Very pleasant and helpful customer service, they work really well as a team. Steve M and Courtney were the absolute best. The approval process was quick and easy. I will definitely be sending family their way!

I love auto city. They are a great company to get a car from. They work with you to get you in a car. Caesar is a great car salesman and really care about his customers. I love his drive and integrity great guy all across-the-board. Thanks Caesar for all your help keep up the great work.

Wonderful and fast service to get a vehicle here. There were 2 vehicles at different lots I was interested in, and they let me test drive to those places. Make sure if youre set on getting a vehicle here to apply online. The process was faster due to that extra step. Have all your paperwork ready, and theyll take care of you! Ask for Steve and tell them I sent you 😉

I love Auto City this is my second car Steve Moreno got me exactly what I wanted!!!! He is very helpful and professional

Steve was able to help me process everything over the phone! I was able to look at all the available qualifying cars and pick the one I wanted. If the car chosen is not at a specific location Auto City takes no time to get it to the location of your choosing. Steve helped me choose my car, quickly fill out all the required paperwork, and drive off in my new car feeling amazing! I would definitely recommend!

Blake, it was great working with you. I am so happy with my purchase you’ve done a great job I will be recommending you to any of my colleagues friends and family as well. You have been a blessing in our family’s life thank you so much!

THANK YOU THANK YOU THANK YOU! Beyond grateful to Julian and his BEYOND grateful customer service! From the minute I walked in the door he made sure to make the whole process painless! He was phenomenal and I def will be referring anyone here!!

Great dealership, Blake really went to bat for me and got me approved. All their cars are high quality and mechanically sound and backed by a real warranty. Great salesman, ask for Blake.Great experience from start to finish.

Steve.....great guy, excellent service and listened to my needs. Took care of me and several others with great customer service. 100% recommend.

Steve was amazing the application was easy he walked me through it step by step and the attention that he gave me and all of the help with the Minor details just made the whole experience simple and hassle free guys if you looking for a car go to Auto City and ask for Steve hell make it happen for you thanks again Steve

Amazing service. Cesar went above and beyond to make sure I got the car I wanted on the day I wanted it. Love how easy the process was.

I luv Auto City this is my second purchase at Auto. I didn’t have to wait all day the staff is very professional. Ceaser sold me both cars tht I like very much Thank U Ceaser great salesman

Went to Auto City for one car God blessed me to get another.. Blake was A ➕ Love the service loved the pricing of my vehicle and I have fallen in love with my new van.... Thank you Blake and Auto City for making my day....God Bless

It was great, they treat you like family, they will get you a car for sure 👍 up shout out to Cesar

Cesar was great. I did all the paperwork via email, went the next day and drove off with my new vehicle. I’m very satisfied with my purchase.

Steve Moreno at auto city it absolutely the best car sales man I have ever dealt with and I will most definitely be coming back aging later on in life to deal with auto city and mr Steve aging and everyone that I know that needs an car that who I’m talking them too is mr Steve at auto city

My husband and I been with yall for almost 2 years. Renea has been such an awesome help every-time we call or email her she is so prompt with her response. Any questions she has answered professionally and accurately. Thank you for all you do!

I didn’t know what to expect when pursuing car buying because there are so many stories out there. Not to compare one experience with the other. At the beginning of the week I submitted an application in Arlington at a dealership, supposedly I was approved, but called them several times and no one returned my call. Steve Moreno made sure I was taken care of from the beginning to the end. I appreciate the professionalism I experienced with Steve. He made my experience a great one. I would definitely buy again and recommend people to purchase from Auto City. Lastly I was impressed with the videos. Very organized. Thanks again Steve for an awesome experience!God Bless You!Leroy Gray!

I absolutely love my new car! Blake was very patient and most of all, helpful. I will definitely recommend Auto City to anyone in search of a vehicle in the near future.

Steve was amazing! He was very kind and patient with my indecisiveness. I would recommend him to others I know that may be looking for a vehicle! I am a repeat customer and Steve made this time very easy and pleasant!

Great Dealership great sales person Cesar Ortega cant wait to refer someone

Steve Moreno was great.Worked with my wife and I to get us great suv that we liked and made the financing process easy.

