I just purchased a 2015 Ford F-350 super duty from Motorcars of Dallas and it was hands down the best truck buying experience I’ve ever had. Originally just went to “look at the truck” but ended up taking it home in under 30 minutes. Took longer to go to my bank for down payment lol. It was a straightforward deal, excellent truck, price, and service. Marcus and Justin really took care of me. I highly recommend anyone looking for a new truck to try Motorcars of Dallas first.Decided to add to the above that its been 3 years since I bought my F350 dually and I absolutely love the thing. It has been very reliable and the only maintenance has been oil changes every 5k miles and fuel filters every 10k as they suggested I do. Only bad thing is I paid for a pretty good extended warranty that apparently Ill never get to use lol (knock on wood). Ive changed it up a bit also to suit me better, it originally looked like a ranch truck and after a few personal touches its now more my style. If anyone is on the market for a diesel truck you cant go wrong with a 6.7 powerstroke, best engine ford put in these trucks period.
I gave them a 1 star rating only because you cant give a 0 star rating.First I need to say that some of the poor experience I had with this dealership was my own fault for not doing my due diligence. I am a car guy and I did not inspect this vehicle the way I normally would and obviously should have. When you are buying a super clean truck with only 50K miles on it, there cant be too much wrong with it right? Wrong.I started looking for a truck with a strict criteria of what I wanted on it. After looking for 7-8 months, I finally found one at Motorcars. Since I was several hundred miles away, I had several emails, text, and phone conversations with the salesman Casey. I finally agreed to purchase the truck, put down deposit, and made the deal via the phone. The next week I went down to get the truck. Cosmetically the vehicle looked very good. We signed the papers and I left to drive back home. About a block from the dealership I had a tire pressure light come on. got to an exit and stopped and had a low tire so I aired it up. Kind of irritating but not too big a deal right?I drove on but did not like the handling of the truck. It had a lot of front end vibration, but I did notice that the tires were basically worn out when I stopped to air up the one and figured that was the problem. 200 miles later the tire pressure sensor went off again. Stopped and same tire is low again. Now this is just BS. It was low again by the time I got home.I get home and get up the next day and go back thru the correspondence on the truck. I dont think the pics he sent of the tires are the same ones that are on the truck. I take the truck to the tire shop and buy a new set of tires. When they start changing the tires they take me in the back and show me the wheels - 2 of which are cracked and the tire company will not mount the tires. One of them is the one that is leaking air. So I have to buy a set of wheels also.I take the truck to my shop and start inspecting it close. I found that the vehicle has been wrecked in the front even though I was given a clean car fax on it. You could see where the body mount bolts were shifted on the frame and the underneath of the front end had been repainted. The front steering stabilizer was broken into 2 separate pieces (I have never seen that before) and the 2 pieces were taped back together and taped to the tracking bar so that they would not hang down I guess. The lower control arm on the left side is severely bent, the tracking bar and tie rod assembly are slightly bent. The batteries had the stickers peeled off them and some green Wal-Mart tags on them that said 10/17 trying to give the illusion the batteries were new.Cosmetically the truck is everything they said it was. Mechanically it is nothing they claimed. I can get it back to the point that it should be, but I bought and paid full retail for it under the impression that it did not need any work done on it. As of right now I am out a little over $3000 just getting the truck into a safe and dependable condition after paying full retail for it. Bottom line, they let me drive off and get on the highway in a vehicle that was unsafe to drive.I followed up with the sales rep that I used and he finally had the manager return my call. The manager wanted to see pics of what I was saying was wrong with the truck. I had taken multiple pictures on discovery of the issues. 3 weeks later after no response to the pictures I reached out to them. I was told quote “You purchased the truck as is.” Unquote. So there you go.I will say that they have a lot of clean looking vehicles on the lot, but if you are looking at a vehicle long distance with these guys, PLEASE find a local independent shop and pay them to go perform a pre-purchase inspection on it for you. It will be the best 100-150 bucks that you spend on the deal. They tried to tell me that they performed a full 131 point inspection on the truck, but I think Ray Charles would of found some of the things that were wrong with it.
