Don Hull was an amazing person to deal with and very personable. Even though I was not going to be able to drive my new car off the lot he pushed for it so it would make my day and I could drive my car off the lot! Would recommend to anyone I know to do business with him!
Mary and I enjoyed the visit at Ganley Chrysler of Aurora. We felt no pressure in purchasing a vehicle. Our Sales person was really old school in his approach and being old school ourselves we appreciated his demeanor. I would certainly recommend this dealership to family and friends seeking to purchase their next vehicle.
Sometimes dealing with a body shop after an accident makes the whole experience harder, but not with Ganley. They made the process as painless as possible. John Notaro in service handled everything with my insurance company. He went the extra mile and advocated for a part to be replaced rather than just painted which is better for the life of the car. The quality of the repair is phenomenal. Its like a brand new car again. All of the staff at Ganley are great, if you are looking to purchase a car, this is the place to come. John Beaver in sales helped coordinate aspects of my repair. You are more than a customer there, they treat you like family. If I could give more than five stars I would!
I just had a great experience buying a new Jeep Rubicon from Josh Gowen at Ganley Chrysler Jeep of Aurora.Josh exceeded expectations at every stage. I had my 10 year old daughter with me and he took his time to answer all of her questions and really made her feel like a part of the decision making process.Because the Jeep was a gift for my wife he insisted on coming back in to show her all of the amazing features of the new Rubicon (on his day off).Josh gets a full 5 stars! I’d give him 6 stars if that was possible!!
Josh Gowing was my salesman and he made the experience of ordering and buying a new vehicle as easy as it gets. If your looking for a new Chrysler product I highly recommend you go see Josh!
I had a great experience at Ganley of Aurora. Don Hull was very knowledgeable, honest, and worked to get me the right deal that worked best for my family. I felt like he treated me like family as he explained the features of my new Wrangler. My experience was just as good with Adrienne in finance. She made the whole process painless and was a pleasure to speak with while in her office. I will definitely be recommending this dealership to anyone in the market for a new vehicle!
Dan was extremely helpful. Didn’t think I was going to walk out with a new car let alone a wrangler but he was able to make numbers work. The finance manager is the bomb and I was able to hold a meaningful conversation while we were working on finances. Overall a great experience. Bought our first car from there 10+ years ago and won’t go another dealership.
My mom and I just purchased a 2020 Jeep Compass from Eric!! He was awesome and has been for the last 3 vehicles purchased by me or others I have referred to him. This is a GREAT place to work with! Go see Eric and the guys at Ganley Chrysler of Aurora today!
I had a great experience at this dealership and my sales rep Eric was very helpful. He stayed in contact and kept me updated through the entire process. The staff was very nice and the truck looked exactly like the photos online which made my 7 hour trip even better. I would highly recommend this dealership to everyone.
Ganley Chrysler of Aurora gave us a great deal on our new truck! They went above and beyond to ensure we got everything we needed and more! Weve been coming here for years and plan to keep coming back!
Dan was pleasantly persistent. He listened to what I wanted and how much I wanted to spend and followed up several times until the right Jeep, right price, and timing worked. He thought creatively to get me what I really wanted!
These guys are great! Smooth and easy sales process. Service team is fantastic. They care about their customers and understand the buying process can be stressful for you. They take time and walk you through every step of the process. Just got our 3rd car from them and will continue with them as needed. Check them out! You wont be disappointed.
Josh and the dealership were super amazing! Its always stressful being a woman and car shopping alone ...but they arent you typical dealer! I was treated with respect and not taken advantage of throughout the entire process. I highly recommend them!
Love this dealership...The body shop manager is amazing
John was very helpful and easy to work with. Got right to what would work for me. Chris was easy to work with and patient with the financing. They even fixed up and moved my mobility scooter ramp over to my new car.
