I’ve been searching weeks for the right dealership. Being a 22 year old female, I had many dealerships not take me serious even though I was very serious about purchasing a $20,000 car. I walk into Ira Lexus Manchester and was greeted by some very friendly faces. Joesph greeted me with a very friendly smile and gave me the best customer service I have had in awhile. He listened to everything I wanted/needed, and gave me a very fair deal! I was so beyond happy to work with him, he was great about communicating and deserves a raise!! After going to many dealerships and being treated like absolute garbage, I would 100% recommended this dealership. They go beyond over the best customer service.Very happy! Love my new Jeep 😎

I recommend this dealership. I definitely recommend working with Joe. He is an incredibly genuine person who sought to fulfill my wants and needs. He worked with me at every friction point of the process while maintaining honesty and integrity. Something that is hard to come by while dealing with car salesman. I am sure there are other good salesman at this dealership, however based on my experience you cant go wrong working with Joe, he is a solid guy. Out of all of my car buying experiences this one was by far the best.

Have had great experiences with the GM Nigel and Joe. However, service is another story. Always, waiting waiting, waiting while the advisors chit chat. This is the second time in a row on Saturday. Absolutely zero sense of urgency. This service department needs work.

This is no ordinary dealership! The sales person Josh took great care to ensure, I was not only happy with my purchase. He spent time with me. Showing me all the interior options my certified car came with and how to use them. Who takes this type of time ? Ira Lexus of Manchester NH. Miss Sun was fabulous with getting me a great auto loan rate.I couldn’t be happier with the entire experience. When your ready for quality check them out for the best experience in buying!

Nice place. Nice people. I had trouble on my end getting into the car I wanted but, they were kind and patient beyond what could reasonably be expected. I would buy from them again without hesitation. No shifty, shady sales people or slick managers trying to make me buy something I didnt want because they were trying to control their customer nonsense.

I had a wonderful experience at this dealership! The salesman that helped me was Phil Dumais and he was great to work with. Very nice and attentive, listened to my needs and was never pushy. It was clear that he was genuinely trying to help me get into the right car instead of just trying to make a sale. He even pulled up cars I was looking at from other dealerships to compare. The Finance Manager Geoff Garden was also a pleasure to work with, was straight forward very knowledgeable. They took all the stress out of buying a car and made the process a breeze. I am very happy with my purchase and would recommend this dealership to anyone. I will definitely be going here to find my next vehicle!

I was always treated as a valued customer and I worked with Kirsten for my car shopping. During the process I had many questions, Kirsten was very helpful and quickly responsive in answering my questions. She is a great person to work with :)

My wife and I had a great customer experience at IRA Lexus of Manchester! Our salesperson, Jordon was friendly, helpful and very knowledgeable. He answered every question and concern that I sent him by text and email in a timely manner. He provided excellent customer service and attention to every detail. Sovy was our financial person and she was wonderful. Very proficient at her job and she made the process go very smooth! We also met with Nigel the General Manager of IRA Lexus Manchester, he informed us of the service department and welcomed us to the dealership. He and Jordon found us our Lexus RX350L that we absolutely love. We highly recommend IRA Lexus of Manchester!

Outstanding customer service. They were willing to stay well after closing hours to make sure we drove off the same day in our RX350. Stayed positive the whole time. Were reasonable negotiators. Extra features were offered but no pressure. Were proactive in showing us car features. Washed, vacuumed the car once more before we drove off. Had to come back for inspection the next day because techs already left for the night - not a biggie. Overall we left very pleased with our experience. I’ve been to many dealerships. These guys beat them all.Special thanks to Fred, Sovy, Walter and Nick.

