Thank you Mohammad for your amazing help, we changed to a whole new car with a very good price. Zia was a manger who helped us as well. We appreciate you guys. Please go see Mohammad as your sales person he is the best

I typically in the past always disliked the times whereby it was time to bring my car into the dealership for service. East Charlotte Nissan is a different experience. The atmosphere is comfortable. The service is excellent. The wait time is reasonable. Stormin Norman is the man to see. He know his Nissan cars, hes kind, professional and will make every effort to find your perfect car. He is a salesman who deserves to be recognized and commended for a job well done.

Had a great experience at this dealership. I’m moving up north and needed to get a car that could drive in the snow, and get out of my convertible sports car! Kaleb made it happen for me and was very helpful during the process. He got me in a brand new car for a great price. Thanks Kaleb!!

Thank you Mohammad for your amazing help I really appreciate your kindness. And thank you Mr Zia for breaking the offer and explaining to me the finance details. I really do recommend Mohammad as your sales man next time

I went to this dealership with intentions on trading my car, when I arrived the welcoming of the staff exceeded my expectations they were all so friendly we even shared a few laughs. My salesman Mohammed was the perfect match for me he made my experience so easy and time efficient he knew and broke everything down regarding my new vehicle and Im happy to say that I am beyond happy and satisfied with my new purchase! I will be back in the future just off the fact of how this staff treated me from Norman Mohammed down to the finance team it was an overall awesome experience thank you Independence Nissan you made me feel at home and I appreciate that.

Thank you East Charlotte nissan to help me upgrade my maxima and specials thanks to my salesman Mohammad for his professionalism with the process and your knowledge with the cars. He is the best you should go see him. And thanks to Abe for his crazy offer as well

Was treated very professional here! Mohammed did everything in his power to get me where I wanted to be to walk out with a brand new car. They are so welcoming!

I went to this dealership because I received a letter stating they were interested in buying my vehicle. My first thought was this must be a scam. I scheduled an appointment with Kaleb Thomas, and to my surprise I was greeted at the door by a professional and polite young salesman. His customer service skills and knowledge of the business hes in was excellent. He truly put my mind at ease and assured me that he had my best interest at heart. In this world where customer service is a thing of the past, it was a pleasure and a privilege to meet him. I traded and purchased a vehicle and if at any time I or someone I know need a vehicle I would highly recommend them. Good luck and God bless you Kaleb.

I bought my car in for a oil change. The service department told me about a cabin filter for my air condition,I agreed to it When my car was returned to me it was blowing out hot air This was on October 26,2021. When I took it in it was working fine. I called in the next day after servicing my car and reported it on October 27,2021. They gave me a date to bring it in and I agreed. I really hope they fix the problem that was created. I will continue to be a loyal customer once this problem is corrected.

Brian was AWESOME!! He was very patience and realistic & I appreciate everything!! If your in the Charlotte area, stop by and ask for BRIAN! He was awesome today!!!

I took my car here back in august my oil change went fine, However they told me one of the suggestions was that I need rear breaks, I did not have the money at the time and as of today I took my car to another shop and they said my brakes are perfectly fine, I just moved here so to hear that, I don’t think I will come here again it sounds like they just want to get money from people because the guy also told me I needed tires that day and I already overheard a deal they had for tires from another associate telling a customer about it and when the guy told me he didn’t mention that deal I had to ask him, so I will not be coming here again.

Service was great and courteous and my salesman, Muhammad was phenomenal. He was professional, knowledgeable, patient and went above and beyond in helping me get what I needed. He is the GOAT!!! Thanks to everyone involved with my new purchase, Zia, Muhammad and Q. You guys rock!!!

Great experience at the dealership tonight. If you’re looking for a vehicle you should ask for Bacon. Everything is better with Bacon!!!

This is the Nissan I go to normally for service and the experience is usually so pleasant so I was surprised when I was met with terrible customer service on Saturday. I made an appointment and showed up at the dealership and they refused to see me after driving 30 minutes there. The excuse was that they didn’t see cars after a certain time, which is understandable but I didn’t understand why I was able to book a service at a time that was unavailable and why there was no communication on their part beforehand. The people I spoke to were all very unapologetic and took no accountability for the miscommunication.