Great buying experience for a Ram. Dan Katz was respectful of my time and worked quickly to get to a fair deal for a truck that was equipped the way I wanted. I was planning to just test drive but was able to drive away with a new truck. Overall great service from all the Ganley staff.
I was really impressed with the process, the people, and my sales person, Charles Holmes. He was very honest and transparent. I would highly recommend this dealership. Everything was in order and ready for me to sign when I walked in the door!
Josh gave me extraordinary help with finding my perfect vehicle. He listened to what I was looking for and he helped find the best thing inside my budget. I hadn’t even considered looking at the vehicle he presented for me, but upon test driving it I fell in love and knew I had to have it! It was a randomly rainy cold summer day and he had the steering wheel and seat all warmed up and ready for me when I hopped in and he showed me all of the cool features that fit perfectly with my life style. He also offered me refreshments and a sense of humor that made me feel very welcome. I hope that I get the pleasure to work with josh again on my next vehicle someday
Go see Kenny Irons, Chris Ware, and Eric Bard! They helped my wife buy a Durango and the process couldnt have been any easier!
Great dealership!!Clean, great selection, great service department.Don Hull is the Best, like buying from a good friend.Second vehicle purchased from here and will definitely be my dealership big choice!!
Staff very helpful, would recommend to a friend. Would not hesitate to buy another vehicle there
Everyone was so friendly and helpful. The team really went above and beyond to make sure that I was happy with my purchase. I never had so much fun purchasing a vehicle before. My sales person was Clinton and he was very hospitable and down to earth. I would definitely recommend them and will be using them again for my next purchase.
So happy that Dan was able to help us with our second vehicle from Ganley of Aurora! His knowledge and direct honesty on the process of buying or leasing a vehicle is fantastic. I recommend and will recommend to others to go see Dan!
John Beaver helped my wife and I find our new car. Very professional, not pushy, just honest and helpful! Best car buying experience! Thanks Again!!
Don Hull helped me purchase my 2016 BMW 535i. He was very knowledgeable, friendly and accommodating. He knew I was coming up from Pittsburgh (about 2 hours away) the night before and removed the listing so no one else could buy it. A+ service and dealership. Thanks!
John helped us get our Dodge Journey aliitle over a year ago when the journey was totaled we knew there was only one person for the job my experiences were both wonderful.
The entire staff was excellent very friendly and accommodating would definitely recommend stopping in if your looking for a great deal!
I had a really good experience with Eric and George. Eric went above and beyond and made sure everything was handled in a very professional manner. I love my new SUV and would refer anyone to this dealership! Thank you guys so much for making this such an easy and wonderful experience
Im 62 and have purchased quite a few vehicles over the years, Dealing with Mr. Don Hull at Ganley Chrysler there at Aurora OH is definitely the best car buying experience I ever had.
Great experience at Ganley Chrysler in Aurora. Clinton was a huge helping getting me the right truck/even when we couldn’t make a deal the first go around.
This place is great! Josh was super helpful and personable. Everyone was so friendly and they got me exactly what I wanted in record time. :)
The staff and Eric Bard were welcoming and assisted with getting me the best deal for my new lease. If you need a dealer who will give you the numbers without the run around, go see Eric or any of his co-workers. I would recommend this dealership to anyone looking for a new or used vehicle. You WILL be taken care of no matter what stage of the buying process you are in. Thanks again Eric and staff for everything!
The dealership is professional from beginning to end. Super knowledgeable sales people and management staff.
Don walked us through the process of purchasing our second new Jeep! An absolutely positive experience.
After what seemed an eternity searching for a good used car, I pretty much gave up hope, lots of people told me how nice their car is only to get there and see a piece of junk. It doesnt help that I am picky. I came out to Ganley Chrysler in Aurora and met with John Beaver. His description was spot on, he was professional and treated us like he knew us. The car was amazing and I purchased it right away. I am happy with my whole experience with John Beaver and Ganley Chrysler.
