Great customer service and friendlystaff, decent game selections.

Very friendly and willing to help you choose the right game for you! This has been my gamestop for over 20 years even though I live in Apopka🥴🤣👍🏻I have seen people come and go but through it all Ive seen gaming prevail 💪🏻

Nice store, they must get robbed a lot they always pretending to be working around you when shopping.

Absolutely the worst place I have ever dealt with. Bought a expensive headset with warranty. They sent a return label and said they’d process a refund with in 10 bisness days. A month has gone by and the store manager has escalated this three times. Now she’s saying there’s nothing I can do and will won’t even give my headset back

Great found some cheap refurbished games for my Lil guy

Cody helped me find the perfect game for my grandson for his birthday. Keep up the good work!

Great place for games. Staff is super helpful and prices are fair. Place can get busy but stop on in!!

The staff was friendly and knowledgeable. They also offered some great gift suggestions based on interests of the gamer I was purchasing items for. .

Best gamestop ever Cody and Danielle are the BEST!!! Steve loves yall!!!

Typical GameStop nothing special but that people there were nice and helpful

I went in for 2k21 mamba edition and the customer service associate was very polite and even up sold me on some vc but she didn’t not ask me if I knew how to redeem them so I have yet used it.

Good staff, good selection. Only issue is high used prices. Not a problem with location, its a company issue. Purchased sealed copy of a game at a different retail outlet for $1 more then used copy without box here. Location is otherwise excellent.

Awesome! Girl is very friendly and helpful!

Actually out of item listed online, but gave suggestion for another place close by which had the item, problem solved.

Excellent customer service, very helpful, and overall wonderful experience.

I come to GameStop to shop for items that you cannot find at the big name stores. I can always find used PS3 games for a super cheap price. I also like the fact that you can buy their little warranty for a very low price as well. Since PS3 is exiting, this is pretty much the only place you can go and shop for these games in person. Otherwise your choices are online. I also like the fact that they have quite a few locations around.

Jeffery (J.C) poorly managed the 6 person rule. While my husband and I waited outside. There were 2 other people since opening 12pm inside. We both were finally inside and he proceeded to ask if we needed help. But we said no, just looking (exchanging a game) and he said to limit our looking! Very rude. The other original 2 were still there. I guess he never told them to limit their standing. And another girl that was there the same time as us, he never mentioned it to her either.. I suppose it was because we were the only Hispanics . And another post on here mentions the same experience about discrimination against hispanics. Perhaps it was Jeffery they dealt with. Never going back there and spending my money.

I dont like gamestop very much. But since they monopolized gaming. I have no choice. Better turn digital soon.

Below average experience. Just got a pre-owned copy of MK XL and all of a sudden my PS4 isnt ejecting the disc. It was working perfectly fine before I stuck the disc I just got from this store. Id take my business elsewhere. These guys are con-artists.

I went here a few days ago I was very pleased with the customer service I received. Ill be shopping at this Gamestop again in the future.

Small place but lots of options. Nice and knowledgeable employees. Convenient location and parking

Helpful and very nice.

Staff was very friendly and very quick to offer help, making sure we could find everything we needed or were looking for on a busy Christmas eve.

The staff is very friendly and helpful. Love to visit this store 😍

It started with a trade in towards a refurbished PS4 console. Unfortunately, I continuously had problems with each exchanged console. However, Aniefe was able to help me, make me laugh, and even went above and beyond what I expected him to do to ensure a working refurbished console. It was because of his customer service that I renewed my membership and bought an extended warranty on the console, which seems to finally be working. Thank you GameStop, and thank you Aniefe, for making this all happen and sending home a satisfied client. I’ll be back.

Only had one employee working, i just wanted to trade in my games for store credit, and couldnt he help other customers that came in after me, just always bad service if your not white.

The store was fine, the products high quality as always, but there was one person working there and he didnt seem to know much about his inventory at all, or care about it.

Fast and friendly service. Very knowledgeable staff.

This store is really small with a lot of stands through out the store that limit the walking/shopping space and when there are more than 10 customers in this store it is very uncomfortable. They usually have the games I am looking for at a good price. The staff is knowledgeable and friendly.

The people that work there r so friendly my son been going there since he was five they talk to him like a regular grown man. They r always happy to see us I love that

My son love this place. They have good collection of video games. Good service, people here are very nice.

The employees at this location are the least helpful in the area. Ordered online pick and was given the wrong game. As well as them not willing to check the store for stock when you call ahead altamonte mall location is much better

Respectful workers

The body odor in the store was beyond even a typical GameStop. Im not typically triggered by smells, but I had to leave and go to Target down the road, instead.I think an inability to stay in the store long enough to check out with one item warrants a one-star review.

Always a pleasure going to this location. Great customer service. Never had a problem.

Awesome!!! Had a friendly chat with Chris the manager about games and whatnot... Definitely recommend visiting this store!!!

Love this place... Good people

Love the customer service inside this store. Top notch on speed of service as well. The employees are also very knowledgeable and the store is clean.

