!
Angel helped me immensely with getting my brakes, rotors, and tires changed. They evaluated my car and he told me was needed to get done as if it were his own car getting serviced. He discussed my different options to help me decide what I wanted to do. Overall, the best and most honest service I’ve had on my vehicles.
I went into Auto Plus and Tire with a flat. They were extremely friendly and helpful in getting me back on the road. The tire size I needed wasn’t in stock at their shop, so they immediately sent an employee to pick one up at their local warehouse. I’d be happy to give Auto Plus more business in the future.
Steve was awesome. He was very accommodating and the only tire shop that had the specific size tire that I needed. He got me in and got me out in a timely manner, and followed up several times to make sure that all was okay. They also had the best prices. Would highly recommend.
Angel was very professional, honest and provided a very detailed list of maintenance to be completed. I appreciate him taking time and recommending priority tasks to be completed. My car is in much better shape than I left, there wasn’t any talking up prices or anything vague in what was explained. Will definitely continue working with Farnsworth Auto Plus.
After my car broke down, I was able to bring my car in first thing and got my car back later that day after having extensive work done. When my car was done, Angel was nice enough to pick me up and bring me to the shop to pick up my car since I had my car towed there. They were reasonably priced and I would highly recommend this place.
I called and they got me in quick, fixed my alignment on my car. I was gonna go to another big chain tire shop but I’m glad I went here. Definitely would recommend to anyone in the future
The guys at Farnsworth are awesome. My son attends Aurora U from out of state and they have taken great care of him. We’ve had to use them on several occasions and Steve and Angel are always very friendly and keep me informed of the repairs. They do great work and I would recommend them to anyone. Thank you for all your help.
Friendly and clean auto shop. Steve was excellent to work with. Repairs were performed on time and per the quoted price. No surprise charges. Definitely will continue using their services.
Outstanding customer service and follow through. NO surprises! We’re very pleased with our service and will definitely refer others. Thanks Steve.
They went above and beyond to help me I am so thankful that I found a great place I can trust!!!
This was the first time I had to buy a new set of tires and I was completely lost. But these guys really knew what they were doing and they were able to help me out and pick out the proper tires that I needed. I will definitely be coming back to support this local business because screwed car dealerships haha.
This was one of the in network mechanics under my vehicle warranty. My check engine came on and I brought it into Farnsworth Auto Plus. They filed the claim to replace my fuel sending unit and had it completed the same day! Steve at the shop was very helpful and professional and I highly recommend their services.
I had my 2005 Toyota serviced here. Steve was straight-forward, helpful, and kind! If you dont know much about cars, he could probably walk you through a repair without being condescending!
Very friendly knowledgeable staff.They worked through a few issues and kept me updated with useful information on the progress. I would recommend them for any service you need.
Great price, fast work, great people. Rare quality in mechanics these days
Very fast and efficient. Kept me in the loop of everything that was going on
I have been bringing my car here for about a year. I love this shop Steve and Angel always take care of me. I have never been to a automotive shop where they give you real options that don’t break the bank but get you back on the road quickly. I’m moving across town and buying a new car I won’t be taking that car anywhere else. It too will be a Farnsworth Auto Plus and Tire maintained car.My mother also takes her car here and will NOT go anywhere else ever not even for a oil change.You will not be disappointed this is a great place to bring your vehicles!!!
Staff is friendly, professional & knowledgeable. Store is very clean & service was swift. 🥰
Starting with the main boss,great professional all around guy.I came to Farnsworth Auto for an alignment& they pointed other hazards before aligning my vehicle in a timely manner.Thanks Steve 😊 🙏 😊
I will preface this with saying that it is rare for me to give a review, this one is well deserved. I was driving and realized I had a pretty major leak in my tire and happened across Farnsworth Auto Plus and Tire. Steve, the owner of this family business, immediately gave me a sense of assurance. He was sincere and extremely accommodating. I also needed a set of winter tires and he gave me a great price that matched the lowest I found online and labor was very reasonable and well done. He checked in multiple times over the course of the week while my vehicle was at the shop. Again, couldn’t have been nicer and really made me feel assured. He’s an honest businessman. When I picked up the car, his manager Angel was also extremely nice, it’s evident that comes from the top. The final thing that blew me away was their offer to store my summer tires which again I thought was very reasonable, and if I stored them they would switch them for no cost once the time comes. This is a place of business that is doing things right, putting the customer first, and I will be a returning customer although it is 30+ miles from where I live. Thanks again Steve, Angel and the rest of the team over there!
Service was fantastic, so was the staff. Would recommend taking your car...
