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Tryon Auto Repair
5701 Orr Rd., Charlotte, NC 28213, United States
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Tryon Auto Repair
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Em
Review №1

I found the shop on Google and I’m glad I went there. They had my car fixed in a timely manner and the prices were decent compared to the shop that I was going to go to originally. I’m happy to have found the shop, the staff is knowledgeable, very friendly and welcoming. I will be returning.

Le
Review №2

Ive had a few repairs there. Each time an accurate estimate was given and the car was truly fixed when I got it back. The repairs were complex repairs on Mercedes and land Rover. These guys are very smart and honest.

Ti
Review №3

Customer service was impeccable! As a young woman it’s not often I go into a mechanic shop and receive awesome customer service but when I tell you this is my new go to auto shop. My car needed a new A/C compressor and they had no issue putting it on in an effective and timely manner. Shane, the mechanic, was very personable and worked with me on pricing and was just an overall good spirit. Thank you so much guys! Now I don’t have to ride around with no air conditioning in this humid North Carolina heat.

Li
Review №4

Fixed transmission problem in one day that other shops did not want to look at. Great price. Much better than expected.

To
Review №5

I must say that the experience that I had was very good!!! Upfront pricing and the care that was shown for me and car was great! I went to the BMW dealership and was told that the repair that was needed turned out to be a lie!!! Tryon Auto Repair will be my go to shop from now on!!! Thank you!!!

So
Review №6

I went to Tryon auto repair because my AC was not working and the car was making weird noises. They were able to fully diagnosed my car that day. I needed a new clutch and AC compressor. The repair was done early and Shane was great at communicating with me any issues/delays in the repair.The AC has never worked better and the clutch has never felt so smooth. I love my car again thanks to these guys! They are honest and they do great work! Highly recommend using them for all auto repairs!

Ro
Review №7

Good Quality Service. The best Ive seen in Charlotte thus far. They explain in detail what is going on with your car. Ive taken multiple cars to them. Prices are always within reason.

S
Review №8

I had a loose clip causing my splash guard to flap, the kind mechanic put my car on the lift, tighten the clip and had me ready to go within 15 mins. I have since referred several family members who are beyond satisfied with TAR services. I will continue to use this company for any needed vehicle repairs or maintenance. Hard working, honest company you can trust.

El
Review №9

A fuse blew in my car and they replaced the fuse, but they couldn’t figure out why it blew. It took them about 3 or 4 days to finish and let us pick it up. A couple days after I picked it up, I drove it about 90 miles and a bunch of problems came up. First all the emergency lights on the dash came on. Then the parking break light came on and the car shifted into neutral multiple times within minutes. Overall, It seems like the problem wasn’t solved, communication was sup par and it took a long time to get my car back.

Ma
Review №10

Tryon Auto Repair is awesome! They were very knowledgeable, and they did their best work. They worked hard to figure out what was wrong with my car and fixed it for me at a reasonable price. I highly recommend Tryon Auto Repair!

Vo
Review №11

I went in for a diagnostic to see what was wrong. They were very kind and informative. They let me know exactly how much each issue would cost. Any questions I had, they were happy to answer. When it came time to do the work, I dropped my car off and they finished the work in a very timely manner. The amount I was quoted was actually more than I wound up paying. A lot of places would not have mentioned that, but here, theyre honest and hardworking. Theyll be getting my business from now on.

Er
Review №12

This is the best auto repair facility Charlotte! The staff is friendly, knowledgeable, and honest. They stand behind their work and their prices are the best around! They work on several different makes with precision. My vehicles will only be serviced by Tryon Auto Repair.

Co
Review №13

The employees were very nice, fast, professional, fairly priced and available on Memorial Day.

Ta
Review №14

We had an issue with our key fob and were unable to start the car due to a safety lock. The team at Tryon auto got the work done quickly and we’re very easy to work with. Professional, timely and helpful. We’ll definitely use them again!

Ma
Review №15

I like this shop very much. They are nice, responsive, reasonable and efficient.

Ar
Review №16

Update: Still 5 stars, these guys are the best: from the front desk (Kevin and Shane) to the mechanics. Tryon Auto Repair overall is pretty awesome. They tell you what needs to be done, the price and stay true to it. Break everything down and explain everything in detailed report. Highly recommend them. They look out for their customers.

Da
Review №17

Always great service!

Ha
Review №18

Tryon Auto Repair has great customer service and very knowledgeable staff. They have a student discount as well.

Pr
Review №19

Excellent service! Really impressed on how quick and easy they made this process. They referred a great tow service and had the car fixed so quickly.

