user
Bath & Body Works
5050 Factory Shops Blvd, Castle Rock, CO 80108, United States
Appearance
Bath & Body Works
Comments
Je
Review №1

Super helpful girls working there very clean good prices love this place

An
Review №2

Good smells. Good Service.

St
Review №3

TRACY was so incredibly kind, helpful and adorable! My husband and I came in with my little blue Merle Chihuahua Oscar and he’s hard to shop with as he’s still a pup! Tracy helped me pick out birthday gifts for a friends birthday plus extras for me! Thank you for your expert fragrance advice and allowing me to smell so many fragrances! Excellent customer service. We were in snd out in no time! God bless you Tracy, you have a great spirit! 🥰

Ka
Review №4

The employees are helpful, the layout is perfect! The bath/body items are completely separate from the candles and other items.

Mr
Review №5

The ladies here were very friendly and helpful.New items for men that are really nice.Buy 3 get 2 free.Cherry and Merlot handwash and spray are really, really nice and unique.

Ju
Review №6

Just a quick in and out, not too busy at all and definitely was not crowded.

Em
Review №7

They amazing staff is whats keeping people returning to this location.

Ma
Review №8

Great place for free smells. Summer special is a great way to load up on handsoaps.

Gi
Review №9

After reading some of the posts to this place, I was hesitant to shop here but was pleasantly surprised by the experience! While it is different than my regular shop in Colorado Springs, the staff was courteous and knowledgeable about current sales and new products too. They honored the 2 coupons Id received for recent on line purchases with no problems and overall provided a shopping experience Ill return for when I visit the Outlets again.

Ga
Review №10

FABULOUS selection of fall products and GREAT customer service!

Ma
Review №11

Found what I wanted and on sale. Very friendly staff.

K
Review №12

Good help. New lotions and great smells.

Da
Review №13

Could not really look around without sales person every other minute asking if I needed help .

Ha
Review №14

Remember there are a lot of places like you out there and times are hard for some. Your best bet would be to lower the darn prices a bit, your not that special.

Ca
Review №15

I tried using my rewards free product and apparently this is the ONLY bath and body works that won’t take it! I had my redeem in store barcode and she didn’t want to scan it saying they don’t take it because of their system, but they can take numbers for the system?? I asked if they’re the only one and Kate said yeah one of the locations and she thought it was weird and laughed like it was funny. If you have your rewards and want to actually use them, then don’t come here! Don’t waste your time! Never coming back!

Cy
Review №16

The staff was amazing. We found really fun hand sanitizer holders. I like that they arent just selling womens scents, so I can find gifts for the whole family.

Su
Review №17

Good place to visit

La
Review №18

Friendly staff nice and clean

Ka
Review №19

The cashier was rushing the checkout process and didnt even ask for my customer information for my coupons. It was not busy at the time I was there

Ca
Review №20

Good candle sales and friendly service.

me
Review №21

Smells so good! Fast service, good sales!

Je
Review №22

Great place with great deals!

Do
Review №23

Great service and prices. Love when the wallflowers are on sale🤗

Ca
Review №24

Staff was friendly but not pushy

Ba
Review №25

Great selection and prices. Was surprised to find out they dont offer military discount as every place in the outlets does. Besides that, always a must stop.

Re
Review №26

Great sale and great employees

an
Review №27

Great place when deals are going on!!

To
Review №28

I absolutely love this store. Its so easy to drop money here with so many good smelling things. This time I bought some lip glosses and they are amazing. They make your lips tingle. Yum.

Su
Review №29

The employees are so helpful, thank you!!

Sa
Review №30

It should be renamed bath and body perfumes. All their products are heavenly. They have something for everyone. The best way to lift the spirit.

Ta
Review №31

They did a great job of monitoring people in and out due to COVID-19 and they had some very good deals.

Do
Review №32

Great staff, very friendly

Ka
Review №33

Please miss salesperson STOP ASKING ME QUESTIONS! ITS lotion, body sprays and candles, not rocket science. I get approached by no less than 3 salespeople a visit. I know they are doing what corporate tells them but its ridiculous.

th
Review №34

Bath and Body Workd has sure come a long way! I found 3 scents I liked and was able to get the deluxe sizes in the gel, spray, and cream of each so I could have them all without breaking the bank . The plug-ins have the most beautiful decorations on them!! If you use scent plug-ins around your home, they are a must check them out item. Missy, the sales mgr there, was SO helpful and knowledgeable about every product new and old. Money well spent for sure.

Fe
Review №35

Staff needs to work on Customers service and help customers out more!!

Cl
Review №36

Busy, but very clean, nice, organized very nicely and people friendly.