The service manager was very accommodating and communicated well with me.Thank you for making my experience pleasant. Also want to thank the General Manager for taking time out of his busy schedule to speak with me. Again, many thanks for all of your efforts

We were helped by Jordan. Initially when we walked in, it was only to view the vehicle as we had others we were interested in so it was sort of a quick pop up to see if we should keep it on the list. The 2015 Infinity Q50 they had was one I favored but when it came down to it, it was my boyfriends choice. Less than 2 hours he decided he wanted it. But it wasn’t just the car that sold him, it was also our salesperson. Jordan listened to the wants and concerns he had. He made him secure in his choice. Jordan and his team found the best deal for us, we were so grateful and thankful for all the help, making it as smooth as possible. The communication was A1. They honestly treated us so well that in a couple years when I’m ready to buy again, I will Be heading to Ira Lexus of Manchester!Thank you so much again Jordan and team!

We purchased a vehicle a week or so ago from Phil, and also dealt with Anita the sales manager and Sovy in finance. All three of these people where extremely nice and made the buying process very easy. They were all very forthcoming with information and helpful as we worked through the buying process.Phil was extremely knowledgeable about all the different features and trim levels of the various Lexus models, which made picking the right vehicle much easier.Having purchased many vehicles in the past from many different dealerships, this would rank at the top of my list for overall buying experience!

Everyone at the dealership is very friendly and kind! They work hard to make sure you get what you want and to get your payments as low as they can for you! The man I worked with ( Harris) was a great guy and took very good care of me and made sure I was very happy with my decision! Overall Lexus has the best staff and I’ll forever go back to them!

Josh was super helpful through the entire process! From answering my questions through email before even stepping foot in the showroom, to getting me in literally THE car I wanted, I walked out super happy. Geoff (sp?) in finance was very helpful as well. I had to deal with getting out of my old Nissan lease a bit early, and the team here worked to make that process as simple for me as possible. Super great experience!

Great Experience at IRA Lexus of Manchester! No pressure approach: Friendly and knowledgeable,Sean Nicholson was my sales person. He went above and beyond to answer all my questions and to make certain I understood all the features of my 300 NX before I left the lot. Highly recommend!

I just bought my 3rd Lexus from Joe Cardello. Joe is top notch! Joe makes the process so easy. Sovy (finance manager) also made me feel so comfortable. This is not your typical car buying experience. This dealership makes you feel like family. They are very attentive to your needs & it’s also nice to see familiar faces whenever I go there. Barry is so welcoming & Josh is great in service. I highly recommend this dealership!

I brought my car in for regular servicing. I’m new to the area, and Laurie had me on my way by the time I finished my coffee. It turned out I only needed the oil changed and fluids topped off, so the cost was unexpectedly very low! A complete diagnostic was done so that I know what to expect in the next 5k miles. Thank you!

I am so happy that Ira Lexus was willing to make the extra effort to facilitate my car purchase in NH while I was home in Seattle. Now I can drive a new Lexus on my New England summer vacation and road trip it home through the fall. They understood my needs and didn’t waste time pushing their own agenda/needs. I’ve driven Lexus for the past 15 years, and the attention to customer satisfaction is why I chose Lexus again. The team in Manchester lives up to the Lexus reputation!

Amazing! Ira Lexus of Manchester is the place to go. The service center (especially Henry “Mon”) is helpful, friendly, and has amazing customer service. They never make you feel pressured with services and offer you information to make an informed decision on services for your car. I recently had the Platinum detailing/cleaning, and my car looks and feels amazing! It was a great experience. I always enjoy getting my car serviced there. Highly recommend!!

I leased my IS350 F sport from Ira Lexus and the whole process was very smooth! Jordan was very helpful and knowledgeable about the different models I was looking at. He was able to find me the exact car that I wanted since they didn’t have one in stock.If you’re in the market for a Lexus, definitely stop by and ask for Jordan. Great sales team and overall a very pleasant experience at Ira Lexus!

Amazing staff thank you so much to Stephanie for the wonderful guidance through the vehicle buying process. Usually buying a car is a miserable time, but Steph made it enjoyable. Geoff made sure everything went smooth in finance and didn’t try to force packages I didn’t want on me but made sure I was educated on my options and made solid recommendations. And last but not least thank you to Walter and Anita for giving me the opportunity to be the proud owner of 2 new to us Lexus vehicles in one week.