La
Review №20

I dealt with Shane. Great customer service communication was great. Id recommend to friends and family.

An
Review №21

Great experience and friendly staff thank you

Fr
Review №22

Best place in town to get your car fixed! I was in a jiffy and they still helped take my car in an hour when they were about to close and got the job done for me. Awesome service, fair pricing and a great family business, highly recommend and will be returning for future car needs!

To
Review №23

Being new in Charlotte and having had previous a/c problems on my car, I was looking for a mechanic that was honest, trustworthy and stood behind his work. This shop is it, the compressor was priced competitively and ready as quoted and has a one year warranty. This shop will have my repeat business, this is a good location to UNCUT. Thank you very much and I am sincerely relieved to have a/c again.

Pa
Review №24

I was referred to this shop, these guys get a thumbs up from a former automotive service manager. I will definitely be back . KEVIN WAS VERY HELPFUL AND PROFESSIONAL

ch
Review №25

I have taken several cars here for a variety of services from oil changes to state inspections to engine repairs and the experience has been excellent every single time!!! Prices are reasonable, they work quickly and efficiently. The best mechanic in Charlotte!

Re
Review №26

I recommend this shop they do high quality work at reasonable prices.My only compliant is that they really need a Drop Box for Car Keys. If my car breaks down after business hours and I need to get it towed there, there is no way for me to drop my key so they can begin work on car once they re-open. I dont want to leave my keys under your door mat, or inside my car to be stolen.Tryon Auto, please get after hours car key drop box! Otherwise thank you for your business.

Br
Review №27

I went here for a pre-purchase inspection for a car I was buying. They made an appointment for me on short notice- got me in promptly, and got the car in and out in 1.5 hours. Using their inspection I was able to negotiate with the dealer to replace the rear brakes prior to the sale of the car! Very friendly, professional and prompt folks. Highly recommend.

Ir
Review №28

Mr Osman, the owner of the Tryon Auto is awesome, very accommodating and honest business. All the other staff are also awesome and professional, great knowledge and good pricing.. Will recommend to everyone who wanted a honest estimate or repair work.Great Work..!!!

Ja
Review №29

This is now my second time going here for services pertaining to my vehicle. The turn around is amazing, you’re not going without your vehicle 3 or more days like other places, it’s great quality work, and excellent customer service. Osman answers all of my questions, and I have plenty, to the best of his abilities and I appreciate it.

Aa
Review №30

Coming out of state to buy a car . Tyron Auto Repair provided excellent service in a timely fashion . Employees were honest and provide excellent option for anyone looking to do a pre purchase inspection on a used vehicle . I had a 2017 Mazda 6 inspected and am impressed with the results and service.

Br
Review №31

Shane at the front desk was very welcoming. It was a one stop shop. Great service.

He
Review №32

Osman, Herbert here. Had a good experience with the group at Tryon Auto Repair. My A/C is kicking. Very well done. More than what I wanted to pay but as the man at the desk said, Mr. Herbert, by the book. I was ok with the results. Thanks Osman, and the Crew at Tryon Auto Repair. Herbert S. Clt. NC

Da
Review №33

I ended up needing to have my car towed somewhere on a Friday night/early Saturday morning due to my alternator going bad. Typically I go to the AAA since Im relatively new to the Charlotte area but I was willing to try somewhere new that would hopefully get my car done in a quicker amount of time and for a lower cost. The customer service here was great & I was able to get my car fixed within the same day which has been unprecedented for me! I am super pleased with how everything went and will surely be able to count on coming back if I have any problems in the future.

Ra
Review №34

It was one of your co workers being really disrespectful and not displaying good appropriate relations to me the customer you right Im not going too use your business thats why I took it else where no mistakes at all ..No emails people need too see whose working for you no hard feelings closely pay attention too who you hire in the near by future

La
Review №35

Great prices and work in a timely matter! Friendly staff

Er
Review №36

Satisfied with my Vehicle Inspection and found them on Groupon however I will be returning due to this pleasant experience.

St
Review №37

Great service with honest answers

La
Review №38

First off coming from a woman who is always skeptical of getting mechanics to work on my car Tryon Auto Repair exceeded my expectations!!The staff was VERY nice and provided exceptional customer service.This place also offers things that I have NEVER experienced at any other mechanic shop.- I love the fact that they send you a text message with a link that has a full breakdown of what your car is in need of and everything that they have checked-They also provided a picture of my water pump that they changed showing me proof that my water pump indeed needed to be replaced. I LOVEDDDD THAT!!-They also followed up with me after the repairs to see how my car was running.I have never felt more comfortable taking my car back to a place like I do here! I will be recommending them to all of my friends and family.

