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Autobahn Auto Body Inc
1101 Park St, Castle Rock, CO 80109, United States
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Autobahn Auto Body Inc
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Al
Review №1

I had service done by Autobahn earlier this year. I hit a curb and damaged my wheels, axel, tire, front bumper, liners, and more. Yes I know a mean curb. They were awesome, reassuring, patient, and the communication was amazing. I knew everything they were going to do and they kept my updated frequently. Once they repaired my vehicle it like the day I bought it! I haven’t had any issues since, and this was back in January. 10 out 10 would recommend this company! Thank you.

Su
Review №2

This is an AMAZING auto body shop. If I could give it 10 stars, I would. Everyone is so pleasant, helpful and professional. They did a wonderful job on my bumper and kept me up to date on the progress. The price was so reasonable--I had expected more. And my bumper looks like new. I was so impressed with the entire operation. I highly recommend.

An
Review №3

First off, wrecking a new truck is not a pleasant experience and I was not looking forward to the pending repair process however, I can not express enough how well Blake Perry and the whole staff at Autobahn handled my repair. They knew exactly how to deal with the insurance, gave an accurate estimate, met the schedule (less than a week in my case) and did at GREAT job restoring my truck - just like new!Seriously, I do not post reviews very often unless I get what I believe is Excellent Service and I am more than happy to write this one! Highly Recommended! dm

Jo
Review №4

Blake and staff are very friendly and customer oriented. We had our vehicle repaired due to hail damage and Blake ensured the process was a positive and professional experience. He even ensured to check up and maintain and honor any warranty work as they strive for costumer satisfaction. I would recommend them for anyone needing their vehicle repaired as you don’t get any better service than what they offer here. Outstanding quality from a great business.

Th
Review №5

I would recommend this business. They stand by their work, even years after it was performed. I had the clear coat peeling on the hood of my truck, and I talked to them. They had the paint company representative look at it and use a special electronic tool to measure the thickness of the remainder of the clear coat and determined that it needed to be resprayed. They had it done in under 3 days. Great Business Practices. I would definitely return if I needed another vehicle painted.Thank You.

Co
Review №6

Amazing customer service! They fixed my car in no time and communicated with me consistently on what is going on so I never felt like I was in the dark. My car looks amazing and they did a phenomenal job with my parents cars in the past as well. Thank you Autobahn Auto Body team and especially Blake you guys and gals killed it!!!

Ni
Review №7

Fantastic customer service between Ben and Blake! They took care of our needs and maintained excellent communication and customer care. Their attention to detail was very much appreciated. Would absolutely recommend this small business in Castle Rock!!

Le
Review №8

I would give 10 stars if I could! Blake and his team are amazing! If you are looking for a company that is honest, high communication, and does amazing work then you found the right place!I was dealing with an insurance claim which is not fun to say the least, but Blake and his team put myself and my vehicle as their first priority.Thank you! Thank you! Thank you!

Ma
Review №9

Pretty unhappy all-around. When I got the car, it took me thirty seconds to notice a distinct grinding sound on the wheels that they were supposed to inspect after an accident, since three wheels where damaged. Took the car back to them, and they dropped everything to get it fixed (to their credit). Im taking the car to another shop to have it looked over, since they missed a couple of major things.The body work is shockingly mediocre. Three pieces were replaced and painted. Its very easy to tell what was repaired, since its peeling away from the body; it doesnt sit flat.Paint is good - no complaints except that the cabin now overwhelmingly smells of nail polish, which is to be expected.Theyre nice enough, and very communicative - which is a requirement, since youll have to go back repeatedly to fix the things they didnt get right the first time.I recommend taking your business somewhere else.----Edit and update: I just got off the phone with Blake, one of the managers at Autobahn. We had an extensive conversation where we discussed the issues that needed work, including the brake issue mentioned above, the poor molding work, and some damaged plastic pieces that were damaged during the accident and re-installed cracked, and a burnt-out blinker that I noticed on the drive home. Also discussed a communication and pricing issue on tires. Blake mentioned three times that he meant to call after seeing this review, and to check up on the repair, and assumed everything was fine since I didnt come back AGAIN to have them revise the repairs a second time.Blake repeatedly explained that they have procedures in place to prevent issues like these from happening, and his quality control doesnt allow things like this to occur. He then explained how his QC didnt happen on this repair (letting the car go inside and outside waiting for the tape to cure, allowing it to not sit flat), then spent another few minutes explaining that even though this happened on my car, it isnt possible for mistakes like these to happen at all, ever.The call ended with nothing being solved - Blake said that he would fix the mistakes the shop made, but said we should both be adults instead of doing him wrong by posting the original 2-star review. We agreed that since Im not going to drive 120 miles round-trip to have him redo repairs the shop did wrong in the first place, thats the end of it.

