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Paulding Chrysler Dodge Jeep Ram
1245 Old Griffin Rd, Dallas, GA 30157, United States
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Paulding Chrysler Dodge Jeep Ram
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St
Review №1

I’ve bought two vehicles there and their attention to customer service and satisfaction is, in my opinion, unmatched by anyone in the Atlanta metro area. If you want the very best deal this should be your last stop maybe even your only stop. Knowledge and loyalty should mean something and these folks are highly focused on making sure you are informed and returning for your automotive needs. In a world crammed with dealers everywhere this makes them stand out. Go see them. You won’t be disappointed.

Ki
Review №2

I would definitely recommend buying a vehicle from here! I bought a 2021 Dodge Challenger Saturday. My sales rep was Steven C. He was professional, knowledgeable and patient. He was not pushy with me and answered all of my questions. He has a great personality. I liked that he cared about the features that were important for me to have in a car and helped me find what I wanted. Everyone that I met was wonderful. Thank you to the team there for giving me a great car buying experience!

Do
Review №3

Every time I have dealt with the people at this dealership I have been very pleased. i love the jeep I bought here and the sales and service staff are amazing to say the least. I had two issues with the car and they fixed both of them under warranty in less than a day. I highly recommend this place to anyone looking for a MOPAR car. Nicole in sales was extremely helpful in getting me the car I wanted and with the loan terms Id hoped for.And Joseph in the service department went above and beyond when my cars electrical system and battery needed servicing. I am definitely coming back here when I need a new car again.

Ta
Review №4

The maintenance department is incredibly helpful. Vinnie, the contact I worked with was exceptional. He helped provide a great atmosphere and was honest with things like how long my service would take as well as informing me that for a more indepth issue they were unfortunately a little behind.Aside from just the people, the waiting area is incredibly comfortable. There are plenty of places to sit as well as nice amenities like the coffee machine that provided a surprising amount of choices.All in all, Im incredibly happy with my recent visit and hope they continue to provide exceptional service.

Th
Review №5

Did not not complete repairs as requested. Poor and lack of communication between service rep to customers. Parts were never ordered. Takes two weeks at minimum to complete simple repairs and replacements. Reps do not return your calls. They only communicate via text only with no immediate response. Surveys must be completed through Facebook??? They close at 6pm not 8am. Do not recommend this dealership since they will only do simple maintenance on the spot. They cannot setup appointments, nor complete the repair before the end of day. Your car will be held for days without notice until the repair is complete regardless of when you setup your appointment or if you can setup a appointment with them. Dont bother calling the manager, I tried 3 times for 2 weeks. DO NOT LET THEM STORE YOUR CAR FOR MORE THAN 3 DAYS. RED FLAG RED FLAG

Br
Review №6

Great customer service and a great price. They don’t add any bogus fees like a lot of other dealers do. I have bought a lot of cars over the years and I would highly recommend them. My sales consultant Travis and Jonathon in finance were very helpful and didn’t pressure me at all. Great experience!

Dr
Review №7

Walter was the gentleman who helped us with our purchase. He was very friendly and talkative. He did am amazing job and I highly recommend talking to him foe your next purchase. Most car sales reps are pushy, not Walter. Very patient. Go see Walter today for your vehicle needs!

Wa
Review №8

My experience was great, I went for a basic oil change and they did that plus a lot more. They did a 120 point inspection and balanced and rotated my tires. They got me out of there at very reasonable time and made me feel great as a customer, I highly recommend this shop

Gi
Review №9

Great dealership!!$ Employees are wonderful. Always attend with great attention. This is my favorite place. The body shop is very good. Manager Anthony did a great job. He took care of my car with dedication. I highly recommend this dealership.

Bu
Review №10

After the check engine light illuminated, I took my Jeep Commander in. My service advisor, Vinnie processed my info, gave me a time frame and offered his text number to reach him. The work was done, my service guy stayed in touch and I was very happy with the result.

An
Review №11

After making numerous calls in nearby area, Paulding dealership was very professional in fixing my truck and having access to keep update throughout the week. This will be my go-to place to keep up with my vehicle. Thanks again.

