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AT&T Store
1828 S 4th St, Chickasha, OK 73018, United States
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AT&T Store
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Je
Review №1

Cindy was very helpful at the Chickasha store! She helped me with compatible accessories for my iPhone purchase/activated the new phone and had everything setup and transferred quickly!

Ke
Review №2

Helena was such a great help! She helped me find the best deal for my son and was super educated on all the things!

Ma
Review №3

I had a scheduled appointment to switch to my own phone line as a new at&t member. My experience was super smooth, educational and extremely easy thanks to Issac Hair! I made an appointment with him so there was no wait whatsoever. He was very patient with me and educated me on everything I needed to know while giving me all of my options so I knew exactly what I would be investing in without any surprise fees! Im beyond satisfied with my purchase and grateful that I made the switch to at&t!

Co
Review №4

In the past i havent been impressed with the customer service but i went in the other day and it was A+, sales rep was very friendly and very knowledgeable and helpful

Am
Review №5

I didnt have to wait long and Helena was very nice and knowledgeable about the products.

Ma
Review №6

Great customer service. Cindy helped me to get my phone that I had purchased in Lawton set up properly. In addition she did some suggestive selling and sold me some accessories for my phone. Chickasha AT&T store leads the way in setting the example for the way a customer with a new phone should walk out of their store with their phone set up properly. Thank you Cindy.

Ka
Review №7

I was in the Chickasha Oklahoma AT&T store on Saturday October 8 2021. I was cheerfully greeted immediately. The two young men that assisted me were Jeff and Chris. They were both very respectful and helpful. Great experience.

Ja
Review №8

Abigail was awesome and very helpful with our upgrade and even saved us some money!!!

Ki
Review №9

The representative that helped us was wonderful. Very knowledgeable about services and products offered. I will visit that store again in the future.

Ke
Review №10

I do not enjoy coming here. My problems are seldom addressed. I enjoy driving to the Mustang location. I left purchasing a new phone after the deals were actually told to me

Mi
Review №11

Experience was amazing at the At&t store in Chickasha! Jeffery and Issac were very helpful and informative

De
Review №12

Abby was terrific. She did a wonderful job.

Ge
Review №13

A girl with a weird haircut badmouthing tmobile while att is having issues, what a joke lolAlso their network is down, their wifi isnt working, and she insists my name is stevie ....with my state issued drivers license in her hand she cannot get my name right!This is a hot mess and Im tired of it!

Do
Review №14

Our sales representative Helena was very knowledgeable, helpful and took extra time to make sure we understood everything. She got things done in a timely manner. I highly recommend her for your next visit.

D
Review №15

BEST AT&T STORE I’VE BEEN TO BY FAR Great Place awesome Staff!! (Helena) is a Great Rep highly recommend & professional even with the current pandemic They are open & making sure their “Staff & visitors are Safe” with the CDC guidelines•highly recommend•Thank you for the service! 😁

Su
Review №16

Cindy at the At&t store was very helpful made the whole in-store experience great! The whole process of the free upgrade was painless and new 5g experience is super fast! We left the store with our new phones already with it all switched from our old phones so I recommend this to everyone! Super helpful and easy! Thanks Cindy@At&t (Chickasha) store!

Em
Review №17

Thomas was very friendly and so helpful. He got me the best phone and service for the best price! 12/10 recommend ☺️

Ch
Review №18

Cindy was an excellent consultant and we had alot of fun getting new phones

Ea
Review №19

Abigail was awesome!! She got us setup with new phones and a better plan that includes HBOMAX! Abigail was very professional and friendly. Thank you so much for helping us.

Ge
Review №20

This is great! I enjoyed all aspects of getting my new phone, Helena is super and knows the trade well.

Be
Review №21

My experience was amazing at the At&t store in Chickasha! Kelsea was very helpful and very pleasant 😊

Sh
Review №22

Thomas has been the best help I’ve ever had at a store I’m glad to hear that he’s going to become a manager I will be going to Moore to visit him

Ra
Review №23

I was in and out quickly great wonderful friendly service glad to have done my business there

Je
Review №24

It was a great experience Cindy helped us out was able to get us a new phone everything taken care of very quickly really appreciate the service!

Ci
Review №25

Abigail Lynch was the sweetest cheerful and knowledgeable salesperson at the Chickasha Store we have ever had. She is definitely an asset to your company and gets a 10 star rating for putting up with my cranky husband 😂😂

Ch
Review №26

I love when I come to AT&T and Cindy is working. Everything always goes so smooth. Hope she’s always here she is knowledgeable and friendly.

Ch
Review №27

I like going into The AT&T Store to pay my bill. It is one of the nicest & modern places around. Profesional employees always greet you nice and address your situation fast.

To
Review №28

Had a wonderful experience with Helena at our local ATT!

Jo
Review №29

Great service, friendly, knowledgeable and very helpful. Definitely doing doing future business at this location with Abigail!

ja
Review №30

This store is the best. Always fast and friendly. Isaac always takes great care of us.

Ro
Review №31

Kelsea was so patient with me and explained everything well. I appreciated her greatly!!

Ca
Review №32

Best at&t store around! Isaac was very helpful & had answers for all my questions!!

La
Review №33

Great place and great atmosphere! Took about a couple hours to get us setup with a couple phone but thats expected! They are very nice and will help you with anything you need! Cindy is the one that helped up and she was very helpful! I love at&t and have been with them since 2012!!

Cr
Review №34

Helena kolm was our att sales consultant. She was very helpful and informative. Our experience at att was a pleasure due to our consultant, Helena kolm.

Me
Review №35

Helena is amazing. She more than took care of my needs. Would highly recommend requesting her if you ever have to go to the chickasha att.

Je
Review №36

AT&T was a very friendly and helpful place to go. Now they just say we cant help you. Go home and do this or do that and see if that works. Not happy

Da
Review №37

I had excellent service and help from Isaac H. during our last visit. I was replacing my wifes phone and he was extremely patient with our questions. In addition to the phone, he helped pick out a case and provided info on the different options for Air Pods that I ended up purchasing as well. Not only did he help with the purchase, he also reevaluated my phone plan and saved us money on our monthly bill while also improving our plan overall (e.g. better data plan, etc). Great, fast, and efficient service all while wearing a mask and being sensitive to the current public health crisis. Id work with Isaac again for sure.

J.
Review №38

The crew here are very friendly and they always take great care of us. If theres ever any issues they always get it resolved quickly for us. Very informative and helpful. Its our favorite AT&T location that weve ever used. Highly recommend.

MI
Review №39

Great Service at AT&T from Helena! She was super helpful and friendly!

Sh
Review №40

Kelsea is the nicest person and will help you through.

kr
Review №41

ALWAYS A LONG WAIT!! I understand they cant have 10 employees on hand at all times but every time I come in here there is a line of people waiting and only a few workers. If you dont have 2 hours to spend I would recommend going elsewhere

Da
Review №42

Our sales representative was very knowledgeable, helpful and took extra time to make sure we understood everything.

Em
Review №43

Had a confirmed appointment with the local AT&T store yesterday to upgrade two phones. We went to the store. The doors were locked and no one was there. We stayed for quite a while thinking that someone would return but no one ever did. I even called the store phone number in case it was being forwarded. While we were there another person came to do business also.

Ca
Review №44

I love the employees here at our local store. They have always been so helpful if Ive had any questions or concerns. The human factor at these stand alone stores is the main reason I have been with AT&T all these years. Great customer service!

Ma
Review №45

Matthew was very helpful and understood what I needed and I appreciated all he did for me.

Be
Review №46

Helena was wonderful. Thanks you.

Ma
Review №47

This girl Abigail did bomb she the best‼️

Is
Review №48

If I could rate 0 stars then I would, the manager at this store has to be the worst manager to ever exist. I heard how she talks down to all of her employees, and i don’t know how she has any customers since she treats customers like such garbage and talks so down to them. My son came in and was treated awful well Megan the manager was so unprofessional

Je
Review №49

Amazing service ladies who helped us where friendly and made my first at&t experience completely smooth and they where very helpful

Ca
Review №50

Isaac is so helpful and knowledgeable. Thanks for helping me get my new phone all set up.

