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Capital Distributing
2910 N Stemmons Fwy, Dallas, TX 75247, United States
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Capital Distributing
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Lo
Review №1

Have purchased appliances for our new home 16 years ago, a cottage we built 5 years ago & our remodel this year. They are amazing. Michele Holmes did a great job of helping us choose the appliances & during a difficult time to get things, she was on top of everything. The installation team is amazing as well. Highly recommend.

Li
Review №2

What a great company to work with! Got the best price available even online on my oven, helpful and knowledgeable saleswoman, Renee West. As well, I wasn’t ready for it yet, so they held it for me. I then got two prompt calls ( on the day I asked her to call back) fromJulie Suratt to set up my delivery. Delivery was set for the next day. I received a text when the delivery truck was 11 minutes away! It was so helpful as I had an appointment I was able to adjust so my workday was not interrupted. And lastly, I wish I had gotten the names of the men that delivered my oven. They were fast and SO helpful making it fit where I wanted it. Thanks for everything!

Jo
Review №3

Communication with this group in all of the years of owning high end appliances was the absolute worst. Every month they said (after we paid in full) that our appliances were coming. COVID became the excuse for the first four months, then staff turnover and guess what still never received our appliances in full. I would not recommend this group to anyone building or remodeling a high end kitchen.

Ga
Review №4

Haley was fantastic every step of the way. We are renovating a newly-purchased vacation home in a city in another state. She coordinated with a local Ferguson showroom for our contractor to pick up breakable items. Haley shipped the rest of the items directly to our contractor. Everything arrived ahead of schedule and in one piece! Even our contractor was impressed! I can’t say enough good things about Haley. She’s very responsive to email and phone calls. She diligently searched for specific items to meet our needs. Her customer service was exceptional and outstanding! Thanks, Haley, for making the process easy and fun!

Ti
Review №5

Joyce Rambo is the BEST!!! Joyce was very detailed oriented and considerate of my needs. Throughout the process I felt very comfortable with my selection. I was given multiple options with a spreadsheet to compare and contract. I will recommend Joyce to all my friends and family.I purchased an outdoor built in grill with cabinets. In addition I renovated my entire kitchen with the help of Joyce.Thank you Joyce!!!

Ro
Review №6

Our sales rep was outstanding, down to earth, knowledgeable and very professional. we will be purchasing our gas range here

E
Review №7

I am remodeling my kitchen and 2 bathrooms. Haley helped with all the plumbing fixtures (faucets/sink/garbage disposal/shower fixtures, etc ). She totally knows her inventory and is helpful in offering her expert opinion when I asked for guidance. It can be overwhelming but Haley helped in making it manageable. My interior designer and I visited together and told Haley of the projects we were doing. Haley was professional and attentive to customer service in her response that day and in following up with me with the quote and getting the order placed and delivered on time!!

Je
Review №8

Kermit spent hours with us to navigate this process. Loved every minute of it and we cant wait to get started!

Ma
Review №9

Very diverse appliances for the majority although there were a few items in the untouchable (my limited budget) price range. Of course, a single trip is generally insufficient because the salespersons provide bountiful web links for the customers to do more homework.The other fact that was refreshing was the honest opinion from the salesperson - no bait-and-switch, no upsell just common sense advice and extreme patience with even uninformed questions by yours truly.

Su
Review №10

Ive been shopping here for over 30 years and cant imagine buying my appliances anywhere else. Customer service is the best you will find anywhere and they stand behind everything they sell. A beautiful showroom where they help you find the right choices for you and not pressure you into something you dont want. They are also wonderful about supporting local organizations and are always giving back to the community - shop local here - youll be thrilled that you did!

Lu
Review №11

Showroom with everything you may need for creating your kitchen dreams

Bi
Review №12

Wide selection with helpful staff who know appliances

Ya
Review №13

The show room is enormous with so many products at display. Riley was helpful and gave me a good quote much below anywhere for my 48 profile GE fridge (price for Subzero was also good). They also did built-in installation with reasonable extra fee. Installation team was 4 people and professional, properly protected my hard floors from 800 lbs of load and used a special dolly. Everything went smooth.

