Easy online rental. Lock was in the unit and it was ready to roll . We had to upgrade and it was not a problem with the staff.
Amazing service Great storage place if I needed anything I just go ahead and call their local office and they take care of it for sure if I need to ever use a storage again I will definitely go here I recommend this business to everyone.
Only writing this review because after calling them to make them aware of my issues I was told I would be sent a number to call to make an insurance claim but never received a call. And when I tried to call back SEVERAL times they somehow weren’t answering my phone call anymore. THEN when I found the number on my own to file my claim the claims agent calls me, leaves a message that she will send an email to an incorrect email address so I can submit pictures. I called her back left a message twice and actually talked to her once and let her know the email address was incorrect and therefore never received an email from them. And AGAIN, never received an email! So to anyone thinking about renting a space from these guys: I left my household items in the facility for two months and ended up with BED BUGS. So beware. Oh and they could not have come from anywhere else, my items were NEW and so was the home I moved them into. Also My items had invisible marks that were not there prior to me putting them in storage. I will be submitting complaints to the Attorney General and any other agencies that take consumer complaints. This is ridiculous!
The storage facility had a break in during the February winter freeze in corpus. Several units were burglarized. Office staff stated that their cameras were not working due to loss of power through out parts of the city. I understand that these things do happen, but I dont agree with how they post the combinations to the walk in sections of the facility that lead to the store conditioned units, which unfortunately is where my storage was located. All my electronics were stolen and the insurance didnt pay due to the cameras not working at the time. The facility manager stated that theyve had this happen before and have an idea of who the perpetrator is, but that doesnt help me or the others.
Every time I have called to get help or information any of the representatives I have spoken to have been amazing and helpful. They always know what they are talking about and offer great feedback and advice as well as amazing customer service and respect. The facility is clean and kept up, the staff on site is always willing to help in anyway. Would not go anywhere else for a storage unit.
Jonathan was very helpful in getting us a storage unit the same day! We were in and out in less than 30 minutes, tour and all. And he even showed us products that we didn’t know existed like the quilted blanket and moving products that would aid in our move! Awesome place and awesome workers!
They shouldn’t even get a star in my opinion I am a person that has seizures and was unable to pay my payment due to going into the hospital they allowed for my belongings to be auctioned off I wanted to literally kill the person that allowed it to happen because they knew my condition and did it anyway the more I think about it I learned that I didn’t need the belongings I needed my children and myself instead my kids cried about it I cried about it and I moved forward there were pictures inside that could never be replaced along with expensive expensive couches and clothes etc at the end of the day it’s just materials
Deceptive business practices. Raised rent by 50% after 5 months without notice. After complaining,, still raised by 25%. Expensive, bad location, narrow driveways, on a steep sloping hill, inconvenient gate access, short unit doors, mandatory insurance, and non-refundable administrative fee. The good things are that the gate works most of the time and its only a few miles from my place. Moving out as soon as possible.
Great Service. They will cater to your moving needs quickly and professionally!
Had no problems here good place
Great customer service and great communication! I highly recommend.
Great place to store. Excellent customer service and security. I would highly recommend them and would use them again.
I have one unit and had to get an additional unit due to a leak in my apartment. I was not happy that I was charged an additional administrative fee when I already was a customer. I dont like the fact that they keep going up on the rates when youve been a repeat customer. If they go up on the price again then Ill move to a better rate somewhere else.
I cant answer that question...iv been there two times and nobody is ever in the office
Everyone I spoke with was kind and helpful. Jonathan was very nice and informative. He helped me get everything done very quickly which is exactly what I needed!
This place is so disgusting. They have a terrible rat problem. We found rat poop all over our belongings. Our “AC” unit was so humid, what a joke. Don’t use this storage unit.
We needed a secure, clean, and professional facility to store our valuables and house goods while trying to sell our home. We reserved online and within 10 minutes of doing so, Ms. Donna called me to talk details. With this being our first time needing storage plans, we were unfamiliar with the process and fine print. Ms. Donna was extremely helpful in explaining how the process works and had even stayed late to help finalize our reservation! She even emailed me a map of the property so I could find our unit! These folks are the real deal! The hours are great and the units/hallways/entryways are kept squeaky clean. Thank y’all so much for your service!
