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Verizon Authorized Retailer - Cellular Plus
1500 N 19th Ave Suite A, Bozeman, MT 59718, United States
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Verizon Authorized Retailer - Cellular Plus
Comments
Cr
Review №1

Anastasia was amazing and helped me switch over several phone numbers. We were tired of our previous service and she was so kind and sought out every bump in transferring, I would recommend to everyone!

Ru
Review №2

Anastasia Stiffler is an OUTSTANDING Sales Consultant! She went out of the way to help us.Extremely Helpful, knowledgeable and gives good information. she takes her time to answer all our questions! She’s also a very good Sales person!The store is well managed and everyone seems happy to help each other and Customers!Great store and staff!!!!

De
Review №3

Big Thank You to Anastasia, Lucas & Alex for helping me set up my new iPhone 13. A shout out to Anastasia for being so kind & knowledgeable (Alex as well). You guys are SuperStars!!

Na
Review №4

My experience at Cellular Plus was excellent! Friendly! Helpful! Very pleasant! and the BEST I have received anywhere. Seriously people don’t bother going anywhere else unless you want to experience “ho hum” service and @ long long wait with below average service.Anastasia was my helper and excellent. I think all the others working there would be as good but she’s the best I’ve had anywhere!

ne
Review №5

Alex was very helpful in getting me a new phone and resolving any problems I had. Very patient and friendly. Good service.

Ch
Review №6

Received a warm greeting by Anastasia and Lucas soon as I entered. They were both super knowledgeable of all Verizon/Apple products I had questions on, and believe me, I had plenty of questions haha. Anastasia received a call that pulled her away for a moment, and then Lucas swooped in seamlessly to help me with everything. Lucas helped me with the remainder of the transaction, with Anastasia available whenever we needed. With their knowledge of Verizon and Apple products, coupled with their warm personalities, they created an amazing team who made the entire process an absolute pleasure. I walked out with an IPhone 12 Pro and the new AppleWatch, and couldn’t be happier! So if you need a little phone help, go see Lucas and Anastasia!! You won’t regret it 🤙🏼

Gr
Review №7

Am I obligated to click on 1 star? I purchased a new phone and watch in Feb, both with significant discounts...neither were applied. After 7 months and countless business hour on my part to rectify, they finally fixed the discount issue, then promptly informed me that my frustration (7 months!) is not warranted. Curious irony. I believe that fair-minded people know better. Shop elsewhere.

Ty
Review №8

All of the staff are amazing! Alex made my day.

Ja
Review №9

Anastasia is the most gracious, knowledgeable, efficient and thoughtful customer service tech person I have ever met. What a a delight!

Ph
Review №10

Lucas was absolutely fantastic. Personable, knowledgeable and just a good guy. He found me a good deal on a new phone. The process was seem less. Thanks Lucas!!

La
Review №11

Anastasia was professional, on the mark, and honestly the only true multi-tasker I’ve ever seen in real life. We were from our of town ans needed three new phones. All done! All happy.

El
Review №12

I have used this location twice and both times Alex was efficient and friendly! I will go back next time I need anything as well.

Ga
Review №13

Excellent service! Handled all my questions and concerns!! Great job! Love this store.

Cy
Review №14

Greg was great! We were there for 5hrs and he took care of us and made sure we had everything we needed! Thank you so much!

To
Review №15

Greg martell. Great experience. Old phone was iPhone 5se so learning curve was steep.

Ro
Review №16

Anastasia was super helpful and patient with transferring the data from my old phone to the new one.

Wi
Review №17

The manager, Anastasia Stiffer, was patient and lenient with her time when she did not have to be and helped me work through several unexpected issues that would have been tedious if at all possible for me to figure out on my own. Very positive.

da
Review №18

Anatashia Stiffler is awesome. She helped me and my wife and is knowledgeable, professional and friendly. Could not have been better in working through complicated issues.

ri
Review №19

Anastasia was a great help in setting up my new phone. Extremely nice experience.

Lo
Review №20

I had a fantastic experience. After going to four other stores I finally got helped here! He was awesome and super friendly and knowledgeable!

Mi
Review №21

Greg did a great job setting me up with a new phone and transferring my old data.