I showed up at 9am when they opened. I was greeted by Marcus as I was getting out of my truck and immediately felt like we were old friends. By 1130 I had completed all my paperwork and was out the door and on my way to work in my new (to me) F350. It was a very smooth and painless process. Highly recommend these guys! Thanks for all the help!
I highly recommend Motor Cars of Dallas for anyone shopping around for a diesel truck. These guys did an incredible job from start to finish! They gave me a good deal on my trade in, got me financing, got me 7 years or 100K mile bumper to bumper additional warranty and I walked out with a truck that I never imagined I would own with only 22,000 miles and the interior practically brand new! All this in under 3 hours!
Just bought my first truck after tons of research and downloading 9 apps on my iPhone. The truck had everything I wanted and more and Bryan and the team at Motorcars of Dallas could not have made it any easier to buy.I was prepared for a lot of salesmanship and BS but they were straightforward and honest. I even called a few days later with a question and Bryan answered them without hesitation.I would definitely recommend them!
I had been searching for a new truck for a few weeks, monitoring CarGurus like a hawk. I spent the day going dealership to dealership checking out their inventory. My last stop of the day was at Motorcars of Dallas. I walked in at 5 pm and met Hayden. Let me back up just a bit. I actually sent an inquiry about the truck I actually purchased from him a day or two before (it had just been listed). Within about 15 minutes I got an email back from Hayden with his cell number inviting me to call or text him anytime.So after I got to the dealership Hayden already had the keys on his desk and was ready to go. We took the truck for a trip around the area and it was exactly what I wanted and needed for work. I wanted to close the deal right away but I needed the wifes OK before signing (that was not a fight I wanted to endure).The next morning I walked into the dealership, and wouldnt you know it, Hayden had the keys and was ready for another test drive. When we got back to the dealership we started the paperwork, which was a quick process on their end (not so much on my credit unions). We also brought our 1 year-old daughter with us. While we were in the showroom one of the employees came in and put cartoons on the TV without us asking. My daughter loved it. Everyone at the dealership helped keep her entertained and one of the salesmen actually had a stuffed animal he gave her. Yall... where have you actually had that great of an experience with customer service at a car dealership??? Ill wait...Oh, and another thing. The truck had only been on their lot for a couple days when I purchased it. Even after I had already signed the paperwork they pulled the truck around to the back and completed a FULL service on it. All fluids changed, everything polished and detailed... it looked brand new.I was blown-away by our experience with Motorcars of Dallas and cant wait to do business with them again. Thank you Hayden and all of your co-workers for making this such a great and memorable experience for my whole family. Yall are the best!
Met with several other dealers and private sellers before deciding to purchase my truck from Motorcars of Dallas. I dealt with Brad. He was straight forward, attentive, and found me the exact truck I have been looking for. With any car/truck purchase there is always a little bit of run-around (the reason for the 4 stars and not 5) but Brads no BS attitude and the truck made up for it. I will buy from here again.
Purchased a 2017 2500 for my sons college graduation present. Greg was my salesperson, he is new to the game but did an outstanding job. was there and test drove the vehicle and signed all of the paperwork in less than an hour, easiest car purchase I have ever made. and they have lots of high end trucks on their lot. thanks
I bought a 2016 F250 from Motorcars of Dallas a couple weeks ago and I am very happy with the experience. I waited to leave feedback until I received the plates and registration sticker in the mail figuring that would give me some time to run the truck and find any issues that may exist. So, in a couple weeks, I have driven about 600 miles and the truck has been flawless. No issues whatsoever. I received the plates and sticker today so that shows that that process was handled in a timely fashion. Marcus was the sales rep that I dealt with and he was wonderful to deal with. The people I talked to at Motorcars of Dallas were all friendly so I can only assume that the experience of buying a vehicle there would be great regardless of who you deal with. Their lot is a little off the beaten path but in my travels that is where the deals are found. I would have no hesitation buying form them again, in fact they are where I will look to first the next time i need a vehicle. Five stars or two thumbs up, however you look at it.Thanks, Barry
Awesome experience with Greg and the team at Motorcars of Dallas! They were straight up, very honest and made my entire buying process a breeze. I am constantly in the market for trucks and will continue to do business with them going forward. Highly recommend all around!