CLASS ACT!AMAZING CUSTOMER SERVICE!!! From the moment I walked in the door, until I road away in my new car, Brian G. treatment of me was first class!! Brian was patient and engaging the entire time. He asked if I had any questions throughout the whole process. It was important to him the I was comfortable and understood everything( not pushy at all) He went over the warranty and all of my car’s features very thoroughly. I’ve been in sales for over 25 years, and I understand how rare it is to find honesty and transparency in some industries. Brian G. is definitely adding integrity back to not only car sales. but the sales industry as a whole. Thanks Brian! You ROCK!!! And thanks for filling up my gas tank lol😊

Horrible experience. Got an oil change and the car started leaking the next day and the staff is trying to blame it on something else and provided documentation after the fact and didnt report a leak on the day I got the oil change and multiple point inspection. I came there with no leaks but left with one!!

Amazing experience. Thank you East Charlotte Nissan. Ahmad was a great help I would definitely ask for Ahmad he was helpful and went the extra mile to get me in the car of my dreams.

Eldon hooked me up for sure! He and the managers worked until we got the right deal that was affordable. This is my new dealership definitely!!! 💪🏾💪🏾💪🏾

Man, what a great experience with Ahmad over at East Charlotte Nissan. It can be a daunting process looking for a new car. Thankful Ahmad made it painless and provided amazing customer service and focused whole heartedly on our needs. I’d recommend Ahmad over at East Charlotte Nissan in a heartbeat. You won’t be disappointed!

Great experience thank you Ahmad east charlotte was great. Ahmad was helpful and easy going love my new car

Im a very satisfied customer! I went in the dealership not knowing if I was going to be able to get a car but these guys worked hard to make it happen! Not 🚫 only did they work with me having zero money down but my payments are affordable and Brian Gray very nice very helpful young man,, then lets not forget about Kaleb who took over,, finished up my paperwork and sent me on my way!! Zia and Carl in finance are the guys you NEED to see! Come on down yall and get you a nice car with excellent customer service!

The entire experience was professional and friendly . Abdul our sales rep treated us like family an exceptional young man

Brian Gray did a great job with us. We needed a more reliable mode of transportation. And had a steering issues. They took it in a fixed the issue. No problems. Good people. The Service department is very efficient as well

I purchased my 2021 Nissan Sentra from this location with the help of Norman and his team! I didn’t feel pressured, all of my questions were answered thoroughly, and he was very patient with me throughout the entire process. I was recommended through my family to come here for assistance and I am so glad I did. I am absolutely in LOVE with my new car and very satisfied with this business. I highly recommend East Charlotte Nissan. Make sure to ask for Norman and he will be more than happy to assist!

My husband and I would like to thank Darrell Bacon and all the team members who helped us get into not only one Nissan, but two! We had been driving a raggedy jalopy for the longest. After many hardships and trials, we finally had an opportunity to flip the script. Their customer service exceeded our expectations. I do not like pushy sales pitches and we did not feel like I was being sold to but cared for. Everything was explained to us so clearly that we were able to make a reasonable decision. I am glad I do not have question whether or not our car will make it up the highway or not.

Spent the morning with Darrell Bacon looking at cars. He was exceptionally knowledgeable about the vehicles we were interested in. Excellent customer and a great personality. Highly recommend. We ended up with a Nissan Kicks in electric blue. We are so excited to start our Nissan journey.

Went to East Charlotte Nissan last Saturday to return my lease, and ended up purchasing two vehicles. My salesperson was Bacon, and he made sure the process was as painless as possible. He also made sure that we were as close to our budget as possible, which was difficult since we were purchasing two vehicles. All in all, we left there happy. I would recommend Bacon and East Charlotte Nissan.

Service department always amazing so glad to have Ron back!!🙌🏾😁🥳🎊🎉

I worked with the best 2 dealers at the dealership hands down! Kaleb and Yasmine they made sure everything went smooth with my deal, they took care of everything including ordering me dinner as I waited for the deal to go through. I was very impressed with my dynamic duo and cant wait to recommend them to anyone who is in the market for a good car. Thanks guys! I love my new car (Maxie girl)

Amazing time!! Thank you East Charlotte Nissan and thank you Ahmad . I recommend Ahmad he helped me get in my first car and I am so happy I trusted his decision. Thank you Ahmad

I had an amazing experience with Muhammad. I came in with bad credit and a 97 toyota Corolla and I am leaving with a 2016 Nissan Altima with REASONABLE PRICED payments. I am beyond grateful the staff at this location is truly amazing. Thank You For All Your Help.

