One of the guys helped me out with something pertaining to my car and charged a extremely fair price. Will definitely be back.
These guys dont mess around. Quick service fair prices. Great work!!
Quick and easy.. wouldve been 5 stars but the cashier/mechanic wasnt very friendly.
Very fast and friendly service. Great communication of issues and offering solutions.
These are the nicest guys who do the best work. I know it is always going to be a short amount of time that I will wait and that they give fair prices on all the work they do. I cant recommend this shop enough!
Technician Moreno took care of our vehicle in a professional and efficient manner. Job well done!
I almost hate to leave the review. Its fast and great service. If word gets out they will be swamped.
Amazing the guys there are very courteous and professional and do a great job with keeping up your car. I have been taking my car here for years.
Nobody to do inspections bc they have one person apparently that does it, meanwhile there are like 5-6 employees I can see working, so maybe don’t advertise that service or have a whole lane dedicated to it if you can’t do it, you should have someone there everyday that can do a state inspection, no reason not to right?
Great service, dependable, and affordable. This is the place I recommend to my neighbors and friends nearby. Thank you Kwik Kar Mockingbird for being who you are.
Helped me graciously when I was in a bind with a new alternator. Very thorough, professional, and courteous.
Been going to this place for years to do my cars yearly inspection. Always found them to be honest. Today before my inspection I was told I needed all new window wipers, which I knew. Told them OK, do it, and I passed inspection. It is nice to be told up front about a potential problem that would prevent you from passing. Definitely recommend and I will definitely go back!
Been going here for almost 20 years. Consistent great service!
Stopped for an oil change. They cleaned my windshield and vacuum the floor mats. Good old fashioned service.
Got there with 2 minutes to spare and all I needed was 10psi of nitrogen because this is the only location that you can get this from. Guy says to me “nah we already closed” as he’s helping a tow truck unload a car that just got there seconds before me. Looked like they closed up well before their posted closing time.
Quick, quality service. Tony and Juan were great!
After having a bad experience at the Kwik Car on Greenville, we went to this location - wow! the guys working at this location were so professional and easy to work with, 10/10 will be back here from now on. Thank you!
This location repeatedly provides honest and friendly service. I would recommend to bring an updated proof of insurance or have it ready on your phone if you are bringing your car for the state inspection. I have taken my vehicles to this garage for over 10 years and will continue to have them service my vehicles in the future.
I had tow truck drop off car, I called to get a quote because they still hadnt contacted me. The mechanic answered the phone instead of the gentleman who we first spoke to and the mechanic was rude. Had zero phone etiquette. Spoke to my wife the way someone would talk in the street. We were so disgusted by this we didnt even bother having them work on our car. Had a tow truck go right back and pick it up. The original man was polite but when he said the other person would be the one working on the car, well we were not having any part of that. Expected some sort of professionalism. Should keep that mechanic off the phone and stick to what he knows. Fixing cars. Very disappointed.
Amazing service! Friendly chaps and really made my day as they were so professional and polite.
Fast, fast, fast! Good service, very polite and informative.
I just moved into the area and I came to this Kwik Kar location because the closest location to me was closed. My AC has not been cooling well, so all I needed was freon. As a young single woman, Im always nervous to go have anything done to my car because it seems I always get up-charged and pressured into doing a million other things to my car on top of what Ive asked to be done. Not here! They were able to get me in right away, were pretty fast, and didnt try to sell me a million other things. Ill be coming back to this Kwik Kar location for sure
We unfortunately got a flat tire from a nail and we were stuck at the CVS across the street. We tried to get AAA and another roadside service out to us but it turned out to be a huge hassle. We called this place in desperation, and like the angels they are, someone walked over from their facility to change our tire to a donut. We went inside and got our flu shots because we had an appointment, which was the whole reason we were in the CVS parking lot. The sweet employee met me in the CVS, I brought him to car, and he changed our tire while we got our flu shots. When we came back outside he was gone. We were only in CVS for 10 minutes. When I called to ask how much it would be the person on the phone told us it was out of kindness and to give back to the community. I will recommend this place hands down. The kindness they extended to us especially with this pandemic going on was so heartwarming. God bless these people. They deserve all the business they can get!
If you are a young female I would recommend going to a dealership or another service center. I watched them take some leaves and debris off my car and put it on my air filter to try and convince me it needed to be changed out. (The filter was replaced at my last oil change). Similar situation happened to another female that was also there at the same time as me.
RIP OFF INSPECTIONS!!Required my daughter to purchase $50 in wiper blades to pass the $25 inspection- threatened her with not being able to get an inspection for another 15 days if she did not buy the wiper blades!!!
Went for a quick state inspection and they told me to wait a hour behind a cone and the place wasnt busy at all just crowded with employees.. and when I told them that I was goin to leave because the wait was too long. They responded to me in a rude manner not professional
Quick service by professional technicians. Easy in and out with very little wait time.