Really straightforward buying process and I could not ask for a better salesperson than Melissa. She was AMAZING. Very patient and answered all my questions thoroughly. Shell definitely get my business again!
I recently purchased a truck from Clayton and couldn’t be more impressed with my experience! The process was better than any car buying experience I’ve ever had! Great customer service and extremely happy with my purchase! I would recommend Motorcars of Dallas to those looking for a reasonable price and quality vehicle diesel truck. Their inventory is top notch!
I have purchased many cars and trucks and this was the easiest and fastest experience that I have ever had. Melissa is the best saleswomen ever!! Very highly recommended if u need a good truck.Honest company
Great experience over at this place. Great warranty offered on my 2015 f250. Nice truck just as pictured. Recommend to anyone! Always ask for Marcus. Nice guy easy going smooth transaction everything you could ask for.
I recently purchased a truck from Clayton and couldn’t be more impressed with my experience! The process was better than any car buying experience I’ve ever had! Great customer service and extremely happy with my purchase! I would recommend Motorcars of Dallas to those looking for a reasonable price and quality vehicle. Their inventory is top notch!
I bought a truck yesterday with them and they were willing to work with me. Brian was my salesman got all the paperwork pretty much done by the time I drove 5hours to get pick it up. They were quick since I still had a trip back home. Will probably post again once I get my plates and driven it for a while.
We had a great experience at motor cars of Dallas. Hayden is very courteous and extremely helpful. We purchased a very clean King Ranch at a great price! Would definitely recommend!
Vehicle was just as described. We secured it with a deposit, as we were coming in from out of town at a later date. Greg and the office staff were great and sent pictures and even measurements of the cargo van we purchased in order to accommodate us. Very pleased! We will definitely keep these guys in mind for our next company vehicle.
I had a great experience shopping at Dallas Motor Cars. Or so I thought…We were looking for a deal on a slightly used F350, and since I live in Indianapolis, Brad had to work with me via text and email to help me find the right match. We found what we thought was a better match from the original truck I was looking at, and after thoroughly evaluating the inspection report and photos, we flew down and made the purchase.All went well until we drove off the lot... literally. On the way to our hotel, not 30 minutes away, a strange squealing noise started coming from the rear end when turning. The truck also had a vibration at highway speeds that we hadnt discovered driving around town. We called Brad and they offered to look at the truck and see what the could find the next day.We took it back, and had a not-so-bad experience. We were there all day while they changed one brake, serviced the rear differential, and did a few other things, but they never found the problem. So Brad talked to the owner and gave me a verbal commitment to throw $500 at the problem when my local mechanic figured it out, since it was time for a weekend and they were about to close.All the way home the truck vibrated. It wasnt the death wobble (more on that later), but it was certainly also not just big truck stiffness. We got home and took it to my own shop.Id write out the laundry list of things my mechanic found wrong, but it would be far too long. A loose tie rod, out of alignment wheels, and an unbalanced drive shaft were just the beginning. Fixing these took care of some of the problem, but not all.Finally, we took the truck to a Ford dealer and they road-force-tested the 6 brand new tires Dallas Motorcars had put on the truck. All 6 came back as junk. Dont know if they sat too long or were stored improperly, but they needed replaced. Since I was already out almost $2,000 in repair by my local mechanic, we went for just the rear 4. Ill get the other 2 a little later.Since that time we also discovered a junk steering dampener (root of the death wobble) along with some other issues that really should have been caught. I know I was buying a 4 year old truck with higher-than-normal mileage... but the things we found were just too obvious to have been missed during the inspection that was done before we bought the truck.Since all of this Ive called Brad, called Brads boss, and texted numerous times. Id love to get all my money for the repairs, but even the $500 he committed would be nice at this point. But now all I get is sent straight to voice-mail or non-replies on my text. My mechanic also called, talked to Brad and his boss, and literally got hung up on by Brads boss and has never been able to speak to a person again.These guys have some great trucks, and our buying experience wasnt bad, but the few thousand I thought Id saved by scouring the internet for a good deal and making a long trip has long-since been lost. Ill come back and update this review if they ever get back with me and make things right, but thats my experience, and I hope it helps you with yours.
