Overall, the most pleasant experience we have been through! We have been shafted by car dealers before and were initially skeptical but everything was straight forward and the vehicle was top notch. Al did a great job, would definitely buy from here again.

This is truly a car buying experience! This was my best truck deal I have ever had. The people are great, everyone I talked to was kind and courteous. A special thanks to Terry and Sal

We were looking at a few GMC Sierra 3500’s on line and talked to Alan at the dealership . He invited us to come look at what was available. After looking the four trucks on site, 2 of them were sold and the others were not our first color choice. Chris the sales manager showed us a truck coming in a few weeks. We like the equipment and were given a price. I did like the numbers and were really happy Chris took the time to show us somethingcoming inbound. Thanks to Chris for giving us the lead on the incoming truck. Alan had everything prepared when we arrived deal went quick and smooth thanks again.

Super fast, efficient service.This is a customer first dealership. I can say this was the easiest car deal Ive ever made. They treated you like a person. They had the deal done online, I simply stopped in, signed a few papers and drove my new truck away. I felt right at home, Ill definitely buy again at Coffman.

What a great experience we had working with Coffman Truck Sales! Working with Chris and Alan we were able to agree on a price on my 2021 GMC Sierra Elevation, drove down one hour and half to have one of our best truck buying experiences. They really made the whole truck purchase quick and easy. We do recommend your next vehicle purchase with Coffman Truck Sales.

When I walk into this dealer it is like walking in to a family setting. Collin, Dave and Sal treated me like we have know each other for years. They have taken care of my wife and I fantastically from ordering of the vehicle to delivery and after. I have bought 3 vehicles from here in the past year and will continue to do so in the future.

Jason D is awesome always a seamless transaction with no hoops.Just purchased my 7th truck from him

Dan really went out of his way to make sure the back seat of our Acadia was properly fixed. I was very impressed with the effort he put in to ensure everything was fixed as it should be and that I had a comparable loaner vehicle for my children. I will keep Coffman in mind if ever we need anything. I am extremely satisfied with the service I received!

Service department is always efficient with the vehicle and keeping me informed.

Jason was very personable and helped us find a car that we love, but also can afford. He made the purchase easy and fun!

The service desk staff is professional, responsive, and polite. The diagnosis of the issue with my truck is a little questionable, but for the time being Ill have to accept it. I would assume that quality control at the plant level would recognize issues with the transmission fluid type needed for the engine. Im not certain if the problem has been resolved with a simple fluid drain and the addition of a higher quality transmission fluid. We shall see. Otherwise, the dealership got my truck in/out in a timely manner. Theyre consistently good in that area.

I purchased a 2020 GMC 3500 truck and the transaction was done online and went very smooth through the whole process. Alan was great and went out of his way to answer all questions that I had asked. I was 100% satisfied with the dealership and everyone that I interacted with for this purchase. Thank you!!

I bought a used truck at Coffman GMC from Collin Crenshaw a little over a year ago. In the past I have been disappointed with other dealership’s customer service after the sale, but not here. I planned to go ice fishing this weekend and the pump for my windshield washer fluid went out. I was concerned because I was headed to the North Woods and would need my windshield washer in case of bad weather. I called Collin and he set everything up for me, from the appointment to a loaner vehicle. My truck was fixed in one day and on top of that the repair was covered by the dealership. The customer service I have received from Coffman GMC and Collin Crenshaw is reason enough to buy a vehicle from them. Great service and great people.

The staff was professional and courteous

It was lovely. Alan was a superb salesman who was extremely helpful in every way.

Dave in the Maintenance team is one of the best assets Coffman has and a reason I will come back to Coffman

Great service, great people.

Always excellent service!

The best warranty repair.

What I like best is my salesman,Terry, is always there. The hours that he puts in to take care of his customers is incomparable!

I had a very easy and seamless experience with online shopping with Alan K! He offered to test drive the car at my home at no cost and had it delivered to my home and picked up my trade in once I was ready to buy. Wow! Highly recommend this friendly dealer.