Da
Review №12

Great Service comfortable sitting area very attentive staff. A Big Shout out to Robert in service dept. Quick to answer any questions very helpful and knowledgeable excellent customer service!!🙂

Br
Review №13

Came in for an oil change a few days ago. Vinnie was awesome over in the service department and had me and my car taken care of. 😊

Jo
Review №14

I highly recommend Paulding for your next vehicle purchase. I live in Northwest Florida and they delivered my vehicle right to my driveway. Nichole was extremely helpful with my purchase and made things very easy. Everything was handled promptly and professionally. Nichole even made me a personalized video and gave me a great tour of the vehicle prior to purchase.

Gi
Review №15

Nicole was great. I truly appreciate her help. The attention to detail, staff teamwork and professionalism was awesome. 40 weeks pregnant, she got me in and out. I was driving away in my new vehicle before I knew. Thanks to her and her team... I will be able to welcome my baby girl home in a vehicle my small growing family can fit in.Ps...Thanks for my wings

so
Review №16

They are awesome!! Great experience, excellent communication. Now that you can text to get an update and receive updates, and even link to pay, it invokes a very positive and efficient experience! Love them too! Very personable staff ❤️

Ja
Review №17

Aundrea Lee is really good at what she does. She made my experience there hassel free. In addition, the work performed on my vehicle was well done with a short wait. While all the time Aundrea kept me informed of the process.

St
Review №18

If I could give zero stars I would. Service department had my wrangler for 2 weeks. Sat there for a week waiting to be looked at, I never received any communication from service department when it was being looked at or diagnosed 5 days after they said it was being worked on. I had to contact them everyday for updates. 3 out of 5 days I didnt even get a response. I had to call in multiple times to get the estimate for my check engine light. When I received the estimate, it was over 3k for a $70 part and a 2 hrs of labor for a camshaft sensor and a test drive. They wanted to flush all fluids for a check engine light. So they broke it down to $500 for check engine light. Wanted me to pay for diagnostic time, shop supplies (which is there was none since sensor comes with new bolt and new oring) Was transfered to service manager to discuss the estimate. Once I told service manager I wasnt paying for diagnostic time if they were repairing the vehicle and I wanted all diagnostic test results documented the service manager said he elected not to repair my vehicle for me asking what should be supplied by the technician and dealership showing the customer that the technician did thorough job on diagnosising the vehicle to make sure it was repaired correctly the first time. Dealership service departments that operate this way are the ones that are trying to take you. Ive running a service department for a dealership for twelve yrs and this not how you do business.

Va
Review №19

Great service this week at Paulding Chrysler Dodge Jeep. I was greeted immediately and acknowledged a few times during my short wait. Vinnie was very thorough in finding out what I needed and sent a follow up while my car was being serviced, immediately after, and even the following day to make sure everything was good. Thanks for the great customer service!

Ma
Review №20

I brought my 2018 Ram truck in for service and I must say my service advisor Robert was very knowledgeable, helpful and deliver a high level of customer satisfaction. His Tech noticed my screen on my radio was damaged and ordered me a new replacement to avoid later down the road having my screen go completely blank. Absolutely great experience and great friendly staff. Thank you Robert!

De
Review №21

Have no complaints! staff is super friendly and helpful since it was my first time there. The service advisor was easy to get in touch with through the texting service and the online MPI made it convenient to approve or decline added service. My car was done in a timely matter as well and picking up only took a few minutes!

De
Review №22

Clean, professional and friendly Service Department. I love the no touch contactless service. I scheduled a drop off, which was quick and easy. Text message updates and payment made it extremely easy. I will definitely use this dealership in the future.

Ro
Review №23

The experience with the service department was exceptional, especially when contrasted against a recent experience with the service department at the CDJ on Cobb Parkway. My service consultant was Joseph and he, a) kept me informed, b) delivered on his commitment to have the vehicle serviced and ready for pickup at the agreed upon time. Joseph was busy with another customer when I returned to pickup the vehicle and a colleague (didn’t get her name), readily stepped in to check me out. Thanks for a truly great experience Paulding CDJ!

St
Review №24

Tristin and Jonathan were very cool and professional.If u want a Ram go here

Ro
Review №25

An awesome experience. I bought my dream jeep there!!! Thanks Frank.

