This place is great! Aaron, Jordan, Sean, and Marcie are some of the most knowledgeable people I have met in this line of work.Two full time Mechanics are always there to help with whatever work you need done.Organized lot with lots of trucks and coupes, news cars every week.Great people, great service, family business. What more is there to want?
Have sent multiple people here in the past. Bought a Toyota Tacoma for my wifes son, the truck had the catalytic converter stolen off the lot, was told they would take care of it. They installed the wrong one, now check engine light came on and was told they would be in touch, that they had ordered a new one. Never heard another word from them, and I ended up ordering both that were needed due to the hack job that was done to the exhaust by both the thief and the supposed repair. Will never use them again.
I was immediately met by the owner and a salesman/mechanic. I was treated very well. They had all the answers to my questions and were very nice. I drove off in a great used van. The prices are very reasonable and they have a mechanic if you happen to need work done on your car. I would highly recommend them to anyone looking for a vehicle.
Full disclosure, Im a mechanic that works here at Kims Kars in Caldwell. I have worked for many other large name dealerships and mechanical shops and Ive always ran into some kind of moral or ethical issue on the companys end that has pushed me away and made me seek other employment. One thing that I really like and admire about Aaron is that not only does he has an incredible amount of knowledge and skill sets, but he also had a good heart and he goes above and beyond to help his customers. Not written under duress! 😂😂😂😂
Got a Toyota and did not make it to first payment had engine problems not really impressed with the vehicle Im sure the owner is a great guy and will make it right but as stands not happy with them
I bought a Toyota Tacoma from here & they were very professional & quick to get me financed w/ the bank. Would highly recommend. Great business!
Marcy did really great on getting me into a vehicle and did very well explaining everything on the paperwork
Best place in treasure valley to buy a used car! Marcie is hands down the best!!
Best used dealer in treasure valley! Hands down Marcie is the best
Aaron and his staff are more than kind and helpful I was In a very tough situation with my credit. I was turned away by many dealers in attempt to get a vehicle. I spoke and was able to get financed with Levi he was more than pleasant to work with and very professional he knew what he was doing and got it done I would highly recommend anyone especially in that situation go talk to Levi he will point you in the right direction and get things done. ALSO Aaron bent over backwards to help me with my truck I bought from him. Very honest Good people.
Called several times and never received a call back.
Good cars, great people. If you need a affordable car and but dont want a huge payment this is your place. I have known this family for years and I will refer everyone I can to Kim and her boys.
These folks are auction price. If it is going high at auction then they will be as well. And when you quit paying over book and stop buying with issues at no issue price you wont have those issues. I ended up not buying because they wouldnt fix the issue, but would rather send it to auction.
I purchased a 2015 VW Jetta from this establishment. While there I explained I needed a vehicle to get me to work and just be a generally reliable vehicle. While looking at the car it had a set of aftermarket wheels and one of the tires was flat and I expressed my concern to the sales woman and she said it was a bead issue and generally loses air after a week. I figured not a big deal I drive it to les scwab and get it fixed. Well after getting the car home and tires all aired up the tire lost air in about 14 hrs so I had to drive around with a compressor in the trunk of my vehicle and I took the car to les scwab and they found that 3 of the 4 wheels were cracked beyond repair and it was actually incredibly dangerous to drive with the wheels on it, so I found a set of wheels and tires and had to pay 400$ for those and I just bit the bullet and didn’t ask for the help of the dealership after they clearly lied about the wheels. Part 2 of the 2015 Jetta is I drove it to my work and one morning the car starts running very hard wouldn’t go over 25/45 mph and would die unless I had the petal to the floor. I called the people that sold me the car and explained the problem and they took a look they the car and replace a valve and said that was it even though the tech told me the car has 40 codes it was reading at the time. After waiting a week to get the car back I drove it home and then back to work the next morning and low and behold the car breaks down again on the free way on my way to a job and so I limped it to a parking lot for them the tow and was told they would be there that Wednesday and they didn’t show until the following Monday and then it took 2 weeks to get the car done again which j haven’t been able to verify because it’s still at their shop. So all in all I have had a car for 2 months but only been able to drive it for 1.5 weeks and this is all because they promised me a great car they even sold to their friends. The wheels were broken and they sold it anyway and the Check engine light was on and they knew it wasn’t a gas cap issue. They are predatory in their actions abs have even requested I pay for the repairs but I never agreed to them repairing the vehicle just diagnosing because they sold me a car they knew out right was going to be a problem. STAY FAR FAR AWAY!!! They seem like they are out to help you and get you a car you want but that’s not the way it is in the end. Companies like this is why used car lots have such bad names!!