I would not recommend this dealership. I was car shopping and had previously been to 4 other Lexus dealers. I called and spoke with Jordan . I told him what other dealerships offered me and asked if they could beat it. I told him exactly what I was looking for. We had an agreement . I drive all the way to another state to meet with him and his manager for them to offer me an additional 50.00 off. Like are they belittling me or is that a joke? 50.00 off of a 50,000 car. That wouldn’t even save me 5 cents a month. It cost me more than that to drive there and back. Such a waste of a day/ trip driving there. It was very disrespectful. They only care about themselves saying they barely have cars they aren’t giving deals due to the pandemic . They aren’t the only ones dealing with issues during the pandemic one of two of my jobs shut down due to the pandemic and I’m a single parent. Just trying to catch a little break as well. When I said no to the deal they walked away without a word. Very selfish and disrespectful.

Fantastic experience as always. I have been your loyal customer for the last 10 years. Specifically, Laurie is absolutely delightful professional to do business with!!!

First of all I live in Vermont near the Canadian border. I needed work done on my car and with fingers crossed I called Ira Lexus in New Hampshire . They were helpful, efficient and so accommodating. They picked up my car and drove it back for service and even left me a loaner for the time they had my car. They are courteous and attended to every detail professionally . I will only get my car serviced by them from now on. Thank you!

The customer service at this dealership is excellent! They helped me find the perfect vehicle! Josh was my sales person and I highly recommend him, he will treat you like family and make the process as smooth and as fun as possible. Thank you so much to everyone, I love my new RX350 and I will definitely be back :)

IRA Lexus of Manchester is a top notch dealership. Alex, Joe, and Geoff made the process of purchasing a new vehicle simple and stress free. They are all very knowledgeable, friendly, and professional. I highly recommend IRA Lexus of Manchester

Pleasant, quiet surroundings while waiting on car being serviced. Management are all very cordial and accommodating. Made for a good wait!

Checked in promptly when I arrived. Service was completed quickly, within time promised.Only negative was that Ive had some issues with accuracy of navigation. Attempts are always made to get an expert to help, but they are never available. Seems it is my responsibility to follow up, and not theirs.

Had to bring my car to the dealer to update my GPS system. As always, the staff is wonderful. Very professional and kind. But the cost to install the update was ridiculous!! And it was the 2020 version, not even the 2021 version! My husband was able to update his Acura with the 2021 version at 1/4 the cost. Unfortunately I will not be bringing my car to the dealership anymore for service. It’s too cost prohibitive.

Great car buying experience. Comparatively no pressure from the sales reps or finance officers - they are serious about the quality of the product they’re selling and they know it and they just want to find the best fit for their customers. Place isn’t cheap though but you get what you pay for

I am always treated as a valued customer when I take my car in for service. Laurie Beauchemin is my service representative. She is knowledgeable, friendly and always helpful.This time the Lexus RX 360 2009 needed the rack and pinion assembly replaced. This is the first large repair that I’ve had in all these years. I was given a car to use while my car was being repaired.The waiting area is pleasant with hot or cold drinks and some food like yogurt etc bBarry at the intake is pleasant and helpful.I love my Lexus and this dealership.

Sales person, Stephanie was great! Respected our time and listened to us. No games. Wouldve given 5 stars but the loan process was too slow! My loan was approved ahead of time but still took way too long to close....3 1/2 hours later🤔

From setting up our appointment to competion of service the experience was efficient and pleasant.Service advisor Henry was in touch while we waited for our vehicle.Ira Lexus maintains a clean and comfortable waiting area. The atmosphere is friendly. Our vehicle was ready within an hour.Excellent Experience !

Exceptional customer service!!! The services that needed to be done were well explained and done well. And it was done in a timely manner. The staff were very professional and friendly. I would absolutely recommend to my friends and family and all Lexus owners to come here for there services.

My husband and I stopped by to look at cars, not intending to buy because we werent sure what we wanted yet. There wasnt a lot to choose from, mostly SUVs. Josh came out and was very helpful. We ended up taking an older Lexus out for a ride and we both loved it. We currently have a 2005 Lexus that weve had for 14 years so we know Lexus is a good car. While buying a car always takes a long time, the process was pleasant and painless thanks to Josh and his manager.

