What a fantastic experience! First, the idea of trying out an online mattress before you purchase is a no brainer. Second, Sleep Sherpa gives you a better price than you can get online even with a coupon code, and third the owners Connor and Kelsey are fantastic. Super friendly, knowledgeable and patient. A great experience that I’d definitely recommend to others. Thank you!
We had a great experience at the Sleep Sherpa in Austin! We decided to check them out during our trip to Texas this past February since I had been researching beds for a while and was still unsure which one to go with. They ended up having all the ones on my list, and it made our decision so easy since we could try them all at once. Connor was very knowledgeable on all the different brands and we felt very comfortable shopping at his Showroom. If you have been trying to decide on an online mattress and will be in the area, you should definitely go there! You will get the same or a better discount than ordering online yourself, plus you will feel confident you made the right choice.
I recently purchased two beds at the Austin, TX Sleep Sherpa Mattress Showroom and had a wonderful experience. Connor and Kelsey were knowledgeable, friendly and patient. I had researched several types and brands of mattresses online but felt reluctant to purchase a mattress online without first trying them out. This Showroom carries a variety of options, including the mattresses I was considering. I loved that purchasing from Sleep Sherpa retains the generous trial period offered by the online companies while also offering the best price and a chance to try out the mattress in person before ordering. The discount makes a good case for purchasing from this Showroom. My son is special needs (Downs) and we were both made to feel very comfortable and welcome while trying all of the options. Connor had answers to my many questions and I felt confident choosing a mattress. The customer service turned out to be of exceptional quality, as well! I highly recommend visiting Sleep Sherpa if you are considering a mattress purchase.
My fiance and I were looking at mattresses for a few months out and had a great experience. Connor was knowledgeable and not pushy at all. He asked us some basic questions about our sleep preferences and steered us toward the mattresses that we liked. If you arent looking to buy immediately its an excellent experience with no pressure to make an immediate decision. I will definitely be purchasing our next mattress through them. Also, a quintessential part, the prices are excellent!
After researching several beds online, but wanting to actually test the beds, we heard about Sleep Sherpa in Austin. The service we received from Connor and Kelsey was top notch. Not only were they knowledgeable about their inventory, they allowed us to test each of the beds as many times as needed; even for several minutes at a time. They helped us pick the right bed for our needs and we left feeling confident in our choice. Weve now been sleeping on our Wink bed for several months and couldnt be happier! We highly recommend visiting Sleep Sherpa in Austin if youre in the market for an exceptional bed and customer service!
Sleep Sherpa is a fantastic concept store, giving you the ability to try out highly rated mattresses that can only be bought online. Connor helped us the day we went in. He knew all of the mattresses very well and could help us prioritize which ones to try, given our preferences. From the moment we walked in, he was friendly without being pushy or hovering over us. We felt free to take our time. I’ve never had such a pleasant experience buying a mattress. I highly recommend Sleep Sherpa for their excellent mattress selection and the pleasant shopping experience.
Great place to check out all the online options in one spot. Connor helped us as we tied out several mattresses. Connor also provided plenty of knowledge across all the brands we tied and a few that we had tried elsewhere. No pressure sales, and could even order a model they don’t carry in store if that was the way we want to go. Highly recommend giving them a visit.
My husband and I were mattress shopping from several online companies, and feeling unsure about knowing which we would like the most (since you normally cant try them out in advance.) I stumbled across the Sleep Sherpa Showroom website and thought what a great idea. They have probably 20 or so mattresses from the majority of the online companies. The owner was there, and could talk to us about each of the mattresses, and you can try them out, the way you would in a traditional mattress store. If you decide to buy one of them, and buy through Sleep Sherpa, the price is the same as if you were buying directly from the online company, or better. Depending on if there are any promotions (some of which are only available by buying from Sleep Sherpa), there may be discounts. Sleep Sherpa does get a commission off of the sale, and to me that makes sense; they have provided me with an opportunity to try out these mattresses I wouldnt have been able to try, otherwise and this is a great service to support. We initially visited the store in early March 2020 (it is now early April, during the shelter in place order); we were able to call Sleep Sherpa and still order through them.
If you’re looking to buy a new mattress, especially one of the many new online retailer options, then this place is perfect! Connor was SUPER helpful and knowledgeable about all the newest brands and was very patient as we tried them all out repeatedly in the store. Can’t recommend enough. We went with the Nectar Lush btw.
Unfortunately, it looks like the store is permanently closed. Drove by and saw an empty office.
Great environment, great staff, great prices, and great experience! Connor was truly the Sherpa we needed to navigate our mattress buying journey. This store definitely saved us the time and hassle of having to navigate an online mattress purchase return because we were able to try them out before making the jump. Our initial instincts after hours of reading reviews were wrong, and Im so glad that we waited and made an informed decision. Their prices were better than the direct online retail listing, or matching in the case of some of the big holiday sales. Shopping for a mattress can be confusing and exhausting, but youll rest easy with Connors shared knowledge and experience about the latest in online offerings. Thanks for opening this storefront!
My wife and I just purchased our new bed from Connor. He was very knowledgeable about the different beds and did not push any one bed over another. He asked us good questions and was able to help us differentiate between the different beds and manufacturers. Connor was a pleasure to work with. Having all the online mattresses in one place to try was very helpful and reassuring with our purchase.
Went in to try out a Brooklyn bed. Sales staff was helpful and attentive but allowed us to control the visit and was not pushy (had a very different experience at mattress firm). Another interesting is that they have partnerships so if you buy through them it was about 20% less cost than online pricing so it’s worth going into store.
Very helpful! We tried all the mattresses there, most of them available on line only, with no place for us to try them except Sleep Sherpa.We could easily decide on the one we liked best, ordered it at Sleep Sherpa, and we received it in less than two days.We will go back to them next time we need a new mattress.
There I was: feeling overwhelmed with the number of mattresses/reviews online as well as nervous about visiting a mattress store with potentially pushy sales people. I was about ready to go with my gut and purchase an expensive mattress I’d never even laid on, and I’m so glad I didn’t. Sleep Sherpa was the answer to my problems! They have a fantastic selection and a wide range of online mattresses to try out and Connor couldn’t have been friendlier or a better help. He answered all of my questions and was super knowledgeable about each mattress, all while keeping the process low pressure and fun. They also have a fantastic selection of pillows to try out and purchase. The discount I received off of the online retail price of the mattress was awesome while still getting the same trial period, free returns, etc offered if I had bought directly through the retailer.Visiting Sleep Sherpa should be a no brainer for anyone on the hunt for a new mattress!
My mattress arrived in less than 1 week! It was a smooth and seamless experience and Connor and Kelsey were friendly and helpful. They have a huge selection of beds to try to be able to find the perfect fit. Looking forward to future purchases from this store.
Great place, Connor is very knowledgeable and super helpful. Highly recommend anyone looking for new matters to go!
Avocado! WinkBed! Brooklyn! NexusPurple! Oceana! And more. Very clean store; brand new mattresses you can try out. Very kind and patient owner, Connor. It was like being able to rest inside the internet! Highly recommend going here if you are thinking of buying an internet mattress.
Conner was a great help and really knew his stuff, made it a great experience and did not feel like he was trying to sell me anything. We will be coming back soon to get our mattress!
Really cool concept, and the guy working there was pretty knowledgable and really patient.
Excellent service!!!