Dm
Review №39

I did a pre-purchase inspection, and got a very thorough report, which I then used to get free new parts on the car before buying it. Tryon Auto Repair both helped me with this, and made me feel certain I am buying a good car. Thank you! Very much recommended - timely, professional and polite.

Ja
Review №40

Yesterday was my first visit for diagnostics and state inspection, and I love the way they treat you and take care of your needs. Osman took the time to explain how they were going to test my car. Would definitely visit again.

sa
Review №41

I’ll never take my car anywhere else! Osman and everyone that works at Tryon Auto are always honest and friendly. They are so organized and remember all of your information each time you come in which makes it incredibly easy.

Je
Review №42

I moved about an hour away from Charlotte. The only place I will take my car. The owner Osman and staff are honest and reliable. Will not try to sell you something you do not need. Depending on the time you get there, a day at most depending on the issue of your vehicle (if they need to order a part, it will not be delivered on the weekend--keep in mind). If you need a tow, they have a recommendation for a tow company, that is very reasonably priced, especially living an hour away!

An
Review №43

I took my Ford Fusion to Capitol Ford. They had no idea what was wrong and wanted me to agree to $400-500 to start disassembling the car to try to figure it out. After a conversation where I was educated & informed, a test drive and a look under the car Tryon Auto found the issue. I was provided with pictures and details. They allowed me to order the part myself (the only place that had it immediately was Capitol Ford who wanted $240 for the same exact name brand part I got from Rock Auto for $140) and my car was ready the day the part arrived. Tryin Auto has a text communication system that is convenient and their invoice and payment systems are advanced but simple to use. I trust Tryon Auto with my future car services and will be recommending them to friends and family.

Ro
Review №44

Osman and his guys are honest affordable and keep a clean shop. He works on a variety of vehicles and cares about his customers. If youre looking for a mechanic look no further. 🗣 Tryon Auto Repair 😊🚙🚗🚕🚐🚚👍

Je
Review №45

The experience was great and the staff are nice. They are pretty quick with finding out the issue with a diagnostic and also with repairing the issue as well.

Vi
Review №46

Ive been using Tryon Auto Repair for several years now. I recently took my vehicle in for an oil change during this Covid-19 pandemic. It was great to see the precautions they have in place to keep customers and themselves safe. The quality of service that I consistently receive is second to none here in Charlotte. I highly recommend Tryon Auto.

Az
Review №47

It was very delightful and quick

Ka
Review №48

Being a single mother its hard to trust others with your car, for fear of being taken for ride..haha...they are very friendly and kept me aware of all issues and expectation i will definitely use them for any issues that come in the future.

Be
Review №49

Friendly and professional, excellent service.

Ak
Review №50

This is a nice place. People working here are very helpful & nice as well. I came here after reading good reviews and initially I felt it was worth 5 stars. However, my reason for the low rating is the unresolved issue that I came here for at the first place.Issue: My car was making squeaky/scratchy noise while using breaks. They suggested rotors and breaks change for all the tires and I went ahead with it.After new breaks & rotors: It was fine for the first 3-4 weeks and then I started getting the same noise. I went again as it has 1 year warranty. However, they mentioned that the parts are fine but the parts’ quality is not as good because I chose economy version (which was also not cheap by any means). I feel if economy parts are this bad & do not resolve the problem, then they should not sell it at all. Now, they suggested to replace the parts with higher quality ones but I have to pay difference for the parts (which is fair) but full labor charges too for the second time. I honestly would have gone with premium parts had I known that economy parts won’t resolve the problem. My only issue is that I still have the same problem (i.e. squeaky noise) that I had before spending all that money.Overall: I felt the people and all the workers are very nice & polite and they do care for customer satisfaction as they reach out to make sure the problem is resolved. However, it is very important to write the review based on if the problem is resolved that we go there for.I’m planning to go there again in a few days and will update the review accordingly.

Li
Review №51

I had my front brakes and rotors replaced as well as a new caliper. Tyron Auto quoted me half the price as the big name shops. They were very kind and professional, and got my car fixed in just a few hours. Highly recommend!

Ro
Review №52

I appreciate how professional all the mechanics were during the time they were servicing my vehicle. Awesome!!!

Ka
Review №53

Tryon Auto is a great place of business . Their service is very good and I have recommended them to other people. The staff is very friendly and goes the extra mile to make sure you are satisfied.