Sc
Review №10

These guys are the real deal! Actually listen, and the end results are amazing. If youre looking for a repair, 100% go here!!

Me
Review №11

Best service Ive ever had dealing with a body shop. Attentive, fast, and dealt with the insurance very effectively. I felt important and never had to ask for an update on time frames, theyre always on it. Thanks Blake!!

mi
Review №12

Fantastic service! Quick and efficient. These guys really know what they are doing!

Ma
Review №13

Excellent quality work. Very fair price and car was washed inside and out! Very happy!

Je
Review №14

When your vehicle gets hit, its not a fun experience, especially dealing with insurance companies. Autobahn made the experience a pleasure.First off, fabulous customer service. Blake Perry was my contact and was with me in each and every step of the process. He was in daily contact with updates on the insurance company, rental car, parts coming in and progress made on my vehicle.Things were done on-time and his daily communication was great. I always knew the status and was comfortable with the progress and dates that he gave me.The final result was that my vehicle looked great. As good as new and they also give a lifetime warranty on their work.Great quality work, a very fair price, worked well with the insurance company of the party that hit my car and it was ready when they said it would be. You just cant ask for any more than that.I hope that I would never need to use them again, but if I ever do need body work, Ill go directly to Autobahn. Best of the best.

to
Review №15

My granddaughter took a rock and proceeded to draw on the hood of my car. The scratches it made looked terrible and I was worried that the hood would need to be painted (about $400). The owner looked at it and said to pull the car into the garage and Jose buffed it out and it looked like new!!! Very professional work.

Br
Review №16

Absolutely terrific! By far the most honest and knowledgeable guys Ive ever worked with. They called me regularly to update me on my repairs and the whole process was painless and fast! Alan and Blake are who you want to deal with. Thanks Autobahn!

Sa
Review №17

Had them fix a dent on the door of my vehicle. Everyone was super friendly, the work was great quality and they also cleaned my car out before they sent it home with me.

Ke
Review №18

From the beginning of the insurance process to stopping in to pick up my car, these guys were absolutely amazing. Blake was on top of everything every step of the way; top notch customer service! I live in Colorado Springs and was more than willing to make the drive to use this shop because of their service and reputation. Becky at the front desk was very kind and walked me through all the paperwork and warranty info at the end. would HIGHLY recommend this place to anyone. Keep it up guys!

Bi
Review №19

I was very impressed with the service and the quality of the work. Blake made certain that I understood the entire process, the rental car was ready and waiting for me when I dropped off the car, and he gave me regular updates during the time that work was being performed. When I picked up the car it was in original factory condition. It was evident that very careful and professional work had been done on it. I would recommend their services to any and everyone who requires bodywork on their automobile!

Jo
Review №20

Highly recommended for any of your auto body needs. Ive had my Kia Optima in this shop twice now. By far, the BEST customer service experience Ive ever had. Blake was in constant communication through both of my repairs. I never felt like I didnt know what was going on with my car. Even when they had a delay in parts arriving, Blake was on the phone right away giving me an update. Pair this with the top quality work performed on my car and its easy to see why I will be a forever customer. For real, call Blake if you need auto repair work done on your vehicle!!!

Ma
Review №21

Ive done business with them for years. I can always count on a good price and excellent repairs!

Ba
Review №22

Very user-friendly, easy to deal with. Got me the best price on the part I needed. I did my own research and they were able to beat what I came up with. Fast turnaround time. I would be a return customer.