Great experience! Great Salesman! Brian Starnes was enthusiastic and fun to work with! He had everything ready for me when I went to pick up the vehicle. Shout out to the finance guy as well. He was very honest and explained things thoroughly!
Had the pleasure of dealing with Greg and Justin. Best buying experience weve ever had.! 100% Hastle free! If you are looking for quality trucks and great people to work with look no further. Highly recommended!
Bought my truck about a year ago and I love it! It was a great deal and everybody was very helpful.
Had a phenomenal experience with Clayton this past week buying my new Denali. They worked hard and bent over backwards to get me a much better deal than I thought was possible. Communication back and forth was very thorough and helpful through this whole buying process. I would highly recommend him for any truck buying needs. Thanks again for all your diligence and hard work!
Horrible, Horrible, Horrible. They take your money and give you a truck that still isnt paid off. They are taking trucks from out of state as trade-ins or buying them at auction, bring them to Texas, and listing them at a low price to get you to come in and buy it quickly. They are pocketing the money they should be using to roll previous loans into the new truck payment and the tax and title paperwork. This allows them to not do the transfer paperwork and stick the new owner with a Bonded Title and then they close down the business. They can do this because they know that states cannot see each others lien holders on vehicles. I really hope the owner is as honest as he says he is and makes this right.
UPDATE: They are out of businessDO NOT GO HERE!!! This place is a total scam. I bought a car in September 2019 and have yet to receive the title. I have called every day multiple times with no answer. REPORT THEM!!! Please if you read this review do not buy from them These people do not deserve money from anyone. They are scammers. I have wasted so much time trying to get this resolved.
I was referred to Motorcars of Dallas by a friend and had the pleasure of dealing with Greg. The whole team there was straight forward and the entire buying process was smooth! I would recommend them and plan on doing business with them again in the future
Yesterday I purchased a 2016 F-250 Platinum Truck from Motorcars of Dallas. The truck was just as clean and nice as it looked online! The price was good and very competitive! Sales consultant Haden Bailey and team, was very helpful and knowledgeable throughout the process! I would recommend to family and Friends. I rate my experience 4.8Thanks Guys!
Excessively average car buying experience. Nothing this dealer offers that isnt typical of the used car sales cliche.Certainly have a look at the vehicles in person (I bought from out of state online) and preferably roll a creeper underneath.In my case, that would have revealed a lot of slow leaks and rust and a real cluster of an electrical wiring system.Very good at what they do, but if youre going to buy a used truck, get a deal from someone you trust and spend $200 on your own detail job instead of a few grand on their margin.
I cant express enough of how the salesman Brian was patient with me from start to finish.I initially came in for one truck, but left with another one. He didnt pressure me, he was straight forward & told me to always get what will make you happy ! He followed up with me during the entire process & this is only one purchase of many that Ill have in the future with Motorcars of Dallas. Thank you Brian!
Great inventory. Great Service. Marcus had awesome attitude and was very responsive through text or phone call with any questions. Motorcars of Dallas will be the first place I look on any used vehicle purchases in the future.
My husband and I recently purchased a Ford F250 at Motorcars of Dallas. We could not have asked for a better buying experience! Clayton our salesperson was amazing & made this the easiest vehicle purchase weve ever had. Go see these guys! Great inventory, great customer service- you wont regret it!
Great and friendly place todo business. They have a great selection of vehicles. Brian had all the paperwork ready when we got there and the whole process took about 30min. Had and unforeseen issue on the ride home and Brian worked with me the entire time to get the issue fixed. Would do business here again. Go down there and get you a truck.
My husband and I had a great experience with Marcus at Motorcars of Dallas. Marcus is refreshingly genuine, patient and kind. He knew his stuff and answered all our questions. We weren’t crazy about working with their finance rep but Marcus stepped up and helped us with all our final paperwork! Definitely recommend this dealership.
I had a great experience selling my car through Motorcars of Dallas. I worked with Justin Sage – he was extremely professional from the moment I met him. We discussed the price I wanted for my vehicle and Justin went to work immediately trying to connect the right buyer for the unique vehicle I was selling. It was important to me that the buyer saw the same value in the car that I did and would enjoy the car as much as I did for the many years I owned it. The car sold within a week and both the buyer and seller (me) were extremely satisfied with the process.If you are looking to sell or buy a vehicle, I would recommend to anyone to look first at Motorcars of Dallas – you will be very pleased with the experience.
