These guys are purely professional and reasonable. A rare combo these days. Had my van towed in, and after they added nearly 5 gallons of fuel my problem was solved and my bill was zilch. There is hope for humanity and Wilcox automotive is a great place to start. Nice folks genuinely care about people!
Bruce does an amazing job. If you have a domestic car and need anything done, take it here! His prices are more than reasonable, hes honest and will tell you exactly what you need. If something else needs doing, he will let you know instead of just fixing it and billing you later. Much recommended, will bring all my vehicles here!
Very honest and knowledgeable mechanics. They are able to diagnose problems better than nearby dealerships and wont perform unnecessary repairs.
The new owners are amazing! They helped us with a very complicated issue with our F150 that the dealership couldn’t fix. These guys know what they’re doing!
Bruce has always been truthful and reasonably priced in my experience doing business with him the past 20+ years.
Amazing service! Bruce is an amazing mechanic. He is honest and doesnt charge more than he says initially. He always checks in and makes sure you know what is going on with your vehicle. This place has cheap prices and the best service! Melodie is very kind as well!
Great place, super friendly and knows what theyre doing. Highly recommend any castle rock residents go here!
My family and I have been taking our cars to Bruce for the past 10 years! He always takes care of us! I don’t trust anyone else with my car. You can’t beat his prices. I have had a leaky sunroof for the past couple years that has progressively gotten worse. Cadillac and other collision shops wanted to charge upwards of $500 just to investigate. Bruce found the issue within a day and fit me in his busy schedule to take care of it. You can’t beat quick quality service. Thank you Bruce!! - The Petit Family
Best place to get your car fixed! Bruce has been fixing my families cars for almost 20 years.
Extremely incredible, wont be taken advantage of, if something doesnt need fixed, owner will tell you. As a single female, cant tell you how much I love this place, and will never take my vehicle anyplace else, unless they tell me to, because out of their service experience. LOVE THIS PLACE!!!
We love Bruce! Always honest and trustworthy. Very fair and competitive pricing with quick turn around on service. Highly Recommend!!!
Bruce is as honest, fair, knowledgeable, and nice as they come! He has been keeping my cars going since I moved to Castle Rock in 1998. I dont think you will find anyone doing it cheaper either.
Always honest and fair
Great people and love going there when I have issues. Bruce and his people are awesome. Hes an awesome man and always tries to fit u in his schedule and lets u loaner car if u need one for the day etc. I would never go to another mechanic or replace him for anyone else. God bless bum and his awesome people that work for him!!!!!!
Great service. Only repairs what is needed. Often times the repairs are not as bad as you expected. Very honest. They are busy so dont expect to get in the same day.
Wilcox Automotive has been our vehicle repair source for over 10 years now. We have never had an issue with service or suspected that we werent being treated fairly. If youre looking for a shop that you can count on, give Wilcox Automotive a shot. You wont regret it.
I have never had such a horrible experience. One of their mechanics yelled and spit in my face. Never have I been treated so horribly. I went from loyal customer of almost 2 years to being disgusted by them in moments. I recommend looking to literally any other shop before you trust them.
Always fair and honest we me and my friends.
We have been going to Willcox for a lot of years. They have been super honest and very easy to work with. They are very reasonably priced and have very good mechanics...
My wife and I have trusted all of our many vehicles to Willcox Auto for over fifteen years. Very friendly and fair staff. Trustworthy as well... theyre honest in accessing the needs of your vehicle.
Wilcox is the only mechanic i trust to work on my car. my family has used them for years, and even though i now live in denver, i still bring my car down to castle rock whenever it needs work done. they are consistently fair priced, efficient, and friendly. thanks bruce & crew!
Way cheaper than Firestone and Midas and better service! I have been going since I got my drivers license and my parents have been going since before I was born!!
Trustworthy mechanics! They always take care of our car repair needs.
BEWARE - THEY DONT LOCK CARS WHEN PLACING THEM OUTSIDE. MULTIPLE CARS BROKEN INTO THIS WEEKEND 10/31/2016. ONE CAR EVEN HAD THE KEYS LEFT IN THE IGNITION. NO APOLOGIES OFFERED AND STILL CHARGED FULL PRICE.NOT RIGHT - YOUR NEGLAGENCE IS INTOLERABLE. Your behavior reflects that this isnt a first time occurrence. If so, you might invest in surveillance equipment, or warn customers what they are at risk of in leaving vehicles with you. You might want to double check your employees.
Professional, fair prices, always very helpful and expedient service. Very reliable.
Nice ppl. Cheap prices. Ok amount of time my vehicle was in the shop and i was carless!
Great mechanic and is fair!
Super knowledgeable and honest staff, cant recommend highly enough
Very nice mechanics, hinest amd straight to the point.
Honest and great work
Very unprofessional. Costs way too much for a tiny fix. It took one of the employees over 2 hours to fix a taillight plus an horrible attitude towards his customers.
This shop is awful. they destroyed my transmission.I went there for an 30k mile service and my transmission has been slipping ever since, I think it may have been switched with one of the many junk vehicles cluttered about the disaster of a shop.I cant believe the city has not condemned this place.
Most reliable and trustworthy shop in Castle Rock.
Great work, great customer service, and fair pricing. Thanks!
Fixed right first time.
Good. ServiceAnd honesty