Great experience from the minute we entered the service door. Josh our SA got us in and out very quickly. Kudos to the service team.

5000 mile service on my Lexus today. Very courteous staff, car was in and out of service within 2 hours. Love that they vacuum and wash car. The rating would have been a 5 if they still provided loaner vehicles.

Jordan and Sophie were great! Stayed late with us on a Sunday to help us finish the purchase. They were friendly and professional and made the process easy and enjoyable from start to finish. They made sure all of our questions were answered. We are loving our new Lexus!!

Henry Munn, the service representative, could not have been more helpful and effective at facilitating the urgent repair of our vehicle which was disabled while on vacation when a stone from the highway punctured the radiator. He was outstanding and under the circumstances I am grateful for Henry and the service department at Lexus of Manchester in NH.

Salesman Jordan Towers was a pleasure to work with! No hassle, no pushy propaganda, just straight forward! I enjoyed the whole process! He even helped us find a better insurance rate! Financial manager Sovy Sun did her job to perfection and even managed to get me a lower rate after I already agreed to the purchase! Best car buying experience I’ve had! I will be sending anyone I know who is looking to them definitely!

PHENOMENAL Customer Service and Excellent Communication.Laurie and Kevin did an amazing job of providing the true Lexus experience. Their service department did an outstanding job of fixing my car and making it ride like new. If you ever need your car cleaned and detailed, ask for Mark, he completely blew me away with how meticulously he restored the badly damaged paint on my car. I wouldve sworn it was a repainted vehicle when he was done. I simply cannot give him enough praise. I will most certainly be returning if anything else comes up.

Laurie and Tom were very helpful with my unique problem, they were understanding and didn’t try to take advantage of the situation which they very easily could have. They went above and beyond to actually cut me break. Earned a repeat customer - Joey

Jordan was amazing! Really the whole team was incredible from service to sales and up to management. Thank you for an incredible experience!!!

Working with Jordan and Geoff was great. They treated me with respect and honesty. I got the car that I wanted for the price I could afford and met some great people!

Excellent Service!!! I was treated very well from the second I checked in. Laurie was extremely helpful through the process and Karl did an excellent job getting the air conditioner working. Quality service...the best!

I took my Lexus to Ira Lexus of Manchester as the services here are great and reasonable priced. I came again to Laurie and she took care of my needs. A loaner car and called my extended warranty for me to confirm everything before I leave the building. I am happy to take my Lexus here for services.

The service consultant would not honor my birthday coupon of $25 off an oil change.We bought our car in Florida and live in New Hampshire. The service in Florida was top notch compared to Manchester.

Lexus of Bedford’s friendly staff makes it easy and even fun to take your car for a checkup! Never had a bad experience there and I’ve been a customer for 12 years! Thanks Josh and all at Lexus who helped me today!

I had an idea of the size and features I was interested in looking for when I started looking for a new car but not exactly sure what would fit my needs.Jordan found exactly what I didn’t know I wanted, I’m soo in love with my new Lexus. There entire team is soo amazing and not pushy at all, if you know what I mean🤣. If your looking for new wheels, trust me this is the place to be. Thanks again Jordan, your the best!!!

While the service provided today was a complimentary 10K service, the service department did an exemplary job including a wash and vacuuming. Great waiting area was very comfortable.

Great staff to do business with. Your salesman Jordan Towers was with us all the way. When the auto we wanted didnt seem to be available, Jordan went the extra mile to find it and kept us in the loop. This salesmen is a credit to IRA and is a valuable asset not to be lost.Our car was delivered as ordered. Every question was answered.Thanks you all,Carolyn and Bill

Have had my cars serviced at this dealership for over 10 years and have found the personnel very friendly and helpful. Laurie Beauchemin, who has been my service advisor almost exclusively during this time, is extremely knowledgeable and has always answered my concerns. I would recommend this dealership to any and all Lexus owners.