Melissa was absolutely amazing! She made everything easy and hassle free. Will definitely be going back and dealing with her on trucks. Thank you!
If you need anything call Brian. He had everything done for me by the time I got to the dealership. All I had to do was test drive and sign paperwork. Will be referring family and friends for sure.Very nice selection of HD Trucks.
I purchased a truck at the Motorcars of Dallas this week. I had the pleasure of getting my deal done with Marcus. Marcus is an experience sales person who took the time to answer all my inquiries for the vehicle I was going to potentially going to buy. He understood the necessities for a safe family truck as hes a family man as well. It was a smooth, very communicative transaction with all the staff at this business. I went to many different locales to find the truck I wanted and this place was straight shooters from the beginning. There was never any run around. Thank you Marcus and all the staff at Motorcars of Dallas. My family will be enjoying our new truck for years to come! -Oscar
Great selection of trucks and great service. Marcus was very helpful with the process and I will be sending some buddies to him to look at hotshot trucks in the future. Overall great experience and I’ll definitely be coming back as I expand my business
These folks are a hidden gem! They are not easy to find but they had a great inventory of very nice trucks. We found them on Car Guru and the truck we purchased was a great deal! We worked with Marcus but everyone there is very helpful.
My husband and I recently purchased a truck from Hayden Bailey. We drove in from out of town to pick it up. Hayden did a great job of working with my husband in advance and making sure it was everything we expected and wanted before we drove 5+ hours up there to close the deal. It was nice to have someone be realistic with us and make sure everything was clear before we made the trip out there to purchase the truck. Thanks, Hayden!
Recently purchased a Ford F-250 and overall had a great experience. Marcus, who was my representative was very attentive and answered most all the questions I had. The ones he didn’t have answers for was information not readily available at the time. The management was very kind to deliver the the truck even though we had a misunderstanding about paperwork. All in all, I’m completely satisfied especially after Marcus had the shop balance one of the wheels that was causing a slight vibration before I drove back to San Antonio. I would highly recommend purchasing from Motorcars of Dallas and if available, have Marcus take care of you.
Was looking at a few diesel trucks and wasn’t sure what I wanted. Marcus was very straight forward and helpful and gave me all the info I needed to make an informed decision. They also have very aggressive prices within the market. Unfortionately I was not able to move forward with purchasing the truck at this time, but definitely will be back. Marcus earned my business when I’m ready to move forward!
If your looking for nice but used diesel truck that may/or may not have a lift kit with aftermarket wheels and tires, check out Motorcars of Dallas. These guys specialize in selling these trucks. Whether your looking for a Dodge, Ford, or GM these guys probably have something that would interest you for a reasonable price. The buying experience was good and Brandon and Justin made the process simple. I would have no problem recommending to a friend or family to check out their truck inventory if they were in the market for this type of truck.
My husband and I had a great experience at this place. Marcus was very friendly and made sure our every need and want was taken care of! They went above and beyond and fixed every little thing we asked them too and more.Justin in finance really worked with us to get a good deal for the truck we wanted and needed.Highly recommend this place if you are in the market for a Diesel truck in DFW. These guys know their stuff and are willing to truly work with you and do what they can to help get you in the perfect truck.
Drove 4hrs to look at a vehicle in person with money in hand. Asked twice if it had been smoked in prior to driving and was assured that it hadnt. When my wife and I showed up vehicle was as pictured but smelled of cigarettes. When we mentioned it salesman said it was the carpet shampoo. But had nothing to say when I pointed out cigarette burn marks around the driver window.
Just got an F350 from Clayton! Best car buying experience ever. Quick. In and out. No bs. Love the truck. Thanks again buddy!! Looking forward to getting a second truck soon.
This is my fourth vehicle that I bought from Marcus at Motor Cars of Dallas. He has gone over and beyond my expectations with getting the trucks that I need for my family and business. Thank you Marcus and Motor Cars of Dallas. I love my new Dualy 4X4 Ram 3500!!!