Ma
Review №26

The service department did a great job getting my Ram sorted. Call on a Wednesday afternoon about a ticking noise. Joe was able to get me in the next morning at 7.45 and by 10.30, parts were ordered to have the repair completed the next morning. No fuss with the warranty and honest pricing on the brake and rear differential service.The waiting area is very comfortable, with nice work spaces and good wifi. All the staff was very friendly and made sure everyone around me was being taken care of.Thanks for the great service.

Sh
Review №27

Rode away a happy and satisfied customer is all I can say! Thanks for making it happen guys! Your whole team rocks!

Au
Review №28

From start to finish St. John kept his promise and was able to get me into a brand new Jeep renegade! The best customer service I have received since I started my car buying process. Thank you so much John!

Ne
Review №29

The team there is amazing. My service advisor Glenda is a certified miracle worker. What another dealership said would take more than a month to fix, Glenda arranged for my truck to be towed to Paulding and had the work completed in a few days. There is a closer dodge dealership to me, but I do my servicing at Paulding because their customer service is unbeatable. Always a great experience. Thank you!

Ve
Review №30

Had a lot of fun and the staff was really amazing!!! Plus I love my new Jeep!

De
Review №31

Brought my car in 2 weeks ago for service. Radio shuts off while driving down the road. Car is still there.. had to order radio said 3 to 10 days. No tracking number. Communication is horrible. Still no car..Bought my car from here so figured they would take care of me. No luck.will not recommend buying, service or even stopping in to look around.Passed and disappointed customer

Cu
Review №32

The service here is always on point! I trust them with my Chrysler. They find ways to accommodate me as much as possible. Glenda Frazier is so friendly and personable. She explained what I needed and was so helpful in saving my money. She got me deals that I didnt know about. The shop is clean and the people treat you like you are more than a number.

Wi
Review №33

I bring my Jeep Cherokee here for all my services. Glenda in service is the best. My wife and I highly recommend. She’s helpful with any issues we have or with any questions. The facility is clean and service is fast. Free drinks and snacks are a plus. They also offer payment options.

HE
Review №34

I highly recommend Paulding Chrysler Dodge Jeep Ram! I bought my Jeep from them in 2019 and it was one of the best car buying experiences I have ever had. Since then I have gone back for oil changes and regular car maintenance. Everyone has always been kind and accommodating. The oil change has been a speedy process and they always reach back out to check and make sure I am satisfied with the work. I’ve also had to visit the body shop and Anthony has been AMAZING to work with. Robby, the general sales manager, has always been helpful and great to work with as well. I know I am taken care of when I go there. When the time comes to buy another car I will definitely be purchasing from the Paulding store again!

Ro
Review №35

I would recommend Paulding Chrysler Dodge dealership for your service needs. My truck was checked in at the scheduled time and work began shortly thereafter. The work was satisfactory and the price as I expected.

Ri
Review №36

Bill provided fast response and excellent customer service. The whole buying process was quick and hassle free😊

ch
Review №37

Vinny was service advisor, and he was great to work with. I have had bad experiences in the past with other dealers, but not these guys. Definitely earned my business!

Re
Review №38

The best customer service ever Take your car to Anthony he’s the best of the best

To
Review №39

Anthony the Collision Manager was very helpful. I really appreciate the great customer service I received in their office. I forgot to get the lady and the other young male working in the Collision Office but everybody was wonderful.

L
Review №40

I had the absolute worse experience with Paulding Dodge. I called to have my business vehicle oil change and to have an inspection. We scheduled the appointment and was told it had to be dropped off that morning in order to have it ready that evening. I dropped the vehicle off and about 15 minutes later I get a text stating that my service would take between 3-4 days. I was very unprepared to leave my vehicle that long but I needed the service done. After 6 days (Thursday morning - Tuesday morning) I still hadn’t heard anything from the rep so I texted the service rep and told him I would be to get my vehicle. I got there to get my vehicle and it still had not been looked at. The rep told me that my oil had been changed however the dash still indicated that my oil had not been changed. So I really don’t even know if my oil was actually changed. Terrible service and very unprofessional to say the least!

To
Review №41

We are a first time Jeep Grand Cherokee owners, and it is my wife’s vehicle. We bought it after test driving 14 different models and brands. My wife liked the way it road and it met our needs. We chose Paulding Jeep as it is the closest Jeep dealer to our home. Our 2014 Grand Cherokee is a well taken care of vehicle and spends most of the time locked in a garage. Paulding Jeep has done all the Maintenance on it. Oil changes, tire rotation etc.We have been very pleased until our last experience. In April 17, Our Jeep went into Paulding Jeep for a routine oil change and rotation, however this time when it was in the dealership they called and recommend we change the differential fluids. I agreed. A few weeks later I discovered that the rear differential was leaking fluid. I brought the Jeep back into the dealership to discover why it was leaking. I associated the leak with the maintenance that had just been performed. Jeep had it a day and called me to say that the differential housing was bad, and the leak was coming from the case seam and needed replaced. I challenged that and said how could a housing just go bad? Paulding Jeeps reply was it sometime happens. I was upset then to find out that our Jeep had just gone out of warranty and the repair cost was $2500. John Frazier indicated that they might be able to work with Jeep and reduce the price. After a few days John came back and said that something was approved and that it was only going to be $1200 for the repair.I will concede that our Jeep has gone out of warranty. Paulding Jeep offered to see if they could get the price reduced and had an opportunity to do the right thing and cover the full repair. They chose not to. The fact that they reduced the price $1200 tells me that could of covered all of cost. A differential housing just doesn’t go bad. It was a manufacturing defect and should have been treated as such. This vehicle is pampered and well taken care of. Was the housing leaking before it came out of warranty? I don’t know. If it was, then the previous maintenance visits would have caught it. I question that the fluid level was ever checked in the previous maintenance visits.We love our Jeep but have now have reservations about continuing with the brand. Brand loyalty is more than the product you win it with service and support. These are just as important.Tom McNuttAcworth, GA

Ra
Review №42

Absolutely wonderful! Aundrea did a wonderful job. The work was done quickly and efficiently. I will be back to this dealership

Gr
Review №43

Great experience at a “body shop “ They looked at damage, told me what I needed and explained the process. When I picked up the car it looked like new, they even cleaned and vacuumed the inside. Flawless experience and I would return if ever needed again.

Be
Review №44

I am in the market to purchase a new a new truck and trade in my 2014 ram,but I remembered the service treatment my daughter received at this dealership. It was horrible the first time she went in to have her vehicle serviced for air conditioning not cooling. They told her after having her car sit there for three to five days. That it would be about a month to service it. No offer of having a loaner car while they had it. And if your service advisor is not there no one else will help you. That’s crazy. So we took her car back and took it to a local shop who fixed it same day. The second time we went she had no brakes at all. So they kept it three days after the fourth day I went in and they said the same thing it would be at least a month and the cats that are sitting here has been waiting that long. So I took the car back home and discovered I only needed brake fluid. This place is not the place is all I can say and it made me decide to purchase elsewhere.

Ji
Review №45

Very friendly and great service! Make sure you ask for Bill!

Ly
Review №46

Great experience! Thank you so much to St. John for assisting us with a vehicle that is fitting and ultimately fits our budget! I appreciate the time he took, the great advice, and the memories/stories about our mutual upbringings!Go Yankees!

Ch
Review №47

The service coordinator and the mechanics did a great job at diagnosing the issue and geting it corrected. Thanks to all who worked the issue.

Ra
Review №48

I had to mention the Outstanding Service I received last week @ Paulding Jeep... the Exceptional Car Wash impressed me the most by them leaving Fragrance strips in the dash vents that smelled very clean. Very Impressed its a nice touch!!!

M
Review №49

I’ve always had a positive experience with this dealership with each of my vehicle purchases. We will only work with Vin the Humble Car guy because he truly cares about your experience.

Ne
Review №50

I had a fantastic experience at this dealership. I was hunting a blue Ram Rebel and there were only 2 within 200 miles of me. The staff worked hard to earn my business and we had every detail worked out before I arrived at the dealership. I would highly recommend giving them a call so you can find out why I went with Paulding Chrysler Dodge Jeep Ram!