Best dealership! Made the car shopping process so easy and painless. Ahmad was amazing! He was so patient and answered all of my questions. It was the first vehicle my husband and I purchased and I couldn’t have been happier with the entire experience.

My experience at East Nissan is always the same, perfect. Ron Travers is the best service representative at that site, I recommend him to all of my family and friends. Hes polite, friendly and very professional. He has been servicing my 3 vehicles for the last 10 years plus. When I call to make an appointment, he responds fast and schedules me in for the next day. Cammie (the cashier) is also an important part of East Nissan. She too is always polite and professional.

Bought a truck from here i was helped by abdul great customers services stayed with us to the end

Very organized and diligent team!!! Mohammad Quintin and Jasmin really put me at ease and got me into the car I wanted right away. No hassle or upsell. Just great customer service and kept me well informed.

Thank you east Charlotte Nissan, Ahmad was great and really worked hard to get me in the car I wanted. I recommend Ahmad. Ask for him

Thank you so much to Norman who got us in our new Nissan.

If I could give this dealership zero stars, I would. The professionalism is nonexistent. I bought my car 2 months ago and since then, with the multiple amount of concerns and questions I have had, no one seemed to care. I am out of state and overall, I feel ripped off, and I regret buying from this dealership. Every time I asked to speak to a specific person, the complete opposite was done. The only thing my salesman (Ahmad Hassan) was worried about was his commission, and even asked me to my face when I went back in the next day with questions… what time did I buy my vehicle, only so he could figure out why it wasn’t on his check that day. Until this day, nothing has been taken care of for me, and when I expressed that, I was told “all we do is sell cars, and that’s all we are supposed to do.” So reading the comments from this dealership that they’re willing to make it right, and to give them a call, is all BOGUS to me. Because I’ve given them multiple chances to make things right, and they haven’t. They’ve put such a bad taste in my mouth, I’ll number one… never buy from them again, and two.. I’ll never buy another car out of state again.

Norman was AMAZING! My mom just bought a car from here and he was very knowledgeable, helpful, funny and cared about her interest in what she wanted in a car. If you go here get Norman!

Great Customer Service! Clean and welcoming environment. Nothing but positive things, I’m on my second vehicle with this dealership and don’t plan on getting a car from anywhere else, EVER!

Had a great experience with our salesperson. She’s young and bright. We were treated great. Everything worked out great and we left happy. If you go to East Charlotte Nissan, see Yasmin Freitekh!!!

Thank you so much mohammad for giving me my fifth car from you guys. Great experience with great mangers. Ask for Mohammad if you need anything from there. He is awesome salesman and so helpful

My experience with East Charlotte Nissan has been fantastic! My experience with the service team was great.Today, I had opportunity to go through process of upgrading my 2017 Altima with Brian Gray. Like most people, I find car sales people to be frustrating/annoying. Brian was the exact opposite! He was friendly, direct and honest. His job is to sell a car but at no point did I feel as though I was being pushed to make the sale. If I hadn’t wanted to proceed, I have no doubts the decision would have been professionally respected. I highly encourage anyone looking for a vehicle visit Brian at East Charlotte Nissan.

Received great service. I came in with my old car and drove away from the East Charlotte Nissan with my dream car. The sales man as well as sales manager were very polite and knowledgeable specifically, the sales man who assisted me was very patient and did everything he could to get me my dream car and I am so grateful!

Everyone was very friendly and kept me informed of the status of my vehicle through out the process. The estimated wait time was over an hour but they had everything completed in less than that time. I love this coming here for all of my maintenance needs!

Loved the nice customer service! It was more then a pleasure working with Brian Gray. He was very patient and helpful from the start of me looking for my first car and even when I was able to purchase it. He is very down to earth and genuinely wants the best.