I am totally impressed with the service I received on my Lexus. I drove from NC to NH and had a transmission issue. Without hesitation Ira Toyota said a new transaxle was necessary and was covered under warranty. I was given a loaner. My service consultant Josh Marquis was excellent.His genuine concern for my need to get back to NC and subsequent expedition of my service was remarkable. Although there was a minor set back, Josh continued to provide me with regular updates. I was back on the road to NC within 4 days and had no issues. I am truly thankful to Josh and Ira Lexus. The Lexus way, is the way to go!

Great experience as always. Josh is always welcoming and a pleasure to speak with.Barry is a friendly face that welcomes you for your service at Lexus!

Set up an appointment couple days prior. I was for factory service for my car for 35k. Henry was great. Communicated well and got me out as quick as possible.

Excellent service !!Was in recently for 15,000 mile service.Josh kept me updated throughout the process.All questions questions were patiently and thoroughly explained, which is very important to me.

I had a wonderful car buying experience at Ira Lexus of Manchester. Alex Wright, my sales consultant, was very responsive and knowledgeable, and worked quickly to find the car I was looking for. Geoff Garden explained the financing process very thoroughly and was a pleasure to talk to.

Excellent Service Advisor, went through everything in details. Great job on services, just like expected and more…

It was a great experience as always. Sean was terrific. Service was fast and thorough and exactly what I needed. I was in and out in approximately 90 minutes. Perfect

In 11 years of service, not once has the service department disappointed. Thanks to all that make an excellent service!

Shiny on the outside, a nightmare on the inside. I should have known when the first two sales people I was working with quit, that I should have trusted my instincts and moved along to a reputable dealership.Without boring the public with the gory details, the business practices here are unethical.The only 5 star review I will give is to the one of the sales agents, Alex. She was sweet, professional and offered us snacks and drinks.

Smooth booking online for services. Drove right in. And off with a loaner. Easiest and the fastest transaction with Henry (Service Advisor). The BEST! Thank you again Ira Lexus of Manchester!

Friendly and professional customer service. My car was finished on time. I am very happy with the my first service experience at Ira Lexus of Manchester!

Friendly sales department with knowledgeable staff. Easiest car purchase I’ve ever made!

I have gone to Lexus of Manchester sine buying my Es 350Josh has been great as have the techs.They make feel confident if the service and are extremely courteous

Dropped my car off for a noise that I hear constantly while I drive. They told me they hear it but they cant figure out where its coming from so come back when it gets louder. My car is still covered under factory warranty and should not be making noises like this. I belive this noise is coming from the drive train and could leave me stranded if it goes unattended.. This is not a little rattle from deep in the dash, it is loud enough to be heard over the radio with music playing at a moderate level. This was a completely unacceptable resolution. I would expect more from an upscale brand like Lexus.

Brought my vehicle in for a headlight issue had to refuse multiple hours of upselling via text before they even began to diagnose the problem. Apparently they no longer cover headlight moisture in their warranty and suggested I submit a claim to my insurance because “someone could have bumped by car” and not left a spot of external damage but hard enough to break the assembly? They have had moisture problems with the headlights for years and from my understanding used to be covered in the warranty but now they want 3k to fix on a car with less than 20k miles. I’ll be driving an Acura next.

The man that met me when I pulled in for my service was excellent and Henry also did a great job communicating with me

Were new to Lexus ownership, and were blown away today by the white glove treatment offered by everyone in the service department during our recent maintenance visit. Every employee with whom we interacted was extremely friendly and helpful, and patiently answered our many questions regarding our car. It was a very positive experience, and we would enthusiastically recommend Ira Lexus to others.

Ira Lexus of Manchester proves that when you buy big name (Lexus) you get 5* VIP treatment. From the initial appointment to walking out the door. My sales team made me feel like I was the one in control of my experience.Fred, my sales representative, and Jose, their finance manager found the exact solutions to each of my individual challenges with the highest professionalism and courtesy.I highly recommend Ira Lexus of Manchester if you are looking forward to being in control of your next car buying experience. I also recommend listening to your sales team. Their experience with the company proved to be an invaluable key to MY success with Lexus!

