Spring Street Sports provides expert help. I am a repeat customer for over 15 years with 6 bicycle purchases for my husband and myself. Right from the beginning an expert helps determine the right fit, use and price range for you, They want you to be happy with your purchase and use it. I just picked up my new fat bike this week, and someone patiently demonstrated the features and uses to me since I have never owned one. There is no better service in the Chippewa Valley.
We had a very small repair. They had very good communication with bringing it in and picking it up. Gave us some helpful reminders to help prolong the life of the bike. And to top it off, all the staff are always friendly and willing to help.
Was camping at Lake Wissota State park. I had a flat tire on my bicycle and found Spring Street Sports on Goggle. I called, asked if they could fix a flat. I was told to bring it in and they would fix while I waited. True to their word I was in and out in about 20 minutes. Great place, great service and great people. I would recommend them in a heartbeat! Thanks!
Needed a quick tube replacement on a kids bike. They got us in right away, fixed it and charged a very reasonable price. From looking around their other prices looked really competitive as well. I think the same kids bike we bought in March was $50+ cheaper here than what we paid somewhere else.
Service is always second to none, its been my go to bike shop for years.
I want to thank Erik for his help and expert advice. Erik spent a lot time with me on the phone and also when I visited the bike shop. He was very personable and friendly! After working with Erik, I knew that this was the bike shop that I would want to make my purchase from. Erik is very knowledgeable and gives awesome customer service! Thank you for the great shopping experience.
Great customer service! Had problems with my new bike, called Dave and he made sure things were fixed and I was happy. These people go above and beyond to make things right!
Great job by Joe, Brooks and the rest of the crew and Spring Street on my bicycle assembly. They provided a detailed check in and check out, as well as making personal adjustments to fit me. Thanks again!
Excellent work. Fair pricing. I trust SSS completely with a bike that sold new for as much as my last car!
Was in for a bike fit with Joe. Very knowledgeable and thorough. He answered all my questions and concerns. Genuinely interested and concerned with the task at hand. Will always recommend and I will be back. The service and attitude is awesome!
I got a flat on my 29x2.25 Mountain Bike Tire. I walked in and they replaced it in 15 minutes. Awesome service! Thanks
Best bike shop I have ever been in! great locally owned place
Excellent service even beyond their bike repairs. They explain what was done, replaced checked and repaired. Very friendly and cheerful atmosphere in the store. The store is colorful, well-stocked and neat.
We get all of our service for our bikes done at Spring Street. Great service, friendly, and always have us back on the road quickly!
Joe took the time to fit me into exactly what I need to get road riding and took the time to answer all the questions I had. Thank you very much Joe.
The owners and staff are knowledgeable, helpful and answer any questions you might have.
Great service, my bike came back super tight and felt like new again. Tons of knowledge from everyone that works there.
Excellent customer service. Experts in everything and more than willing to share their experience with you. Thanks.
The staff is kind and very knowledgeable. They have answered all my questions and provided my bike with a great tune up.
Best customer service and professionals with expertise!
I have been going to Spring Street Sports for more than two decades. Hands down, they are the most knowledgeable and customer-focused bike/ski shop I have even been to. No matter the day or time, they go above and beyond to take care of their customers. From the moment you walk in the door, their passion for bikes and skis shows. If you are looking for an honest, reliable, and knowledgeable place to purchase a bike or set of skis, this is your place. On top of new equipment, they have an amazing repair and tune-up facility! Make sure you get ahold of Nate, Dave, or Joe if you are looking to purchase a new bike, set of skis, bike/ski gear, or simply need a tune-up. You wont be disappointed!
The service and quality of Bikes Spring has is great. Everyone is attentive and will to help or answer questions. I recently upgraded child bike to a bigger size and got the same great service as I did the last time I was in.
Extremely knowledgeable, accomodating and patient. Answered numerous questions and helped with making adjustments to fine tune the bike we bought to fit our needs.
I went to buy skis and equipment, and the worker spent probably a good hour helping me get sized up, explaining the difference in products, giving advice on use, and if anything kept trying to sell me the least expensive options rather than upselling me. I appreciated the breadth of knowledge and the time spent helping me make a choice. This shop had been recommended to me by my uncle, and its clear to me why he sent me this way.
Excellent customer service!! Kind, patient, very knowledgeable, & friendly.
First of all, I really like the Joe and Dave Show . The owners are both professional people, who are friendly and very knowledgeable on bikes and biking . And all their crew, do a good job, also . This is my third bike I bought through them . Thanks to their expertise my last bike lasted for 23 years and over 65,000 miles .All three of my bikes have been Trek . I feel they are well made bikes . That last and make biking more fun . I just purchased a new trek, Domane SL6 . And althoughI dont have a lot of miles on it yet, Im looking forward to another 20 years with this great bike . I have been a customer at Spring Street Sport for over 30 years . I have recommended them to many friends .
Yes- awesome! Two staffers helped me with binding issues and I’m glad I stopped by. Good people here.
We were thrilled to find a local bike shop that was knowledgeable about ‘weird’ bikes (an e-bike and a recumbent). I had a difficult to identify click in my drivetrain. Eric worked through a series of ideas and was able to find the problem for me. I look forward to a long and productive relationship with him and this great bike shop.
Kind of spendy but the service and care is awesome
Joe is very knowledgeable about proper bike fit. He looks for a long time customer rather than a one time sale. Joe spent hours with me tweaking and fitting prior to ordering a new bike, even going so far as to let me ride one of his employees bikes to assure proper fit and comfort. A great place to develop a long term relationship for all your biking and skiing needs.
Very friendly and affordable. We will be back!
Super great group of people to work with. I purchased I smart trainer from Spring Street Sports and couldnt be happier. They completely set it up and made sure it worked properly with my bicycle. So glad I went there instead of the internet. Thanks again
Excellent service and knowledge!!!
Experienced and friendly staff, great place to shop for bikes or get an annual tune up!
The salesman was extremely kind, courteous, and patient with us, even though we had our three small boys running around. He was very knowledgeable and helpful as well and the cross country ski program for kids cant be beat.
Fantastic experience at Spring Street Sports. Thanks to Joe and all the team members. Always enjoy going to the store.
Joe is amazing. He takes the time to make sure your bike fits and you get a comfortable ride. Any other time I have gone in to purchase gear, the staff has been friendly and helpful!! A good selection of gear to choose from. Thanks for a great Local Bike Shop!!
The staff is friendly and knowledgeable. Their cross country ski trade-in program for kids is awesome! It makes the sport affordable and convenient for families. Its so nice not to have to worry about buying and selling skis as your kids grow. Just stop in and trade-in for the next size. Love it!
The staff is very personable and the service is awesome!
Great experience! Found the skis I wanted in stock and helped gear my family up as well. Thank you all!
Spring Street sports has consistently gone above and beyond to help meet the needs of me, their customer. Ive purchased two bikes from them, and both have been fantastic. The best part about Spring Street is that while the bikes are available just about anywhere, the customer service is not. They put you first, do everything they can to help, are incredibly patient, and bring an absolute joy to the sport because of it.I love 17 miles away and yet make the trip because of that alone.
Very friendly staff, and the purchase experience was fantastic from start to finish. I live 2 hours away but it was worth the drive.
Knowledgeable and experienced staff who are excellent at figuring out your needs and helping you find what fits you best. I trust them with sales and with repairs. Great shop!
Friendly, knowledgeable, trustworthy staff.
Can’t say enough good things about these guys. I went in there after going to every other bike shop in Eau Claire because they were closed for a while because a employee had COVID. I was quite frankly exhausted dealing with rude bike shops that were not friendly and due to the current COVID stuff and the lack of bikes most places were “here is what you get and if you don’t like it the next guy will” attitude. Walking in here I spoke to Joe and things were completely different, they actually cared about me getting the right bike. It was like talking to a friend and the shop making a big pay day wasn’t even a thought to them. I’m a customer for life!
A great, locally owned business with an entire crew of guys who ride, ski, hike, camp, etc. They know their stuff. Don’t go anywhere else.
Went for xc skate boots and poles. A very well informed employee assisted me and had a great discussion on xc ski equipment and its development. Also informed me of their great kids xc upgrade program. Prices were as good as anywhere I found online. Sick bikes for dece prices too.
The customer service is something you wont find anywhere else. I stopped in to purchase a bike, and I left with more knowledge and confidence in my purchase than I ever expected. I was lucky enough to find a used bike that fit my needs perfectly. The next time I need to replace or upgrade my biking/skiing equipment, I know Ill be back.
They always take care of me, and always treat me good. I love this place.
These guys love their outdoor sports! They will help you with what you need no matter what level youre at. I like the small business atmosphere. They are friendly, fair and honest. I know I will be treated right when I shop there.
Had the best experience with Nate. Brought my bike in thinking I needed new tires and he checked things out, filled them up with air and greased the chain up...all in 15 minutes. Thank you for fitting me in during a busy weekend so I could get out on my bike with my nephews. Will be back again!
Have always used SSS for all of our family bike and ski needs. Dave, Joe and the entire team have always been friendly, accommodating, and easy to work with. Even during this Covid-19 Pandemic, they have worked tirelessly to help keep our community enjoying the outdoors. THANK YOU!
Spring Street Sports was highly recommended by a friend who raved about your quality and consistency of customer service. As new customer who is returning to biking after a very long hiatus, it was important that I found a comfortable bike and have it fit appropriately within my budget. I was not disappointed. I look forward to putting more miles on when spring returns!
This by far the best cycle shop I have been to. Very knowledgeable about local tails and offer excellent service. Their bike exchange program is great as well if you have kids.
Always helpful and very knowledgeable! Stop in and check them out.A great staff to help you buy your new bike, skis, clothing or accessories. Same for service. I would highly recommend them to anyone.
Not only does Spring Street Sports offer top quality products, their service is “off the charts”. Consistently friendly, helpful, and extremely knowledgeable. They actually take their time explaining products to me so I better understand my options, and they never seem like they’re in a hurry. I would strongly, strongly recommend Spring Street Sports to anyone.
Knowledgeable staff, excellent service, and provided a complete explanation of what was done and why. My go-to staff for bike advice and bike repair service!
Friendly and helpful as always. GREAT customer service
Have always used EC Bike and Sport (closed), had to find a new Bike shop as we were shipping bikes to AZ for the winter. Staff at Spring Street were great, even followed up on our Bikeflights experience. Found my new local Bike shop. Also they carry Trek and Specialized bikes.
Spring Street Sports is a small town, but service bike shop. They handle quality products and have some of the best service available. They know their stuff and will treat you right. If you are in the area check them out!
The staff at SSS is super helpful and efficient. We had all three of our kids outfitted for new cross country ski sets in record time. Thank you!
Top notch small business. Im an outlier for sizing but the team at Spring Street Sports stopped at nothing to get me set up with rental gear for my first cross country skiing adventure. Cant say enough good things about the experience of shopping here.
This bike shop is for rich people cost $80 to fix a flat tire. Do your own maintenance unless you are the 1%. 8 hours work for a tire is BS. Also tire fell off less than 3 after less than 3 miles of riding....
Great advice and care for our bikes is consistently provided by SSS. They understand our goals, whether recreational or more serious, and offer advice accordingly. My new Trek EX8 has been a blast!
I like supporting our local bike shop. They have everything you need and the staff is helpful and friendly. We are lucky to have this shop in our community.
Great customer service friendly staff nice selection of bikes and accessories
Great Service from people that care and know what they are doing.
Great selection of bikes and friendly service. I have been using them as my bike shop for years and have loved that they will give me many options when I’m purchasing somethings The staff also will talk me through what the options are and many times will recommend the cheaper options which I appreciate they don’t just automatically force the most expensive thing on you. Highly recommend this shop.
Thanks Dave and Joe for the repairs to my mountain bike! You guys are still the best bike store in WI...great service and great people!
If you need a road bike, mountain bike, or just knocking around bike, this is the place to go. Very helpful and knowledgeable with all types of bikes and equipment. Ive had nothing but great experiences.
