Tommy has worked on me and my partner’s bike for 2 years now and we keep coming back. He literally saved my fiancé’s cycling 🚴♀️ experience by listening to her concerns and fixing multiple including brake, shifting, and wheel upgrades.He even was able to recommend an excellent choice to help with soreness.He listens and takes time to find true remedies to issues and is our go to mechanic.
I recently brought my beloved Bishop road bike to Tommy at Cutlass Velo for a major tuneup. His attention to detail and customer service are second to none. Tommy is generous with his time and serious about his craft. My bike came back looking and riding beautifully. Highly recommended.
Just purchased a set of wheels from Cutlass Velo and received top notch care from start to finish. Recommendations and assistance with the build catered to my needs. Attention to detail above and beyond. A friendly atmosphere at the studio on top of it all has earned my business again.
I brought my bicycle here to be serviced. As a rider for the joy of riding, I have encountered shops that fail to meet my needs and experience. The owner paid special attention to detail to my needs and involving me in the process of servicing my bicycle. He demonstrated care about my level as cyclist, accommodating my specific needs and ride style. Specifically, I brought my bike in for brake service, thinking it was a brake issue, he demonstrated my wheel was the issue and solved the problem by tuning the spokes. He also improved my awareness of understanding and listening to my bicycle. Finally, he went above and beyond by providing standard care that has improved my ride and future issues my bike may encounter, but I was not able to afford at the moment. All and all an excellent experience and affordable. I will be bringing my bike back.
Tommy at Cutlass Velo is a rare professional in the industry. He understands the importance of long term relationships and goes above and beyond with his repair services. I have had him overhaul several bikes and they come back riding brand new. In addition to being a superb mechanic, Tommy also has great industry relationships and is one of the most well known wheel builders in the industry. After my experience riding bikes and wheels Tommys wrenches have graced I would not bring any of my bikes to any other bike shop.
I own two sets of custom built wheels from Cutlass Velo and they ride better than any wheels I have owned in the past. Tommy’s attention to detail and use of quality materials makes him my go to wheel builder. There isn’t anyone else I would hire to build my wheels.
I’ve used Tommy to both build custom wheels and service my bikes. His wheels are top notch and have worked really well for me. More important, when building the wheels, he spent hours talking about the different types and characteristics of rims, hubs and spokes when I hardly knew what I was doing at all. He was non-judgmental and very patient. Finally, he never tries to upsell you or force you to buy stuff you don’t want or need - he will work with you equally well regardless of your budget experience level.As a bike mechanic he is equally patient and fair. His prices are reasonable and service is quick. I look forward to doing a lot more work together on bikes and wheels! Five star!
I cannot say enough about the great service from Tommy at Cutlass Wheels / Cutlass Velo. Tommy repaired my rear out-of-dish wheel, then generally tuned up my 17,000 mile Specialized Tarmac. The bike feels as solid as it did when it was brand new. Tommy really cares about his clients, take your bike to Cutlass, cant do any better. Bob
Tommy just finished an annual inspection and maintenance of my Enigma Elite HSS with a Campy Potenza group. He was thorough, detailed and committed to returning me a top performing bike. There is such a thing as mastery of craft and Tommy exemplifies it. I live just outside Washington DC but I bring my bikes to Baltimore because its worth the trip.
For serious bike riders not casual ones. And by appointment only. Nice guy though
Tommy has been my go to mechanic for a few years now. There is no one I trust more with my bicycles. I’ve had two wheel sets built, and recently purchased a complete bicycle from him. I drive from Philadelphia to Baltimore because cutlass velo standards aren’t second to none.
Tommys wheel builds are second to none, nowhere will you find a better hand-built wheel.Customer service is unbelievable; Tommy recently went above and beyond to complete a build for me, on very short notice, for the upcoming Hilly Billy Roubaix.If your looking for new wheels, and great service, look no further than Cutlass Velo.
Cutlass Velo is the only place to look if youre considering a set of custom wheels in the Baltimore / DC area. The attention to detail and care that you will receive with CV is unparalleled by any other experience in a local bike shop. I have been a Cutlass wheel customer and more frequently a Cutlass service customer, and I will continue to be for quite some time. Thanks for everything you do, Tommy!
Exquisite attention to detail and superior craftsmanship. Highest recommendation.
Could not get in called no answer
Cutlass vélo - cest super! tommy is really focused on providing the highest level of craftsmanship for his wheel builds. he is very easy to work with and super patient, always willing to go over all the options and details of a build. i would highly recommend working with cutlass for your next wheel build, you wont be disappointed!