I called Ganley of Aurora, Monday morning for a new 2021 Challenger and was connected with Jonh Beaver. Not only did he have amazing customer service, the car was delivered before I arrived at the dealership Wednesday afternoon (2 days later) with only 2 miles on it! He made the process very easy. Thank you so much. If you need a car, ask for John Beaver!
From Dan (our sales associate) to Adrian (in finance), everyone at Ganley of Aurora, was so nice! Professional, patient and personable! We love our new Hydro-blue Gladiator! Thank you all!
Great service! Don Hull helped me out with purchasing my new 2021 Ram 1500. Drove all the way from Maryland to get this truck! Definitely recommend this dealership!
My experience here was second to none. The customer service was impeccable. Huge shoutout to Bobby and Josh! I felt listened to and not rushed. I didn’t feel pressured to buy right away. If you are looking for a new vehicle, I would absolutely recommend them. Thanks again!
Don was a great help and listened what I wanted and was a no pressure sale. Thank you don
I recommend this dealership to everyone I know.. The salesman are top notch and not just out trying to put you in a car, they listen to you want and needs. If you need a car this is the only place to go to..
Recently traded in a vehicle to get a new one, they lie when they say top dollar for your trade in they gave me less than kbb trade value, not to mention my salesman john graham was basically an emotionless robot and seemed bothered to make a sale, he was quite rude and would not suggest going to him, 1 star because my car was in great shape at a decent price, and the other star because the finance/insurance woman was great, very professional, friendly and helped out alot. Go here at your own risk.EDIT: This is a response to the owner, you say KBB instant cash offer but you didnt use that as a reference point because you didnt like the value it was, so instead you used recent auctions as a starting point, which should tell everyone that you use whatever benefits your dealership the most, rather than being more accurate and transparent and looking up recent sold comps from other dealerships, i was given the instant cash offer and i declined, then your salesman comes back with a lower offer saying this is what ita going for at recent auctions, what a joke, after some haggle i accepted because i wanted the lexus, another detail you forget to mention is that your salesman claimed yea its a great car i took it home a few nights what kind of professional dealership allows salesman to hop in and drive vehicles that they have no personal stake in that are to be sold to a customer? You should mention that you guys service trade ins then let the staff joy ride them before selling it, also in reference to the customization of the car having no value...i said i would go right now and swap out the 2k$ aftermarket wheels and tires and put the oem ones back on to which your salesman said the offer changes if you do that so dont act like none of that adds value, it added the curb appeal that certainly aided in selling it in less than a week, also your junk salesman referenced how young my mother looked multiple times and wouldnt shake my hand after we completed the sale, dude is disrespectful and wouldnt have such courage outside his workplace. No one should be buying a garbage fiat chrystler anyway but certainly not from you clowns.
Love Ganley Chrysler of Aurora! Dan Katz and Matt Collura have been my family’s car specialists for 35 years and have guided my family to make to best Jeep, car or truck choices for each of us! The entire dealership including Ms. S. Brown in finance is customer service oriented. I am appreciative of their help and guidance! And I love my Jeep!
We had a great buying experience and Great service,no hassle. Professional. I would recommend them anyday!
Great dealer, the salesman Dan Katz worked with me to get what I wanted!
I scheduled a test drive for a 2013 chevy equinox that was listed around $11,600. This was the first time I had reached out to this particular dealership about a vehicle. When we got there we spoke to John G and he was very nice, polite and helpful. My wife and I looked at the vehicle and took it for a test drive. But before I pulled out of the parking on the first turn I noticed something weird with the steering. John had their mechanics check it out and there was a problem. I was told it would take around $1000 to fix. They said they would pay for the labor ($550) and I would have to pay for the parts ($450). So now the vehicle would be over 12k on the listing price. Sorry, I’m NOT going to pay for something that I found wrong with the vehicle during a test drive lol. I would have bought it if it was fixed at the original listing price but that could not happen for whatever reason. Not too happy about that and I won’t be looking for another vehicle from there again.