Nothing memorable, you can get what you want. Other local games stops customer service a bit better, but its not bad just not great

Great help

Clean, well stocked store with friendly staff

Been going to gamestop for 20 years. Worst customer experience I’ve ever received. Horrible employees and horrible employee culture. Worst GameStop one could go to. save your time and money and go someplace else

They had what I wanted and quickly helped me find it.

I bought my 3DS from this location, and I keep going back here for the used game selection. Some of the used games are only priced $2 less then the new ones, but those are usually for the latest releases. Customer Service is always very nice. They will have the game you want! Staff will always help make recommendations if your just bored and looking for that random purchase. This is my main GS location and I recommend it to friends.

So Im giving this a three star solely based off of two experiences I had at this store. I love the options of games, I love the loot, etc. However, the past two times I went I was greeted by not the most savvy of customer service. The guy clearly seemed to be in a crappy mood but I didnt mind it because anyone can have a bad day. That is until I went again, saw the same guy, and he still after like he didnt want to be there. I dont know whats up with staff there but I guess they dont like working there all that much? And you can tell when you go there. I think Ill try retro game stores next time instead.

I love this store specifically the whole staff is wonderful and knowledgeable

Not at all worth getting used games without the power up elite, and if you are pre-ordering games from here it is a waste of money unless you got a trade in deal. As Amazon prime is worth getting if you buy a lot of new games as you get 20% off when you order.

Everything seemed clean and like they had a wide variety. Was able to get what I needed and with a good price.

The crew here is amazing. Helpful knowledgeable......always greeting you.

The store and staff are great. The parking lot is a hot mess.

Helpful staff, parking sometimes is difficult, however you avoid this by parking on the side.

Always knowledgeable and friendly.

Guy behind the counter was rude I bought a game last week I paid for warranty and here forgot the sticker, I called to let them know and he gave me attitude saying hes 95% pretty sure he handed it to me with my receipt,every gamestop i go to always sticks it inside the case and I always put receipt in the bag after a purchase,why argue with a customers if u simply made a mistake and forgot? Really..

Always friendly staff. Have the games Im looking for, new or used. No hassles.

Very best gamestop ever. Fantastic events, great customer service.10/10 would recommend

Always a very friendly helpful staff and great prices.

The Employees at the Counter were very nice and fairly knowledgeable downside to this location is that they do not have a Kiosk to Play games overall very nice place

Staff always helpful, really go out your way to help

Very helpful staff, take the time to answer questions. Lots of new and previously owned games at good prices

Great store for all of your videogame needs!

This is my go to location as its is not swamped by UCF and Full Sail students.

Very knowledgeable and friendly staff!They have us a great deal on a trade-in today.

Great store. The people here are friendly, and know their stuff

Courteous staff and clean environment

Smaller store, but the staff was very helpful!

I always go to this game stop its the best

Horrible, worst experience i enter the store, no one said hello the employees were having a conversation the stop talking after i enter and look at them, again no acknowledgement that i just entered the store i was there for 10 min looking for a game which i found went to the cashier and the guy just stared at me for couple of seconds, i asked if i had to pay him or her the other employee, he finally charged me and i was on my way to work .gamestop does not price match what a shame they losing business, but they do have good prices on used games that are older

Staff is awesome

Love leaving the physical / matrix world for even more matrix on matrix lmao wtfe

Its GameStop what else can you say. Always know what theyre talking about

Awesome service. The staff was really friendly and comical.

Great service and great staff

Good selection, prices sometimes can be a little high but knowledgeable staff makes up for that

Good place to buy used games

The employees were very nice and extremely efficient.

Cool store. always busy.

Called ahead on Wednesday to check if I need my friend with me because I Pre-Ordered Gears of War 4 Xbox one S 2tb on his account. They told me yes, and reminded me that i would have to pick it up Thursday. Which I knew, and was fine with. Annoying part is not telling me your not going to be open the whole day, and the time you will be closing due to hurricane Matthew. Though its 1 pm and the hurricane wont hit us till 8-9. The Smoothie King had a sign at least saying they close at 3 like every other store. Glad its too scary to work in typical Florida weather.

Great store, very helpful!

Very helpful and friendly staff at the store

I’ve tried calling all day here wanted to ask about a product they had in stock. I’ve called 8 times today and no one has answered nor called me back. Is there no one in the store???

Good pricing on games

Its very small but well enough stocked. Just a little claustrophobic for me. Could use an update.

Friendly attentive staff. Informed me of all options available for purchase.

GamestopWipeout 2 wii

Friendly and helpful.

Very friendly,and helpful..

Good place for collectibles and games

Not enough help behind the counter and in the store

Great collection of games

Nooooooo. Go digital

My fave place

Friendly staff and knowledgable

They got what i nedded thanx

You cant find this place because theres no sign at the street but great place

The world best game store

Friendly service

You really need to check the clearance section

Yeah, my Pro membership was expired and the bad-customer-service lady behind the desk didnt even mention it to me.

Nice place!

GameStop has the best games