I just left Nissan of East Charlotte and purchased my new ride. If you are looking for a new ride make sure you look for Norman. Best customer service ever. He did not try to impose a car on me. He listen to what I wanted🙂

Awesome customer service. My associate, Darrell, was amazing. From the time I walked in the door until I left, he listened to what I wanted and went above and beyond to make sure I got it. If you’re looking for a new, or used car, please go see him. You won’t be regret it!

Thank you so much Ahmad Hassan for your assistance in a quick, timely matter for my new Nissan Sentra! He was extremely helpful, and efficient. Very painless experience. Thank you I love the car, it is a great fit for me!

Hans was very nice and cooperative with me in financing my first new car. He was sweet and very friendly. I appreciated his help very much. Overall GREAT customer service.

Ron Trevor and his team always make me feel welcome. Ron Trevor go over and beyond his duties.. East Independence is a 5 star service .department, Thank you.

It was a great no fuss no muss experience, I had at East Charlotte Nissan...I had some major work done on my 2010 Nissan Titan, like front driver side wheel bearing, transmission fluid flushed, tune up, wheel alignment and tire rotation...The staff was polite and courteous and all that work that was done on my Titan... was done in a timely fashion. I am very satisfied with East Charlotte Nissan..

Great. Place. They want to take care of you. They go out of their way to make a deal. And follow up with their customers afterward.

Ron Traver in the service dept has always been friendly and helpful each time we’ve taken our Armada in for servicing, both routine and not so routine. Service is always performed within a reasonable (sometimes much faster) timeframe and we’re in and out in no time. Highly recommended!

Brian Gray was so great he was patient kind and very informative. Thank you East Charlotte Nissan for working with me and giving me great customer service the best experience ever thank you again BRIAN GRAY!!! You guys if you are buying a car go see Brian Gray he will take care of you and he is very down to earth .

Everybody loves Bacon! Mr. Bacon was awesome! He worked all night until the deal was done! We love our car! Thank you so much Bacon!👍

Convertible top would not lock. I have an extended warranty and they would have given me a one time good will for 100.00. Very honest. I was convinced that with 70,000 miles on my car, they could put me in a new car. So yea! I got a 2020 Z with 4,000 miles. Been coming here for over 10 years. Never disappointed.

We had the best experience with Eduardo Flores. Eduardo was kind, understanding, respectful and sll around, just the best salesman. The owner/manager even bought a dinner. I highly recommend this dealership. Thank you Eduardo for a wonderful experience!

Mr bacon was very cooperative and helpful. He worked with our budget and helped us out of a an outstanding car loans.

Was great didn’t have to wait longe

Great experience with Zia and team! Ive been using East Charlotte Nissan for nearly a decade and dont plan to switch it up. Highly recommended.

Had a great experience buying a Brand new car at East Charlotte Nissan. Thank you to Mohammad Ghanam for facilitating the process with professionalism and efficiency. He was great to work with! And I didnt feel pushed or rushed at any point. He knew a lot about the car and explained so many features. If Mohammads your salesman, youre definitely in great hands!!I also want to express my gratitude to Mr. Norman who came to the office on his day off just so he can assist me in getting an upgrade to my car for free!

Mr Bacon was my Rep. He was courteous, and knowledgeable. Great help with my questions. I never go anywhere else but East Charlotte for my car maintenance Always the best experience.

Yasmin was very patient and thorough with the whole process. She did an amazing job explaining options to get to the right fit for my family. And Tyrone in finance was Top Notch coming up huge in the end of the day. Will definitely recommend!! Thank you for your service. Geoffrey and Dixie Morris

Thank you East Charlotte Nissan . I came in to Trade my car and Ahmad was super helpful I would strongly recommend Ahmad to help you get into the car of your dreams.

Every time I go there I feel like Im being ripped off. I have had to bring my car there multiple times for the same issue. Ive taken my car there and clearly stated what my issue was and I wanted done and then they do something else. No one should have to take off of work multiple times because a shop didnt fix the issue the first time you brought the car to them. I bought my car from this dealership and regret that decision.

The experience was absolutely flawless! The whole team went above and beyond to make my car dreams a reality. Eldon was incredibly knowledgeable and easy to work with. I’m confident I got a great value for a stellar vehicle. I would certainly recommend East Charlotte Nissan to any of my friends or family.