Wonderful team - Dan Katz and Adrianne were amazing!! Highly recommend.
Purchased a Compass from Clinton. He answered all my questions on my trade and new car, and was extremely friendly. I was so pleased with his level of service I referred my mom!
I had the most enjoyable experience buying a vehicle at this dealership. My Salesman Josh Gowing was completely genuine, down to earth & explained every step of the process as we went through it. I never felt rushed or pressured at any time. Josh made sure I understood all information he gave asking if I had questions during each step and answering the ones I had. Josh even drove me to my bank while the vehicle I purchased was getting prepped- just a great person to work with. The gentleman that I filled out my loan papers with was also very genuine and helpful- asking if I had questions and answering them before moving on to the next step. Very clean, comfortable facility- and the people I interacted with that day have earned my repeat business and I have recommended this dealership to family and friends. Great job!
Jon Graham our salesman did exactly what he said he would do. Adrian Brown in finance was awesome! Very easy place to do business with!
Bobby Cruse is AMAZING! He as so patient with me and very efficient! Will definitely buy from Ganley again!
I really needed a better, and bigger suv. About to open my business, its a very stressful time. My credit score isnt great. But I still decided to check out a dealership. Ganley had a dodge durango I was very interested in. I went in pretty late Monday night, but everyone was very friendly and ready to help... Don started getting everything together, and on Tuesday even though he was off... I changed my mind and saw another Durango that I liked more (it had a lot of features, extra seats). He stayed in contact all day and never had a problem with me switching to the other Durango. Wednesday morning we went in, he took care of us, and let me add the business manager who finished everything was also amazing. Very personable. I got my durango, love it. The next day Don even called to see how my first day was with my new vehicle. Let me just say, thats the only dealership I have went to where I never felt pressured. I felt like they truly appreciated my business, even though I didnt buy the most expensive car on the lot. I felt comfortable. I will always recommend them to my friends and family.
This dealership made buying a car pleasurable.
This dealership is amazing and down to earth. My family and I highly recommend this place if you’re looking for a vehicle!
Ganley Chrysler Jeep was amazing! Go buy your next car from them.
John Beaver was so excellent in helping us. We were limited by our credit scores and the non negotiable things we were looking for in a pre-owned vehicle. He went above and beyond trying to help us meet our needs. He was able to help us get in something with low miles that hit our needs and stayed in our price point. If/when we shop for another car, we will be back here working with John for sure.
These guys did a fantastic job from start to finish in my experience. Wish they all operated like this.
This is a great place to buy a car. The whole team is friendly and helpful. Don Hull, my salesman, is a great guy who will work to find you what you want. I highly recommend you stop by if youre interested in a Jeep or a Minivan.
Excellent salesman Don and his team! For a very busy holiday they done an amazing job to make the process fast and painless.
Clinton was awsomeWe were in and out.Very knowledgeable
Friendly and honest. Was in and out in a flash with my new car. Above and beyond service! John Beaver and the rest are excellent.
I usually feel as though I’m being taken to the cleaners when buying a car no matter the deal I get, but I knew I got a very good deal this time. Dan Katz was friendly, honest, and down to earth for the entire transaction of selling me my 2019 Toyota 4Runner. I’m very happy with my purchase, and had a great experience start to finish. Would recommend!
The easiest team to work with hands down!
Very happy with my Jeep Cherokee and the overall service I had. John Beaver made the process easy, was friendly and was willing to help in any way possible. Thanks again.
My husband and I visited this morning, 12/12/2020. John Beaver is absolutely incredible. He is humble, extremely genuine and patient. We can not express how thankful we are for all of his help and knowledge. We will absolutely be back to see John for our next vehicle purchase!
Bought a durango Rt there. Eric was good. Also got a good trade in for the value.