Ji
Review №23

What a great experience start to finish with Blake and Becky! Got us scheduled in right away, worked directly with insurance company, communication was great and completed ahead of promise! What else can you ask for? Oh, ya, it looks great too and was nice and clean when I picked it up yesterday. Perfect all around. Would definitely use them again (but hope I never have to!).

Pa
Review №24

Friendly and honest. They explained everything they were going to do so that I could understand it.Hopefully, we wont need body work in the near future, but if fate demands it, I know where Im going. Thanks guys!

Be
Review №25

Scott, Alan and Becky did great work on both our Saab and Land Rover. They were large projects and repairs and Scott was very professional and worked hard to make everything perfect and went above and beyond. Becky and Alan great to work with and made process easy. Cars turned out great and recommended repair shop. We had over 7 and 17k worth of hail damage, and the cars look better than new!Thanks!!

Ad
Review №26

I dont usually bother with reviews but I was very happy with this shop and felt that a review was warranted. I drove up here from Colorado Springs because all of the shops down here had a 6+ month wait list after the recent hail storms and Autobahn got me in within 2 weeks.They were professional/knowledgeable/communicative throughout the process, handled every aspect of dealing with the insurance without bothering me, and best of all they got my car back to me on the *exact* day they had estimated nearly a month prior.The extensive hail damage was completely gone, paint job was perfect, and they even cleaned the car inside and out. I have zero issues or complaints and I definitely recommend the shop.

Ni
Review №27

I have now used Autobahn twice for relatively minor fixes to my car. The first was a simple fix for some door dings that someone left for me. Quick fix and no problems. The second, and recent experience was a bit more complicated. I was rear-ended and needed my back bumper painted, and the internals fixed. I dropped the car off giving them two weeks to make the repairs while my wife traveled so I wouldnt need a rental. After not hearing anything before the day I needed to pick up, I decided to call and make sure it was done. Well, it seems that there was a mix-up and the paperwork got shuffled. Long story short, the car hadnt been touched.Avoiding pointless details, the end result was that Autobahn stepped up and stayed late to get my car finished on time the next day. They also took it upon themselves to fix my front bumper with minor damage from bottoming out FOR FREE. Alan and his staff really stepped up and made the situation right and then some.Though there was a mistake made throughout the repair process, they made sure to go above and beyond to make up for it. The repair work was top notch and I will continue to give them my business when I need vehicle repair.

An
Review №28

Autobahn has been categorically the best place for me to have work done on my vehicles. From a patch of black ice getting off the interstate in 2005 when we fishtailed into a light post, to flying debris off a truck in front of us, to getting keyed by kids in a grocery parking lot, Autobahn has always restored our vehicles to excellent condition.Great staff, great service, A+ experience.

Oh
Review №29

Incredible service. Fast, helpful, responsive and to the point. Got me in after only a few days when all other shops have 2month wait lists. Car looks incredible. They warranty their work. Just impeccable. You can not go wrong with Autobahn. Fast turn around also. So impressed.

Da
Review №30

I can’t say enough great things about this body shop. I was hit twice in a month, what luck right? Autobahn made the process so painless. Blake made sure to keep me updated and I never had to call once because I didn’t know what was going I. With my car. I highly recommend Autobahn! Great all around!

Er
Review №31

Exceeded my expectations!Fixed the dent on my vehicle like the true professionals they are. Very quick turnaround, only a few days without my truck, got it back looking brand new. I am very satisfied with my experience at Autobahn Autobody.Should the need arise for any auto body repairs in the future for me, I will definitely go here. I recommend anyone else to do the same. I opted to not go through insurance and they worked with me on a fair price that turned out to be less than my deductible.Blake, thank you for your professionalism and expertise. You earned all of my future auto body repair needs. I will recommend you to all of my family and friends. Cheers!

Ch
Review №32

My experience here was excellent! They were able to fit me into the schedule very quickly, especially compared to the other shops that I called who told me it would be 2-3 weeks until they could get me in. I had to have all of the work done in just one afternoon since I use my vehicle for my job and I could only get an afternoon off. They accommodated me and my schedule and were able to get it done in the allotted time. The final product looks great!

Li
Review №33

Ben and the staff at Autobahn are so friendly and amazing to work with. I cannot say enough, kept in touch with me, was timely, the repairs look amazing!! 10 stars from me!! Thats guys!