Ja
Review №51

Abigail was extremely helpful and patient with us. Everything seemed pretty stressful yet she remained calm, level headed, and professional throughout the whole process.

Ra
Review №52

I just want to give a HUGE THANKS to Jeffrey at the AT&T store here in Chickasha, OK. He was patient and very helpful! It was much appreciated!

Do
Review №53

The person responsible for promoting Megan to store manager has displayed poor judgement. Megan is it too far to walk from the computer chair to front door when greeting customers because the sound of your voice yelling “Be with you in a minute” is extremely unprofessional and quite disturbing. Megan was rude and not interested in listening to me. From what I gathered she was too focused on matching up stories and plotting Very disappointing visit AT&T...that store’s once energetic atmosphere now resembles a funeral home. We switched to T-Mobile

Je
Review №54

Exceptional customer service! Cindy was SUPER helpful with getting us set up with a new phone and getting all of my accounts bundles so that I’m not over paying. Thank you Cindy, we will definitely be back to see you for all of our att needs!

Ry
Review №55

Very helpful and would highly recommended this location.

De
Review №56

Great service and very friendly....So very helpful. Thank you Helena.🙂

Ke
Review №57

Ask for Cindy! She’s so helpful and knowledgeable!

Sh
Review №58

I came in and had trouble with my At&T tv account and Cindy helped me with no trouble at all and fixed everything right up for me. Thank you!

Ja
Review №59

Very helpful with setting up my new phone! I had avery patient salesperson, she took me through the process step by step.

Tr
Review №60

Helena is good at customer services. A lot of people do not have patience, but she demonstrated patience is a virtue. Happy holidays. Go see her! She’s awesome

Ke
Review №61

This AT&T Store customer service is the absolute best. I would drive any amount of miles for their service. Thanks Jimmy you guys are the amazing.

je
Review №62

After failing to adjust my plan and service with AT&T to something acceptable by using their customer service phone line, I went into the AT&T store in Chickasha.My customer representative, Calvin was exceptional. He addressed my every need and I will remain an AT&T customer.I couldn’t be more pleased. I won’t bother calling AT&T for any type of account resolution again. It is worth the drive to Chickasha for this type of customer service.There a store manager Donnie was also on site and made me feel like he had known me forever.I really love how AT&T has stepped up their on site customer service

Al
Review №63

I went in to talk to someone about getting a new phone and Megan J. assisted me. She was very helpful and listened to what I wanted. I was able to get a new phone and she made sure I was taken care of. I am very happy with my new phone and the service I received. Thank you!!

Al
Review №64

Helena she was wonderful salesperson she really knows her stuff. Let me know every detail for my new iPhone 11. Recommend her at AT&T in Chickasha

Br
Review №65

I was in this store Wednesday inquiring about switching providers and there was a grandmother on the couch, she was on the phone and trying to watch her two young grandchildren, visibly overwhelmed. The young dark haired girl, I assume a manager, went over to assist the women, she took over the phone call to handle the problem, while she sat on the ground to entertain the children, she played with them and hugged the little one all while on the phone. It seemed to take the burden off the woman. She assured the woman she would get the problem taken care of and settled down the kids, customer service like that is hard to come by, she clearly cares not only about the business but about the people too.

Ko
Review №66

Very helpful staff! Got new phones and they helped us set up everything and answered all of our questions

ma
Review №67

I was looking for a phone case. While they didnt have one because my model is that new they where very polite and helped me the second I walked in.

Ms
Review №68

Store manager Megan was so rude! She broke into my conversation with the gentleman helping me. All of her comments were inappropriate and made me want to leave. I was going to switch my tv service over, but after dealing with her- no way! She was hateful the employee and myself! The rest of the time in the store she sat around like a slob, yelling hello and never getting off her lazy butt! Several times she took off her mask- but customers are required to wear them. I’m really shocked some moron would ever hire or let alone promote this woman to store manager! What a disappointment!