We have been taking both our cars to Farnsworth Auto for years. We rely on their fair prices and honest service.
Clearly diagnosed the problems, provided reliable solutions, resealable price. Get work done quickly.
They got our issue fixed in a matter of a couple of hours. They also have an amazing warranty deal, which helps us feel confident with their services!
These guys were great. Brought my car in to have an exhaust repair. These guys were unable to find the correct part for my repair. Fortunately, they were able to fabricate the part on their own and fix my car for about 1/4 of the price. Great work guys. You have earned my future business. I’ll certainly bring you all my cars for service. Highly recommended this place.
1st time customer...2013 Mini Cooper. I called and was able to get my car in and serviced the same day. Angel was very nice and honest about the cost and my options. Steve was very helpful and kind. Everyone was very professional. Angel was able to find the part I needed to replace my cracked coolant hose without me having to wait possible days to get it from the dealership. The waiting are was very nice and clean. If you want great customer service, honesty and professionalism...this is the place to go!
Great service. Professional, thorough, efficient, timely. Job was done in one day car ready by 11am next morning. Steve, Angel, and crew are the best.
I have a good experience every time I go here. Knowledgeable and honest group that have your safety in mind.
The place you want to go with auto repairs. 👍
The team did a very nice job on my car in a expedient manner. Steve is great to work with
Farnsworth Auto Plus and Tires installed a new set of tires on my truck. Kudos to Steve he was friendly and very helpful in helping me select the perfect set. They did an awesome and quick repair. This was my first time in but it will not be the last👍
Steve and team did a great job repairing my car after towing. They were professional, courteous and completed the work as planned without delay. I was a first time customer, but I will certainly take my cars back for future service and repairs.
I have Used Them before, Family Owned,Honest Which is Very Important to me I will only take mylar there for Repairs and Maintenance.
I had a pleasant surprise when the service to my engine was quick and painless, and still made it to work on time like they promised. They even had a loaner car if needed, which was a great feeling to ensure I made it to work. Thanks to Steve for his great customer service, thanks buddy.
Very helpful and they got me in quickly and at the last minute
Great customer service, got me in and out in a timely manner definitely would recommend
My dash looked like a Christmas Tree and the guys here were able to fix me up, do all the services and Ive been rolling ever since. Will be back!
The owner Steve was very professional. I will use them again if I need work done on my car.
Been going there for about 10 years now, never had a problem. The people there are always ready to help. Thank you Auto Plus.
I really like Farnsworth Auto. They provide hep and insight without the expectation that they will get your business. I called them several times asking about tires and other services They tried to help me select the best tires within my budget. I waited three weeks and called them again. I still received great customer service. I then waited two more weeks and called them again when my tires were totally bald and containing another nail in one of them. Angel and Steve understood my urgency, gave me the same great price and service and allowed me to be immediately slotted for new tire installation and oil change service without any problem. Bravo to them!!!!!
Fast and great service.Great prices and great guys. Will definitely return.
Used then on 2 occasion within the last 2 months. Angel and Steve are great people the work is exceptional, timely, and they are courteous. I have recommended them to numerous family members.
These guys are awesome. Reasonable pricing, and knowledgeable staff. Thumbs up for Steve & his service crew. I was a walk in today, they took care of the problem, and had me on my way. I dont plan on going back to the dealership for service, anytime soon. Thanks, Kathy O.
Steve was great! I have a 07 Tacoma that was in need of some new tires, struts and shocks because it was just that time. He gave some great advice along with great overall value. It was much appreciated! Thank you and Ill see you again in a few months for the next oil change.
When I went here everyone was very professional, and they worked in a timely manor. steve jaskowski was very helpful when I had any questions. I would for sure use this business again.
Steve made everything quick and easy for me. As a college student I highly appreciated it!
Great prices on quotes. Honest mechanics are hard to come by, come here for an honest price and work!
Ive had them mount tires on two different cars and align. Both times I double checked the price against tirerack and was within $5 per tire on price and I couldnt find cheaper in area. Done in timely fashion as promised no annoying upsell.
Great service! Had basically no wait and they found great tires for my Saturn, great job crew!
We have a 1999 and 2004 with a lot of life left in them. Farnsworth Auto Plus and Tire has been servicing our vehicles for a year and half now. So far the guys are doing a great job at helping us keep these older vehicles running as they should. Prices are reasonable, and they get the job done right the first time. The 0% financing on repairs, and loaner vehicles have been great tools for us. If you’re looking for reliable maintenance and service, check these guys out!
A quick oil change with no wait! I would recommend to family and friends.