St
Review №51

Steven Callis was a wonderful salesman! I visited with him a few months in advance to purchasing our new vehicle to make sure I knew what type of vehicle that I wanted. Steven was very patient with me and answered all of my questions! The day that we went to select our color, he was there to help! He made our purchase experience very easy and understood that I would be financing with another company. He never pushed me to do anything I was not comfortable with and even explained more than I asked or knew to ask about! This was our second time purchasing a vehicle with him! Thanks Steven!

Ge
Review №52

I’m 54 years old and this was, hands down, the best car buying experience I’ve every had. From the sales team to financing top of their field. Thank you Paulding CDJR for a wonderful experience.

Pa
Review №53

I bought my vehicle from this location! Have moved to two different states & every time I come home, I get my car serviced from them. They’re always so sweet & make sure I have everything I need. They always squeeze me in and communicate so well. I will be buying my next Jeep purchase from them 🥰 the location is beautiful and the staff is awesome!

Bo
Review №54

Had a oil change and a check up. After the service they washed my Jeep. Everything was done in a timely manner. I can recommend Paulding Chrysler Jeep Dodge.

Ch
Review №55

I was in the market to buy a car, however I hate spending hours in the dealership. While on the dealerships web page, I requested more information for a particular vehicle. Within minutes, I received a call back from a representative. The representative (Mrs. Walker) sent me a live walk around video of the car. After I completed a credit check, arrangements were made for the following day to view the car -- it was currently Sunday night.The video walk around and the low miles was good enough for me. We made arrangements for the dealership to bring the car and the paperwork to my house the following day. That was awesome, being that I lived one hour away! The car was just like the video and the online pictures. Great customer service. Thank you Mrs. Walker.

Br
Review №56

Paulding CDJR is the best dealership in servicing your vehicle and went above and beyond in assisting me. The manager, service advisors and mechanics are extremely knowledgeable and courteous and respectful to all customers. The facilities are super clean and top notch. I highly recommend Paulding CDJR to anyone in search of a reputable, reliable dealership. THESE GUYS ARE OUTSTANDING 😁🔥👍

E
Review №57

Thanks to these guys for everything! Especially Frank for being such a big help. Finance was also such a breeze. Usually buying a car can feel like such a process but not this time.

Fe
Review №58

We recently visited with intentions of looking for a new vehicle to replace my current one.the atmosphere was very warm and welcoming, The experience we had with our sales representative was amazing I would like to give recognition to Frank Romero.He made the whole experience comfortable and did his best to get us an offer that worked for us.The experience we had left an impression of actually caring about the people and not just trying to force a sale I highly recommend Paulding Chrysler Dodge Jeep Ram I love my new Dodge and plan on coming back when I am ready for another one.

Tr
Review №59

I’ve been without my vehicle for 20 days total this month and all I need is a cooling fan. Just an unsettling experience. My vehicle was there for a 7 for the same problem that they couldn’t find. Charged me $654 to clean my fueling system and rotate my tires. Also changed my water pump which my warranty covered. After keeping my vehicle for seven days rotating my tires and changing my water pump . I received the vehicle back. And the problem was still there. So I took the vehicle back. And now they located the problem “HOPEFULLY”. And now my total is $1625 for a radiator mount and A cooling fan and now I’m waiting for my vehicle after 13 days from taking it back. My suggestion to future customers. Make sure you have Other transportation in order because they have no loaner vehicles and can’t accommodate you in any way

Ra
Review №60

Scammers!!!!! They sold my sister a car knowing it had been in two accident and when she calls and tells them that it’s not running right they did absolutely nothing. They set her with the female car sales agent Nicole and she was nice but didn’t care or have the decency to show her the carfax. So we are contacting a lawyer. Stay far away from this place.

Da
Review №61

Aundrea was my Service Tech. She deserves great recognition for her excellent customer service. I went on a Friday and the department was busy, however I was completely satisfied with the short wait. Aundrea was awesome!!!!!