Ja
Review №54

They cool. Pushy in an annoying way but thats whatever. They get work done swiftly

Ad
Review №55

Osman es el mejor. Saben lo que hacen y son honesto.Osman is the best. They know what they are doing and they are honest.

Li
Review №56

Over the past 6+ months my car has been in need of major and basically maintenance service. The service team have been great with helping me to prioritize what services needed to take place while maintaining optimal functioning of the car. On one ocassion I was OVER CHARGED and had not recognized it. To my Surprise I recieved a call regarding their error. Honestly I had not noticed, but they recognized the error and wanted to make it right with me. That Action of Integrity let me know Tryon Auto actually value their costumers. True professionalism.

Es
Review №57

Tryon Auto Repair is the most professional repair shop Ive ever been to. Mr Osman as well as everyone else are kind and welcoming. The most important thing is that they are extremely knowledgeable when it comes to mechanical problems and all your money is worth it because the job that they do on your vehicle is impeccable.

Ro
Review №58

Have always had great experience with this company. Get all my needed work done here and have never had any issues. Highly recommend for all your cars needed services.

pe
Review №59

Very professional from the time i dropped off my car to the time I picked it up, They did maintenance to my engine and truth be told now my car runs like they put a whole new engine in it. Then days after i picked my car up, the shop did a follow-up to see how my car was riding.. I would highly recommend this shop to any of my family members and friends.

TC
Review №60

They did Good work on my car. Its a Little Pricey. But they Work with you. And Do Good Work. And they Communicate well Before they Do anything and Let you know exactly whats going on.

da
Review №61

Great customer service

Sh
Review №62

Best place I have ever been. As a woman, I get talked down to and honey and sweetie a lot. Shane and the crew treated me like an adult not a child or a sweetie . Highly recommend this place for anything. Good prices, fast, and respectful.

sa
Review №63

Osman was patient and professional getting my daughters car fixed. The mechanics there was able to find and fix problems on my daughters Ford Fusion that had been an issue for some time now

Jr
Review №64

Tryon Auto Repair is the most professional repair shop. They are honest and do excellent work. We took my wife’s BMW there and asked for a particular service that the dealership said we needed. We anticipated the cost being approx $800. Osman told us after inspecting the car, that this service was not needed at that time and the repairs that he noted as actually being needed ended up only costing $125. The car drove perfectly for the next year. How many mechanics would actually advise you not to make a repair or service that you are more than willing to do? Since then, we have taken all of our cars foreign and American to Tryon Auto. We are never disappointed with the quality and costs of our service. They are A++!

Ci
Review №65

These guys are by far like going to your family of mechanics and asking them for help knowing they will get the job done right and with quickness.Couldn’t have been happier to have chosen a repair shop like this.Will come here routinely for any service.-Francisco

Je
Review №66

If I could do ZERO Stars I would. I called and inquired about a service PRIOR TO driving 30 miles ONE WAY and I was told that they could provide the service. I presented my paperwork BEFORE I PURCHASED THE GROUPON. Only to be told that the inspection could not be done after I had purchased the Groupon and my car had been pulled into their service area and me waiting in the lobby!!! WASTE OF TIME, MONEY, AND GAS!!! 😡MAVIS DISCOUNT TIRE 10123 Park Rd, Charlotte, NC 28210 provided excellent service with a smile! Tripp took care of me in less than 40 minutes they did my inspection and oil change.

st
Review №67

Fantastic, fast, quality, caring service. This is where you want to take your vehicle! They are the best!

no
Review №68

Did work quickly and at a fair price

As
Review №69

Great service and communication. My jeep is running great and I have a warranty on my parts, so Im very satisfied.

SO
Review №70

Was a quick N.C Vehicle Inspection and Emissions Test. To top it off they honored a Groupon and I was able to get a $40 dollar Service half-off.

Ra
Review №71

Went there for a state inspection. I used Groupon. It just took 30 mins and they kept me informed. Nice service. I would recommend this auto repair to all.

Ty
Review №72

As other reviews have stated, they are some of the most honest mechanics in the area. They have some of the best prices around (I checked), and they also do extremely good work.I brought in front and rear brakes for them to install on my car. After looking at the car, they told me that I only needed front brakes, even after I had authorized both sets to be installed. This cut my installation cost in half.My car now stops better, and it cost me about one-fourth the price of the dealer.

Mi
Review №73

Within a week of moving to Charlotte my car completely gave up on me. Osman and his group were so kind and helpful in a very stressful time. While diagnosing the issue they contacted me every step of the way to keep me updated. This was over a month and a half ago. Osman actually reached out to me today to make sure the car was still running fine! Top notch service! The young lady at the front desk was also super sweet and helpful. North Tryon Auto Repair is the only place Ill ever go for auto repairs!