They were so awesome on getting me a storage room quick and fast ! I was able to get all my stuff moved in in one day and the storage was nice and clean and fit all my stuff. This was my first time ever getting a storage and Ill most definitely be coming back to them if needed!
They were very quick and professional with setting us up with a storage unit. They were very helpful with any questions we had.
Fast, friendly and you can reserve/rent all online at your fingertips! Customer service was amazing, provided detailed instructions that are easy to follow to make your online and moving into storage experience great!
Jonathon was extremely helpful in answering all of my questions and helping me find a unit to fit what I need. Went to extra mile by printing my lease out and helping me put the keys on my unit.
It was a very easy and fast the guy was very helpful
Awesome personal and management.
Staff very helpful and informative. Spaces clean and well kept.
I love the storage company they really helped us at the last minute they went above and beyond.
They were very quick and professional with setting me up with a storage unit. Price was also very reasonable.
So far so good! Tim did a wonderful job showing me around and assisting me!
Dustin was very polite and helpful. Made my first experience with a storage company a great one. Would highly recommend them for your storage needs.
Very helpful and friendly staff on sight. I was disappointed to learn that the rates change daily and our rental went up $10 per month from yesterday’s web price!
Donna was extremely sweet when I arrived. She already had all my info from my online reservation, and immediately took me to view the unit. Very pleased with my experience. Super fast service, super sweet management and was fully informed with conditions of lease. Thank you Donna 😊
Very nice and secure facility. Great customer service.
Johnathan Craig was awesome I needed a storage unit and the service he gave me was very friendly. He gave me a good deal on what I needed and gave me some helpful information about my moving process made things so much easier for me. I highly recommend if your looking for a place to move your stuff into he’s the guy to talk to
Unloaded work truck there...
Units are large. Prices are good. But if something breaks like the door to your unit be prepared to wait 10 days to lock up again or carry 1 box at a time to a different unit without help or a furniture dolly. Too much for the customer when its the businesses problem.
Great location, affordable & clean. Awesome staff!
Mr Jonathan Craig was extremely helpful in getting me the unit I needed. Loved the area and space and the best deals in town. I highly recommend coming to these units and talk to Me. Craig. Get the web pricing for ultimate savings. You rock Jonathan thank you.
Very clean location and friendly staff. Great prices!!!
Jonathan Craig was very friendly and very helpful when I went to look at a storage unit. Definitely recommend them! And their rates are cheaper than others Ive seen in corpus.
Fantastic facility, clean and reliable storage. You will not have to worry about your belongings being damanged/lost/or storage spaces broken into. Johnathan was a real help in getting everything sorted out for the best experience. Highly recommend!
Great place. Very patient and helped me get the best price. Polite staff!
Fantastic customer service! They made sure to find us the exact size unit we needed and had an incredible price. Place is clean and feels very secure. Administrative fee was waived because of hurricane Harvey, which was very helpful, and first month was free. Highly recommend storing with them.
OUTSTANDING and friendly Customer Service! Very professional :-)
Made an online reservation and got a confirmation call from the on site manager to confirm my reservation. I came in to the property and looked at the unit and it was way more than what I had expected for the price. Everyone was so awesome here and Jonathan was amazing and answered all of my questions. I would recommend this place to anyone I know.
Super nice customer service and very knowledgeable
Great place,great customer service. Fast, no issues very professional. Took the time to show me units so I could pick the right one. Great people would definitely recommend
You will find that both Kathy and Mark are REAL people -people. If you need storage, it is worth your while to depend on them for flexibility and understanding, with a good dose of empathy. We moved into the area from central Texas with unique needs following a whirlwind closing of our ranch. They did many things over-the -top to make our transition here in Corpus less stressful. They are highly recommended.
I would first like to say this is a honest review from a local. This storage facility is great....more than great its OUTSTANDING. Cat (manager) is more than helpful to accommodate and resolve any issues. I was in the military for 9 years, I have used dozen of facilities and this one takes the 5 star review over them all. If your looking for a safe and friendly storage I recommend Extra Space Storage period.
I have used this storage location off an on for many years and always had the greatest experience. Its affordable, they keep it very clean. They help you with all your needs and concerns. I would highly recommend Extra Space Storage.