The people were high quality and even got a chance to catch up with owner Steve Jaskowski who is a top of the line guy!
Replaced my engine, got new tires and brakes. Great work and prices. I dont think Id let anyone else work on my car.
Came in for a fuel leak fix, Quick hassle-free experience, friendly staff, and great turn-around time.
Fantastic quality. Exceptionally fast. Amazingly polite
Very professional and very helpful and was very kind u got brakes fast an they work very well
Steve & all the guys there are very knowledgeable & helpful! I went in for an oil change & they do a full inspection & caught I really needed my brakes done. It was towards the end of the day, so they loaned me a car at no cost til my car was ready. I would highly recommend going here
Needed tires for my 2020 kia forte gt, angel the manager was such a sweetheart he showed me the best quality for my price range.
Awesome service by a trusted professional, go see Steve he will take care of you like your family. Thanks again!
Fantastic service. I replaced my front brakes and my wife and 15 month old started out on a 5 hour trip to visit family. Twenty minutes in the front brakes were overheating, and I was stopped at this exit. Luckily Farnsworth Auto Plus was the closest place. They got us in right away, correctly diagnosed a faulty brake light switch under the dash and had us back on the road in under 3 hours. They were honest, caring and made our tough situation so much better. Thank you! I will be returning next time I need work done. I highly recommend them!
Great place brought my cars here for years ... I think they got new ownership awhile back but still great guys good work.
Very professional! They did a great job and they gave a detailed explanation of what was going on with the car.
Professional, helpful, and friendly, shop with whom it has been a pleasure to do business.
I was on my way to Chicago coming from Dixon, when my tire had blown out and I had 1 mile before the next exit and I needed to be in Chicago by 10:00 am. I googled for the nearest tire shop and that was Farnsworth Auto Plus and Tire. Excellent Service!
I have always had very professional and kind interactions with the people from the Farnsworth Auto Plus and Tire team!
Steve and his team have their stuff together . . lst time customer . . stopped in to check out the shop and returned today after viewing a clean and well run place . . Steve personally took ownership of my collector car and provided excellent service . . I would highly recommend and will definitely be returning if my cars need service in the future . . Thank You
Went in with an old Nissan with a ton of problems. They worked with me every step of the way to figure out what needs to be repaired and what could wait. They were always conscious of how much the car was worth and how much I was comfortable with spending. I will definitely use them in the future and recommended them to everyone.
Had a wheel alignment on wife’s Q7 done. Work was performed quickly and the car tracks well on the road. Steve was great to work with and the price was half of what the dealer charges.
I had nearly 1k worth of work done on my car and was satisfied with the quality. My car ended up having a small issue after the work was done and when I brought my car back they were nice, accommodating, and helped me solve the problem immediately. Ill definitely be back!
This place is amazing! I was there a few weeks ago and they took care of me and my car. These guys don’t bs you or try to sell you things. Their prices are very reasonable. They’re very personable and down to earth. Angel and Steve are both fantastic people! I highly recommend them and their work is very good! I left there extremely happy with the service! Definitely bring your business to them!
Friendly team. Eager to solve the problem. Seem like trustworthy folk. I would definitely go back.
I’m always stressed when going to an auto shop without my dad but Steve and his workers made me feel like family and really helped me get the best price for my tires!
Did a quick oil change for me on a short notice. Would go back again!
Had an oil change before a trip out of stateGot to my destination looked at the oil stick and there was almost nothing there. When back to do another oil change to make sure I wasnt goin crazy and after the oil change I look at the oil stick and had a little less then half. So instead of me getting 5000 per oil change I was getting 3000 miles . Never going back. you cant trust them.And I know its not an engine issue because I use to do my oil changes myself and I never had to do oil changes so often. I also asked around with other mechanics. I almost lost my engine because you guys wanted to save 5 dollars on another oil can.
Steve was super chill, came in thinking I needed a wheel alignment. When Steve just told me it was just unbalanced tires; affordable at under 70 bucks for a tire fix (patch up) and balanced my wheels. Came in and left just as fast
Very trustworthy people! Would recommend to anyone!
Professional staff and accommodating to my needs. Provided services to me in an emergency situation and really appreciated it. Angel has great customer service and was clear and explicit in his explanation. Thanks all!
