Great service! Manner was extremely knowledgeable and friendly.
Time spent with Crystal was very informative. She is very good at her job! Job performance was outstanding.
Crystal was awesome. Very good with explaining and very sweet
The Service was great and they made sure that you are completely satisfied with the items you purchased and understand how to use it properly thanks for everything
The service was awesome and fast... love it
Crystal was very helpful with getting me and my kids the phones we wanted and getting us the right accessories
Chystal went above and beyond to make sure I left satisfied. Great service! Thank you so much!
Karla was great, she got me a new phone set up quickly and get me the best deal!
I just bought a new IPhone. Customer service was excellent. Kara really explained everything.
Didnt take long at all. Switched to an iphone12. Associate was very knowledgeable setting up my phone for me. Much appreciated.
Karla was very nice and sweet. She was very helpful and did an awesome job of explaining everything.
Karla was very awesome, very helpful and efficient! She took her time with me and answered all my questions. I enjoyed my experience with her at Verizon.
Manny from Verizon was very helpful in helping me with my new phone. Over all experience was stellar!
Customer service was amazing! Thanks Karla for your patience and help!!
Crystal was awesome helping me with everything. She knows her stuff 😀
Crystal was very knowledgeable, kind, and patient. Friendly customer service.A+
Karla was very helpful, she was patient and kind setting up my new phone. Thanks!
Manny helped me so much with setting up my new phone! He was extremely patient and answered all of my questions. He helped me with my iCloud backup, Apple ID and all my apps! I loved the service and I love my new phone! They also follow the necessary and adequate Covid-19 protocols, which is so important considering the state of our country. Thank you for caring about our community and our health! I was relieved knowing that I could go into the store safely!
Great experience very helpful
Very helpful and explained everything well
Great customer service. Thanks Karla for the assistance!
Worst Experience Ever. Me and my mom went to get a final bill and they wouldnt let us both in. Only one person at a time. We are in Phase 3 and they are still only letting one person in at a time???? Then when my mom walked out, the lady told me If you are going to be rude, you can just leave!. Excuse me? Just when I thought it couldnt get worse, she couldnt even print my final bill. She didnt know how to print it, even though all the details of it were on the computer. And she kept giving me false information saying I can view all my bills online and I can have them emailed to me. No I cant, my account is closed. I am so happy we switched to T-Mobile. They have way better coverage and customer service!!
Very good service thanks.
Manny was a great help! Thanks
It was a nice experience. I am super happy to buy my daughter a new phone.
Crystal was so awesome and helped so much! She made my experience so much better than the associate i started the sign up process with. 10/10 recommend!!
They are awesome here. Very helpful. Thank you
Good seevice
If you have employees this terrified of the virus they should be working from home and not out in public. I was the only customer in the store with the only employee in the front. She was hiding behind a shield and I was sitting 6 feet away when i pulled down my mask to unlock my phone and she freaked out
I walked in, the only customer in the store. Waited while one worker had to talk to the other. Show the guy a special that my daughter who was on my plan got at Best Buy. Show it to him and asked if they had that special or something like it. The reply was, not thats something that just Best Buy has. Not, we do have those phones, we dont have that exact deal but let me show you this. Not, we can give you this price for that phone, not even, what are you crazy, we couldnt possibly compete with Best Buy! Just nope, see ya! S10+ you would think theyd try a little! That was my last trip to that store.
Was able to get in and out with my new service and phone. Great customer service! Thanks Manny for the assistance!
Angel was very resourceful, professional, and polished. After forty years, today I became a iPhone user. He made the transition so incredibly easy.
I went in to see about adding a line. Crystal was very knowledgeable and helpful. She took her time with me and answered all my questions. She set me up with the best plan for me and finalized it all a few days later.
Was waited on promptly and efficiently
After being so frustrated with your online service as well as your Customer service over the phone, I was pleasantly surprised to be greeted by Crystal at the Crowley store. She was so very helpful. She took care of all my phone needs and helped me set up my new phone as well. I wish all your other customer services were as efficient as Ms Crystal!
Angel was amazing. Best experience we have had in a very long time. Everyone was beyond nice. Anyone feeling neglected by your current wireless provider, go to Verizon!
Many was amazing and very helpful! I enjoyed my experience with him at Verizon.
I love this store, Wyat is friendly, knows just what I needed when I entered the store, I really needed something when I went in, I was so grateful the store was open during the Coronavirus. I really needed for phone usage.Thanks so much!!!Today Crystal waited on me. What A Wonderful Young Lady, she was so kind and helpful, not rushing me, what a pleasure, very friendly!
My thoughts and opinions are this retailer is very disrespectful towards its customers and is very rude when it comes to time towards there customers I am a business owner trying to purchase services from you and for you to show so much as little respect towards me or my opinions to the matter of my account I wouldn’t recommend this location to anyone and not to mention im visiting from out of town just til sunday
Aimee Chance has been the greatest person to do business with. She is very knowledgeable about what she is selling and she has a great personality. I did 5 new lines with her. She took her time with me and explained everything. I will be sending her my family and friends to do business with her. Thank you for the wonderful service you provided me and you did it with a smile on your face.
Fast and friendly. I was in and out in less than 15 minutes. And that was with starting a new service. Angel was knowledgeable and I received great customer service.
Angel and Logan were absolutely wonderful at making a frustrating situation better. They worked tirelessly to fix the problem as quickly as they could and made the whole process very pleasant. I would absolutely suggest them and Verizon Crowley as a whole to anyone who is looking to buy a new phone, tablet, accessory, or to switch service in general! They were both so wonderful and cheery throughout this whole process. Excellent customer service!
