You would think they would be a little more eager to help. Felt like I was doing everything on my own. Wont be going back.
Here for the Deer Valley homes. Excellent sales person and product
If I could give them a zero I sure as hell would we moved in our home October of 2017 they broke the marriage line when moving it in they put my bathroom door on backwards so now I have two holes in the frame cant get none of my warranty work done all of my appliances Im not in warranty because they let somebody else register the appliances in their names so now I have a dishwasher thats leaking and cant get any warranty work done on it because its being registered to somebody else every time I call it so well will take a message nobody ever calls me back Ive called Vanderbilt four times made a formal complaint against Clayton Homes in Conway and still nothing has been done very disappointed it took several months after being approved before we even got to sign the paperwork to get our home is been very very crappy service from the beginning if we would have known then what we know now we would have never went through them we do have a nice home and itd be great if the minor little details would have been fixed before they let us move in
Rachel was great and very helpful, she listened to everything we were looking for.
They need to get their stuff together, too much runaround Bs,,. Second time there, more lies.
Be careful when you buy and do research. We bought the 4 bedroom 2 bath bayside model and was ready to start our life and grow our family in it. They bootlegged our septic system and would not come trim it out. Walls cracked, plumbing leaked, cabinets not evenly together, the whole island in the kitchen was weak and would move when barely touched, the side of the cabinet by the dishwasher was falling over, the grout in shower kept cracking, there was a hole in the tub in the master bathroom, the doors were uneven and drug against the doorways, ceilings bowed, trim fell off everywhere, holes from staples under the linoleum floors, uneven joists, and nails falling out the walls. The master closet wall wasnt even connected to the other wall. You could see through it to the dining room and We could slip a rag through to the dining room from the closet. The whole house was a danger to our kids left and right. We tried for months to get them to keep their part of the contract we signed and they wouldnt, so we voluntarily surrendered our home. Sad that they get away with doing all of that to people. They should have to fix their mess ups and help the people who trusted them to help them to get their lives started. Now we are trying to figure a way to start over again with something safe for our babies all thanks to clayton homes in Conway Arkansas.
Rachel was a huge help to my husband and I. She was always there to answer any questions we had and walked us through every step. We highly recommend her! We found our little family the perfect home.
The lady that showed me around was a sweetheart
We have been dealing with Clayton for a few months to find out new home. Our sales person Rachel has been absolutley wonderful!! buying a home is a hectic process but she has done her best to make it as smooth as possible. if you are looking to buy a home go see Rachel at Clayton!!
Beautiful homes. Great area. Rachel did a great job at getting us into our new home.
Its been two months since my family and I went and found the house we want, but I have no idea where we are in the process or if the guy still works there. Everytime I call its his day off. The only communication we have had is an email to my wife saying he is not getting my messages.Update: finally made contact and there is work going on behind the scenes. Just a miss communication.
Rachel is awesome!I would recommend her to ANYONE ....Any Time! 2 thumbs up!Go Clayton Homes!
Beautiful Lot, Beautiful homes, beautiful sales team! If you want an honest, stress free buying experience this is the place to go!
Bad service if you gone help someone show them more than ONE home. And at least give the information on some they like. We looked at 4 homes on our own.
Great homes, Great people! If youre in the market for a new home this is the place to go! Ask for Rachel!
Friendliest, honesthsales staff, goes above and beyond to make sure you get what you want and need.
Was treated badly. I do not recommend. They lost a huge sale because of how we were treated.
Not the friendliest place, guess we will be buying from Hawks
This place would not even get a 1 star but to write you have to pick one. We bought a house from them 5 months ago and been living it in 3 1/2 months. There is still things that aint fixed. I would still have a broken window in kitchen if I didnt go to town and get one along with several other things. They let it rain on the outside with wind blowing rain up under the roof for 3 weeks before they would send somebody to fix it. THEY LIE BAD! They tell you what you want to hearandthats it. Susan in the service department is terrible!! Shes lied so many times. And would say she had stuff ordered then later on would ask me questions about what she had ordered...well if she already had it ordered like she said then why would she be asking measurements and stuff..cause she was lying. Then the manager gets involved Danny well it stilldidnt get any better. He lies to! They all say theyll call you back and NEVER do! He told me on a Friday he would call me on Monday or Tues and thats been 5 weeks ago and aint heard a word!! Terrible experience!! And DO NOT recommend them at all! Had my home for 5 months and still dont have everything finished!Edited: oh I see you have time and in the office long enough to respond with garbage. But not enough TO PICK UP PHONE AND CALL!!! Its been over 2 months since I talked to you and you said Ill call you on Monday or Tuesday. Aint heard a word from you! And Susan REFUSES to let me talk to you! And then you want to say yall are still working on getting stuff fixed...Susan just told me my case is closed she thought everything was done! Thats what happens when everyone lies and nobody will call you back. Your not apologizing for anything or trying to fix anything you just want everyone else on here to think you are. Well if you notice he always writes back on reviews and says call me so we can talk....NOT ON MINE!! Cause he wouldnt take the call if I did!
Nice homes but not very friendly
Rachel was FANTASTIC! #teamrachel 10/10 would recommend
They have some really nice homes available.
Our friends bought a home from this place and they were lied to from the beginning to the end nothing but a bunch of crooks
Beautiful homes, nice people and decent prices...
Just left Clayton homes in Conway, looking for a home with a friend. Our sales lady was called away from us by her boss . If we are not worth her undivided attention, we will buy somewhere else. She never did come back.
Troubles getting all the finishing touches done & doors hung, even 3 months later.
Great selection
Great place
Awful service & they lie about stuff
Very friendly and professional
Go see Rachel, at Clayton Homes of Conway!
Stylish
Very friendly