Such a great experience Dan was awesome highly recommend this dealership
Jason was very professional and made the truck buying experience very very easy!! All salesmen should be like him!
Donald was amazing no pressure at all. I was in and out in no time
Jason Biery is the best car salesman out there! No one has more passion about cars than him! Don’t go anywhere else!
I can’t say enough about my recent experience with John Beaver at Ganley! I received a great trade in value for my 2013 jeep.... and feel great about the deal for my new purchase as well! In addition to the numbers being right, John’s personal service, knowledge, honestly and follow up made everything so easy for me. Dealing with people you trust is the only way to go.
This was my first visit to this location. I have had bad experiences at a few of the other dealerships but today made up for it 100%! As soon as I walked in I was immediately greeted by a gentleman that directed me to the service area. While in service, the gentleman Matt gave me the information about the cost to have a remote starter installed on my vehicle and then he directed me to the parts department to find out about availability of the part I needed. What made this even better was that the part is in stock and they can install it tomorrow morning! I haven’t had as pleasant an experience today in the dealership since the day I purchased it over a year ago! I’m looking forward to my 8am appointment tomorrow!
I just had a fantastic experience buying a 2021 Chrysler Pacifica Hybrid here. I worked with Don Hull and he seemed to know everything about the vehicle and for items that he wasnt sure about, he did his research and got back to me. The best part was that I could tell he was honest. He would tell me about the features that he though were great and also the ones he thought were just gimmicks. Because of this, I felt he was being honest about the car and wasnt just trying to tell me what I wanted to hear just so he could get a sale.The other part that I loved was that Don was the only person I had to work with from the point that I contacted the dealership till when I finalized on the price and had to sign the papers. The finance guy, Christian, was also great and didnt push super hard to sell us packages that we didnt want. With some of the larger dealerships, I would have to talk to three different people just to see a car and sometimes I would still walk away without even knowing how much the car I looked at would cost me. Here, it took me one trip to get all the information I needed including details about the van and pricing.I cant recommend Ganley Chrysler of Aurora enough. If you end up working with Don and Christian, I can guarantee you will be in great hands!
John Beaver was great from start to finish! I chose this location based on other positive reviews found online. He was friendly, professional and made buying a car enjoyable and easy! Definitely will use John again in the future! Thank you!
Had an unfortunate situation with a truck of ours in our business. But Matt and Tina work hard and communicated very well with us and we were able to receive our truck back within a few days. Excellent service!
Im very happy with the service and support from Ganley Chrysler of Aurora. Don Hull and his team are great.
Dan Katz and Adrienne were great to work with! They were extremely helpful, knowledgeable, and they made what’s usually a stressful process, very smooth and easy. Thank You!
Great experience. This was our 2nd trip back for a 2nd Jeep because they are so great. We live over an hour away and they took the liberty of prepping as much as they could before we got there which was much appreciated. They price to sell and are the most competitive priced vehicles Ive seen. Truly hassle free. Dont feel like your sold to. They want to get you in a car thats right for you. Shout out to John Beaver on the sales team and Christian on the finance team for making it so seamless and staying after hours for us. We will be back for a 3rd someday!
Looked into getting a new hybrid Pacifica. The discounts and rebates were decent but we ran into trouble with Josh our salesperson. He was short with his answers if not completely not fully telling about the differences with models. Josh was upset we brought a family representative with us to help us make the best decision and flat out asked who was making the decisions as well as slamming his laptop closed and asked if we were serious buyers. We felt pressured into putting a deposit down just to set up an appointment for two days later. We found a better deal and friendly sales representatives at another dealership and were able to get our deposit refunded.*Update*The GM’s email is a dud and is undeliverable
We continue to get outstanding service both on our vehicles and as a customer! Jim went out of his way to help me arrange and coordinate assistance with the pickup of my vehicle. I cant thank Jim and the service staff at Ganley enough. Ive had some pretty rough bumps in the road these past few months, so when the Pacifica had the radiator problems, I was so discouraged 😞. Thanks to the Service Technician who made the van like new and a special kudos to Jim for helping me deal with this in a positive light. Thank you Ganley.