I had a few of my bolts stripped in my tire so I went to a place close to home who said it’s a 500-600 dollar job because of my wheel being connect to my steering wheel on this particular model so I was only able to replace 3 tires so yesterday that tire finally gave up on me I called they were very friendly told me they have a few options to try before they get to the point where they have to even go that deep and to tow my car there and they were able to get the bolts off and put a new tire on all for $130 😳 very happy and satisfied customer totally recommend nice waiting area with refreshments and it’s clean
I recently moved to the area, and have been trying to find a new place to take my car for its regular maintenance and anything else that might come up in the foreseeable future lol! In trying to find an establishment I have been over charged, have had things done halfway, and not given the full truth as to what was actually going on. This was until I came to Farnsworth auto plus. Steve and his team are great to work with and give you fair pricing for the work done. Steve took me back and showed me all of the issues one by one and helped me to understand why each repair was needed. This made making a pricy repair easier to swallow haha, and it is safe to say that from now on I will trust their recommendations.They’ve gone so far as to let me use a loaner that they have so that I could get around while my car was being worked on. This typically is not something I’ve seen done outside of the dealer, so I was very happy that they thought to include this service. Overall 10/10 service and work, I highly recommend!
I was in a bind when my front tire popped. I called my dealership and they said they didn’t have the tire I needed and it would take days to arrive. My friend suggested I call Farnsworth Auto plus. I told them my issue and asked if they had the tire to match my other three. They said they didn’t but they were willing to drive and pick it up and they would be ready to take my car in just an hour, no appointment needed! The whole process was smooth, and hassle free and I highly recommend them!
First time customer and will definitely return to this establishment to get more car maintenance done! First off, great customer service! Steve was very approachable and helpful. Reasonable pricing and quick service! I got brake pads, brake rotors, and brake line flush all done within a couple of hours. Quality Work! With so many different car mechanic shops in Aurora, this is definitely one of few that I will confidently return my business to. Thanks!
Phenomenal Work And Customer Service Skills With Reasonable Pricing, Very Professional and Detailed! I am Sold This Is Now My New Go To Place
Very good service center. Steve is nice and friendly. He suggested right things and finally my car is running great. Car service is not an expense but its an investment to drive safely while feeling relaxed to enjoy dining, movie, and all other entertainment.
Went in to get my ball joints replaced and somehow my heater stopped working. Hmmm 🤔 Took my car back 3 times for them to fix the new issue (that just seems to me to be very suspicious) and still wasn’t able to get it resolved. They also bribe customers to write good reviews on Google. I definitely will not be going back.
They were quick and efficient, I’ve been using them for full synthetic oil changes and the larger jobs that I’m not able to do myself. They can be a little more expensive then all the little shops in Aurora but you pay for piece of mind.
Steve and Angel both took care of my vehicle. They were able to evaluate and give me advice on what to do especially with it being an older vehicle. I also liked that they were able to give a loaner car until I was able to pick up my vehicle. Thanks to being honest mechanic, you have gained a life long customer!
Being a woman looking for an honest auto shop can be difficult. The staff at Farnsworth auto plus have always been extremely honest and kind. Fair pricing as well, my car is always done quickly and I have never had any prpblems. They are my new go-to auto shop!
I’m from Memphis, TN and I just moved up here to Naperville IL. I’m only 22 and My car was having trouble with the steering wheel. My ford 2014 is known for having recalls on that problem. I needed a rack and pinion. I went to two places and they where charging extremely high. Good Year priced me with the total of 2500 without tax and the other place charged 690 to do the job but they never did a rack and pinion. So I wasn’t going to take my chance with that and it doesn’t come with a warranty. I was close to trading my car in that I would be done paying for this year. I’m blessed to scroll across Farnsworth Auto Plus. I talked with Steve and Angel and they were nice and they knew what they where talking about. They helped me sign up for easy pay and etc and even ordered the correct part I needed. . They gave me a lift to work and picked me up from work when the job was done. I’ve finally found a place that I trust to bring my car and not be over charged like other places. I’m young and I know people will take advantage of me because of my age. I’m just thankful. Thank You Angel and Steve.
I had a bent rim and ultimately that made the air leak out of my tire. I went to Farnsworth auto plus and they fixed it up in no time for no charge. They were very kind and very quick I am now leak free and happy as can be!
I recently took my car in due to a vibration that occurred while accelerating. Angel and Steve went above and beyond to figure out the problem and get my car fixed. They explained everything in detail and are very professional. I highly recommend them! I’ve also purchased tires from them and their prices are reasonable. I am extremely happy with their service!
I brought my car to Farnsworth Auto Plus and Tire for a problem with my heating system. They kept me up to date on any new developments and even gave me a ride home when it was taking longer than expected. When the new part arrived they installed it and I was on my way in a very warm car. Thank you so much for your great work! See you next time I need something done on my car.
Best service around! 10/10
Very fast service and reasonably priced. Ill definitely be returning