Great, quick and friendly service.
Top notch service!!
They put the quick in “Kwik,” convenient location and have even the last not charged me for minor check on the car which is real service
Rojo and everybody that works here are the BEST!! They are friendly, fast and go out of their way to help you. ALWAYS take my car here. (I have never seen as clean a restroom; more immaculate than a lot of restaurants and we girls appreciate that!
Very friendly staff. Went in for inspection and was given honest info. No up charges or over pricing. It was overall a quick and pleasant visit.
A guy named Eduardo I dealt with was super rude and unprofessional wont be coming back
Ive been going to Kwik Kar Mockingbird for at least 10 years. I have never had a bad experience there. The staff is always friendly and the mechanics talk to me and tell me what needs to be done and what can wait. I dont ever feel pressured to add more repairs than I need or can afford. I am never talked down to as a woman. And the service is always as quick as it can be, depending on how many customers were there before me. I got an engine flush and new oil, filter, and other fluid checks in about 15 minutes at lunch time on a Tuesday. I dont know if theyre the cheapest in town, but they do quality work. Probably the most honest car repair shop Ive ever used and Ive been driving for 30 years. I think they are a franchise and the owner and manager obviously do a great job hiring quality employees who care about their work. Cant say enough good things about them.
Great service.
I stopped at 5:28 to ask if they were still opened for an oil change they said NO it wasnt even six came to another location and got it done never will i be going back
THE GUYS ARE GR8. THE MANAGER WILL TRY AND HELP YOU IF HE CAN. DROP YOUR CAR OR TRUCK OFF COME BACK LATER PICK IT UP AFTER LUNCH OR SHOPPING.
These guys are the best. Been going here 20+yrs
These guys do quality work. They have given me good quotes and even not charged me for small fixes. Usually can get in and out pretty quick.
Went in today because I had a check oil light on my BMW, so my 1st thought was big money on a Sunday.So, I pulled in, and a gentleman named Mike came up and greeted me. He helped me run the BMW diagnostics and looked at my oil level under the hood.I was thinking, it seemed too soon for an oil change but wanted to be careful.Mike was awesome, he said, no worries, my model just burns a lot of oil and I did not need an oil change for $100. he simply topped it off for me.Mike was friendly, knowledgeable, and honest-- I will always go there now and make sure he is there-- 10/10 customer service experience.
Fastest inspection I have ever had done!
Big thanks to Tony and the crew..best in the neighborhood!
Fast, friendly and easy. Will be back every time I need an oil change. These folks were great! Not sure if the cheapest but they do 25% off for veterans, which is awesome too.
Great service, no pushy up-sells.
Always exceptional. Used them for 20 years. They keep a good history on your car.
Sent my son for a basic oil change and they scammed him into using synthetic oil. I wasn’t going to say anything, but having the manager call you up to tell you his employee did nothing wrong and my son knew exactly what he was getting is uncalled for. How about sorry this happened and leave it at that!
I have been to the Kwik Kar Mockingbird location 2 times now. The first time I had them fill a window chip on my windshield which turned out great. The second time I had my oil and filter changed and tires rotated on my 2013 Jeep. Both times the employees were extremely nice and helpful. The facility was very clean and you can tell they have recently done some updates on the store, including the restrooms. I will definitely be going back!
Good small chain auto repair facility. All of their buildings are free standing brick buildings. They do state inspections, oil changes, and other basic auto repair services. Theyre located all over the North Texas area and have a good warranty.
This store is poorly run. The service is slow and the staff is lazy. The management seem completely checked out. They express an active disregard for their customers. I would recommend using one of the more helpful, motivated oil change shops for inspections and other routine maintenance. Stay away!
I got my vehicle checked for state inspection over here. All of the employees are knowledgeable and friendly. I would highly recommend this place.
The service is always excellent. They get things done fast and efficiently. The building is always neat and clean. I highly recommend this location!
I appreciate their honesty. I went today to check an oil light on my dashboard and to see if there was a leak. The nice man checked my car and when I asked them what was wrong he explained that it was a sensor. Now Ive had this before a long long long time ago with another car and I asked for the price. He said he had fixed the issue and to not worry about it because it was not a major thing. He then said that they arent those types of guys. Which I appreciate because the other time I had this problem with another company those guys charged me a lot for something else that wasnt even the problem. I will definitely come back to this location. I left there highly impressed.
The nicest guys to work on your car in Dallas. Theyve even opened back up after closingwhen I needed my car inspected! Oh, and the bathroom is immaculate and pretty. Thattells you something....they care.
I had an unusual scenario there, that made me suspicious. Read the following and decide as you wish.Went to get my inspection done and and they asked me to park my car at the top left corner, out of sight. One man went up there to do something, no idea what.They then bought my car to the inspection area, which is surrounded by new windscreen wipers and failed me due to a tear in my wiper rubber. which now existed, about three inches long. Offered a new set to quickly clear my inspection.What they were certainly unaware of was I had literally just put new wipers on my vehicle.Anyway, I left and went to Valvoline on Abrams who are wonderful and they passed without even a comment on the wiper.Based on the information I have on hand, I am rating them a 1.