No
Review №37

I can tell the company is trying to make sure that the customers receive good service and someone helps them. They ask if anyone helped you and if you know your name at check out. That is major this start from the top down. The people who work there were very friendly and professional!!!

ca
Review №38

Amazing just amazing, workers are super happy to help people around.

ro
Review №39

Great price on amazing candles. I lovethe smell of this store

Sk
Review №40

Excellent selection of various fragrances. Very helpful staff.

Ke
Review №41

Purchased the Costume materialsfor gift for our relatives of our native place in India and the entire credits goes to our beloved Debaprita and Kusumita our dearSon in law and Daughter.

To
Review №42

Clean store and as all bath and body works smells like heaven when you walk in!

Kr
Review №43

Same deals and discounts as non outlet store. Good stock.

Ch
Review №44

I shop here all the time very happy with everything they offer very awesome staff!

An
Review №45

I love the deals and coupons from the store! Customer service personnel are usually very nice but not always at this location...

T
Review №46

Check out person was very rude when presented with $10 off $30 coupon, said that Coupon expired and would need the original email to prove that the coupons is still valid.We went to another store and was able to use it with no issue ...

Na
Review №47

My mother love this store, and I must give it 5 stars .

Bo
Review №48

Was checking out today and had a coupon for a free item,Jennifer who seemed new asked another employee named Kena was very rude and stated matter of fact that the item I had was not able to use for the coupon. What ever happened to customer service, if they just explained it nicely I would have no problem, I just did not see the fine print which was a little confusing. Way to get a non-returning customer do to the horrible customer service.

Mi
Review №49

Amazing store filled with everything that smells good and cleans luxuriously

an
Review №50

Got a car freshener here. Works AMAZING. Done using the trees! 🌲

Ke
Review №51

Pretty store, didnt buy anything. The candles were a bit too pricey.

Br
Review №52

I went into Bath and body works recently and I was disappointed. The new scents are horrible, I wish they would bring back their old scents.

ro
Review №53

Long line, slow cashiers... Also the free item with coupon now only applies to trial size lotion. Nothing else.

Ch
Review №54

Lots of choices

Br
Review №55

Love the workers. Theyre always super helpful and kind.

De
Review №56

Great place to get all your fragrances at

Ta
Review №57

Very welcoming...had what I was looking for.

Co
Review №58

Its been here since Ive moved here 20 years ago, and every time I go in, theres always someone friendly to greet you and help out

Fr
Review №59

Everyone here was very nice even during the Christmas rush.

Su
Review №60

Best fragrances and soaps! Love coming here!

Ma
Review №61

Very nice store affordable prices!

Ta
Review №62

Love this store for a splurge on me or special gift.

In
Review №63

Lotions, hand sanitizer the best of any kind, very nice

Ta
Review №64

Nice

Ja
Review №65

So glad they are bringing back the fruity scents!

bh
Review №66

Friendly people . Nice selection of bath products!

Jo
Review №67

Large assortment. Helpful staff. Super sales!

Jo
Review №68

Not for me

La
Review №69

This is not an outlet store. Its a regular store in the outlet mall

Ms
Review №70

GM is incredibly rude. She went through my personal belongings and trash talked to employees about us. She should be fired.

Me
Review №71

Friendly staff

Ti
Review №72

Nobody needs that much lotion, hand sanitizer, or lotion.

Na
Review №73

Love this store location.

Na
Review №74

🌚💙

Ad
Review №75

Everything smells great

Ma
Review №76

Always as expected which is good.

Gi
Review №77

Great smells and workers

Ni
Review №78

Friendly and helpful.

Sa
Review №79

They need more staffing and more registers lines took forever

Ma
Review №80

Great prices!

Ca
Review №81

Not enough variety and pricing higher than competitors

We
Review №82

Great product and Great staff

Wa
Review №83

Love love love this place

To
Review №84

Great staff and products.

Sh
Review №85

Staff here is incredibly rude. If you dont like your job, go find another one!

Ra
Review №86

Great lotionss

Pa
Review №87

Family favorite...

Co
Review №88

Great selection

Ni
Review №89

Great selection

Do
Review №90

Didnt have a lot of selections for plug in

Ca
Review №91

Friendly staff!

Ch
Review №92

They had it all!

Ka
Review №93

So many sales!!!

Ma
Review №94

Overpriced. Average products.

Ch
Review №95

Excellent place

wa
Review №96

Excelent

El
Review №97

Excellent service

Ri
Review №98

Unreasonable

Ge
Review №99

Good products!

Sa
Review №100

Like it

Information
13 Photos
100 Comments
4.5 Rating
  • Address:5050 Factory Shops Blvd, Castle Rock, CO 80108, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW01837
  • Phone:+1 720-733-1641
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations