The shop did an excellent job for my car body repairs. The staff are very accommodating, special mention to Terry, very awesome for doing above and beyond customer service communicating with my insurance company as well making sure all things are checked in right. He made sure I got an excellent service and care by the company and the shop! Kudos to all the crew. Would gladly recommend this place! Very professional and will take care of their customers like family.

I had a dent in my new vehicle from someone’’s shopping cart. Contacted them and got a quote and they got me in quickly and took care of it! It was affordable and my car looks new again! Would definitely recommend!

Just picked my car up & it looks new! super easy to work with & stayed in communication with me the whole time.

Couldnt have been better. My truck looks brand new. They kept me informed on what was going on every step of the process from start to finish. I will definitely keep coming back here.

The staff was super friendly and got my car done earlier than expected. They go above and beyond!!

What a great company. Literally the first time Ive had to file a claim to get the car fixed. They made it so simple on me. Kept me informed on what was going to happen. Sent me emails about the vehicle while they were working on it. Then made sure I was happy with it as soon as I picked it up. Got the vehicle done on time even with last minute hiccups.

This is my second experience using Schaefer Autobody and I can not say enough good things about them. They are extremely professional and courteous, and communicate every step of the way. They make everything so easy, and do really, really good work. Will continue using them in the future.

My car got hit and damaged driver side doors. They did a very thorough exam and estimated 3 week repair. Terry kept us updated throughout and they finished 1 week early. Highly recommend their work and Terry was awesome!

I worked with Mac Carda when I got rear-ended! He was very professional! The work on my Jeep was excellent and the staff, including the receptionist who was very helpful and knowledgeable! She deserves a spa day!! I will recommend Schaefer Autobody Center to everyone!

Terry was awesome. They got me in with a great quote and had my SUV done in 4 days...very impressed!

Brett and staff always fabulous to work with. They value my time and busy schedule and get work done timely. They are outgoing and friendly, I don’t use or refer any other body shop in Columbia or surrounding communities!

Worked with Terry after a deer hit my truck last month. Had some pretty bad dents on the bed and several small dents on the doors. Bought the truck used, so I’ve never seen any part of the truck in “perfect” shape until now. Makes me want to have all of the other minor imperfections taken care of! This is the second time I’ve gone to Schaefer and they have done great work both times!

Working with Schaefer Autobody was an outstanding experience. I hit a deer and was not looking forward to the process. They made it incredibly easy and painless. I especially appreciated the outstanding customer service from Mac. I got daily updates, he was patient, and consistently followed up with my questions. The work was done very timely and quality was fantastic.

Took our car here to get repairs after an accident and it came back faster than they anticipated and like brand new! They kept in good & constant communication with us on updates on the vehicle. Would definitely recommend

I unfortunately had my car backed into in a hit and run and was so upset about it. I just moved to the area and didn’t know if I’d be able to get my car fixed and it look like before but OH MY GOSH. They did just a good job with my car and were really patient and nice. Made sure I knew exactly what was going on with it and the process of it. My car looks better than new! Thank you so much! 10/10 would recommend this place!

I love Schaefer auto body. They have never let me down. I am one happy customer Thank you Schaefer

They did a great job and were very professional and efficient!

Schaefer was very professional and friendly from the moment I walked in the door. If you’re going to them it’s probably a bad situation so them acting this way is even more important. Glad we were sent to Schaefer! Great job!

Had a amazing experience with Patric and the people from Schaefer. They were able to fix my truck flawlessly and they got me back on the road. Would highly recommend them and I will bring all work back to them in the future. Thanks again for the hard work and talented people you have working for you.....

Everyone was very polite and explained everything to me in a way I could understand. I would highly recommend Schaefer Auto Body to everyone!

The staff was very friendly and called me and kept me up to date on what they were doing. Ill recommend them to others.

Incredible communication, fantastic work, and so fast! Great experience, would definitely recommend

Very quick work. Kept me updated on progress so I knew what was going on!

My experience at Schaefer was just perfect. They treat you with so much kindness and respect. You can tell that every employee there actually cares about doing great business. I would highly recommend them and will always use them in the future. My car was done perfectly and was even completed early!

Schaefer auto body took good care of my car. I am amazed and astonished by the customer service and the genuine care they put into their work. Thank you for taking good care of my car. Will be recommending everyone goes to them.

Fast, quality and professional.my drivers door was caved in and now it looks brand new nice work guys

Highly recommend. Very professional service

They did a very job on my car and when I got it back it had been detailed and looked great. An excellent job.

Terry was Awesome!! Kept us informed the entire time. Was done early and SUV was great! Very professional and friendly!

These guys are absolutely amazing! Fast, they keep you updated, and the quality of the work is outstanding. All the extras really show that they value their customers, and respect the relationship that keeps brings them back.

They fixed my truck quickly and it looks great

The staff was professional and they .ade it extremely easy

Amazing experience! These guys are definitely one of a kind. I have never been to a car shop where women got the same attention and respect as a man. They kept me updated and explained things very well. I felt like I knew exactly what was going on with my truck step by step! Thank you for such a great experience!!!

Theres no comparison, these guys take pride in their work. More local shops could learn from you guys, top flight by far. Ive hit 3 deer, one raccoon, I know good work!

I worked with Parker. He and the rest of the staff worked tirelessly to ensure that I would have my truck back on the road for a vacation. Within two days they had my truck looking better than new. I will recommend them to anyone I know. Great people, Great job, customer for life.

This is where you want to bring your car. They were so helpful during a stressful time. When the car was ready, I was able to just leave the rental there. EZPZ. Terry was the man. A friendly person that treated me like a friend. Thank you Schaefer!!!

Very friendly staff. Quick and efficient service.

Impressive service! Done a week early, straight forward, skilled workmanship, Gaps were all perfect. I cant say enough. Glad I found them.

Was very impressed with Schaefer Autobody!! Not only was my husbands truck fixed to like new but their customer service was A+!!! I cannot say enough about our fantastic interactions with the amazing employees!! Terry and Minda (hope I spelled her name right) were so helpful (Above and beyond) and friendly!! Highly recommend this company!!

After the accident we went to a well known Auto Parts business that helps us keep an older truck running and asked them to review the insurance company’s suggested autobody repair shops. Though not on the list, they sang the praises of Schaefer Autobody. The parts guy had his car repaired by Schaefer and said they were the best in town, so that’s where we went.We are completely satisfied with the care and attention Terry Mitchel and the crew at Schaefer Autobody provided us and our Camry. The insurance company wanted to deal with us, in fact, sent us a check. We were so comfortable with Terry that we asked the insurance company to cancel the check and deal directly with Terry at Schaefer Autobody.Our car looks like new. Terry dealt with all the insurance frustrations. We can’t thank Terry enough, and we whole heartily recommend Schaefer Autobody to you. And, when

Great customer service and work on my vehicle.

This company was the amazing, informative and kind.They kept me on the loop and even helped me arrange to get my car back when I needed a contactless swap due to COVID exposure.Terry was kind, thoughtful and accommodating.I will always recommend this business!

Lowest price out if 3 estimates, very professional, friendly and helpful in all aspects. Had my car finished several days ahead of schedule. It looks great!

Amazing Experience! Thank you to the General Manager Brett for making sure the process of repairs went flawlessly, the technicians Andrew and James for making my vehicle look better than new and to Chris in paint for doing an absolutely amazing job on paint. This was a total group effort that is appreciated more than words can say! Thank you Schaefer Autobody! I would highly recommend them to anyone looking for great repairs and a wonderful helpful staff!

Schaefer Auto Body Center here in Columbia are the most amazing people to use when you need your vehicle repaired. Their work is phenomenal and keep you updated throughout the entire process. Terry Mitchell and Brent B. do a fantastic job of getting you in and out like there was never any damages to your vehicle!

They fixed a dent in the bumper of my car. They gave me the lowest estimate out of the three places I visited and gave me updates during the repairment process. They also delivered and cleaned my car. Good service.

Great service made a world of difference thank you.

Excellent work fast and friendly service did an awesome job on my car the staff was very friendly and helpful highly recommend these people 😀

The staff and service was extraordinary. I felt well cared for at each touch point.The entire process from scheduling, drop-off, rental car, and pick-up was seamless. They coordinated everything with insurance.Plus, they hand washed and vacuumed my Jeep upon completion of the work!

I give Schaefer Auto body a 9 out of 10. I would give them a 10 except they neglected to do some cash work outside of what insurance paid for. They are SUPER friendly, SUPER professional, and SUPER fast.

I have used Schaefers 3 times now and they have always been so friendly, helpful, easy to work with and reliable. They are also more than willing to work in all kinds of budgets, with any insurance and with 3rd parties. I say every time I go there that I wish they did more than just autobody repair. They are my first and only stop and I would recommend them to everyone! Do not look any farther, this is an amazing shop!

Everyone was really nice and helped me through the process. My only issue was that it took longer than expected due to issues getting part. However, everyone was super nice about the unexpected length of time. I felt very taken care of by the people I dealt with.

Good quality work. Great employees. Got our truck done before the date that was given to us. Would recommend Schaefer Autobody to anyone. A+++++

Brett took great care of me!!

This was my first experience with any type of car repair and this is definitely what I feel like 5 star service should be! Terry went above and beyond to keep me in the loop with everything going on with my vehicle. It started off rocky with the insurance company not wanting to help cover anything and without the help of the Terry and the Mechanic taking extra time out of their busy day to go over every inch of my car with me. I would have just accepted what the claim adjuster told me and went on my way. The way they were able to break down everything to easier terms was very helpful. Anyone who needs any type of repair or guidance on their vehicle please go see the wonderful staff at Schaefer Auto Body!

Professional, on time, great repair after I collided with a deer.

Schaefer AutoBody is great to deal with . Got me up and running in a timely matter and called with weekly updates to let me know about my vehicle repair.

I dealt with Josh and Heather. Both were fantastic at keeping me informed with the progress of my repairs. End job looked great. Would definitely call Schaefer Autobody again to do any auto body repairs.

Place seems very nice and although they werent able to help with my problem, they were mostly professional and helpful.The only issue I had was the manager. The manager had a decidedly hostile tone with me from the outset of our phone call. The manager sounds like a big tough guy so I was pretty intimidated. I would recommend some customer service training for the Manager.

Very professional great service and great folks.

The second I saw my car after repairs I was surprised at how great it looked. Schaefer’s reps were incredibly easy to work with and friendly plus my car has never looked better!

They did a great job putting my truck together! I received the truck washed and waxed looking almost new!

They were amazing! My insurance took forever to approve my quote and they were never pushy and ALWAYS POLITE! When I was able to pick my car up, it was completely repaired and very clean! I will 1000000% reccomend them and should I ever need autobody work again, you better believe I will be returning! Thank you so much for your hard work!

The staff here are wonderful. They were fast in servicing my auto body work after my accident at a great price.

They went above and beyond in repairing my car. They very polite and courteous

Great service had zero issues and the repairs were even done ahead of schedule.

My car was hit in a parking lot on a Friday. I took it to Schaefers the following Wednesday to have them work on it. I was back in my car in less than a week, which was less time then they projected. They were very professional and willing to help me every step of the way. My car came back looking fantastic inside and out. I will be recommending them to everyone I know! Thanks guys!

Very professional and easy to work with. Great with Geico claims.

They were so helpful and had fast service! Extremely accommodating.

Brett and his team are fantastic! I have had multiple vehicles serviced around Columbia, MO the past several years, and Schaefer Autobody is the best. They have always been very friendly, honest, transparent, and always on schedule. Highly recommended!

Great service and communication. They got me back on the road quickly and painlessly.

Incredible experience w a shop. Honest guys doing honest work. I offhandedly mentioned my car door handle was broken when I went in for a separate issue and joked if they could fix it for no extra charge. They did. They gained a customer for life

They are Subaru certified and I could not have been happier when they fixed my baby from wrecking in its first snow storm. Thanks to everyone at the columbia mo location for making my experience great!