Wonderful awesome staff
If I could give a zero star rating I would....my boyfriend went to them and got a 04 diesel from them.....now we no buying from a used lot they come with problems and my boyfriend is very mechanically inclined....he was told that there was an injector going out and that they couldn’t replace it so my boyfriend got it so we could replace it....after having it for a week the truck completely died we bought 2 new batteries for it had a diesel tech look at it and replaced the ficm and still would not start he also told us the the vin numbers for everything did not match....so we went down and talked with Marcy about said truck she stated that we could try and get into another truck so we looked and of course we didn’t qualify for anything but beat down trucks and would have to even more down to switch into something else....after being there for hours we all came upon the agreement that they would have it towed back to thier lot to have their mechanic look at it to see if he could figure it out since we cannot afford to put more down....my boyfriend tried calling Marcy and left a message to check to see how things were going and he went in today just to b told that we did a voluntary repo!!!! We did no such thing we wanted our truck and now we have been told that we r going to be sued for the truck....we wanted to keep said truck they were rude and disrespectful to my boyfriend this morning....I have never delt with such poor customer service people in my life nor have I ever been treated so poorly when I am trying to keep said product....Marcy is horrible to deal with she didn’t even talk to her boss about what was going on this company is horrible stay away!!!
Friendly and Courteous staff.
Very good people, always willing to help. Very fair prices, really good vehicles!
Great people and excellent service.
Wont go anywhere else they are great
Marcie will go to the ends of the Earth to find the vehicle that you are looking for.
If I could give less than 1 star I would!We drove over 24 hours from out of state from the word of an employee that the vehicle we were purchasing was sound. We arrived at the lot today and no one was expecting us. The file was missing, no keys, tires were less than half after we were told they were like new. All said and done we did not purchase the vehicle. customer service was the worst Ive ever seen. Maybe we treat people better back in the mid-west. Unbelievable. If your reading this and it doesnt get removed. STAY AWAY from this fiasco of a business. Dont say I didnt warn ya! Also, I put this exact post on their Facebook page and it was removed in minutes.
Great people! Great Service!
I bought a 2006 Ford f150. Before paying it off, it was stalling, misfiring, and is now parked. I am a single Mom with a disabled daughter. The money I spent was all I had. The truck is a piece of junk. Now Im out 3500 dollars and a truck that doesnt run.
Marcie is the best...she did an awesome job getting me into my nissan xterra....been a great ride with no issues...thank u marcie
Great people will work with you and love the atmosphere there thanks Kims cars
Marcie is fabulous! She will literally bend over backwards to help you get into the right car
Very quick to come out. Was very friendly and helpful.
I purchased a used car from them a few months ago. The car had a rough idol so they adjusted the idol which didn’t cure the problem. I bought the stupid thing anyway only to find out 3 out of the 4 motor mounts were shot. I took it back to them to get a price on fixing it as they said they’d give me a discount. They told me it couldn’t be the motor mounts because they would have caught that when they supposedly checked the car over. They told me to schedule an appt to have them look at it. I took it to two other mechanics who told me it was the motor mounts. Needless to say, I lost trust in them so I didn’t take it back for repairs. I was quoted around $500 to replace the mounts. I haven’t put a hundred miles on it since I bought it, and the tranny is now slipping. The back brake cylinder is leaking and the brake pads are shot. They sold me an unsafe hunk of junk! I had already spent some money on two new tires on the front as they were bad when I bought it. Don’t ever buy from these crooks!
Helpful on getting a car
Having to go car shopping again! Thought I was buying a great car but bought a lemon. I bought a 99 Izusu Rodeo had it just over a month and the motor blew, had a bad oil leak didnt know about, put a qaurt of oil in on Friday and Monday motor blew seized up. Had it towed home and have gotten run around since.So for the past 8 months Im still making payments and carrying full coverage on a vehicle that just sits there, walking my children around in the worst winter ive ever seen, and cant afford another car until this Lemon is paid off.Thanks Marcy and everyone else at Kims Kars for the LEMON you sold me
Ive dealt with them for over 20yrs. Even before they were Kims Kars.
They said it would be a buy here pay here and when I went back and confronted them about problems they sold the case to ridgeline financial witch is still charging me for the car even tho it is been back on the lot for like 6 months
Bought my 02 tahoe from here, great service will buy my 2nd car from here
Customer service and people suck! Extremely rude not to mention and all their cars are junk and have something wrong.
Awesome customer service! Definitely a returning customer!
Great deals and friendly
Made a deal to buy a tracker contingent on repair of a issue. Was jerked around for three weeks with no communication finally was able to corner someone who finally backed out of the deal. Very un professional and not very ethical.
Horrible customer service. Totally rude.
Ok people
Fair! Excellent service!
Friendly, but sold my car loan.
Nice
Rude