Took truck back after buying it 28 days ago. I told them the steering was wandering while towing and not towing. They said bring it in and they will look at it. Picked it up and they told me they greased it, which should of been done during the certified inspection. They also told me they adjusted the alignment, usually you can tell if wrenches were used on the tie rod ends, and there was no signs of that. So I do not believe they did that. Truck still wanders!!!

After driving 51/2 hours to pick up my Denali, we get there with a weeks notice of final sale for 80,000. We open the door to find it a mess, dirt everywhere and they never took the time to clean and prep it for customer pick up. I’ve bought 30 suv trucks over the years,this one was filthy! We had no choice to bring it home and spend money to have the brand new sale detailed! If they couldn’t even get that right I would be hesitant on service in every other area. Details matter, first impression is key! We run the same kind of business and I would never allow my customer to see a brand new sale this way.

Had it in for service, they did what was scheduled and checked what seems like problems with the transmission and steering. I did have a ten dollar off oil change which I gave them, but didnt realize that they didnt take it off until later in the evening. Will take more time to check next time that its applied to the bill.

After lots of research and test driving, I was ready to get a new vehicle. Walking into Coffman I was greeted quickly by Jason, who answered all of my questions. He offered several vehicles at different trim levels to check out and test drive. We walked away very happy, with a new vehicle at a great price.So happy, in fact, that we sent our family back! They ended up with a new vehicle lease this past weekend. We cant say enough about the customer service, and Jason in particular. It was a good car-buying experience. X2!

THE BEST

Im a first-time buyer at Coffmans, who was recommended by a close friend. Prior to buying, I received a tour of the dealership by Carl, the Service Manager who has been with Coffmans for 40 years. Many of the service technicians have 20+ years. Clearly the employees are happy, and that creates happy customers. The day after, I returned and spoke with Terry Coffman, who I eventually bought the vehicle from. Terry had to work a deal with an out of State dealer who had a truck I was interested in, and willing to purchase. He did not push a sale of a vehicle at his dealership, he remained customer focused and professional throughout my buying experience. This is a very welcoming dealership, and I will return often. I would unequivocally recommend this dealership to anyone looking for a unique, and rewarding buying experience!

As usual Dave J. and the service technicians at Coffmans do a great job.

Best dealership in the country!!!!! Wonderful Service, quality maintenance and friendly staff!!!

Collin and Sal were outstanding. Cant say enough about how they handled my transaction from start to finish. Coffman GMC is a great place to purchase a vehicle. Very happy with my new truck.

Collin and Dave are great

Fast, friendly, and professional service.

The parts department here is amazing. Whenever I cant find a part through my usual sources they always seem to have it.

Great people to work with, family oriented business,

Great people and a really good dealership experience!

Recently purchased a new car at this dealer...super friendly and helpful...I did not have to haggle and wait around. The deal was finished in less than 2 hours. Could not be happier. Sam the Finance Manager was so helpful as well...really helped me make an educated decision. Will definitely be back!

Friendly people, great customer service.

In and out quickly and was surprised with the car wash. Thanks!

We recently bough a car here and had the best car buying experience. We have been to many dealerships lately to find a specific car. Out of all of the dealerships Coffman was by far the best. Very polite people, that treated up like people and not a possible commission. They were straight forward and up front. The car we bought was used and had some small dents in it. They not only told us that they had someone taking them out but let us go back and see the car while it was being worked on and talk to the person working on it. The where open and honest. I never felt better about buying a car and knowing exactly what I was getting. They didnt pressure us at all, they just answered our questions directly and ask good questions about us to make sure we were getting something that would fit our needs.

The service was great and the people where very helpful and friendly.

