This company has come to my rescue so many times over the last 5 years. I used them for all my appliance and HVAC needs for my home and my rental properties. They just fixed my AC in the middle of a heat wave so quickly. They came within hours, went to the supply store for the parts and completed the repair within hours of me contacting them. I have been recommending this company to all friends and family and everyone is extremely happy. They are amazing! You wont be disappointed.

Very professional Very good and very quick service. Will use them again. Prices are very reasonable and below what others will charge. Very knowledgeable technicIan and very polite dispatch. Ben is very knowledgeable and very professional. When calling ask for Ben.

Customer service was very professional but repairman was grumpy, rude, and I actually had to help him do his job because he didnt have the tools or man power. This was just to get an estimate, however, I never got one and was just ridiculed.Multiple times in the middle of talking, if he heard something he didnt like he would walk out of my store for a bit and come back in a few minutes. While I was asking for an estimate/guestimate, he just stared at me and then said are you going to pay me(service call charge)? I paid him and he promised to call me with an estimate and will start working on my cooler but that was about 2 months ago.$95 for someone to make me work for him. Cool....Edit: Repair mans name is Sedrou. I cant make out his writing.

Great service! I’m very happy! My old heater working again. I highly recommend this company. Thank you so much West Coast Chief Repair!

Very impressed with the work of my technician MARS who literally showed up for an install 6hrs after my initial request. Was extremely professional and his attention to detail was next level. Literally cleaned my window unit in 20-25 min and its almost back to factory standard. The price was reasonable and was completed electronically. Will definitely save MARS as a favorite in my phone & get him to service my unit annually.

The technician was very unfriendly. He said I needed a part wHich he will order after he goes to the office. No one called me til Wednesday. Said can’t get the part oven to old. New oven was over $200:00dollars higher than anybody elves and a wait time of 3 my nths

I called west coast and spoke to a girl named Kayla. She was so helpful, she got me a appointment same day for my stove. The tech was able to fix in less then 30 minutes. And I’m completely happy with the work they did. It was a pleasure speaking with Kayla, so informative. So glad I chose west coast for my repair! Definitely will be referring.

To whomever decides to choose West Coast Chief Repair, you are in amazing hands!!! I have had an installation of air conditioning and they were extremely prepared, organized, and professional, my work was done within 2 days when it usually takes 4 days. They were on time and respectful the whole time. I decided to use them again to fix my washer and dryer and they fixed it within 30 minutes. I recommended them to my aunt who was extremely pleased with the quality of work! The work they do is amazing and I wouldn’t recommend anyone else! If you are reading my review, stop reading and call them you will not regret it! A++++ grading! Nicest people to deal with!

Extremely professional company. Especially, their customer service and repairman.

RECOMMENDING THIS COMPANY!! Had a new heating and cooling unit installed. I called this company and didn’t have to wait long to talk to a representative. A technician showed up the next day and was able to provide a quote in a short amount of time. He was incredibly kind and patient while I asked questions and raised concerns. He finished the job quickly and efficiently with such professionalism. This will be my go to company whenever I need service for my home. Absolutely wonderful!!!

We are an apartment management company and have been using West Coast Chief for 2 years for our repairs and purchase/installation of new appliances. After some bad experiences with several other companies we found West Coast Chief Repair and could not be more pleased. They are responsive, professional, on time with excellent technicians and competitive pricing.I generally work with Elizabeth and she is an absolute delight. As is usually the case in apartment management, everything is a crisis but nothing is a problem to Elizabeth. To giving me fast proposals for new appliances to scheduling repairs, she is super efficient, professional, knowledgeable, has a great attitude and has never let me down.It is a pleasure to work with her and West Coast Chief Repair and I highly recommend them.Terry G

Techs are friendly, knowledgeable and quick workers - they get the job done right with competitive prices!The ladies in the office are so nice always a pleasure speaking with them. These guys are great... I highly recommend you call west coast for appliance repair

My old floor furnace stopped working and i needed immediate service especially since my family flew in out of state for the Holidays. Found West Coast Chief Repair on Google and decided to give them a shot - spoke to Sean who was able to get me in for same day service! Tech was really professional, quickly diagnosed and came back next day to repair as he didn’t have needed parts on hand which was understandable since my heater was very old. Kudos to Sean and his crew! THANK YOU!!