This company is very easy to work with and attentive to your questions. I had a great experience purchasing the truck Ive always wanted. I will definitely be going back in the future. I strongly recommend Motorcars of Dallas!
My husband and I purchased a truck. The sales person that helped us Marcus was extremely helpful and knowledgeable about the truck and purchase process. We would def recommend Motorcars of Dallas.
I had a great experience here. Casey was wonderful to work with. Everyone here was very friendly and helpful. If I had to purchase another vehicle it would be from these guys!
Super laid back place that made buying a truck easy from the get go. Worked with Melissa from start to finish, 5 star kinda service here.
We recently purchased a pickup from Motorcars of Dallas. The truck was even better than we thought. Melissa was our sales person and she did everything to make this a quick and painless process. We drove in 6 hours to buy. They had our paperwork ready and we paid and were on our way home within a half hour. We cant recommend them highly enough! This is how on line car shopping should be!
This dealership is TOP notch! Matt Marrs went above and beyond to make sure I purchased the SUV that I wanted. He willingly gave me suggestions and his advice, but was in no way pushy. The process was simple, quick, and professional. I would recommend Motorcars of Dallas to anyone who is looking for a used vehicle.
Dealer had me drive 75 miles to buy a truck and then my trade value suddenly went from $17,000 to $12,000. Melissa was great to work with but other than that a complete waste of time. The old bait and switch routine.
Recently purchased a truck and could not have had a better experience. Clayton was the best to work with, even my wife gave him two thumbs up.
My wife and I drove from K.C. Mo. to Dallas to pick our truck up. We couldnt be more pleased with Brad and the guys down there. They made the turn around quick and painless and we love the truck so much were making excuses to go places just to drive our new ride! We will definately use them for any more purchases that may arise in the future for sure! Thanks again to Brad and all for a pleasurable experience!
Bought a 2012 Ram 3500 October 8th 2019 unseen.According to their listing every vehicle goes through 131 point inspection and every issue will be noted. Was told the truck was in great condition and nothing wrong.Truck was delivered October 10th, first thing I notice was the driver side mirror and blinker was damaged, lens for blinker was broken and missing. Mirror rattles aroundWhen the truck was cranked up it sounded like a dirt track car, had a straight pipe that ended right behind the cab with no muffler.So I had a muffler installed, no big deal.Perhaps that was to hide the loud whining in the rear differential, between 50-70 mphAnd it has only gotten worse, now I hear a lope, lope, lope when I am barely moving from the differential.. Not a wheel bearing as it stops when I let off the fuel.So now I am looking at a pretty good size repair bill for the rearend.DMC knew when I bought the truck I needed it for work (commercial truck) requires a title receipt to get commercial plates and it took 7 weeks to get the registration.Radiator was over a gallon low of coolant..Did I mention the broken seat in the truck.Between the time I bought the truck and time they delivered it, they ran a toll booth in Dallas.Guess who got the bill for that?
I recently purchased two vehicles from Clayton. First off, the process of buying a car is never pleasant but these guys make it easy. We drove a few trucks, made a decision and went in and signed. No pressure to purchase anything we were not interested in, just friendly and fast service. That was impressive enough but what happened next really put these guys on the next level in my book. I received a call from Justin a few days after our purchase, he said one of the trucks did not make its way through their pre-sale check. I asked if I could take the truck to a local Ford house to get it serviced and send them the bill, Justin said that was fine but they like to go through the vehicles they sell. A day or so later I noticed a small amount of coolant on the ground, I decided it would be better to take the truck to them to check it out. The day I brought it there, I was given a loaner to drive while they worked on my truck. As it turned out, my truck had a leaking radiator. I was in the car business some years back and I know first hand that dealerships tend to not step up after the sale. These guys stepped up! They are putting a new radiator in the truck with zero cost to me, along with that they are taking care of the oil change and safety inspection. I highly recommend these guys for your next used vehicle purchase, they will go above and beyond and customer service is actually their top priority in my opinion. Thank you Motor Cars of Dallas!! ** Update** When my wife picked up the truck Justin noticed a crack in the windshield. I bought the truck with the crack, but Justin inquired about it and when he realized we purchased it with the crack he told my wife that he will be sending a glass company out to replace it at no charge to me. I seriously never expected that, especially from a used car dealership. Good customer service is not common these days but these guys get it!!