I have had an airbag recall since last year and I finally had it fixed thanks to the wonderful guys here! They were polite, answered all my questions, and were incredibly fast getting my car fixed! I highly recommend them to anyone. I had tried several dealerships and mechanics places all around when I first got the recall notice. One place was supposed to get back to me after I called and never called me back about the parts like they said. I called back and it was a disaster trying to getting it all straightened out as to why no one bothered to call. Then I find out no one bothered to even order the parts like I was told over the phone. So i tried other places and was actually treated pretty bad and most were very rude surprisingly. So I just gave up trying to get my car fixed. But I know how unsafe that is so I decided to take a chance once another notice came in. The notice this time had Coffman Truck Sales listed as a contact to bring my car into to have the repair done. I called and spoke to several very professional people and now having been there and had my car fixed I am super happy with the experience!!! Thank you again to the wonderful guys who went above and beyond for me! Again cant say enough about quality service and this place has that! Highly recommend them!!!

Best place ever. The staff was incredibly friendly, not pushy at all and was very accommodating. They truly want all the guests to have a pleasant car buying experience. Even the truck sales guys were extremely helpful and cordial. Recommend this place for all my friends and family

Terrible service. I recommend you take your business to one of their competitors like I did.

I think this is my all time favorite dealership.Mark and Tim on the Service side,(heavy duty trucks) Took care of me same day. They really do care about their customers.

They were so willing to work with me over email! To get the process started and not waste my time.. really nice staff there!

Best truck prices ever great parts best place ever

Buyer beware

VERY PROFESSIONAL. SERVICE IS GREAT.

By far had the best car buying experience here. Test drove and bought a Chevy Silverado 2011, and the salesman Allan was not pushy in anyway shape or form. He was the most easy going salesman and only answered questions about the truck when they were asked. I would recommend Coffman GMC and recommend you get Allan as your salesman. I will definitely be back when it comes time to purchase a new truck.

I dropped my truck off for routine service at 6:00 am. I never heard back so I called at 11:00 am and was told it would be done at 12:30 pm. I showed up at 12:30 and they hadn’t even started it yet, forgivable I guess. After I left the dealership to my dismay I found that somehow the window tint that I had installed 2 weeks prior had been scratched pretty bad in several spot on the drivers side. I was told to send pictures of it so I did and haven’t heard s thing back. 7 hours for an oil change and scratched window tint, I would take my vehicle somewhere else if it were me. I would rate zero if I could.Update-so they did finally call back about window tint. According to them there is absolutely no way they did it (but they did). I said ok my truck will be serviced elsewhere with a competent dealer. They lost my business and really didn’t seem to care.

I have been going to Coffman s for years. I have always been treated with courtesy and respect. Their service department is the best. Great service at at fair price!

I was sold a bad vehicle a vehicle that was already buff for defects also wet sanded and has bad paint job from factory

Very friendly staff, not your typical car dealer at all! Very streamlined process for buying a car, fastest weve ever experienced!! Everyone we dealt with was extremely nice & we would highly recommend buying your next car from them!! We will be back next time were looking for something new!

Awesome dealership. Warm and friendly atmosphere. They care deeply about their customers.

Long time partner/vendor for parts. Parts and service guys always answer tricky questions or use various resources to find an answer. Happy to work with Coffman team

Our company recently purchased a new Isuzu from Lee at Coffman Truck. The process to purchase this truck went so smooth with Lee. He was very prompt to getting all of our questions answered and delivered our vehicle onsite knowing of our busy schedules. I would highly recommend working with Lee and Coffman Truck Sales.

Took my pick up truck and trailer here for check trailer error. They called me a few hours into the job and said we know the issue. 500.00 it would cost. Ok so I approved and picked up truck and trailer. Few days later I hooked to trailer and boom - same error. They said bring back in. Left it with them and the service guy called me back. Said another 500.00. I went and picked up from them and brought to small service mechanic. He fixed issue for 250.00. Point us these guys are terrible at what they do and just rip off the consumer.

This is my first buying (a car) experience, and I decided to go to Coffmans GMC, because I was referred to them by a handful of people. I am currently in the process of buying one of their vehicles and I couldnt be happier at how smooth, efficient, and delightful the experience was. From their sales team (I personally worked with and recommend Andrew LeMaster), to their financial team (I worked with Jason- whom I highly recommend as well) who shed light on all the questions I had before I was going to purchase the vehicle. They knew this was my first time buying a vehicle myself and walked me through the entire process and answered every big or little questions I had. They sell/provide services with integrity, loyalty, and professionalism. I will continue to do reviews on the services I get from this company - and am looking forward in doing future business with them. I will also being referring anyone I know looking for a vehicle to this company!