Ch
Review №34

The work performed was pretty good. The timeline however, could have been a bit better. The price was high, but I didnt mind for the quality work they did. Ill probably use them again, but Ill hold them to the time estimate next time.

er
Review №35

This place was amazing. Blake was communicative, they were quick and the fix was GREAT. They went above and beyond with every detail. Thank you guys so much.

An
Review №36

Always great working with Alan and his staff. From the moment I dropped off my car and picked it up, Alan kept me updated on the repair process. My car looks great! Thank you, Autobahn!

Ch
Review №37

Estimate on the spot, work completed in a couple of days. Excellent customer service, affordable and auto detailing available. An all around great experience.

Ca
Review №38

I could not have been more pleased with my experience. The repairs were done so well that my vehicle looks brand-new! Their customer service was top notch! The shop kept me apprised of the status along the way. I hope I never get hit again, but if I do, I know for certain Ill be contacting Autobahn first. They did a fantastic job.

Bo
Review №39

I Highly recommend Autobahn Auto Body! Talk to Blake and he’ll take care of you. They go above and beyond! Customer service is A++

Ky
Review №40

I am new to the area of Castle rock and was unfortunately looking for a place to have work done after an accident. I am not one to leave reviews but after my experience with Blake and the team at Autobahn - I had to. The professionalism and quality of work was top notch. I am glad to know I now have a place i can rely on! Highly reccomended!!!

Pe
Review №41

Wow... Blake, and the whole team here were great and very accommodating! I was visiting from FL when I had a need for front end work. (Bumper, wheelrim, tire, undershields, etc-done). Also suspension parts! AND needed to be on the road in a week. Thanks to everyone at Autobaun I made it back home with no problems, right on time, and my car looks great! Thank you again!!

Ri
Review №42

By far the best experience I have ever had while working with a body shop. The staff was courteous, thorough, and professional. They communicated extremely well with me throughout the entire process of their repairs and I personally recommend them to anyone seeking body work or general mechanical support services.

Bu
Review №43

It doesnt get any better than having your vehicle repaired by Autobahn. Courteous, and high quality service, and promises kept. My vehicle was returned clean and detailed when I got it back. As hard as I looked to see the area that was repaired, it was impossible to tell. Autobahn is the best and I highly recommend bringing your vehicle there. They have worked on a number of vehicles for me, including my Mercedes Benz SL55. Never a disappointment.

Ed
Review №44

I recently had some restoration work done on an old Chevy, and the guys at Autobahn did a great job in getting it taken care of. I understand the shop doesnt typically do restoration work, so my appreciation goes out to Barry and body man Steve for taking the car in and doing a great job! The rear quarters looks great, Steve did a fantastic job putting it all together, and not only got everything taken care of that I had requested, but educated me through the process. Ill be back.

Pa
Review №45

Used Autobahn to repair our vehicle after our car was hit as part of an accident. Autobahn did a tremendous job in explaining the process of working through the insurance company and rental car company. I would highly recommend using them.

Ja
Review №46

Estimate was quick and they didn’t waste any time getting the car fixed once dropped off. Quality of workmanship is excellent and they stand behind their work 100%. Would definitely use them again the next time I need body work.

Li
Review №47

A huge thanks to Blake and his team. I scratched by brand new car and he was able to have the scratch repaired quickly and easily without removing the entire bumper. . I am more than satisfied and will make sure I remember Autobahn in the future!

Al
Review №48

I have been taking my cars to Autobahn for years. They do quality work and charge a fair price. They work with my insurance company and help me out when Im paying myself. Highly recommend.

Ni
Review №49

My Family has been using this body shop since the mid 90s and I wouldnt take my car to anyone else. I hate to admit it but they have worked on about 10 different cars of ours. Quality of work is excellent and they are fair on Price. They have fixed everything for us from hail damage to over 22k in collision repair. We have only ever had one issue, they didnt argue with us one bit and they remedied the issue immediately without any hesitation. We will continue to use Autobahn in the future.

De
Review №50

Great customer service. Fast and efficient work done well! Highly recommend

Ca
Review №51

Best shop in Castle Rock. Went in for Hail damage and my car looks amazing. They kept me updated regularly and are very professional.

ta
Review №52

Great repairs and super friendly staff! I would highly recommend this shop to everyone!!