(this happened a while ago but I just havent taken the time to post something) -- Last summer my AC broke on one of the hottest days of the year. I called multiple companies, all of which said it would be weeks before anyone could repair it. Then I called West Coast Chief Repair. They were professional, knowledgeable, and able to send someone out that weekend to get my AC fixed! Both myself and my dog are grateful for the quick and efficient service.

I woke up one morning with my fridge leaking all over my kitchen floor! I called west coast chief repair and spoke with Michelle who had someone out to my house in record time. They worked fast an efficient being sure to take of floors before they left which I was super grateful for :) the guy who handled my billing I think his name was nick was also super easy and friendly to work with. Would highly recommend to family and friends :)

West Coast Chief Repair is excellent. Their customer service team is easy to work with. They sent someone out same-day for my A/C during a heat wave! Their technicians are very knowledgeable. My A/C now works better than ever! I confidently refer them to anyone and everyone.

These guys are great! Installed a new AC unit and Nest. Fast service, great price (I shopped around), 30 minute courtesy phone call before technician arrived. My appointment was never changed or re-scheduled, technician arrived within promised time frame (super important to me). Have used this business a few times already, always happy with the results.

I have called all around town and couldnt find a repair company that specializes in radiant heaters I know its an old and outdated system but didnt realize it would be such a hassle to find a company that works on this type of system. THANK GOD I found this company!! I was able to get an appointment next day and the repair was completed the same week! Highly recommend this company for any intricate work you need on these old type of systems it was a pleasure dealing with Ashley in the office she is very polite and helpful!

I had a stove issue and called west coast repair, they came same day and fixed same day!!! I was very impressed by the quality, timing and customer service. I recommend them and will definitely only call them for repairs. Great experience!!

If you choose West coast you have chosen the best.Kayla helped me out and set me up for my appointment for my washer & dryer she was very knowledgeable & helped me try and trouble shoot my washer so I could get the lid open. The tech art came out and determined is was the lid switch, he didn’t have the part but was able to pick up & came back out the next day & got my washer unlocked and working. They made the experience a breeze so glad I called them- if you need appliance services and end up calling west coast ask for Kayla and you’ll be in good hands!

Worst customer service ever! Cancelled my scheduled appointment twice! When finally at my home, spent 1 min and did not know what to do and left... . Called the company and the response is absolute nonsense...., have contracted privately and they are saying that it needs approval from my insurance company 😜😜😜. Do not recommend!

Highly recommend West Coast Chief Repair for appliance repair. They got my fridge working in a jif. The repair man that came was courteous, knowledgeable and on time. The repair price was a fraction of the other places I got quotes from. The customer service staff was amazing, especially Nick De Luna in accounting who broke down my bill for me and made paying a pleasant experience. Will definitely use again. Keep up the good work guys!!!”

One of the BEST companies I have ever dealt with! I don’t know why I haven’t heard of them before. Although we had a few bumps with the first guy to come fix our heater not showing up, I called and spoke to Maria and she had to explain that they were super busy during this time, which I understand, but also managed to see if she could get someone else out that same day. The customer service here is top-notch, great follow-up, and amazing work. The general manager, Sean, spoke to my wife, as I was away, and made sure everything had been done correctly. They really do care!

This is a very helpful and reasonable price company. The employees are respectful and professional. They performed an excellent job fixing my air conditioning. Would definitely recommend.

These guys were unbelievably amazing. They came out and assessed the repair needed with 10 minutes and came back in 2 days at 6:30 am to make sure I would have my dryer to use before leaving town.I cannot recommend them more! Fantastic!!

These guys are amazing and true professionals!!! I use them again and again for all my properties for HVAC and appliance repair needs. My tenant called me the day after Christmas stating her heater was not working and it was 40 degrees in LA. This company came out within 3 hours, diagnosed the problem and ordered all the parts that were needed for next day. The people that work here are very knowledgeable, starting from the customer service and ending with the actual repairmen. They have been in business for years and have a set process for everything they do. You don’t have to call them reminding about your issue and asking when is something gonna get fixed. I very highly recommend this company!

West coast was able to give me same day service on my heater & was even able to fix it on site! Very respectful and knowledgeable tech & the ladies in the office are wonderful too.I will recommend West coast to my friends and family!

Very professional and courteous service. They guys diagnosed the failed compressor on my unit and replaced it no time. Thank you.

Great customer service! I had my refrigerator go out and my home warranty sent them out. Andrew explained everything and made the whole process easier. My fridge was back up and running within a few days!

My management company hired West Coast to repair my leaking refrigerator. I spoke to the general manager who was able to squeeze me in on the weekend. Tech was really polite and efficient, also was able to repair same day! Thank you Sean!!!

Our air conditioner had a leak, this was the fastest service to get back to us, once Vidin showed up at the house he was very professional wearing mask, gloves and shoes covers.He promptly solved the issue within a matter of minutes, great service, highly recommended and very professional explaining and giving pointers of what to do and where to install another ac unit.

Had an HVAC issue and they were there when they said they would and were super courteous. Fixed the issue for a reasonable price! Will be using them from now on!

My experience with this company and specifically their rep Ashley has been nothing but pleasant and smooth sailing! I was assigned to them via Fidelity National home warranty and I am so happy to have finally have an honest company that knows what they are talking about and does a great job on high end appliances, they did a great job repairing my fridge, cooktop, and double oven. I also found out they service HVAC systems as well and if needed I will definitely request that my home warranty assign me to West Coast again they are the BEST!!!

Great company, great service, and friendly technicians! Affordable and easy to use. I love west coast!

I was in need of a dishwasher repair. I found west coats chief, they provided same day service and were able to repair on the spot as well. Over all my experience with them was pleasant.

Great service! I had an issue with my stove a few days before a huge friendsmas party and was in desperate need to get it fixed. I was able to get same day service and with no hassle at all. The repair man was quickly able to diagnose the problem and get it fixed. My party was saved all thanks to West Coast Chief Repair!

I had a technician come out and look at my SubZero refrigerator and I thought it would take a long time to repair but the next day an estimate was emailed to me with full details of the repair and soon after the parts arrived and the technician returned to complete the repair. I highly recommend. Last time I needed a repair the previous company took weeks to even get back to me.

Really great company! They worked on my property for HVAC and my oven.they gave a great price and repaired in a timely manner. Definitely recommend!

Anastasia was very helpful, very generous and understanding. Very easy to talk to better than other customer service reps. I definitely recommend this place to any and every one !

Love west coast repairs. They are always able to help when I’m in need. They are who to call for any appliance repair needs!

The repair person came when agreed and was easy to work with. I only needed a minor adjustment (truly a loose screw!) and he found it and fixed it in sort order. Of the five companies I checked, these guys were less money and the check out trip payment would be applied to the repair if it came to that. (It didnt.) I might rate them higher but the job turned out to be minor (a good thing), so I dont know about prices and quality for an actual repair.

We were having problems with our fridge and found West Coast Chief Repair on Home Advisor. Their service call was only $45, that was much cheaper than what we’ve paid from other repair companies. It took a while to get the parts that were needed to fix our fridge, but WCCR worked us into the schedule when they received the parts because we were going on vacation the next day. All the people we worked with were friendly and helpful. We will definitely use them again when needed.

It was not a first time when I used West Coast Chief repair to fix appliances in my house. This time I called because my refrigerator was broken. I scheduled an appointment and technician arrived. He came within the four-hour window time frame. Super knowledgeable, was great at explaining and showing exactly what needed to happen. Great service. The refrigerate was fixed in the same day for reasonable price.I would recommend them to family and friends who are in need of appliance services.