Laurie in the service department is the best. I’ve had my issues with this dealership but Laurie provides absolutely exceptional service. Something really annoying is the blocking of websites in their WIFI. I was trying to contribute to an organization and the website was blocked by the dealership. Keep it up and I’ll be going elsewhere.

Jordan was a pleasure to work with! He was knowledgeable and was able to tell me all about the RX350L that I was interested in. I am so pleased that Jordan was my salesman, couldnt have had a better experience with anyone else. He made my day, everything he did was exceptional! Would recommend Jordan to anyone interested in going to the Lexus dealership for a car!

Incredibly disappointed with service department experience. Brought in my 2020 leased RX350 L for an oil change and state inspection. Lexus failed my car stating tires were too worn, despite the vehicle only having 22k miles on it. When asked how long their tires should last was told 30-35k. Lexus quoted me $1695 for new tires. I pushed back and they then said one of my tires had a small puncture causing air to leak. I had to inform them I purchased tire protection with the finance office at time of lease vs them proactively looking for this information. They did replace a single tire free of charge after my probing but I have ultimately decided to get a second opinion in order to pass inspection. Very off-putting that a vehicle just over a year old fails an inspection for tires the dealership is stating should last far longer. Felt I got the run around and will be servicing my vehicle elsewhere.

Easy to schedule service online with same day appointments available. Comfortable waiting area with plenty of seating. Courteous staff.

Josh lemieux was amazing to deal with. He was very upfront and super friendly. This was the first time I wasn’t anxious to buy a new car. Very easy to deal with.

Just purchased a RX350 SUV from Ira Lexus Bedford NH. Alex, our sales representative, was outstanding. She was so knowledgeable about the vehicles and so great with all communication. It was such a pleasure, without any pressure, to purchase the right vehicle for us at the right price. Everyone from management to finance was courteous and professional.

Great service experience! New, clean loaner car was ready for me when I arrived. Service was done on time and my car was returned to me in better condition than how I left it (-; Service department was professional, attentive and friendly even during a very busy time

I have been getting my SUVs serviced at Ira since I bought my first hybrid RX. The main reason is honestly my service rep--Laurie B.She always goes above and beyond to make sure my vehicle is in top shape, which is important given my daily 110 mile round trip commute! I cant say enough good things about her!I am likely to always want a midsize SUV because of our dogs, and the hybrid gives me the best MPG for that size vehicle.

Laurie Beauchemin, the service consultant, made my experience at IRA Lexus stress-free. As in the past, it was wonderful working with her. She is truly a valuable employee!

This was the first time that I have had service done at IRA Lexus. There was not one thing that I would have changed. My Advisor Josh was on point from beginning to end. Barry who met me at the service entrance was friendly and helpful both times I met him. IRA is lucky to have them both. I own multiple businesses and can say without a doubt that I would be happy to have them represent our businesses at anytime.This same review goes to the cleanliness of the dealership, the attitude of the cashier and the entire experience. I will be back for service and to purchase additional vehicles in the future.

You would think the Service advisor would have taken the time to check if I had a pre paid service plan already before trying to sell me everything except the chair I was sitting in. And then scold me because I should have told her I had a pre paid plan? Really? And then she asked for 5 star review? I gave three stars because service took way to long due to the attempted upscale….but they did a good detail washing of my car, that is all.

I made the appointment online for the same day 2:20 p.m. to drop off an ES350 (did not buy vehicle from them, first time bringing it for any service) for AC not blowing cold on drivers side. Everybody there was very nice, met the service advisor Shawn, explained to me what the A/C service consisted of and price, and if there was anything else, well go from there.Got a phone call from Shawn an hour and a half later saying its all set and blowing Cold Air! They evacuated the old freon and anything else that was in there, and gave it a full charge, put in a dye and saw no leaks but if it does start to blow warm air again Shawn told me I can bring it back anytime right into the bay and they will find the leak.Ive never made an appointment to drop off a vehicle for the same day and had it repaired and picked up within a couple hours! Everyone there was so nice! Will be back for a sticker and service in a few months. Best service ever, Thanks Shawn and service staff!