Called in January about a safety recall on my car. Was told they had to order the part. Waited over a month and received no call. Called again, man I spoke to was very polite and told me he would take care of it and if I didnt receive a call to call back. Called again the third time and they did not order the part. Unsure as to where the miscommunication is. Decided to go to another dealer.

I cannot say enough good things about Coffman Trucks! I bought my terrain there back in 2012, but since we live about an hour away, I typically had it serviced at the GMC dealer by our house. I had been having some issues with a weird sound and it consuming oil faster than it should. The local dealer ignored the warning signs of a bigger issue with the engine. I called Coffman to see if they could take a look at it and low and behold, they figured out what the other dealer could not. Not only did they fix the issue but also gave me a loaner car to use while they had my car. Coffman Trucks has a customer for life!

Started off not so good but ended way better. Mark was very informative and helpful.

GO TO DAVE JOCHUM IF YOU REALLY WANT OUTSTANDING CUSTOMER SERVICE!!!Hes the best. Super knowlegdable and down to earth. Excellent overall!!

Very friendly employees and a clean environment for a garage atmosphere.

Gmc trucks are cool and all but Id rather own the Chevy equivalent for half the price.

TRUCKERS BEWARE. Went in to get my overhead reset. Said it would cost $700. Called me a couple hours later said something was loose inside tried charging me another 1k. Said there was a service bulletin. I pulled up the service bulletin on the internet and says it pays 1.5 hours. Dealer trying to charge 7. Told them not to do anything and brought it to another dealer and got my overhead done with no mention of anything loose. Enjoy the $350 you charged me because youll never see me again.

I had brought my 09 GMC Sierra in for a battery replacement. After taking nearly 2 and a half days, I was told my truck was ready for pick up. Once confronted at the service counter, I was told the cost of the battery and install would be nearly $250! I was shocked. I informed the service desk associate that I was told there was a special being run on battery installations. I showed the associate the flyer. It was to be approximately $183.00 Installed with the best battery they offer. He told me that I was wrong. Then I showed him the GM Certified listing, showing Coffman Truck Sales as being a listed installer of batteries for that price. I was then told to wait. Nearly half an hour later, he comes back and says the best he can do is $226! I was furious. Not only did it take nearly half a work week for them to install my battery, but they ripped be off! I told the associate that I wanted my old battery back so I could send it to the manufacture for the warranty. He said he would have to charge me...to take my old battery back. At that point I was ready to just pay the man and leave. I will never recommend anyone to Coffman Truck Sales. It was not the first time they had played games with me on service work, but it sure as hell was the last time.

Not the experience you would want when looking to buy a $25,000 car/truck. The manager was not in on a Saturday afternoon and the sales associate didnt care if he made a sale or not... The sales associate didnt even try to negotiate a deal on a vehicle.

Excellent place for Leasing or renting trucks all sizes from Pickups to tractor-trailers also sell truck parts for different types and sizes of trucks excellent customer service and they have plenty of parking

Great service and friendly, helpful staff.

We have been doing business for last 7 years buying Volvo semi trucks from them they offer good financing also have great sales team. Service always on time but they work by appt so have to wait most of the time to get repaired.

Friendly staff! Decent rental pricing. Rental type is where they excel. Cargo, Pick-Up, or Truck...

The dealership is very nice, but Alan is a BLANK hole! Time to move out of this industry. Terrible customer service, and would never go back. That guy really needs a n attitude adjustment. Read other reviews about this jerk on yelp! Thank god I didnt buy from them. Maybe if they write me an email saying he was fired I would be back.

Cant even answer simple questions. Emailed twice no response. Buyer beware.