Thanks to Beaver me and my boyfriend Jeff are leaving Ganley Aurora Jeep with the truck of our dreams at a great price! Great customer service and getting us in and out of finance quickly, a much appreciated experience! Thanks John!
Jason Biery was very helpful and made the entire process easy and stress free!
Great to work again with Don Hull at Ganley Jeep in Aurora and we love our new Grand Cherokee!
Purchased a used 2015 car and when I got it home it wouldnt start the following day and was leaking oil in my driveway. I had called the owner of the dealership and he assured me he would take care of the issues and that he would call me back to let me know the next course of action. That call never came. I had the vehicle sent to another local dealership where they reprogrammed a new key to get it to start. It is still leaking oil a month later and I have still never heard from the owner... when we had talked he expressed the urge to make things right, but didnt actually do so. Buyers beware! From my experience, the cars are not fully inspected and you may find problems as soon as you leave the lot.
The general manager was able to step in and make a stressf.situation better! We thank you for your help in getting my sons car fixed.
I *almost* bought a car here today-- but then they tried to add an additional $2,000 to the purchase price (above MSRP window sticker price) as a Market Adjustment at the last minute???Crazy.
We worked with Dan Katz at Ganley Aurora to order our Jeep Grand Cherokee. Dan was not only professional and very helpful but also very friendly. We appreciated his follow up with our order status and his attention to detail. I would highly recommend Dan for your next purchase
I completed the purchase of my Range Rover 100% virtually from this team. My salesman was John Beaver. I took a flight from Charlotte to Cleveland to pick up the vehicle. All paper work was complete and I was in and out within 30 minutes. I absolutely recommend this dealership and you may want to ask for salesman John Beaver, He provides excellent service.
Great customer service! We have bought several cars from Ganley! They are efficient and do a great job at making the customer happy! Thanks to Don Hull for finding the color of car I wanted when they didn’t have it on the lot!
Dan Katz really took the time to answer any questions we had and helped ensure that I would find everything I was looking for in a car. Great service! Did his best to get us taken care of before the bad weather came on and even followed up with me the next day to make sure we got home okay and didn’t have any other questions!
John Beaver really made my car buying experience a positive one. He is honest, personable, and will make sure he gets you the best deal.
Went to Ganley Chrysler of Aurora because they had the Pacifica we had been searching for. John Beaver was great to work with. He is knowledgeable and straight forward and doesn’t feed you a bunch of BS just to make a sale. He made me very comfortable the entire time and bent over backwards to get me a deal I was happy with. Great people to work with, I wouldn’t hesitate bringing my business here again.
I have never been to a dealership with more friendly and helpful staff! Joe Beaver secured me with my new car and made the process as stress free as possible, couldnt ask for a better experience!
John Beaver was great! He made this car buying experience easy and pressure free. He’s not the traditional car sales person that scares you off. I am in sales as well and I respect the way he treated my husband and I. We test drove a couple Jeeps and we found the right one for us. I would come back to him for my next!
Bruce and Dan were easy to work with and had a good sense of humor. Jason in the Financing Department helped me find solutions to get us into a new family van, we went with a Certified Pre-Owned Vehicle. The General Manager went out of his way to thank us for our visiting and feel appreciated. Thanks for a great experience.
We had a great experience working with Clinton Watters. They were efficient and the dealership was COVID safe.
Great experience and great sales people. Ask for Don Hull he is the best.
Working with Don Hull was an absolute pleasure. He was very helpful, courteous, and willing to go the extra mile, past closing time, to deliver my new vehicle. I traveled from Michigan to purchase this vehicle in Ohio (approx. 240 mi.), that should speak for itself regarding the customer service and deal.