There was no hassle at all with my experience. Donnie was a huge help and very pleasant to work with. I feel like he went above and beyond to make sure I drove off with the vehicle of my choice.

Horrible experience!!! Mike the salesman was not been honest, hard to contact. They end up mess up the contract and so we are constantly getting a harass phone call from the Finance Department. Finance Department is so RUDE as well!!! Overall not a good experience.!

Were so glad to have found AUTOCITY. Cesar treated us like family, the process was fast, easy, and painless! We will defininitely keep doing business with them again!

Auto city is the best place to get a car. When I say they go above and beyond to get you in a car. The dealer CESAR ORTEGA was very helpful and made the experience less stressful . I WILL CONTINUE TO DO BUSINESS WITH THEM.

I’ve been shopping for over a month for a bigger vehicle for my wife and kids contacted Cesar Ortega did everything mostly over the phone told him what I want he didn’t do what all the other sales guy do is put you in something else that you don’t want. Best experience I’ve ever had buying a car thanks Cesar

Cesar Ortega is awesome! He was very flexible and helped me through the entire application process. Helped me get into the car I had been wanting for a while. He was very patient with me and my many questions even after the facility was closed. I have been an Auto City customer for about 5 years now they always make sure Im satisfied before I leave the lot.

I actually went here with my girlfriend in search for a vehicle for her. We were greeted first thing by Alexis! She had really great energy, funny, and just very informal about everything!! I would like to thank you for a smooth and painless process. Ask for Alexis!!! She gets the job done tailored to your want and needs. You will leave satisfied!!

I went in looking for a truck, but I ended up getting a jeep Cherokee that was better suited for my needs. Cesar was awesome he helped me get through the process seamlessly and was very helpful during the entire selection process. Thanks auto city I will definitely refer friends to you.

I love my car, it’s not the car I wanted but it’s exactly what I needed and with everything going on with the COVID-19 I did my application online and got my car that same day. Thanks to auto city I got a car I love and their prices are great and affordable and their staff is amazing and friendly

It was as easy as pie. I was able to get pre approve online then I was able to send and get every thing completed online before I went to the dealership. Alex Rodriguez was great. I just needed to pick what car I wanted. Thank you for the smooth transaction.

Steve was my salesperson and he helped make the process so seamless and relaxed for me! I really appreciate all your help in helping me drive away with my new Jeep that day, Steve! Blessings!

I whet to this place looking for a vehicle, I did like one,ask if I could drive it but they didnt let me, the excuse was the covid 19 but it didnt make no sense since all of the vehicles are open for people to inside if them. Im sure they discriminate me because I am not Anglo-Saxon. Shame on them.

The sales person Blake really helped me out he was extremely professional and by the end I drove off in my new ride. Im very satisfied and will highly recommend Blake and Auto City.

Steve Moreno was great!! He made my process quick & easy! I went in and in 20 minutes he had me in and out of there! I would highly recommend Auto City!

Steve Moreno was our salesperson. We had the greatest experience with him ever!! He was very professional and organized! My husband and I got the car of our dreams!!! I would recommend Steve to everyone I come across. He is an awesome person!!!

Hi everyone. If you have bad credit or not so bad credit. Im telling you this is the place to go. When no one would help me Cesar Ortega did. He was nice. Helpful. & quick through out the process. They have #5 stars frome me. If I could I would give them #10 stars.Thank you so much Cesar OrtegaSheila stone

Steve was very helpful and patient. I really appreciated doing business with him at Auto City.. Also thanks to Auto City for giving me a chance. I really needed this car for MY SON AND I!!!!

Awesome car buying experience. Steve was very nice and got the job done very quickly. Will definitely go back.