La
Review №74

Awesome job! Probably the most honest mechanic Ive been to. I really trust in their mechanics. They offer great prices and theyre efficient. They are very nice. You must go there!

Ca
Review №75

Had blown head gasket on my 2011 volkswagen jetta. Service was professional, staff knowledgeable and pricing was fair. Will use them again and recommend others.

Na
Review №76

Being new in Charlotte and having had previous a/c problems on my car, I was looking for a mechanic that was honest, trustworthy and stood behind his work. This shop is it, the compressor was priced competitively and ready as quoted and has a one year warranty. Thank you very much and I am sincerely relieved to have a/c again. This shop will have my repeat business, also important to note is that this is a good location to UNCC.

BE
Review №77

We guys were great in the timely matter that you took care of the problem. You gave be a break down on what needed to be done next. I will be back no doubt about it.TRYON AUTO REPAIR You ROCK!!!!!

ja
Review №78

Very good pricing, quick service, and very respectful guys.

Jo
Review №79

Came in at 8am today(2/24/17)because check engine light was on. I needed a tune up & coil replaced. Diagnostic & repairs done by 9:30am. I am so happy I found this place on google. Great mechanics, prices & service. Thank you!

Je
Review №80

Very informative and not to bad on price wise

ME
Review №81

They work hard to complete the job! Quality work.

Ra
Review №82

These are my guys! I have used Osman for years. If you want to kno the truth about what going on with your vehicle, go to Tryon Repair. He’s does all my personal vehicles & company vehicles and ive never had a bad repair. Affordable, friendly staff. Keep up the good work. Oh yeah Shane is pretty cool too 😂...Ray

Pa
Review №83

TRYON AUTO REPAIR IS THE BEST AND MUST PROFESSIONAL AUTO SERVICES THAT I HAVE EVER GOTTEN, AND I HAVE BEEN TO MANY HERE IN CHARLOTTE, BUT THIS AUTO REPAIR THEY GO BEYOND CUSTOMER SERVICE. THEY WILL KEEP YOU UNDATED STEP BY STEP OF THE PROCESS, AND ALSO THEY WILL TRY TO GET YOU THE BEST PARTS AT A REALLY AFFORDABLE PRICE, NOT LIKE OTHER REPAIR SHOP THAT WANT TO TAKE ADVANTAGE. I GIVE TRYON AUTO REPAIIR A 5 STAR RATING THEY DESERVED IT.

Sy
Review №84

They were reasonable, Professional, and Knowledgeable.

He
Review №85

This is the best auto repair shop ive ever been to there prices are reasonable employees are professional and Osman is wonderful

Ga
Review №86

Tryon Auto Repair has been my full-service shop for several years. I own an Acura RL and I have always received the best service and advice. The owners are knowledge and fair. I refer most of my friends to their shop because of I am so comfortable with their quality and experience.

Le
Review №87

Excellent service. Always fast and efficient!

Al
Review №88

Get service super friendly

kr
Review №89

Professionally and trustworthy. Knows what they are doing. Highly recommend.

De
Review №90

Very honest and respectable I am 100% happy with the prices and the way my vehicle drives.

Cr
Review №91

Ended fixing all my problems very professional I’m what you guys do!

Er
Review №92

These guys are awesome! They will always take care of you.

Te
Review №93

Good work 👏

Ad
Review №94

I was in desperate need of a same-day repair, called the shop, they said to bring the car in whenever I could and they would have it done in under an hour for cheap. I brought it in, they had it done in under an hour for cheap. Cant beat that!

Ka
Review №95

Employees who work at Tryon auto repair are extremelly efficient. I always get discount since I am a loyal customer. My whole family goes there as well. They always repair my car on time and get the work right the first time. I will definily reccomend this place.

La
Review №96

Very knoledgeable, friendly, great service and all of that at a very reasonable price

Vi
Review №97

Friendly staff, fast and reliable service

Al
Review №98

I went to get the Catalyst Converter on my car fixed cause it was really loud and annoying and it was about that time and also some minor repairs as well, probably the best place to go to for prices and service, theyre fast and the prices are awesome, I paid half of what I was originally going to pay at another Profressional Shop.

Jo
Review №99

Is good mechanical shop.

Ch
Review №100

So disappointed.

Information
49 Photos
100 Comments
4.7 Rating
  • Address:5701 Orr Rd., Charlotte, NC 28213, United States
  • Site:https://tryonautorepair.com/
  • Phone:+1 704-712-5647
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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