The experience I had was very welcomed I was greeted by a young woman who immediately got a rep who took my car into service. I waited there for about 30 minutes then they got me on the way. I really love my Nissan Rogue and I love the people who work there ❤.

I had a great experience at East Nissan Charlotte, everyone was so nice, welcoming & well put together!I personally dealt with BRIAN G. who was such a great help, he was very kind and knowledgeable on any and all questions/concerns that I had, was able to get me taken care of & in my new car in a reasonable timely professional manner no matter what it took to make sure I was satisfied before leaving the lot with my new big purchase. Thank you again Brian! I loveee my car & I would highly recommend going to him for his expertise & East Nissan Charlotte in general to anyone looking for a new vehicle! Keep up the good work guys 😊👍🏽

I had a wonderful experience with East Charlotte Nissan. My salesman was Brian Gray and he was absolutely wonderful. Even after my purchase, he made it his business to check in and make sure everything was still going well with the car. Very professional, patience, attentive, responsive and he had a great attitude. Would definitely recommend him to anyone.

Great experience, great help and great deal!! Ask for hans he helped me and my husband so much!!

Yasmin and Mohammad are the Sales Reps. who helped with the purchase of our daughters van from East Charlotte Nissan. We were impressed with their friendliness, professionalism and kindness.Thanks so much Yasmin and Mohammad!Blessings of the Lord on you both!!

Great place. Extremely friendly and helpful staff. They will do whatever they can to help you make a deal.

Hans was a great sales associate, helped us out within a hour! Highly recommend.

Yazmin was an absolute dream to work with! I had been to a total of 5 dealerships with East Charlotte Nissan being the 2nd Nissan I had been to. She was fun, passionate, and brutally honest and that was exactly what I needed to finally make the best decision for me and where I am trying to be. I am thankful that I took the time to come all the way to East Charlotte and met such a phenomenal team that truly cared about me and my experience from start to finish and even long after I left. Best Nissan in NC!!

My sis and I walked in and Eldon and Brian Gray assisted us. Got us down to the payment we wanted to be around. Great experience!! I’m a happy customer.

Terrible service. Went to have my car serviced for over heating and they keep giving me the run around and lying about how the situation unfolded, to where I told them I wanted a refund for the work they claimed was sufficient to what I paid $1000 for. When I asked for the Director, Harpers superior, he told me that his superior was someone Ive already spoke to. Lies and unprofessional practices. Sam, Lee, Carl and Harper are all con artist. Theyve even blocked my number.

Eduardo was very kind to me and my family. He helped me (a college student) get my dream car I’ve been working for! Thank you so much for everything!!! Will definitely come here if i need anything!

Darrell Bacon was the Best salesman I have ever gotten, had a good experience there and will send my friend to Nissan Charlotte

It was a very personable, friendly, smooth process from beginning to end. I was treated with much respect, kindness, and consideration. The sales representatives were all good listeners. It was a positive experience that I will fondly remember. I am very happy with my car.

Thank you Hans for helping me and my parents purchase a new truck. Very helpful with Spanish speaking customers!!!

I came in on Saturday, July 17. 2021 for an alignment. Sales person Brandon called me about 2 hours after I dropped off my Nissan Frontier. Brandon told me my truck was ready.Upon my arrival, Brandon said that I needed suspension repair work done. I asked him if the suggested repairs were written on my bill, his reply was no. I wrote down what he said on a piece of paper. After driving less than a block I realized that the alignment was still not accurate.I drove back to ask why my truck was still pulling to the left? Brandon again mentioned that I needed suspension work done thats why the alignment didnt take. I asked why charge me for a job you knew couldnt be completed? He just stood there with a blank look in his eyes.I would have preferred Brandon telling me about the suggested suspension work on the phone, so that my truck could be fixed in a timely matter.

I came for oil change and tire rotation and my battery had been dying. They did a great job on oil change and rotation but couldn’t find a battery which is understandable but I told them I was out of gas completely and that if I turned my car off to get gas to open the gas tank then it would cut off and not cut back on. They offered no help and the man shrugged his shoulders at me to figure it out myself. The battery was supposed to be delivered the next day but they couldn’t offer to help me get gas to get home or to get a rental or anything. Super unprofessional considering I was coming for help for a car from them.