WOULD NOT EVER RECOMMEND THIS COMPANY!!! Our goal: have a start up system done on a new heat/ac unit we installed. Called this company who responded fairly quickly. A man with a very heavy Russian accent and difficult to understand showed up to give us an estimate 2 days later. We were quoted high at $640.00 but were desperate to get our system running. The home we live in has never had central heat or air and the new unit is part of our current renovation.We gave him the go ahead to start the job. He spent a short time doing some general inspection and when it came time to pressure test the lines, he informed us that he didnt want to finish the job. He was incredibly rude... he walked off the job, left us hanging, and we were charged $125.00 which was the minimum quote. I feel so ripped off! Maybe he felt he under quoted us. I dont really know. One thing for sure is he was COMPLETELY unprofessional! Now Im left with the task of finding yet another licensed ac tech. to finish the job. Complete bullsh*t!!!

Highly recommended! My refrigerator broke and they offered to come the next day! The tech was very knowledgeable and explained to me what was wrong. 10/10!

I always use this company for appliance repairs and A/C and heating the customer service is excellent and the prices are competitive Ive used them for the past 10 years and will continue to use them because they are honest and reliable!

West Coast Chief Repair is simply the best appliance repair service I have experienced over my 12 years of home ownership. I called Sam for the first time about 4 years ago to fix my dishwasher and last week again to fix my dryer. Each time he was easy to get in touch with and quick to send technician over, and both times I got an efficient, high quality repair for a reasonable cost. Superior trustworthy repair service. If I ever need help again West Coast will be the first place I call.

I called them on Christmas Eve to check out my heater. Luckily they were able to squeeze me in the same day and repair my AC! It was just in time for my Christmas party!

I was very satisfied with the technician named Tiger he is very knowledgeable and was respectful of my home he fixed my A/C the same day for a very reasonable price the girl who helped me on the phone Ashley even followed up with me a few days later to check how my system was working now thats what I call customer service!

Ive been working with West Coast for over 10 years. Theyve come out to service everything from my private home to the various properties I own, both commercial and otherwise. Ive recommended them to friends, family, and other businesses - all satisfied customers. Jessica in the office always takes care of me and everyone I refer. I highly recommend West Coast Chief! They service LA County, SFV, Ventura County, and Orange County. I cant say enough about how great their technicians and services are! These guys are easily the greatest one-stop-shop for HVAC and appliances.

I highly recommend this company as they get the job done ONCE. Kayla is amazing to delegate my work orders and she makes sure to keep me updated throughout the process.

Very disappointed. Charged way too much to replace one dryer belt. Didnt place appliances back after they moved them to service dryer. Left the area a mess. They did come in a timely manner, which I appreciated.

Heater went out, I have kids in the house, they provided next day service, during their busiest time of year! Kayla went the extra mile to get a tech out even though they were booked SOLID! Michael is the head guy over there, ask for him by name if Kaylas not available! Thanks West Coast!

Awesome job! Great service. Definitely using themAgain.

We had West Coast Chief Repair come out and work on our 2 air conditioning units, they were fast and efficient. The office staff was very nice and professional.

I didnt know they do this stuff. Can be useful for architecture and designing projects when I have the time or renovating. I hope refurbished stuff quality works as well as the new original

I have had a HORRIBLE experience with West Coast Chief Repair!!! I was having problems with my freezer- not cooling and making a loud clicking noise. I got an appt on a Sat. The tech showed up Sat, took a look and said he needed to come back on TUES with parts. So, I took a 1/2 day off work. He was supposed to be at my place between 9 and 10. The tech called me at 10 saying he didnt get the supplies and hed have to come back another day. So, I had to take another 1/2 day off work and we scheduled for Thurs. He showed up, took about 30 min fixing my freezer. He told me it would take 24 hours for it to start cooling again. I waited a full 24 hrs and my freezer was still not cooling and the clicking was still there. I made another appointment for SAT between 10 and 2. My appointment was confirmed. I waited until about 1:30, then called to make sure the tech was on his way. They then told me they made a mistake, there was no tech coming and they couldnt get another one out today. Ive had to throw away everything in my freezer and now Im trying new companies. I would not suggest this company.

Highly recommend this company to all my friends and family looking for quality service for their appliance and A/C repair needs!

I highly recommend west coast chief repair. I spoke to Isabel to have my stove repaired, and I had a tech the same day.

We have been customers of West Coast Chief Repair for about five years. We have NEVER had a bad experience. They are reliable, on-time, professional and provide expert repair. Most of the time, it has been something small that needed fixing. We feel they are honest and helpful, and kind.We would refer them to anybody, with the highest possible recommendation.Best regards,Ms. Michael Keenen

I was on Home Advisor and was connected through this company from that app. I needed one of my A/C units repaired. The repair man was booked to come early in the day and even called beforehand to make sure I was home. He showed up on time and did a great job!

Very helpful and nice staff, would recommend to a friend if ever needed! Zoe was great help with everything!

This business helped us twice - once with dishwasher and once with refrigerator. Both times, they were professional and responsive to our concerns (the fridge had to be re-repaired, but it was done promptly and at no expense to us). The owner is really nice, friendly and true to his word. Way to go! Thanks!

Top notch service and price. It’s really hard to find honest and trustworthy companies these days but I can definitely recommend West Coast Chief Repair.

Best place to call for any appliance repair needs! Zoe is so helpful!

Quick and hassle free ac service, fair pricing, knowledgeable technician. Satisfied

Best AC company in town! Mr. Shin and Igor are very fast and helpful. Both helped get us going in less than 2 hours and the cost was very low. Very good service and polite.

Ive been using West Coast for years now. Always good and reliable. Just like this time. The AC failed Sat late morning. Called them and spoke to Natasha. She was friendly and very accommodating. Apologized that she cant get anyone out the same day but scheduled me for Monday Morning. A tech came in right on time, determined that it was a blown fuse. Didnt try to upsell, didnt try to make stories. Changed the fuse, charged a very reasonable amount for the call and I have a working AC.

Best service! Fast and friendly. Mariia was extremely helpful 👍🏻👍🏻👍🏻

West coast chief repair is our preferred repair service for applaince and hvac. I always able to get an appointment fast. the technicians are very knowledgable and always tried to save you money by giving you different options with the repair. I remebered when they came to check my fridge-the tech advised me just to buy a new fridge because repairing it s not cost effective. thank you West Coast Team..

Great prompt, professional service. Zoe helped me and she was the best.

Great experience! Had a problem with my heater. Called on Monday, technician was scheduled for next day. Arrived within the time slot, as promised, got a phone-call from the company 30 min prior to his arrival. Evaluated the problem, told me the cost, I agreed, was fixed on the spot! Easy communication, flawless execution, overall an extremely positive experience. Highly recommend this company!!!

Great service. My (relatively) new fridge went out and I had no idea what was wrong with it. They could have easily taken me for a ride. Instead, the repairman was in and out in 10 minutes. Turned out the circuitboard needed rebooting, so he showed me how to reset it myself should it happen again. It was $80 for the reboot, but they could have easily charged me a fortune and I wouldnt have known the difference.The 2-6pm time slot was a bit brutal, but they actually called 40 minutes prior and the repair man was there by 1:30pm (1/2 hour before the allotted time). Their service fee was $25 cheaper than any other company I called. Ill use them again.

My neighbor referred me to them to get my AC working again, it was a simple fix (fuse/shortage)!! Professional and honest. The best part of it all, my wife is happy now and I can sleep now >.

I called this company to fix my refrigerator couple weeks ago. I got scheduled the same day and the guy came in on time.The technician told me what are the stuff that he can repair and can not repair. Still advised me that it is still cheaper to have the refrigerator fix than buying a new one. My fridge was not repair on the same day because they need to order some parts. Two days after, their office called me and said that the part is available and can schedule it the same day-unfortunately, I am not available that day-and scheduled for later time. The technician came on time and actually called me 30min before coming in and fix my refrigerator. Now my icemaker is working perfect like when i got it new.Having an honest and prompt service from West Coast is a very good service to me specially for someone like me that do not have idea on appliances.I highly recommend this company for their honesty and great service.Thank you guys.

My heater wasnt working. I called West Coast and spoke to Isabel, who was very polite and friendly. The next day a technician came over and fixed it. I am very happy with the service and speed in which my heater was repaired.

Great prices for new appliances, professional installers. Definitely recommend

I had a great experience with West Coast. I have GE refrigerator that was not cooling and all my food was going to spoil, I called West Coast and they had one of their technicians out same day and were able to do the repair on the spot. Great customer service! Would reccomend to anyone.

Extremely reliable and professional. Repaired my dryer at a reasonable price. I was very satisfied with their service!

This company is great! I have used them a few times now and each time was a great experience! Their prices are very reasonable as well! Highly recommended.

I had a fridge delivered and installed. The delivery crew were nice and quick.

I have had an AMAZING experience with West Coast Chief Repair!!! I had some problems with my freezer. Made an appointment for Friday. The tech showed up, took a look and said he needed to come back on with parts since the freezer was old those parts were special order for my freezer. The tech showed up, took about 30 min fixing my freezer, changed the parts and was honest that it will need time to restart. About two hours later the freezer was back to normal. I would suggest this company as the employees were honest and attempted everything they could the fix my freezer at the least of the cost.

Great service. Efficient. Professional.

Great service. I had an issue with my fridge. They came quickly and fixed it. Would recommend to all.

Great service, very professional and friendly!I had issues with my AC and the tech was quick and fixed the problem in no time. So thankful for that.Definitely recommend them!

Great place to go for all your heating and air conditioning needs.

My furnace stop working one day before xmas and these guys came and fixed it within 2 hours making it possible to celebrate with my family.

It was great experience. I highly recommend this service to all people in need. Professional, fast, and friendly. Prices are good too. Thank you, guys!

This is my second time to use this company. They always scheduled me the same day. I called them 2 weeks ago coz my AC stopped working. They come 3 hours after I called and fixed my AC. This quick response and their readiness to help gives them 5 start.

Somewhat more expensive than I expected since the pump just needed to be cleaned out, not replaced. The serviceman was friendly, professional, knew what he was doing and kept in touch, although it took 2 days for the replacement pump to come, which was not needed as it turned out. I was satisfied with the work

Amazing employees and amazing service. Had an issue with refrigerator. The water was cloudy, brand new refrigerator! The techniquen came in the next day and was able to determine the problem and fix it. It was just poorly installed filter. Wish I had been wise enough to request West Coast Chief Repair to install refrigerator! Thank you!

Horrendous service! This company is horrible! Fidelity Home Warrenty dispatched this company as a rush to come fix my 2 AC units. They came out 3 days later and gave me a window of 9-2. The guy finally showed up at 5:15pm! He went out to take a look at it and I went with him (he didnt even bring any tools with him.) He seemed irritated that I was there and that I wanted to know what he thought was wrong with the ac. He didnt bring any tools with him the first time so he went back to get them from his van. I went inside to watch from my security cameras. For a long time he just walked back and forth, looked at my roses and did anything but fix the first unit. He opened up a small panel on top and did something for about 30 seconds. He continued to go back and forth and waste time in my backyard. He never touched the second unit. I went outside and asked what was wrong with it and he said he would write it in the report. I asked if he could tell me and he refused. I asked what the freon level was and he said normal. He would not tell me what the range of normal was or any actual information on my first unit. I never even saw him check the freon from the first unit and I dont know that he did. Then I asked how the second unit was. First he said he checked it and it was normal.I let him know I had been watching the whole time from the cameras and that he never went over to that one. He got really mad and went off about me not trusting him (ummm he actually LIED to me so it was good that I was paying attention)Then said he wasnt going to touch it because it was not on the work order. I called fidelity and confirmed that it was but he refused to talk to them. Finally he said he would check the freon level of that one because he was being nice (not so much!) Actually, it was in the order and it was part of the job he was sent out to do! He wouldnt look at anything else on the second unit and refused to tell me what the freon was on the second unit. I tried to ask him about what was wrong with the first unit and he refused to explain what was wrong and was very rude and hostile. Everything about this was so not okay. Rude, incompetent and a liar!