Great selection of trucks. Quick and easy with very little back and forth. Will visit again on next purchase from Marcus.
Nice sales people, but stay away from Mortorcars of Dallas. They have yet to send me the title to my truck I bought. I keep getting excuses. Id stay away from them now. Not to be trusted at all right now.
Brad Bemis helped me with the 2015 F250 King Ranch that I purchased. He was very responsive and cordial throughout my experience. The vehicle I purchased was in exceptional condition and was just was described in the ad. I commend Motorcars of Dallas and encourage anyone looking for a clean used vehicle to consider their selection and their exceptional team.
I was extremely happy with my experience here. I walked in with full intention of negotiating down the price of a GMC Sierra that I was interested in. Bryan, treated me with great respect and sincerity that I was happy to pay the price they were asking. I visited a few dealerships that week and there were many that turned me away just because I was young. Bryan, had no hesitations with my test drive the Sierra I was looking at. I walked in around 9AM and drove out around 2PM with the truck. He hand washed the car himself, and streamlined all the paperwork. I would definitely come back here for service or another vehicle.
Great experience Mellisa was awesome to work with and look forward to purchasing my next vehicle from her and Motorcars or Dallas again.
Marcus from MotorCars Dallas was great to work with. He made the process quick and easy! I highly recommend this dealership and Marcus to anyone!
Got a new truck, exactly what I wanted. Marcus was phenomenal, took care of me, had me in out quickly and painlessly. Actually enjoyed the experience!
Thank you Motorcars of Dallas and Brandon Bemis for the wonderful experience. Brandon worked with me from step to make sure I found the perfect truck. I highly recommend Brandon.
They will not answer their phone . I have called them at LEAST 30 times and no one has answered their main number. I have had the truck going on 2 months and still have not received my plates. Chatting on-line has been next to worthless. Steer clear of this place.
I purchased a 2015 RAM 3500 from Hayden Bailey over the weekend. We did a lot of the deal over the phone because I drove in from out of town. They offer a great extended warrenty that is hard to pass up. Also, Hayden worked with me to make sure the fifth wheel connection (and a new hitch for my camper) was installed before I came to pick it up. Hayden and the team at motorcars of Dallas did a great job to make sure the deal went through and I was happy with my purchase. In fact, when I went to leave, the backup camera messed up and I brought it to their attention. Hayden made sure the service team looked at it and replaced the camera connection (while we went to lunch) so that it was working right again when I left.
This is an amazing place inside - like a man cave - and the prices are really good. I love the Internet..... It helps you find the best mileage and best price before you ever go to the dealership.
I bought a 2015 F350 off of Clayton I really like the truck he got all the details took care of and had my truck deliver to me in Missouri in good time it was everything and more I through it wood be thank you Clayton for everything Joe Potter
Spent over a week working with Clayton on purchasing a truck. Had a buyer order with the final price. Had 20+% down payment. Dealer told me that they were working with a local bank for financing. I submitted multiple financial documents, as per their request. Clayton called and informed me that we had us a deal but I would have to pay an ADDITIONAL $5,000 (yes, Five Thousand Dollars) because they had to run the truck through a different dealership. The only thing they did well was reinforcing the Used Car dealer stereotype. Felt very let down by such unprofessional and predatory treatment. Bough a truck elsewhere, with much better results. Stay away from these guys!
Live in Tucson, AZ and saw the BMW I wanted on the website. Was concerned living 1,000 miles away that the car would not be as advertised. Flew in to Dallas and Terry picked me up. He worked with me from the beginning when I purchased the car sight unseen. He was friendly, professional and the car was ready to go when I got there. Car was exactly as advertised!!Drove the car back to Tucson without a single problem. Would highly recommend Motorcars of Dallas to anyone based on my personal experience.