Rh
Review №62

The employees are hard working professionals. Very welcoming, knowledgeable, and patient with car shopping, no pressure added. Their service team is outstanding.

ja
Review №63

I do not recommend that anyone buy a vehicle from this dealership. They are lie, and then take your trade to the auction and lose it. You sign the paperwork and walk our with the vehicle and 2 months later they renig on their end by not paying off the trade and tell you that you were never financed. Im sure 1 can find a more honest Dodge dealership.As of 01 June 2021 the vehicle that was traded on March 23rd, has still not been paid off and dealership does not know the whereabouts of traded vehicles. I strongly advise that you find another dealership to buy from.

Pi
Review №64

Terrible experience trying to buy a vehicle fromthis dealership remote. Sales representative kept me hanging and then didn’t have the courtesy to inform me that he had another offer. Extremely impolite as well.Hopefully the service in person is better!

de
Review №65

The service personnel and customer service representatives are courteous and professional. The quality of the repair is exceptional. We highly recommend them to anyone in need of collision repair.

Ti
Review №66

Joseph was the best associate ever. He was very thorough and helpful. Thanks so much for great service.

Bi
Review №67

Service was great, but took several days to complete due to parts needed. It would have been a better experience had a-loner vehicle been made available . Another alternative would have been to provide a ride home when dropping off the vehicle. Unfortunately I don’t live within a 10 mile radius of the facilty.

Ni
Review №68

Excellent service, helpful and friendly. Even though service centers are extremely busy during this time they were able to help me in a reasonable amount of time and communicated very effectively.

Ch
Review №69

Wonderful place, always get everything done on time. I will always use you guy’s, and recommend them to everyone.Thx Vinny, you’re a great guy very personable.

Ka
Review №70

Easiest process ever, John was a dope salesman. Got us what we needed and put us in the car of my dreams. 10/10 would recommend.

As
Review №71

John was the car salesman who help me buy my Jeep!! He is a great guy and very knowledgeable about the vehicle. He help me buy my Jeep and told me it will be here 4 to 8 weeks. My Jeep came In 3 weeks. The staff here is very friendly and respectful. Aaron is the accountant at this location. He is sweet and funny. He made the process go by fast with the paperwork. I recommended everyone stop by this location. I give this location 10 stars❤️

Av
Review №72

Aundrea my Service Advisor was very professional and informative. The service dept is clean and organized.

Ja
Review №73

They did a great job had me in and out as fast as possible. Thanks guys great job.

T
Review №74

Service was very smooth and quick!! Great place to bring your vehicle.

Ch
Review №75

2nd vehicle I have purchased from Paulding CDJR and both transactions have been extremely smooth - no high pressure sales! Nichole was extremely pleasant to deal with and so knowledgeable and personable! Robbie was great to work with as far as getting us the best deal and Jonathan was friendly and made signing the paperwork pleasant! Highly recommend this dealership to everyone! I’ll definitely be coming back again!

La
Review №76

Love my service adviser. Always takes great care of me & makes sure my truck is taken care of properly. Thanks Vinnie

Je
Review №77

Great staff very knowledgeable purchas a car from them they had the best prices

Fe
Review №78

Always have a great experience here. Vinny is the best.

Jo
Review №79

Service was fast and easy. They even completed a factory recall while I was there for a routine oil change. Highly recommended!

Sg
Review №80

Great service!!! Always an easy and smooth experience.

Ch
Review №81

They absolutely nailed it. We drove over an hour to get there. They has the car fueled cleaned and all of the paperwork ready. Every we met was super friendly.

In
Review №82

Service department is always on point! Glenda my service advisor was amazing and very helpful with my concerns and helped explain my cars needs. I will always come here for service! Trust no one else in this area!

Ed
Review №83

Quick service, great customer service, comfortable waiting area and reasonable cost. I had a very good experience.

Ch
Review №84

Service writer Aundrea did a great job of handling my concerns and getting my vehicle taken care of.

Ap
Review №85

Super friendly and attentive staff in the service department! Had major work done to my vehicle in one week!

Ka
Review №86

I dealt with Mario, and he’s a great salesman. I had a great experience.

Ga
Review №87

It would have been nice to have just got the key made for my RAM 2500. The sales guy hanging around in the service bay was not a feature i would call professional. Pestering me into trading my Truck for another when my truck only had 13k miles and is still relatively new. Outside of that the experience was perfect.