We rent so I hope my landlord didnt pay too much. Our apartment had a really old, nearly antique stove so when it went bad they were quick to suggest a total replacement. Didnt even open or tinker with the old one.They were originally supposed to deliver the new stove and remove the old stove on a Thursday. My wife took off work to meet with them, the without attempting to move or even take any measurements he decided he wasnt going to be able to remove the old stove or bring in the new stove. Unfortunately he didnt speak much English so the only thing my wife could pick up while he was on the phone with the main office was too big, too big. He ended up leaving. Needless to say we were both really upset that he left without explaining or taking measurements.After he left my wife called and spoke with the office. She got the model number of the new stove, looked up the dimensions, and confirmed to the office that the stove would in fact fit and demanded they come back and reinstall. After much frustration they decided to re-deliver the next morning (we both took off work again, we had no working stove at this point) but told us they would not remove the old stove....Sure enough the new stove fit, I think they just didnt want to bring it up the stairs. And after removing a few screws on the old stove both my wife and I carried the old stove out of the apartment. Should be ashamed at their selves that we had to do it, it would have been even easier if we had their hand truck.

I dont know what kind of workers they have there today they came today to check on my refrigerator, dryer and oven his name is Gerry he didn even check it as soon as he notice that the refrigerator is a Samsung he told me we dont work with this brand, he took a picture from the tag with all the information on the oven and the refrigerator he asked me whats wrong with the dryer I told him it takes a lot of time to dry the clothes I put like 5 pz. and it take like 3 hrs. to dry and it was all but he reported to the warranty company that everything was fine with the dryer he did not even go to check the dryer I asked if he was going to check it he said no somebody else is going to come and check everything he is a liar they just want to take the money out of the warranty. I call them I ask to talk to the manager they told me that he is busy with another call i told them that I can hold for him but they dont want me to be in hold but they didnt call me back I called them again they put me on hold. Very bad customer service.

I was looking for a new refrigerator and I found this company. Not only did I not have to buy a new refrigerator, and spend lots of money, for a small cost my old one was repaired. I got a great advice on maintenance benefits and great friends to call in future to fix all my appliances.

Again,three years later,I have used the West Coast Chief services. And again,everything was done in a timely manner and of high quality. Also,very reasonable prices. I highly recommend the company!

My freezer died unexpectedly. I started calling appliances companies, and they were the first who promised to send a technician within 2 hours. The guy showed up even sooner, and in an hour I got my freezer working. The price was very reasonable.Thanks for saving my food!

Great service, good prices on repairs

Scheduled through Home Warranty company for one of two A/C units. Repairman broke the working one and blew out circuit breaker. Booked to come back between 9am-1pm (generous window to sit waiting). At 12:47 was told he was on his way. Lied. At 2pm they said it would be by 3:30pm and so it went until he showed up at 7pm! Fixed the one that was not broken to start and said he had to come back with parts for the other. Called the next day to say part was not available until Monday...We went to Home Depot that Saturday, got the part and a real repairman to fix it. Ridiculous customer service and unskilled repairman.

Mr. Reed is a very good and honest man. He will not try to take advantage of our luck of knowledge when it comes to this problem, in fact, he treated this appliance as his own. Thank you very Mr. Bert Reed!