Bought a 2008 Jaguar XKR from Alden. The experience was excellent. I had one minor problem (not their fault) with the vehicle which they helped me with when I got home. I would purchase again from them and also recommend them. As with any used car you should check it out thoroughly. I had my Jaguar mechanic look it over when I got home and everything is in working order and was told it was a very good car. I was able to get all warranty records from my local dealer as well. This is now my third internet vehicle purchase and all have been good. Motorcars of Dallas has been the best so far.
Marcus was great, very happy with our experience and purchase.
I purchased a vehicle from here recently and was very pleased with the service I received. They were thorough and professional.
Love the truck I bought here, friendly sales staff
I recently bought a ford f 250 from Clayton at motorcars of dallas . Wow!! He made things so simple and easy . Had me approved in 20 mins and had me out the door in an hour . Thanks . Will definitely be back in the future when I need another truck .
These guys are fantastic! My husband went in to look at getting a new truck last week. Brandon was very helpful.
Had a great buying experience with The sales guy Marcus. Love my truck will refer anyone to motor cars of Dallas!
I just bought a 2005 Volvo S40 from Motor Cars of Dallas. My boss told me about them and I decided to look them up.They have a variety of selection and are priced reasonably. I was most satisfied with their service. Randy McConnell was my sales rep - he was a pleasure to work with. Randy and his manager took care of a couple of issues found during pre-purchase inspection.I will go back to them for future purchase and would recommend them highly.
Friendly, helpful service, Brad and team were patient with my decision, no hassles or pressure like other dealerships, truck was as expected from pics and video
Courteous and prompt transaction. Vehicle was as described. I never even saw the car and had it shipped to me. Ask for Brad, if you are apprehensive. Bought Mercedes Benz SL 500. Tell him that Lawrence sent you.
I highly recommended this place! Marcus was very into the deal and help me to have done in hours. I bought a Dodge Ram 2013 for my hudbands as surpraise. He love it. Also as firts time buyer cash 💰 I purchase my insurance in case something happened to the truck. Until right I will recommended Marcus and this car dealer
So I have been looking for a truck now for a lil over a month . Most salesman don’t call you back or don’t want to deal with you unless you are ready to buy right then and there . So I called Clayton at motorcars of Dallas and talked with him for 20 mins about what I needed and honestly what I wanted, an hour later I was approved for my dream truck . Thank you Clayton for all your help and the time you spent helping me find what I needed .
Bought a Ford F350 from Melissa! She was awesome and very helpful!
Quick and easy. Marcus did a great job
I had a great experience at motor cars of Dallas. My daughter needed a small suv and Justin was able to help her out with a Honda CRV that he had taken in on trade. She loves the CRV and I will buy my next vehicle from Justin at motorcars of Dallas. Thanks
Great place to buy a diesel truck. Go see Marcus!
DO NOT BUY A CAR FROM HERE!!! It has been 6 months and I have yet to receive my title for the car. I just advice everyone to stay away from this place to save you time and money. These scammers dont deserve our money!!!!!!
Poor business ethics, lots of money issues with company, 1st the payoff check for my truck bouced twice, now the check for my warranty has bounced. So Ive been charged for it but they have failed to pay, now its been canceled and i have no warranty.
Marcus was super to work with -great transaction-highly recommended
Clayton Young is a good salesman not pushy and honest
Was interested in a truck, marcus was super helpful it just wasn’t the right time to purchase. But will be back when ready!
Great place to buy a vehicle, the guys are very helpful.
These guys are great! Ask for Justin Sage. He is the man!!!
We bought a car from them in February of 2013. We had them fix a large dent above the tire, the car was given to us on empty, they gave us a false Carfax report. We went to trade the car in the other day, just to find out that the car had been wrecked and the entire car had been repainted. We basically paid full price for a wrecked piece of junk. Within a month of getting the car, we had to get a new battery & put it in the shop for a week to get the alternator replaced. They will tell you whatever they think just to get you to buy a car from them.
Nice place for BIG TRUCKS!
Will no go back to them again. Bought a truck. Had AC, Brake, and rough idile issues. The oil was old. Had a broken mirror motor. They did what they could, with the least out their pocket to fix the issue. To this day still a broken mirror motor, they say they fixed. Rough idle still present. Brakes still squeak.
Great inventory of custom trucks.
This company rips off people please stay clear! They will do and say just about anything for a SALE! Go to a real dealership