Cr
Review №53

My husband and I called to get scheduled for our vehicle repair. The front office staff Becky tried passing us off when we mentioned we had hail damage saying we would need an estimate first and we could “come back after we got one.” This is not what our insurance provider instructed us to do. She had us talk with a repair estimator at the shop and had cleared up some details. When I was passed back over the phone to Becky to get scheduled, she proceeded to say we couldn’t drop off the car until September (when the estimator said we could bring it by and they’d get us scheduled). I can’t help but feel that this auto body place doesn’t value new clients and doesn’t care to hire phone employees who know what’s going on. We’ll be using a different provider.

Ca
Review №54

I recently took my van in to have the back bumper repaired after a minor accident. It could not have been easier, and the whole process took less than an hour of my time. I dropped it off, the rental company came to pick me up, Autobahn fixed my van beautifully, and it was ready when they said it would be. They dealt with all the insurance items once I had a claim number. And, as a bonus, despite the fact that it was really minor damage to the bumper, they totally cleaned and detailed the whole thing, including the inside - and it is a 7 year old mini-van that we live out of - so that was no small task. And it looks fabulous!

Mi
Review №55

Truly a body shop (and also service) with integrity & top performance....needed a hard to find step bar & Alan & his staff coordinated the process seamlessly in a timely manner....well done on all fronts!

Te
Review №56

Aubobahn was fast and efficient in repairing my car after being rear-ended, with an excellent outcome. I highly recommend them.

K
Review №57

I was very explicit when I took my vehicle in to have hail damage repaired. I told them do NOT fix the roof. I also told them that when they ran out of money that the insurance company gave them to stop working. I also told them that any extra money I had was going for Veterinarian bills (i.e. I couldnt cover the deductible).When the work was finished I received a bill for $1000. When I went over my instructions again I received an answer that a 2 year old would give I didnt understand. Im on a disability retirement and the Federal Government frowns on people printing their own money. Are they crooks or incompetent? If you use this company you get to decide.The good news is that they did do the work. The bad news is that the customer is responsible for making sure that all instructions are written down in detail.Im revising my rating (again) because now the owner is threatening to sue me because his people screwed up.I started off with Poor because of their mistake of which they have still not taken any responsibility. Then I increased it to good since they did do the job and to give them some incentive to resolve this issue. Since their resolution is to sue me Im changing the rating back to the way it was.The sad part of this is if he had just said Im sorry, I made a mistake and offered to give me some of my money back I would have agreed with that. Since they wont even admit they made a mistake a guess well have to see what a judge and jury has to say.

Da
Review №58

My vehicle had major front end damage and the passenger door was almost ripped off the vehicle. The vehicle was not driveable so we had it towed to Autobahn Auto body. They contacted my insurance company and had an adjuster out the next day for the repair authorization. Not only was the service fast but you cannot even tell the vehicle was in an accident! Thanks for the fast service and perfect repair...

DA
Review №59

Fantastic service, friendly staff! Wasnt charged for an inspection and adjustment. Keep it up!!

Be
Review №60

Fantastic service and outstanding work.

Li
Review №61

If there was a negative star, Id choose minus 10+ on this one. Took my car in for a minor repair (door dent), got it back and the nightmare began. I went to pick it up and the obvious dripping paint (like a bad nail job), flat panel of paint sticking off my door (as if you squished paint between two surfaces and stuck it straight out from my car door), the chipped paint on the inside door jam, the mist of overspray on my windshield (and rest of car) and the highly toxic fumes inside my car that left an oily, black film inside my windows truly shocked me. The shop said THEY were not happy with the results and were truly embarrassed as they made an excuse (one of many) about their worker who did not show up last week.I indicated that I would have my insurance agent back for the pick up to review WITH me. From there, the shop chose to leave me out of the loop and scheduled an appointment with my own insurance company to see round 2 of the work without the courtesy of my presence.I got my car back.Again, the nightmare continued. My inside door panel was falling off. The one they removed while painting my door. I took this to another body shop with my insurance company present. The owner of that shop looked at it and documented many more issues than my untrained eye could see. The top coat was not properly applied. The paneling was not properly secured. The rearview mirror was not remounted correctly. The entire car was covered in overspray. The list goes on and on.My insurance company was very concerned by this sloppy, sloppy job. So, it was not just my personal disappointment, but two other professionals shook their heads at this mess.Today, after a several month ordeal from start to finish, I picked up my car from the OTHER body shop. I learned that once they got that panelling off, they found more of an unfinished mess inside.Now, it is fixed. The detail, the care, the service that I sorely missed at AUTOBAHN, exists right across the street. And, they gave me a complimentary car to drive the entire time mine was in the shop.You never know who to trust with your business. In my case, my brand new car got the initial damage (cause for bringing it in) and continued damage from AUTOBAHN. Awful experience. I can only hope that you choose wisely and that this helps. My very own insurance company circled back to AUTOBAHN with recourse.Good luck out there and drive safe!