I found my dream truck on your website. I knew that was the truck I wanted. Andrew LeMaster was a true pleasure to deal with. Very helpful and understanding of my situation. The whole staff was friendly and inviting! My wife was so impressed she said thats where she will purchase her next new vehicle! Coffmans is a great place to buy a new vehicle!

Avoid this place if you want to have any inspections of your truck or limo. The old guy that does the inspections knows it all and takes his time and then will kick you out five minutes before its break just to show you hes the boss.And he had a bad attitude when asked why not tell me your break comes up at 3pm when I got in line around 2:15pm so I can decide whether or not too wait? Instead I waited through 2 inspections and I go to pull in he said nope it is 5 minutes before break so now you have to wait even longer. His manager was not all that interested in helping.Note did not have my inspection here so there are no sour grapes due to a bad inspection report.

As usual Mallory went out of here way to help me!!! Love that girl👍❤

Service department is terrible. They are very rude and treated me very poorly.

The boss was great keep up the great work

Not even worth 1 star!!!! My truck has been there over a week now and every time I called in to get an update I heard nothing but EXCUSES!! RIDICULOUS! I bet these people didnt even take a look at my truck! They kept giving me excuses that the transmission that they ordered came but new transmission somehow turned up to be broken and they had to reorder and now they are saying the part that they needed went to a wrong dealer??? and when I asked they blamed it on Volvo?? OK. This is just ludicrous. No one should waste their time and money and take their trucks to this place because you will waste TWICE the money for your truck just laying there for no reason for weeks!!!

Oil change and tire rotation. Quick service

I needed an alignment done on a Chevy 3500 Pickup. The service department quoted me $225 for an alignment, and said it would take 2 days. I got a call 3 days later saying my truck needed the Punch-out holes in the frame removed to do the alignment. It was going to cost an additional $185. For a grand total $510 to do an alignment. When I heard this, I said no thanks and that Id be picking up my truck the same day.When I went over there to pick up my truck, I was greeted by the nasty service writer Mark Sartain who handed me an Inspection bill for $42.50. I advised Mark that the game of bait and switch would not work on me, and I wasnt paying. Mark and the Service manager advised that they would not release my truck until I paid for a service that I did not request. An hour later, and a phone call to the attorney generals office on my part, I finally got my truck back. But, WAIT! Theres more!I promptly took my truck over to Firestone in Shorewood IL at Rt59 and Black rd. They quoted me exactly HALF of what Coffman did to do the alignment and Frame Punch outs. When I came to pick up the truck my bill was less than $100. I asked why? The service writer Joe told me the frame knockouts were already done on this truck, and judging by the age many years ago!!!!Coffamn service not only LIED to me, they tried to bill me for work that did nor need to be done, and when I declined, they attempted to hold my truck ransom!DO NOT EVER GO HERE, YOU WILL BE SCAMMED!BUYER BEWARE!

The dealer did a great job selling us our new Yukon

Quick service. Truck inspections take a little long but it is first come first serve.

Dave Jochum is the person I call for services regarding my GMC Terrain! He is professional and kind. He helps me with or without an appointment and that I appreciate. Thank you Dave

Andrew and Sales were great! Will definitely go back!

We rented a 12 passenger van at the last minute. Thanks for your help and friendly service!

Great place great service

Great people and service!

Took truck to shop had problems with cruise control, PTO engine, alignment, headlight, ECU malfunctions and the gas pedal would at random not engage, they had it two weeks over the Christmas and New Years holiday. They aligned it and fixed the headlight. My cruise still wont go above 66, first thing when I got it back in it the throttle didnt engage, my PTO still grinds. If you want your truck fixed dont bring it here!

The best nothing else to say

The parts staff is very friendly and fast

Safety check sticker

Good service crew

Great people and easy to deal with!

Nice truck nice people

Fast and great Customer Service!!

Love this place

Friendly and accommodatingas always

The people here are very friendly and professional although I came late an without an appointment they still managed to diagnose my problem before the close of business I would highly recommend their services to anyone especially professional drivers like myself where excessive down time can cost a lot of extra money

Its home if the small timid salesman, whats not to like?!