De
Review №69

Megan is excellent and fantastic 👏

Vi
Review №70

Service was great. Figured the best plan for us. Cindy was great

Ja
Review №71

Initial service was good - but now out of state, service was set up incorrectly and NO ONE will answer the phone at the store! Have called at least 20 times over the past 3 days and no answer at the store! Called customer service and they say they cannot help - we have to go back to the store??? WTH???

C
Review №72

As always a terrible experience at the Chickasha AT&T store. It always understaffed and difficult to even check-in.

Ga
Review №73

Very friendly and helpful!!! Will definitely come back!

Al
Review №74

Went in for a simple request and the staff was so nice that they were able to asset my needs and walked out with more products and service that I expected!!!

Ja
Review №75

We had excellent help, Cindy Denver was so much help. Jim & Gracie Morris

Sa
Review №76

Helena is amazing, friendly, and very helpful! Great store and friendly staff.

Jo
Review №77

Helena was a pleasure to work with today.

KA
Review №78

Prompt service. Friendly and informative staff.

La
Review №79

Its a nice store. I would say good selection. They can always order things if necessary. Employees are a mixed bag. Some are knowledgeable and friendly while others not so much. Stuff is really overpriced but thats not surprising. Chances are anything they sell here you can find on Amazon cheaper.

La
Review №80

Very unhelpful. Everything I said the salesperson called me a liar. I will not set foot in this store again. I will go to a different store in a different town to pay my bill if I have to.

Ja
Review №81

Been in here 3 times each time a dark haired lady ignoring everyone picking up phones, messing with them and putting them back down. Obviously trying to look busy. Stood here my whole lunch break while she acted like she couldnt see me. Worst at&t store ever.

As
Review №82

Helen was great and very helpful!

An
Review №83

Helena was outstanding today here at our Chickasha store! Everything I needed assistance with she helped me figure it all out I really appreciate her everytime I go into the location! Thanks Helena

Yo
Review №84

In and out in a flash. Helpful attentive staff and on top of that they’re just nice folks. A++

Va
Review №85

Absolutely the best cell phone experience ever!

Ri
Review №86

I have been an AT&T customer since 1974. So you can tell that I have been a customer for a very long time. I have always been satisfied with the quality of service from AT&T both with landline and cell phone line. If you are looking for a good phone, and a quality company, you cant do much better than AT&T. Give them a try.

La
Review №87

Isaac is awesome. He has helped us both times we have gone in. AT&T their customer service is top notch here in Chickasha.

Da
Review №88

Always a long wait, customer service reps take FOREVER trying to correct even the simplest issues. Beware of surprises on your bill. For example, I never asked for Visual Voice Mail (VVM) but discovered Id been charged for months for it to the tune of about $20 extra per line, and other gotcha fees. How do you get over $30 in data overages if youre supposed to have unlimited data? Data should be free when its slow as dial up every day after 3pm. Also, 3 lines and a tablet, one phone and a tablet happen to be old & paid off models shouldnt cost you almost $500/month!!!

Su
Review №89

Very helpful to switch over to AT&t

Ch
Review №90

Great customer service. They were very helpful on getting a new phone.

L
Review №91

Best ATT store in Oklahoma, quite possibly even the nation!!!

Iv
Review №92

Great atmosphere and service! Helpful staff!

El
Review №93

Worst internet use

Sh
Review №94

Very helpful, great service

Mo
Review №95

Helena Kolm at ATT in Chickasha provided me perfect services! Come see her

Ju
Review №96

Great staff ask for jimmy very intelligent man knows what he is talking about gets good deal and super awesome staff

Ra
Review №97

Very informative and helpful people. They care it shows through their actions not just words.

Sh
Review №98

Cindy Deaver is the Bomb!! It was the best customer service experience I have ever had with AT&T!

Ke
Review №99

Awful customer service, the lady we dealt with was super rude and didnt know her products/services. Do not recommend.

Li
Review №100

Worker was a little pushy!

Information
10 Photos
100 Comments
3.9 Rating
  • Address:1828 S 4th St, Chickasha, OK 73018, United States
  • Site:https://att.com/stores/oklahoma/chickasha/81563
  • Phone:+1 405-222-0300
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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