The place was very clean and welcoming! Travis at the front office was very helpful and provided the answers to our questions and concerns and offered us a great deal. I will pass on my experience. Thank you!
Good prices very nice people
Very secure, clean place, large drive way to move around in
The facility and storage unit is very clean. Donna Adame was extremely knowledgeable and answered all of my questions.
The staff was extremely helpful and friendly. Storage units in good shape and clean. The pricing was competitive and reasonable for the market place. The only negative was the admin fee charged for each unit. I needed 2 units, thus 2 fees. The cost of doing the paperwork should not be passed onto the customer. If you want to have a business, then you need to accept the fact that you will need to spend a little money to run the business.
The staff was fantastic. They made everything so easy for me to get in and out. The facility is super clean and easy to navigate.
Jonathan was very knowledgeable and got us taken care of really quick. Good storage units.
Kat was absolutely wonderful! Went above and beyond to help us find the best unit for our needs. She explained the benefits of having a climate controlled unit and we where sold! Kat is very professional and a joy to be around. Great experience!
Kat was awesome!!!! The minute we walked in she was jolly 😄 helped us get what we needed with out the pressure. Oh in the place was super clean too like spic and span.. That was nice because ive been to other storage units and they are gross.. Love this place!!! 👌
Kat was awesome! Was very busy and still took the time to take me around and show me the different size and locations of the available units. The location was a little far from our house on the other side of town but when I saw how clean the units and the whole place in general was made it worth the fifteen extra minute drive!! Thank you, Kat!
We needed to keep my mom’s furniture in storage while we finished work on her new apartment. The staff is very accommodating and the facility was very well maintained and managed. I would recommend this place to anyone needing to keep their belongings in storage in climate control buildings.
Very nice and helpful folks that work there. They gave me all of the info that I needed to get the right size unit that best fit my needs. I strongly recommend them for any storage needs.
Just got a storage unit today, Jonathan was so helpful and got us setup in a very timely manner. If you need a user friendly climate controlled storage unit at a decent price definitely give them your business!
I am so so happy I found the best storage place in corpus christi and the personnel especially Kat the site manager was a life saver. I was frantic to find storage and she worked with me to get me exactly what I needed. I was treated professionally and with the utmost courtesy. I give this!storage place and Kat and her personnel a perfect 10 stars !!!!!
Helpful, clean. friendly, top notch, service. I recommend this business.Travis was the best. review by Silvia Maynez
Wish they would stop going up on the prices
Couldnt have been more pleased with the service provided here. Mark was exceptional at ensuring I didnt leave without being comfortable with what size I was going to rent. Friendly, knowledgeable manager. Thank you for going the extra mile....Ill be sure to refer anyone needing storage your way Mark!
My best friend lost everything in a fire. And donations of furniture is pouring in and we went to get a storage and came to Extra Spaces Storage and they donated the storage unit to my best friend. What awesome people they are. Thank you Kat Browning and Kara Morrow
Ive been storing my belongings at this location for eleven months and am very pleased with the service, the staff, and I the unit itself. I dont find any dust or cobwebs on my things and I never see any insects. While Ill be glad to be able to get all of my belongings back into my home, Im glad that I chose Extra Space storage in Calallen in the interim.
Great service with awesome people. Best storage customer service in my experience. No worries of damages and great price in my opinion. Keep up the good work guys and thanks for great and reliable units
Entire staff is extremely friendly and accommodating! Prices are reasonable and storage unit is always kept clean and bug free. Highly recommended!
Jonathan E. Craig helped me set up and find my storage unit. Hes awesome
Clean, reasonable priced, and helpful staff
Mark and Kathy are great people. They know what they are talking about when it comes to storage. If you ever have a question they will answer it the best they can if they cant, they will find you the answer. I recommend them to anyone that need a storage unit.
I was very satisfied with the service I received here at extra space storage. I was helped even though it was after hours I had the wonderful lady ms.Kat reserve my space for me to come back an pay for my storage. I would recommend this storage spaces to anyone who would need to put there personal things to be stored.