I took my car in for an estimate and never received an estimate number, or even a phone call or email in return. I even called to follow up during office hours and left a message and still have not heard back 4 business days later. I suppose customer service isnt of great importance, but I cannot speak to the quality of work they do.

I can’t say enough good things about Schaefer. My car was broken into and vandalized in St. Louis as I was passing through on a family road trip. Schaefer was responsive, communicative, and went above and beyond to fix my car for me. I never went to the shop but everyone I spoke with by phone was kind and understanding. Thankful my insurance company chose Schaefer for this ordeal!

Terry did a great job keeping me informed and knew what it took to get my Tahoe back into fighting shape! Great folks down there at the CoMo location!!

They did an excellent job Terry kept me updated regularly Im very happy

Very good work so of the best I ever seen very friendly.

This was the body shop where geico sends their customer for estimates. Initially has hesitant on getting my Lexus GS450h repaired, but the process ended up being very easy, they contacted car rental company to drop off a new car. I had a significant damage to my rear quarter panel and tail lights, but when i picked it up the car, it looked brand new, paint and body worked were perfectly done. their customer service is also top notch, i dealt exclusively with Jennifer who called me few times a week for an update. would def recommend this body shop.

Great people, very helpful. I have been told theyre excellent. I will know when I get my truck back.

After striking yet another deer and wanting to find another repair facility as I was becoming dissatisfied with my previous repair facility I opted to give this shop a try. From the moment I walked through the door and meeting Jennifer and Brett I had a very easy going experience. They made me feel like I have been a long time customer. Unfortunately the deer did more damage then the car was worth so it was a total loss. I was not able to see how well their workmanship was but if its anything like their customer service I would have been even happier. Thank you to everyone involved that had anything to do with my claim and car. Your professionalism and compassion has made me a customer (who hopefully never has to use you again lol) for life. Also with my line of work you will be the first recommendation I give. Thank you all again.

Very thorough insurance-claim repair. Coming from an 11+ auto claims adjuster:)

Very pleasant staff, fast skilled work, I highly recommend this shop

Very friendly service, but they are a bit slow.

They completed my car earlier than expected, they kept me updated with its status, and answered any questions I had. Theyre great

Brett took really good care of my car! He went out of his way to make sure things got done in a timely manner. More importantly it was done right!

Brett and the crew are also fantastic to work with and they do a great job every time I use them! Thoroughly recommend and I will use again if needed.

When I got claim for the car insurance, this company solved all the problems with trust and high quality service. They are so awesome!!

Quick and very efficient. Customer friendly

I was not happy with the out come of when I picked up my Camaro, I had asked them that it would be easier for them to push my car in and out of there work bay when they had to move it because it took a certain way to start it,they went ahead and did the opposite, it had to be towed by a wrecker to a repair shop, now I found out it will take close to 650.00 to fix it which I dont have

Work finished ahead of time and on budget. Highly recommend.

Competent, professional people. Made auto accident repair as pleasant and experience as possible.

Highly recommend! Very nice and courteous staff too!