Ay
Review №88

This review is specifically for the service department. Stef always takes time to answer all of my questions and to address any concerns. This is an amazing state-of-the-art facility, and I always feel very comfortable having my Jeep worked on here. From oil changes, all the way through extensive engine repairs these guys do an excellent job, and all of my repairs have been done in a timely manner.

bl
Review №89

My ram 1500 was fixed in a timely manner. Was ready to pick up on the scheduled day. Couldn’t be happier. Called several times while they were working on it to keep me updated and informed on what was going on. Would recommend this shop to anyone who needs their car or truck fixed.

Ji
Review №90

Shopping at Paulding CDJR was a pleasant experience...we went to look at used vehicles...we decided to look at and price new ones also while we were there. Our salesman Steven told us about the 0% down 0% interest...we thought if we have to make payments...maybe we can get that new Ram we really wanted! Steven and the crew made it happen! We will get our service and parts there also! Thanks again guys!

ma
Review №91

I do not write reviews, maybe first ever-This dealership went above and beyond for me the service department is the best Glenda and team advocated for me to corporate and problem was solved, saving me nearly $2000. All of the work done looks professional cannot tell anything has been disassembled and put back together. Other dealerships refused to do anything. Will never go to another dealer ever and owe them a debt of gratitude, Thanks Glenda and Paulding Jeep!

Go
Review №92

Very Excellent customer service and friendly staff they made me feel at home and I would highly recommend them for all your vehicle purchases

To
Review №93

Great experience with even better customer service. Glenda was quick to greet me and answered every question that I had with confidence. The dealership and its facilities were very clean and in order and had a friendly up beat environment. I will definitely be coming back for future service.

Au
Review №94

I was looking to trade my car in and went online and sent an email for help. Within the hour Steven Callis starting helping me with that. Few days later I went into the dealership and Steven helped make that trade happen. I had asked him to see if I could keep my current wheels for my new car and he went out of his way to ask his manager. His manager approved me being able to keep my current rims. Then I went to speak with a gentleman in the financing department. Who was awesome and made sure I understood everything and went over everything. He made paperwork not seem like paperwork. From the moment I walked in the door everyone I came in contact with went above and beyond to make sure I was taken care of. From the woman at the front desk to sales to management to financing even to the service department. Vinny in the service department was very helpful and kind. Everyone there was very helpful and very courteous. I have a friend who is looking to buy a vehicle and with no hesitation I recommended the Paudling location for Chrysler Dodge Jeep Ram.

La
Review №95

My experience at Paulding Chrysler was amazing. glenda was not only helpful but very outgoing on making sure my needs were properly fulfilled. I am now a customer for life...

G
Review №96

Excellent service, fair prices, timely delivery. Top service from Vinnie Oddo!

De
Review №97

Mr Frank was very nice I would send some one to buy a vehicle there thanks for helping me

Ca
Review №98

They went above and beyond to match me with the truck I was looking for. They even got me the payment I wanted. They did l of this for me while I was living in Cancun, Mexico. As soon as I landed back in US they had the truck up front waiting for me and paperwork ready to go. They even stayed past the closing time to insure everything was done and done right. 5 stars does not even come close to how good I was treated and how fast things were done. Doing all this while I was not even in the country puts them well above any other dealership I contacted.

An
Review №99

My wife and myself were looking to purchase a truck, we stopped by the paulding dealership on the way to another. We test drove a Ram 1500 and that was it the search was over. Dwight are sales agent is top notch with his level of professionalism, knowledge and geniually honest making the whole process smooth and stress free. I highly recommend the dealership and Dwight

Ch
Review №100

All work and repairs were made on time and on budget. The staff kept me informed of progress, very professional.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:1245 Old Griffin Rd, Dallas, GA 30157, United States
  • Site:https://pauldingchryslerdodgejeepram.net/?utm_source=Google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 770-443-2277
Categories
  • Auto body shop
  • Dodge dealer
  • Auto repair shop
  • Chrysler dealer
  • Commercial agent
  • Jeep dealer
  • Ram dealer
  • Truck repair shop
Working hours
  • Monday:9AM–8PM
  • Tuesday:12–6PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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