Ive been with extra space storage now for going on three years and I have to tell you guys how AMAZING your manager, Kat is!!!! Always there to help me when I had ANY PROBLEMS, QUESTIONS CONCERNS. MY LIGHT BURNT OUT AND FIVE MINUTES LATER I HAD A BRAND NEW BULB. MY ROOF LEAKED BUT WAS FIXED AND TAKEN VERY WELL CARE OF THAT NEXT DAY. IM SINGLE AND ALWAYS LOADING AND UNLOADING MYSELF A AND SHE ALWAYS CAME AROUND SEVERAL TIMES CHECKING ON ME!! I really really really appreciate how reliable your staff was for me and my belongings. Thank you TO THE MOON AND BACK for all my needs and privacy with the gated entry. Thanks again,SINCERELY,EXTRA HAPPY TENANT,CARA KENNEDY 632
Very nice folks working here. They were very polite and greeted me with a call in the morning to notify me that they had my storage unit ready for me to unload myoving trailer. All units are clean ad the restrooms as well. Strongly recommend this place.
Kat!!!!! Seriously these ladies are the greatest!! Tell them what you need or what your issue is and they will get you covered!! The rooms are well kept the property has been improved majorly and climate controlled is exactly that - your stuff and your sanity are safe with these ladies.
My experience here extra space storage is very satisfied and the staff is very friendly and courteous and concentrate of their customers. I would advise anyone who is on the market for storage space to drop by and visit Kathy Browning and her staff to keep your belongings safe and you peace of mind.
Employee was very friendly and helpful. Nice and clean storage facility. Great price for a large storage.
Ive used this storage facility for almost a year and it has been a very positive experience. The staff is exceptionally friendly and helpful! The grounds and units are kept meticulously clean by manager, Kat. As long as I am in need of a storage facility I will use Extra Space Storage in Corpus Christi.
Really is open 24 hours, yet feel safe @2am
The girls at extra space are great. they really take care of their customers. This is a wonderful place to rent. I was a customer in the past and would not hesitate to rent again.
Tremendous experience, I received the space I needed at a very reasonable price. I worked with Kathy Browning, a true professional that made the purchase so simple and enjoyable.Thanks again Kathy,Dale
Great customer service by Donna safe place to store my valuables.
Went shopping storage areas. Saved $25 per month and got 100 sq feet more :)
Donna was awesome in getting me my storage unit!! Highly recommend!!!
Kat is a really awesome person and goes far and beyond for her customers! Shes always there and is provides great service always! Thank you girls for everything you do there and taking care of us.
Both Brian and Valerie are always smiling and taking care of this property well. Everytime I go to my unit, I see one of them helping customers or cleaning the lot. Always staying busy. Friendliest staff you could ask for!!!!
Thank yu Jonathan E. Craig for all ur help yu were very helpful we enjoyed the visit we would recommend this storage place to everyone call an talk to Jonathan.....!
Donna assisted me with finalizing my storage unit and also took me to see the unit before I signed the paper work. She was very friendly and professional.
Awesome Customer Service! Kat and Kara made my 1st time storage rental experience a great one. It was very convenient with the online reservations. You guys rock!!! Thank you!!!
Kathy is is a amazing manager. Every time I wake in she is really friendly and happy to see me. She always have answers to my questions.
This place is a life saver. The staff is there for you and actually care about their customers. I have no problems what so ever and enjoy renting with them. I give a ten star if possible.
Donna helped us out and everything was super quick and easy!
Dam good service in and out really quick property manager explained everything made it really easy
Wonderful customer service Jonathan was able to help us pick a perfect size for our storage.
Nice and trustworthy place to leave your belongings. Fenced and security cameras placed throughtout property. Helpful employees
Everyone was very helpful. Made you feel like you had known them for a long time in stead of just meeting them. Sad that they fired their manager. A company that doesnt take care of their employees and fires a manager who had them at 97% capacity. And then edits my review isnt an honest company that Id do business with. Go ahead and edit it again, Ill keep putting it up.
I would like to say that Kat and her team go beyond the call of duty. They not only provide for storage needs, but they protect a families precious keepsakes and a lifetimes of dreams. This team works with you when life throws curve balls. Thank you so much.
Jonathan was such a helpful person, made renting a storage go smooth and fast! Very clean safe facility.
People are nice,but price would go up and dont know why. Rented for 2 years and price went up 3-4 times. Had to move to another facility. Lots of spiders and some rodents.