He
Review №62

Great Service and Knowledgeable People! They will help you with what you need

De
Review №63

I went to Autobaun to repair the hail damage on my car because they are one of State Farms preferred autobody shops in Castle Rock. To be honest, I dont understand the poor reviews here as I had a really good experience with Autobaun. They worked with my schedule to get me in as soon as they could and arranged to have a rental car available for me while my car was in the shop. They finished the job ahead of time and my car looks showroom beautiful again, like nothing ever happened to it. Also, the staff there is really nice - Barry and the nice lady receptionist there treated me like a long-time customer. I would definitely recommend them as a good place to take your car.

Tr
Review №64

This has been by far the worst customer experience Ive had anywhere. First, we take our car, a 2015 Subaru WRX STI with only a few thousand miles on it...essentially brand new, there for accident repair, and they took a month and a half before they called to say it was done. During this time, we got a couple updates saying it would be done it a week or so. Finally, when we took delivery of the car, the color match was so far off that it looked like two different car parts on the car. When we pointed it out, they were saying things like...It looks different because one part is plastic and the other is metal...its normal. So we pointed out the fact that every car has metal and plastic painted and it all looks like the same color. They started to say You dont know what youre talking about....after several rounds of this, another person from the body shop came put and said that they agreed its not right, so they took it back. A week later, they called and said its done. The color match was correct this time. But when we got the car home, we noticed a huge dent in the roof of the car, and several of the yellow warning guages were on and would not turn off, the seat belt didnt work and the tire that they replaced wont hold air, we have to inflated it every 24 hours. So, we take the car back, try to explain and they started denying the dent on the roof was there when we brought them the car and they tried to say we should take the tire to Discount Tire, and they spend about 30 minutes trying to convince us that it wasnt their fault. I had pictures of the accident on my phone and showed them that dent on the roof was in fact a result of the accident. They only agreed to fix it because they called the insurance adjuster for payment, otherwise they said they would charge us. The agreed to fix the roof, the seat belt, the engine lights and the tire issue. They took the car back for a couple days, and I will say they covered us with a rental car for these few days, but when we got the car back, the roof looks great, but the seat belt still isnt fixed, the tire still needs to be inflated every 24 hours and the dash warning lights are still on.They flat out lied to us on many occasions, their integrity is completely missing.DO YOUR SELF A BIG FAVOR...DONT GO HERE!

Su
Review №65

Have used them a few times always satisfied!

Be
Review №66

Took my car here after it was dented in a school parking lot. Very friendly and efficient staff, bill was $20 lower than the estimate.

Ty
Review №67

Wont step foot in there again. Bad customer service. Lucky for me I didnt have them work on my car. Could only imagine how bad their work is if their customer service is as bad as I experienced.

Je
Review №68

Very trustworthy and good at what they do.

We
Review №69

THANK YOU Blake for rushing the job on our daughter’s car to get her back to college after spring break. Stellar job!!!

Ha
Review №70

Bad costumer service guy is a total d***

Je
Review №71

I would NOT suggest using this company.

Ji
Review №72

Not a post

Information
16 Photos
72 Comments
4.4 Rating
  • Address:1101 Park St, Castle Rock, CO 80109, United States
  • Site:http://autobahnautobody.net/
  • Phone:+1 303-688-6109
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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