1 STAR IS THE LEAST IT ALLOWS TO GIVE ON HERE OR I WOULD HAVE CHOSEN 0 STARS. WORDS THAT DESCRIBE THIS COMPANY INCLUDE, BUT ISNT LIMITED TO: UNPROFESSIONAL, UNETHICAL, SHEISTY BUSINESS PRACTICES, RACISM, LACK OF FOLLOW THROUGH, LACK OF FOLLOW UP, ETC. I COULD GO ON AND ON, BUT I THINK IT IS CLEAR THAT I AM NOT THE ONLY PERSON THAT HAS ENCOUNTERED ISSUES WITH THIS COMPANY. I SHOULD HAVE TAKEN HEED AFTER READING THE REVIEW ON HERE AND YELP, BUT I WAS NAIVE LIKE MANY TO BELIEVE THOSE WERE ISOLATED INCIDENTS...NOT SO. THIS IS A CULTURE IN THIS COMPANY. SURE, THERE MAY BE PEOPLE THAT HAD A DECENT EXPERIENCE, BUT THEY CANT SPEAK FOR THE MASSES. THERE ARE SOME MAJOR LEADERSHIP ISSUES HERE. THIS IS ONE OF THE QUALMS I HAVE WITH FAMILY OWNED BUSINESSES. THE LACK OF INTEGRITY, AND ACCOUNTABILITY IS UNDENIABLE. LYING AND DECEIT IS SECOND NATURE. IF YOU ARE CONSIDERING THIS COMPANY FOR ANY TYPE OF WORK TO YOUR VEHICLE, PLEASE RECONSIDER. IF YOU DO HAVE YOUR WORK DONE HERE FOR SOME ODD REASON, ASK FOR YOUR OLD PARTS, YOUR INVOICES, ASK TO SEE THE AFTERMARKET AND OEM QUOTES, SAVE YOUR INITIAL QUOTE, AND COMPARE THEM WITH YOUR FINAL PAPERWORK, ASK MANY QUESTIONS, AND RESEARCH INDEPENDENTLY BEFORE RESOLVING THIS IS THE RIGHT PLACE FOR YOU. IN CONCLUSION, I SUGGEST YOU GO ELSEWHERE, BUT IF YOU INSIST...BUYER BEWARE. BLESSINGS TO YOU.

WORST PLACE EVER!!! My mother takes her car in to get an insurance estimate done. They disassemble the damaged areas and submit their estimate to the insurance company. Of course the estimate is way to high so the insurance deems the vehicle totaled. The hood is bent in the corner (easy repair) they put it on as to be replaced for $675. The windshield reservoir has a red circle on it indicating damage. (its full and not leaking, not even a scratch on it) for $62. and there is more. things that can be repaired that they just threw on to be replaced. No wonder the insurance totaled the vehicle. So my mom was going to let the car go but I talk her into keeping it. So the car had been moved from Schaefers to Copart. I went to Copart and picked up the vehicle. I checked everything out and seen ALL nuts and bolts gone and one major piece gone as well. The upper tie bar (radiator support). so I called Schaefers and spoke with the manager Bret. he told me he would take a look around and call me back....5 days later no call back. so I call again...got voicemail and left a message...3 hours go by and no call back...so I call again...receptionist says she will give him the message...20 30 minutes later I get a call from Bret. He wasnt able to find the part...I asked him what he was going to do about and he said nothing and that the car isnt their responsibility once it leaves their shop (For one I am not talking about who is responsible for the car. I am talking about a part they misplaced, lost, stole, took for their own vehicle, sold for personal gain, thought it was going to be a scraped vehicle so one of their employees took it for themselves ..I dont know and I dont CARE)...anyways I tell him they lost it they need to replace it, he then tells me I cant prove anything..LMAO...I am pretty pissed now...but I try and keep my cool explaining that I have pictures showing the vehicle on their lot with out the part on it. I have pictures from copart (they take pictures when vehicles come in and leave) showing the part not on or in the vehicle. he says well it was damaged anyways and needed to be replaced. I told him I didnt care I wanted the part from the vehicle or a new one..he again stated they are not responsible for it because I cant prove anything. he offered to call his supervisor and I agreed. Hours later and I still havent heard back..I doubt I will hear anything seeing as how these guys operate. the funny thing is he tells me I cant prove anything and he wants me to believe him when he tells me the part was damaged and needed to be replaced..PROVE IT..how do I know the part was damaged..I have never seen the part YOU cant even find the part..Hopefully his supervisor has more sense than him..I will be calling again if not going there in person..... I mean who does that..takes your vehicle apart gives it back missing stuff and then basically tells you to go fly a kite...I hope this is a warning to all of you out there. Cross your fingers for me because this is far from over!!! Now where did I put my lawyers number???

Great service and fantastic bodywork!

Was able to get me a quote on the spot

Wonderful service. Great turn around.

Very knowledgeable, great customer service, friendly place, awesome work.

Great work and customer service!