Run away from this dealership if you have a vehicle to sell. They tried to undercut my trade by four thousand dollars and clearly didnt even look up the right make/model/trim. They assumed I had no idea what I was talking about for what my trade was worth and suggested I go elsewhere to get a better price: I dont appreciate being talked down to. I can guarantee you I DID go elsewhere and got two other quotes for my trade for the right amount. I wound up purchasing a trade at another dealership. The sales people seem nice enough but their manager clearly has a lot to learn. Bottom line: KNOW the worth of your trade, do your research and if you intend on buying from this horrible place, bring backup/proof of your comps.

Good to find our used Toyota Highlander Limited on the Lexus lot. Good service and attention to taking care of vehicle issues known and found out during sale. Enjoyed no pressure.

This is our fourth GX 460 we purchased from Ira Lexus (Joe Cardello). The service department (Josh) is by far the best we have experienced and the outstanding experience from our sales professional Joe is beyond excellent! He was very accommodating and even picked up our car at another dealership on his day off to make sure we had our vehicle. Couldn’t be happier! He has earned our trust and our business!

The service department is perfection. Laurie has been my advisor for years and she never disappoints!!! Friendly, knowledgeable, kind and professional - and Barry......the gentleman that checks you in and out......LOVE him! He is so great- reminds you not to forget any belongings and is the happiest face you’ll see all day! Thanks to all again.....

We have not picked up our new car yet but this far our experience has been very good. Our salesperson Alex was very attentive and accommodating and the finance manager was not pushy but presented all options thoroughly. The only suggestion I would make is for better pictures of any dents/damage on used cars as well as access to the report from the person who traded the car that explains any damage. I think this would have made the experience perfect for me. I would just like to know what one of the dents was from.

We bought a Lexus ES 350. Matt in Sales was very friendly and knowledgeable. We brought the car back to get it inspected and our minor service issues were handled immediately by our Service Manager, Ben. Geoff in finance took the time to work with us to get the best deal. Matt was also ready to explain any features, as needed.

This dealership is the real deal. I consider myself a very experienced car buyer but this was the best experience I have had. Phil took care of us from the moment we walked in and It was seamless. we will certainly be back.

Alexandra was absolutely amazing. I had no intention on purchasing a vehicle as fast as I did but she made sure to answer all my questions and to make sure I was well informed about the vehicle. Anyone going should ask for Alexandra in Sales

Brought my car in for a service. Everyone was very nice and went over all my options with me while answering all my questions. I never felt rushed or pressured. Best service experience with a vehicle

Laurie is the epitome of what a service adviser should be. She is the reason why I keep coming back to this dealer. She takes the time to explain everything thoroughly and honestly.

Excellent prompt service. Laurie is a pleasure to work with clearly explaining all work to be performed. Great waiting area to do work.

Extremely efficient and complete service, provided in a friendly and transparent manner. The entire process was quick and comfortable.

Sean, my service advisor, was awesome. Explained everything in detail and very accommodating with securing my loaner. Barry was great too!

Always courteous friendly service. Top notch.

Service was timely, reporting concise and staff was accommodating, friendly and helpful.

I’ve been a customer for years. Great service! Josh in the service center is exceptional - he makes routine maintenance easy and enjoyable.

I would recommend this dealer to anyone looking to purchase a car, especially the salesman I dealt with, Jordan. I was interested in seeing a car that had just been listed when I reached out. I got a quick response that it had just been traded in and was in the shop to clean up a few things, so photos werent yet available, but that I could get daily text updates on the progress on the car and when it would be available to view so that I could have the inside track on the first test drive. I was skeptical that this would happen, but Jordan texted me every single day with an update up until the car was available to see. I went to see it the next morning and everyone there was extremely pleasant and accommodating to help me make the purchase. Even though this was a used vehicle that was probably 1/3 - 1/4 the price of most new cars in stock, I never once felt like was being put on the back burner or given anything but top notch service. I personally traveled 50 miles to purchase this car, and I would tell anyone within 50 miles that its worth the trip to do business with this dealership!

Superb, as always! Their service and expertise are unequalled. And Lory always makes you feel special!!