La
Review №14

Elegant showroom. 10-50% less than market cost. Many unique pieces. Enjoyable afternoon browse. Top customer service.

Je
Review №15

In the process of a total house makeover. Haley was extremely helpful in helping us with pairing down options in a world that can be very overwhelming! We appreciate all of the time spent listening and providing options.

Je
Review №16

I had a very, very negative experience here today at Capital Distributing. I do not recommend and will advise all of my clients to shop elsewhere.

Sa
Review №17

I have used Capital a few times on a friends enthusiastic recommendation. I worked with both BAnn and Haley. Every time, Ive had an excellent experience. They were fast, informed, opinionated (in a good way). In addition, they helped me by email. So much more efficient than going to a store. The products Ive purchased with their assistance have been consistently excellent. Highly recommend.

Fe
Review №18

It was a pleasure doing business with Capital Distributing! My salesperson, Haley was very knowledgeable about the product that she represents which seems to be a rarity these days! Excellent service and very fair pricing too!

Cu
Review №19

We were greeted nicely and taken directly to our area of interest. Our toddler got to have fun playing in the little playhouse. They have a LOT of selection from a variety of manufacturers. If we had a question it could be answered. All folks were very helpful and friendly with no pressure. Clean and well organized. If you want a nicer grade appliance - go here!

Ki
Review №20

We had a wonderful experience with Capital Distributing. From start to finish the process was seamless. The installation of our new Bosch dishwasher went perfectly. The install team was on time, friendly, professional and fast! We had to share our positive experience because we were so impressed! We will definitely do business with Capital in the future.

Ph
Review №21

Luxury furniture & place.

Mi
Review №22

Amazing merchandise! Top name brands, high quality, great service. The showroom is beautiful, adorned by all of the latest and greatest, most current, technologically advanced major kitchen appliances. Greated with warm, home baked ( or showroom floor models baked) cookies that fill the air with a sweet aroma that entices you to come in and take your time to browse. The sales staff is knowledgeable and accommodating. They can answer any questions you may have. Our whole experience here was positive and fun.

Mi
Review №23

Our experience -- from the showroom to coordinating delivery to installation was excellent! Everyone was incredibly responsive and helpful. Special kudos go to Jessica who was amazing (and very patient!) in helping to schedule our delivery (and then helping us reschedule it twice when our project got delayed). I would no doubt use Capital Distributing again!

Tr
Review №24

We bought a Monogram Appliance package. Lisa Salisbury helped us through the process. Some issues arose, but Ryan Vaughn and Lisa Salisbury made everything right. I would highly recommend them to anyone looking for appliances. Keith and Tracy Bradshaw

Za
Review №25

Knowledgeable and very helpful people, great showroom. We’ve used them for kitchen and bathroom remodels.

Jo
Review №26

Excellent service and pricing. We worked with Chris Wynn on the selection, purchase, delivery and install of our appliance package, and it was an amazing and smooth process. And their showroom is beautiful with almost every option to look at. A great company that I would recommend to anyone!

Me
Review №27

Cannot say enough good things about Capital Appliance! Amazing sales person, Chris Wynn (and his assistant, Jessica), and installers. Buying appliances has never been easier, and the prices are competitive. Having this experience, cannot imagine shopping anywhere else.

Ra
Review №28

The quality of merchandise is the best. The help in the showroom was wonderful. The service, delivery, and communication was excellent. As an owner of a retail store, I know the importance of that. Nothing but good things to talk about Capital Distributing.

Kr
Review №29

Joyce Rambo at Capital is amazing. Offered insightful recommendations and an honest approach. I purchased a down draft, cooktop, double oven, and dishwasher. She stuck by while I changed my mind MANY times and was understanding to the fact it was a big decision for us. Always returned calls and even hand delivered a part when I could not make it out. SERVICE AND HONEST SHOULD COUNT FOR SOMETHING AND WITH JOYCE RAMBO IT DOES!

Ef
Review №30

Very good

MJ
Review №31

Wonderful way to spend a Saturday afternoon - and the staff is so helpful. Renee helped us determine which range top was best for our kitchen and gave us other things to think about.

Bi
Review №32

Took a while to get a salesperson, but there were others in the store. I get it. But when my wife asks questions about a $4k oven and you look at me and start talking... Nah. Shes the cook and the CFO... And makes more than I do. Ed Kellum didnt treat her like that. Might be why we dropped $6k there instead of here.

C
Review №33

Worst service ever. Sales rep refused to discuss certain brands they sell and I was interested in because she personally didnt like them. Most unhelpful. Why people come here is a mystery.

Ca
Review №34

A dream showroom! I appreciate that they support the community and future cooks. They were a sponsor of a fundraiser for the Les Dames dEscoffier Dallas group that I am a member of.

K
Review №35

The employees were very friendly and helpful....eventhough i came in 30 minutes before closing.....

Du
Review №36

If u are a millionaire with tens of thousands in the crevices of your couches that you dont need, shop here. You will not find the major name brands here like maytag, LG, frigidaire, GE, etc. This is beyond high end and set up for the specific clientele who dont look at price tags. If you dont need the money, I could use it. I will even come get it out of your couch.

No
Review №37

Capital Distributing has an outstanding selection of appliances and a very knowledgeable staff. I was particularly impressed by the companys willingness to go the extra mile in making sure that I was completely satisfied when a minor problem with a purchase did arise.

Te
Review №38

We were delighted with the professional delivery of our new Electrolux washer and dryer. They were very customer centric in the way they handled the removal and new installation, keeping things clean, carefully avoiding any damage to the walls or doors, balancing the equipment, testing, and most courteous throughout.

Mo
Review №39

Chris and Jessica were great! They were very friendly, knowledgeable, and helped me get the best product for my needs.

Jo
Review №40

Awesome pricing and product selection. Chris Wynn was amazing to work with and helped us make the right selections for our home and budget as well.

de
Review №41

Very nice place. With compatibility in price

De
Review №42

Mom loves her new oven so its great place,but whooo alot of $

US
Review №43

I have had the best experience purchasing appliances with capital, Jessica called after my purchase and prior to install to insure I was ready, the agreed morning the installers called with confirmation of a time, showed as scheduled, they were prepared, installed quickly, couldny go any smoother. Super company!

Ro
Review №44

Incredibly knowledgeable - they can get pretty much anything - at great prices.

Ro
Review №45

Quality merchandise excellent customer service five stars

RO
Review №46

Way overpriced now that Nebraska Furniture Store is open! Found same washer and dryer for half price there!

Mi
Review №47

Great place to buy your new kitchen needs

Ja
Review №48

Ron and his team were EXCELLENT, professional and had the attitude of doing the job Right. Thanks

Bi
Review №49

Great showroom to see all the options and easy to work with employees

Au
Review №50

Very helpful and informative staff!!!

St
Review №51

Was very pleased with the products and even though we had a problem they did the right thing and fixed it.

Da
Review №52

Nice selection of appliances to choose from.

Ke
Review №53

Knowledgeable staff and customer service

Ph
Review №54

Fantastic product selection

Ad
Review №55

Great people.

Jo
Review №56

Wow. Only for the rich

Ja
Review №57

Great products

Kh
Review №58

Really bad services

Sh
Review №59

EXCELLENT

Ol
Review №60

Capital is owned by Ferguson and they send some of the most incompetent installers that are our there. They had installed our Fisher & Paykel column fridge and within a 1 month it came loose out of its position and leaned over nearly killing us. All the contents inside the fridge fell on my face.

Information
100 Photos
60 Comments
4.7 Rating
  • Address:2910 N Stemmons Fwy, Dallas, TX 75247, United States
  • Site:https://capitaldistributing.com/
  • Phone:+1 214-638-2681
Categories
  • Appliance store
  • Bathroom supply store
  • Kitchen supply store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
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