Im a guy who changes my own oil with fully synthetic and the best filters I can. But due to travel I had to submit and let someone else do it. I chose this place because it was near a friends house and have to say I was pleasantly surprised. Very nice people inside at the register and out doing the oil change. I of course got the 5w-30 fully synthetic and a vo-55 filter and the total after tax was approximately $76. Total in and out time was 15mins. Only reason for 4 stars instead of 5 was the cost. Thought it was a bit expensive.
We get our cars inspected here and sometimes an oil change. The oil change prices seem fair but not necessarily the cheapest in town. The inspections are done fairly quickly.
Pulled my car in, got out, had about 4-5 employees say good morning to me with a smile on their face. Outstanding customer service. This is my second time here and I plan on returning!
This place sux. Didnt have the oil needed. And left it one quart low! Dont go
Very honest business. Went in there for a state inspection. Asked them to check my air filter. They said the filter was fine and everything else was fine. Was out in 20 minutes.
Fast, great service!!!!
I would avoid this place. They will try to up charge you on everything. I had my oil changed and got scammed. The oil was completely dirty after a week when i had someone else take a look at it.
Tony and the team are great, knowledgeable and can do much more than change oil and do inspections. Give them a try.
Thank you Mike and Charles. I had a great experience. Im from Okc and my car ran hot after hitting a curb and leaked fluid. Charles talked me through what to do over the phone. Once I was able to drive my car there they were great. Im a Mom and was on vacation. They took their time to make sure everything was ok. Thank you again. Wonderful experience.
Quick and good service for a state inspection
First time I ever dealt with them was 3 years ago when my car would not start after filling up with gas at the old Texaco just half a block east of them. Tow truck could not get there before they closed, so an employee walked over a portable jumper to start the car. Did not work, told me it might be the starter. Called back to the shop, got another employee over to PUSH the car to the shop, knowing they had to go through the light at Mockingbird and Skillman. Called me the next morning, confirmed it was the starter, and asked what I wanted to do. The price they quoted was very reasonable, with my car stuck they they could have gouged me but did not. Just had an issue with my car today, and where did I have it sent...back to those great guys!
Very professional staff and courteous service from skilled dedicated mechanics in comfortable environment....owners and managers are community oriented and have matching donation boxes for food and clothing items for the financially challenged neighbors
Amazing service from the team! Thanks for helping me.
Quick and helpful. Very honest - they dont try to oversell you.
I was so impressed with the service here. I had my power steering flushed here and we were back on the road in an hour.
This morning, I had a flat. Rojo, at Kwik Lube, with the air hose, eagerly helps me with air after I put in fixaflat. This is what real customer service is. Commend and recognize Rojo. I will become a customer.
Tried to sell me something that doesnt exist.. A dirty oil flush for $65. Thats called an oil change and a bit of dirty oil will be always be left behind. Nice try.
No fancy. Or even very friendly. But quick in-and-out.
Always friendly and most importantly, they are fair and knowledgeable. They check and double-check their work.
Went in for inspection guy barely pulls my car into the pit and comes to tell my check light was on but it was not on when I arrived there ran a couple errands light comes off went to another location my car passed
Got a state inspection here and it was done quickly by professional and personable staff.
Ive been going to this location since 1985 I was the Third customer when the door opened its a great place they remember me treat me fairly dont try to oversell anything. They worked on every single car Ive owned since 1985
In and out for a quick vehicle inspection. no hassle, friendly staff.
Ive used Kwik Kar exclusively for 20+ years. Excellent, trustworthy service except at the Lemmon Avenue store which had a personnel problem.
It was cool!
Most fast and best service!!! sweetest people too!
They are friendly and professionalPrices are reasonable
Went there for standard oil change and mechanic called me out to my car and had all kinds of stuff taken off tried talking me into replacing all kinds of stuff had the total up to over 500 dollars ending up hustling me 137.00 for oil change and 2 filters will never go back.
They are great!
They were quick and efficient. Will go again.
I called at 5:40pm and asked if there was any way they could still do an inspection before they closed at 6. They said no problem and got my taken care of in no time! They were all very kind and they have a bucket where you can get $3 off your service for a donation to the North Texas food bank. Will return!
Honest people who do great work.
My car needed a jump down the street and even though they were super busy,, mike came right down to save the day . great people
They locked my keys inside my truck then made me pay for a locksmith to come unlock it. Ill never go back and definitely wont recommend.
Great service
Expensive, but quicker and more efficient than the dealership.
They are fast and nice
Fast and friendly service
Fast and friendly service
Reliable source for me.
Quick and efficient.
Good work, honest people.
Fast cheap