We worked with Joe and ended up purchasing 2 new bikes and accessories.. Overall a very positive experience
Great store and great service!
Experienced professionals who want you to be happy on your bike and work hard to get you set up right.
Great service, went above and beyond to help get the bike that would work the best for me.
SSS is always helpful and courteous. Work is done when they say and done right the first time. For me, its well worth the 45 minute drive!
Great personalized customer service. Extremely knowledge, helpful, and easy to work with.
Great service, friendly staff
All I can say is WOW! Great group of guys, I could spend all day talking about bikes with them. Very passionate about mountain bikes. Will be back for sure.
Knowledgable staff, no-pressure sales, passionate about the sport, will definitely return for all my future needs!!Being new to biking, I went in intimated with all of the options, but before I knew it we were fitting a bike and the saleswomen was giving me pointers on riding technique. After letting me test drive a new bike, we went to the used section and found one that worked well for my needs. For added piece of mind they did a full tune up on the spot before I left.
Eric cared enough to determine what was best for me without over-prescribing parts and service I didnt need.
The shop is very nice, and the staff are friendly and knowledgeable. Eric helped me out from start to finish with picking a bike that works for me, and he was kind enough to spend a few hours with me when I picked it up, teaching me how to fix a flat tire and other basic maintenance. I will definitely be returning with any bike needs I have in the future.
Very friendly and helpful! We rented bikes that we were nice to ride and light. Cailen was great!! Defiantly would come back and recommend!
Super friendly and helpful group. Their prices have always been fair, Ive been doing business with them for more than 25 yrs.
The service here is impeccable! Quality of the products is top notch!
Great place! Great service! We always buy our bikes here for our family and get them serviced here. Its so great to have such a wonderful bike shop in town!
Dropped off my old bike, which the company no longer makes the gear shift for and they not only fixed it, but the bill was more than fair for the time they worked on it. I purchased my other bike from them. They have always bent over backwards for my questions or to let me know what I can be doing myself. They have actually shown me how to do repairs myself or offered to do them and quoted the price. Great place
Hands down, by far, the most knowledgeable, experienced, competent, and personable experts on ALL things bike, and ski related in the entire West Central Wisconsin area. If you dont stop there, you are only cheating yourself.
Simply the best bike shop in the Chippewa Valley! I worked with the guys a few weeks ago to get an old bike back up and running and, boy, did they impress! Despite the wear and tear on it and the few that it would be better to buy new than to fix the thing up, Spring String did it and at half the estimated price. I wouldnt trust anyone else.
Everyone is helpful and knowledgeable at Spring Street Sports - I love stopping by when Im in Chippewa for all my sporting good needs!
The staff is friendly and competent. If you buy a bike there, you dont leave until it fits like a tailored suit.
Great place, very friendly and helpful staff. Highly recommend them. Cailen was awesome! Rented bikes, he got us on the perfect bikes.
Its a great place. We are knowledgeable and will help you find what best fits your needs. ***I work here so I am slightly biased.
Stopped in looking for a skateboard for my son. They dont carry normal skateboards just long boards. The staff was friendly and even gave me suggestions on where I could find a good selection of skateboards elsewhere.
Love their annual ski swap - weve outfitted a growing family more than once here! Ive had several bikes repaired in their shop - they give you a range of options whenever possible and are friendly, helpful, and professional. Highly recommended!
Always wonderful service and knowledgeable staff!
This is a great place! They recently installed new tires on my bike (for the first time in my life, I had someone do it because I was too busy). (I commute by bike 32 miles a day.) It was only $8 I think to put on a tire, which is very reasonable. But the best part is that when my back tire developed a slow leak, they fixed it almost on the spot (and found that the problem was a protruding spoke that I had replaced myself on a bike tour in 2007), and DID NOT CHARGE ME A DIME! That is great service. These guys deserve all the business you can give them.
Brought my skis in and they waxed them immediately for me to accommodate my time crunch. Great store and will return to buy some skis for my daughter.
Knowledgeable. Friendly staff. Proven trustworthy. Nearby.
Cailen and Uncle Bob are some of the best around.