I purchased a car from East Charlotte Nissan dealership on East Independent last Saturday. And I have to say the service was AWESOME!! My salesman name is Kaleb Thomas. Kaleb is a young man but hes very professional and answered all my questions. He showed great patience with us ( my daughter was with me), and He listened to all I had to say and went out of his way to help me in any way he could. When he had to leave, he made sure he always checked back to see if we were ok. His friendly personality and smile was a big plus. And Im happy to say his personality and show of concern is what made me want to get that car. GREAT job Kaleb!! You may be young, but you got the job done. Thank you for helping me get into my new car!!😁I would also like to send a shout out to the young man in financing (Michael) I think thats his name. He had on an awesome pink shirt and really cool socks. The whole sales team had on cool socks! 😄 anyway he was also professional and very helpful. Thank you. And last I would like to sent a shout out to D. Bacon. He was kind and made us feel welcome. This is a great place to come buy your next car.

My patches have purchased multiple cars from a salesman here named Darrell Bacon. Great salesman! Thanks for everything you have done for them. If you need or want a new car come see him!

Dealership was honest and willing to work with my budget. I was satisfied nonetheless.

I feel very satisfied with my purchase, I would like to thank everyone at East Charlotte Nissan, finance was great and very thorough. And thank you to Eduardo, i reccomend him.

We go in to look at a used car priced well for the year and milage. Sit down and theres an additional $3K fee on the price of the car for cleaning it and looking it over. Yeah okay sure. Have been to several dealerships that dont do this. And when I pressed them to get the price down, they were able to take $2,500 off the car so that $3K is obviously some nonsense for them to make more money, because they wouldnt have taken anything off if they couldnt afford to take that off.

Great experience!!! Ahmad was so helpful strongly recommend asking for him very honest and straight forward was a quick and easy process. Thank you east Charlotte Nissan.

Bought my 2022 here. They gave me a fair trade in on my previous vehicle, Darrell was a good dude.

Amazing experience. Thank you East Charlotte Nissan. And thanks Hans great costumer service

Lee, in the Service Dept, was very, very helpful and nice! 🙂

I had a great experience working with Daniel. He was very professional and courteous and very efficient in assisting me with my car needs. In addition, he was very knowledgeable of the Nissan products and discounts available to me, which worked out very well for me. Id recommend coming to Nissan East Charlotte for all of your car needs!

Yasmin was an awesome salesperson. After trading my 2019 Maxima in for a 2021 Maxima I left my Coach sunglasses in my old car. I live more than an hour away and she sent them to me via UPS. The entire process was great and all the staff treated me well including ones that were not part of my car buying process. Yasmin even called me the next day to make sure everything was good with the car. Great car buying experience.

I bought a car almost a week ago but I have a issue Ive called about my issue more then once. Its the lack of communication and professionalism for me! I guess after you purchase a car you no longer matter! Its sad that I had to write a negative review but I know for sure after this someone will return my call businesses hate negative reviews!! I wouldnt recommend at ALL!!

Amaozng experience with Ahmad such an honest guy gave me the best price and worked with me thanj you East Charlotte nissan

I went in with a noise and jerk movements when turning left. This Nissan service was horrible. No clear answers to my questions and they wanted to take the lets try this and see approach, while the diagnostic is $158. I think for that much money they are supposed to be experts working on their cars, you should know what the diagnosis is. I felt like they were going to try to double their paychecks on me. I followed my gut went to another mechanic and he not only gave me the diagnosis he also guided me with other items as well. I will not return to change my oil. ☹

Had a great experience, particularly with Lee in service. Would recommend.

Had an excellent experience at the dealership, salesperson was very courteous and helpful not to mention patient. I would definitely refer anyone looking to purchase a vehicle to come see Mr. Blythe at Nissan of east charlotte. I left a happy customer with a new vehicle. 5 STARS ALL THE WAY!!!

My experience was outstanding! The environment is great and I highly recommend going to East Charlotte Nissan for your next car purchase as well as asking for Eduardo to be your salesman he is outstanding, and very helpful with the process!!