Ch
Review №22

Alex T. is a Cell phone rock star! He easily and expertly resolved the challenging issue involving my Android’s “black screen of death” and my subsequent inability to transfer unbacked-up data from the dead phone to my new iPhone.Before taking my phone into Alex, I had spent hours watching YouTube tutorials, reading tech support info, and online chatting with tech support to no avail. With little hope, I went into the Verizon store. Within 15 minutes we were in and out of the store with everything I needed — a working iPhone with all my transferred data! Thank you, Alexander T.!

Mi
Review №23

AMAZING EXPERIENCE. Greg is a great guy and went out of his way to make my experience easy going.

Ni
Review №24

Greg did an awesome job, promote and retain him. He is a force multiplier

To
Review №25

I was on my way to the grocery store and saw the Verizon sign close by. I decided to stop in as I had a few questions. I was so pleasantly surprised by the great help, great attitude and great humor that Anastasia provided. She took care of my issues and others I didnt even know I had. Lucas later joined the session and I am now certified phone savvy. I will absolutely be back and recommend this location to all. I also bought a pair of earbuds and they may have talked me into a future watch purchase. GREAT HELP GREAT EXPERIENCE! Tommy P

Ni
Review №26

Alex did great answering my questions and concerns about iPhones as well as the promotions. We’ll done Thanks!!!

Mi
Review №27

Thank you so much, Greg M.! Thanks for taking the time for me and making sure I understood everything clearly.

Je
Review №28

Greg was great! Funny, didn’t push a bunch of stuff I don’t need. Would totally work with him again!

Tr
Review №29

Greg was very helpful. He installed a new screen protector for me. M yuh fingers do not work well due to arthritis. Thanks Greg!

RO
Review №30

Lucas was super fast and thorough opening my account and providing shopwith all the products we needed.

Mo
Review №31

Greg did a great job and made everything super easy and fast!

as
Review №32

Greg helped me get into a great new phone! Amazing service!

El
Review №33

Greg was very helpful and very knowledgeable! He was awesome!

Ta
Review №34

Greg was awesome, he spent a lot of time making sure I left with what I needed and more.

Sa
Review №35

Anastasia was exceptionally patient and clear with all her help! Wonderful, warm environment.

Cl
Review №36

Greg was awesome and very helpful getting a new phone. Would highly recommend!!!

s
Review №37

Greg is amazing and patient. He worked diligently for hours to resolve and did so in spades!!!

De
Review №38

I had a lovely experience at the Bozeman Verizon store with the store manager, Anastasia Stiffler. I will be coming back in again should I ever need help with my devices!

Ka
Review №39

Greg, what a wonderful person!!! Great help and kind!!! Wonderful service…

Er
Review №40

Greg did a Great job! He’s knowledgeable, efficient and motivated!:-)

Ro
Review №41

I dealt with both Lucas and Anastasia on separate visits. Both were outstanding.

Ja
Review №42

Had a great experience, they were friendly and fast!! Set everything up for me, got discounts and a great phone and watch. Very pleased!! My salesperson Anastasia was amazing!!!

Vo
Review №43

Great service!! Greg was awesome

Ch
Review №44

Greg was awesome - very helpful to a non- techy like me

Ga
Review №45

Greg did great job!!! Very courteous, professional and knows his job!

An
Review №46

I am so thankful for this particular Verizon store! I received superb service twice in one week. My phone became inoperable and Greg went out of his way to save me money. He not only looked up my insurance information, he also filed the claim for me! When there was a bit of a hiccup, he coached me how to proceed and I was able to get my phone replaced. On my second visit, he was able to transfer all my old phones apps and info even though it couldnt power up! Then he coached me how to finish up at home with easy to understand instructions. Greg never made me feel I was taking up too much of his time. Not once did I feel inept because I didnt know how to do some of the tasks. He made me feel like a valued customer! I appreciate Verizon anyway, but Greg took customer service to the top level. Ive been a Verizon customer for decades and have mostly had very good service. But this has been hands down the best! I highly recommend this store!

Lo
Review №47

Anastasia was very helpful, timely, knowledgeable and a great rep!

Fr
Review №48

Anastasia, Steven is a first class job for me.

De
Review №49

Quick and simple process….how it should be!

Ph
Review №50

Greg M in the Bozeman store went above and beyond helping us start our new acct and I just want you to know Id recommend his service to anyone of my family n friends

An
Review №51

Anastasia was wonderful to me today. Very knowledgeable and very kind. I will definitely be back. Angel Rogers

Ri
Review №52

Anastasia was very fast and professional.

We
Review №53

Greg was very helpful. Found me a great deal. And the phone I wanted .

Ja
Review №54

Great experience. Grey was perfect and so helpful. Highly recommend.

Dy
Review №55

Greg did an amazing job with us today. I would recommend Greg to anyone of my people...Greg was respectful and welcoming and very professional...Thank you Greg!!!

Ja
Review №56

Anastasia is awesome! She was multi tasking so many questions with our switch from another company throughout like a champ!

Aa
Review №57

Anastasia could possibly be the most delightful person to help anyone with there cellular problems, definitely worth waiting for her

Au
Review №58

Anastasia was a phenomenal help and was able to transfer everything from my phone to my new phone even though the screen was broken!

Ja
Review №59

Greg did great! Helped two people at once!

Ro
Review №60

Easy, quick explanation of the phone and payments given by Greg. So appreciated his patience at my asking for clarification.

NI
Review №61

Greg was awesome! Set me up with a new phone and the process was smooth.

Le
Review №62

DO NOT GO HERE. I was lied to and charged for things that I never agreed to.I went here to get a new phone and was told that they were running a promotion for a $50 Tab A along with buying a phone. I asked 2X and was ensured by the representative that the only charge I would receive would be $50. After getting my bill, I found out that not only was I charged $200 for the Tab A, They had also added another line for it, at a monthly charge but also $14/month in insurance! I brought all the paperwork back to them and asked to simply return the Tab A and get a refund. They would not accept the return even though the Tab A was never even used and in its original wrapping even though I was able to show them on the paperwork that I had that I had not initialed the boxes authorizing any of the additional payments.

Ga
Review №63

Anastasia at Verizon was very helpful, congenial and a delight to work with! She anticipated many questions and answered any I had. Best Verizon employee I’ve worked with.

Ma
Review №64

Lucas did a great job. 10/10. Friendly, professional, respectful. Excellent service!

jo
Review №65

Greg Martell has waited on ne several times. I have been in customer service most of my life and I can tell you thst Greg is an outstanding representative for your company. His product knowledge is far beyond expectations and is also very informative with the technology. I have been to many Verizon stores here in Bozeman and would NEVER step in those stores again. I am so grateful that there is finally Verizon store here in town that I am comfortable walking into. Greg has for sure with each encounter has assured my business for all future needs with Verizon.Whatever yoy are paying this young man is not enough.Jody Becker

Ja
Review №66

Had a great experience working with Akash. He quickly was able to get my iPhone upgraded. They also transferred all my information and got me accessories at a great price with a discount. Will be doing all my Verizon business here in the future.

Lo
Review №67

Greg is the man! Excellent service!

Ph
Review №68

Alex was super helpful, always asking my input and providing recommendations.

Al
Review №69

Greg was so extremely helpful! Highly recommend visiting Verizon in the smith shopping center on 19th.

Fi
Review №70

Greg was awesome and very helpful!

Ta
Review №71

Anastasia the store manager did a great job of quickly helping me. I was able to trade in my iPhone 10 and upgrade to the iPhone 12 Pro and actually have a cheaper monthly payment because of an early Black Friday deal on the 12Pro. Thanks for your help!

Ro
Review №72

Greg is awesome. Very knowledgeable and friendly. Thanks for all the help.

Na
Review №73

Lucas answered all my questions and was a great help with my visit! Provided great customer service and efficient!

Pa
Review №74

Greg did a great job, he knew everything I asked.

Da
Review №75

Anastasia and Lucas were very helpful, courteous, well informed .. GreatThe best !

Bi
Review №76

Anastasia was very helpful, & solved my problem in 3 minutes, which another Verizon store tried for an hour to no avail!! She is very sharp, & must be a very valuable asset to your organization.

Ma
Review №77

Anastasia was extremely helpful and kind and patient with me. I intend to recommend her to all my friends.

Ke
Review №78

Greg did excellent job getting me into a new phone and setting it all up for me!

Ru
Review №79

Fried my phone on vacation. Came in to the Verizon store and they were SO helpful!! We’re able to get us flipped over to another phone quickly so we could head back out on our vacation. Friendly, knowledgeable, efficient. THANK YOU!!

Je
Review №80

Best experience I’ve ever had at a Verizon store. Wayyyy better than that sardine packed store by Rosaur’s on 29th Ave. Alex really went above n beyond to help me. Highly recommend going here.

Ba
Review №81

I am visiting from out of town. My phone broke and I went to the Verizon store. Greg was extremely helpful and very efficient. I got my new phone, with data retrieved and went happily on my way.

Ke
Review №82

Had a great experience the guys here. The representative was able to fix my issue with the volume on my google maps not working properly and the best part was that he did not charge anything for it. I will be doing all my future business with Verizon at this store from now on.

Mi
Review №83

Lucas was super helpful. Very polite..excellent experience.

Ke
Review №84

Thank you Greg for your patience and help. See you soon for a new phone.

An
Review №85

Anastasia at Verizon has been incredible every time that I’ve been in the store! Nothing but excellent customer service.

Ry
Review №86

The representatives at this store are legendary, finally there is a place that provides pure hearted customer service.The two young men Alex, and Greg are always ready to help escort you from the dark realms and headaches of other service providers into the convenience and security provided by Verizons cell service.Ive worked with other providers in the past, and no one has the same level of dedication to satisfied customers and superior coverage. They will work until the end, to get you what you deserve.The manager, Anastasia, is always bright and smiling, ready to do what ever needs to be done to get you into a plan, and a device that suits your needs. She listened to what I use my phone for on a daily basis, and reccomended a phone that was affordable and performs perfectly for me. She even answered my questions about accessing and changing certain settings, when I called with questions the next day. The quality service doesnt end after the sale is made, and that is more than I can say about many places (like the verizon at Costco)There is no need to worry about upselling or pressure to buy the latest and the greatest. when youre here its just down to earth friendly people, who are there to help make your cellphone buying experience as smooth and easy as possible.This is the place to go, in Bozeman.

Ke
Review №87

Anastasia, Lucas, and Alex were fabulous i highly recommend them. Couldnt ask for better

Ma
Review №88

Greg as really good to work with .. very patient and efficient.Super service . Thank you !!!Mark

sa
Review №89

Anastasia at Verizon was so helpful setting my phone up for me

Er
Review №90

Very accommodating and friendly.

Ma
Review №91

Very good at helping me pick out the right prouduct and getting all set up.

Pe
Review №92

Greg showed great patience and knew all the answers!

Is
Review №93

Literally the ABSOLUTE BEST service I could ever ask for!! The representative I had, her name was : Anastasia, and she was the nicest human being by a longshot! and did a phenomenal job helping me. Im here in Bozeman and will be working in Big Sky for the winter and needed some form of Wifi because the place Im staying, it doesnt have the best considering Im in the back of the building. She told me about the Jetpack and although it was her first time setting up my particular one, it was also my first time buying one and even hearing about it so we learned together. She set me up with a good plan and I now have good service for the winter. If anyone comes to this verizon store, I highly recommend her!

Ka
Review №94

Greg was very helpful. He found all kinds of ways to cut my bill. Bravo!

Ba
Review №95

Great experience as always. Anastasia was so accommodating and knowledgeable and helpful. The Verizon store on 19th in Bozeman is terrific.

Mi
Review №96

Anastasia was very helpful, very knowledgeable.

Ah
Review №97

Lucas is a helpful and very knowledgable rep.

Et
Review №98

Great help! Thanks everyone.

Si
Review №99

Anastasia went out of her way to be helpful and considerate

Jo
Review №100

Greg did a great job and helped me with everything I needed

Information
14 Photos
100 Comments
4.9 Rating
  • Address:1500 N 19th Ave Suite A, Bozeman, MT 59718, United States
  • Site:https://cellularplus.com/contact/locations/montana/bozeman/2/
  • Phone:+1 406-585-8610
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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