Crystal was Very patient and very helpful she know all the answers and stayed later to help thank you again I’m glad to be on the Verizon team now
Very nice lady...Very respectful and friendly.Thanks karla♡
I went into this store, they were Very Pleasant and Friendly. I was having problems with my phone calling a certain 866- number and I can certainly call out now. I also had problems with the GPS on my phone and they corrected that. I wish they had been this helpful at the store in my Hometown, I may not have had the problem in the first place! I want to Thank Them for the Very Courteous and Personal Service I received. I am One Very Happy Customer Now! Thanks Again!
My experience was pleasant. They helped me right away, which is very important because I dont have much time with a newborn and a 5 year old. Thanks so much!
Excellent help I lost phone they got me back on track thanks
Great staff. Wyatt and Angel are the best. Thanks so much for your help.
Very helpful. Thanks for the quick service.
You sent me the wrong power cord she was very nice Sure would be nice if you sent the right power cord
Service was excellent, I was in and out within a couple of minutes. Manny rocks!
Helpful
Great experience. Very knowledgeable and helpful. Quick and effortless. Definitely recommend
Very knowledgeable. Time to do 3 phones and transfer services did not take as long as other stores. Very professional. Found me better plans and discounts. Great customer service!!
Awesome customer service!! Fast service, all question answered and did I mention I danced to the music with staff support as well.🤣🤣😉😉 Yall go meet this great team and get everything you need!!
Very pleasant person, professional and friendly
Very kind and patients with us and explain all details to us apreciate his work ethics very satisfied
Excellent service with a smile. Shared deals that were appropriate for our needs.
The service here is great. They are very helpful, and play awesome music while you are waiting for things to be processed and taken care of.
Love coming to Verizon Angel is always very helpful and polite, welling to help you in anyway he can.
Crowley Verizon has the best customer service. The workers are very sweet and knowledgeable. Aimee,Faith, and Angel go above and beyond to help me in any way they can. I am a very satisfied customer.
Manny was fast and friendly. He is a good salesman talked me into getting better then i wanted to get
I had a really nice experience Today! The guy in the store was so friendly and gave a good service! Definitely will be back
The service here was awesome, I would highly recommend anyone to come here for service. The workers are amazing
This place is Awesome! I got a great hookup. I have the Samsung Core Prime. I have the glass screen protector and it cracked and they replaced the glass for free. Aimed Chance is an awesome sales person. Go and check her out!!!
Love my new tablet Angel set up for me! She made sure all of my grandkids games were there and set up a protection app. I recommend Verizon in Crowley
I wanna thank angel for helping me out today I drop my phone in water and he saved me even stayed late to help me
Some of the best customer service and all around knowledge I have gotten from any phone company in a long time very satisfied with the service angel gave to me
Angel was very helpful! She set everything up on my device even though I got it offline! She showed me everything I had questions for. I recommend her
Aimee Chance went over and beyond to help me. She is very friendly and always has a smile on her face. Wonderful service. Go see Aimee Chance
The service at Verizon is amazing,, they try and help anyway they can. Awesome sevice...thanks Verizon!!!
They helped me with all my cellphone need, and the customer service was phenomenal. I recommend Logan and Nathali to anyone and everyone.
I went into Verizon with a phone malfunction and was very impressed with THE HELP I received. Angel went above and beyond and fixed my phone with a smile...I would definitely recommend him! Thanks, Angel!
The service and understanding here is indescribable. They make sure to put you in your device that fits you and your budget. Angel helped me move all of my things over even though my phone was completely destroyed. He went out of his way to try every possible option.
Angel was so helpful! She put our accounts together and upgraded me. I recommend this store
Angel set up my girls phone perfect! She set up the parental controls for me and made sure my daughter would be safe!
Staff not very knowledgeable of current plans, products, in-stock phones... And were not eager to look for further knowledge or gain new business. Experience was enough to help me decide to remain with my current wireless company!
I had a great experience on Crowley la, the attention of Juan Angel was wonderful and helpful. He has a lot of patience and knowledge of everything in the store . Congratulation Juan Ángel keep on Well!!!!
Wonderful Service!! Aimee Chance takes care of me. Go see her she will take good care of you!!
Excellent service at Verizon here in Crowley, La Nathali did an awesome job helping me get my new phone I love it I would recommend this store and her to anyone !!!!!
Great Service! Easy setup and all concerns were addressed immediately.
GREAT help from angel today getting my jet pack fixed/replaced
Love the store very helpful frinley always willing to help.
I am not sure what I did but my phone was not working. Came in to the store and Aimee Chance fixed it with no problem. She is a wizard with the phones.
Fast, knowledgeable efficient service. Kind staff
Very kind and patient service. Love my new phone.
I went to get one of my boys a cell phone today. Omg the service was excellent very nice people. Terry was my retailer everything went smooth I appreciated the assistance. Thanks Verizon!!
Best customer service by far! Switched to Verizon from being a customer of ATT for over 20 yrs. Angel was our representative and top knotch service.
Angeles set up my tablet perfectly and explained it all. I love it
Wonderful service highly recommended
The girl was very helpful. Answered all our guestions.very helpful.Thank you for all your service.
Crystal was very friendly and knowledgeable
I am extremely satisfied with my visit today. I have never been so pleased and had all my questions answered. Thanks!
Karla was great, she explained everything
Great service!!!Raquel helped me understand my new phone and even helped me with my new tablet.
Service was good! Wish they had more in stock but they helped me as best as they could!
Nathali was very courteous and very helpful. She offered the free offer and set it up .
Go see the girls they will take great care of you!! Wonderful customer service.
Thank you to Angel! Without her help I wouldve lost everything. She truly goes above and beyond
Angel was amazing, she went into detail with everything and set up my phone exactly how I wanted!