The customer service I got there was great!! Alexis was very nice and did everything she could to get us a vehicle. We went through the application there and when it came to getting approved for the $99 -$500 drive away, that’s not what o got I was told by Alexis that the down payment for the few vehicles my family was looking at which all 3 were 2014 model trucks, I was told my down payment was $5000 to walk out the door. So that was A COMPLETE WASTE OF TIME

I Was Impressed And Pleased With The Good Communication From StaffThank You Auto City I Love The Car..Steve And Cesar Your The Best

Renee from Concorde acceptance fiance and Auto City has truly been awesome with helping me throughout the years that I have been financing my car through them. She has been so sweet and very understanding and truly has worked with me with my car issues and we have gained a great relationship over the years. Shes just not my loan officer I also consider her a friend. If your ever looking for a dealership that does in house financing Auto City/ Concorde Acceptance is definitely the place to go!! GREAT JOB RENEE I APPRECIATE ALL THAT YOU DO!!

If you want to get taken care of the right way go see Carlos and Juan at the Auto City Garland location they where honest and fair walked me through the entire process and I left out in a 2019 Kia Forte with low miles for only $500 down yes you heard me right! great payments and free oil changes plus 2 year warranty these guys are amazing and have a top of the line selection at their location they really care about their customers as well so make sure you go see Carlos and Juan I definitely will be sending referrals their way

Steve Moreno made my car dreams come true! I’m truly grateful for the patience and guidance he gave. He did not make it feel like a typical car sale! I’m forever grateful! Thank you auto city!

False advertising if you have bad credit. They check credit. And will deny you. Was there today had 2300 to put down and was willing to pay 500 a month but nope was a waist of time trying to geta vehicle there. In the end they said your denied even tho a big sign in front of it says 500 down and drive away. Same day went to a dealership and now driving a 2021 brand new no miles Chevrolet Silverado 1500 now how did thay happen unless one place really does try To help another human being out. But guess we was denied for a reason. Because the universe new we deserved a chance and better

They really work with you. Friendly.Will make sure you drive away with a nice vehicle 👌

Maribel is the best sales person here! I wouldnt rather go to any other place to get a car. I tried auto liquidators and they were so rude and not helpful. Come on by let them know Demetrius Freeman sent you.

We went to auto city and Alex Rodriguez helped us get the Cadillac we want!! He’s the best and will get you approved! Thanks Alex

Very nice and courteous people it was a very nice experience thank you so much Auto City

Auto city credit is the best most reliable used car dealership you can find, and talk to CESAR ORTEGA!!!!☮💚😊

Went to auto city to get a car ceaser was my guy not the car I wanted but I still left with something so if you in need of a car go to auto city and ask for ceaser

Went in for a trade in today Cesar Ortega was AWESOME and made the process smooth !!!!! We got the deal done and was able to work with my situation to put me in a AMAZING family car for my wife, son and I to enjoy and create memories. Thank you Cesar and Auto City for the new Dodge Journey, yall stay Blessed and Safe starting off 2021 Right!!!!!!!

Ms. Pat Neal help me get into my first car

Worst experience ever!!! I scheduled an appointment after receiving a pre approval and to be denied upon arrival. I received a call from their fiance dept and she ask a lot questions about vehicles I either never owned or past vehicles that I had when I was married and based a decision on my past rather than look at my payment history for anything current. I make close to 70,000 a year by myself with a combined total of 96,000 with my spouse and she made my visit seem pointless after driving from Terrell. I paid for 2 cars and insurance full coverage for both and never been late for either in the past 2 years and just to be denied. I would have made great potential customer but I guess current situations dont matter only their past. Waste of my time.

Alexis was amazing! Excellent customer service, she went above and beyond to help my husband and myself get financed we have a beautiful vehicle now for a great price thanks Auto city!!

Alexis was phenomenal best saleswoman there!!! Made everything easy and fast

Best Customer Service I’ve Ever Had !!! Amazing People Just Overall A Womderful Experience!!!

This is my second car from Auto City. Steve Moreno is an awesome salesman he will get you what you want! The process doesn’t take long he meets your needs & wants. Call Steve @ the 175 location.

At Auto City Credit. Ceasar Ortega is highly recommended for customer service, hes awesome and professional. The Best Place To Be.

My sales person Steve was extremely helpful and made sure I got in a car quick!

Steve Moreno was great he was very nice and patient he got me approve very fast. I actually love my car I’m very grateful thank you so much

DO NOT BUY A CAR FROM HERE.... EVER. DO NOT GIVE THEM MONEY We did not end up buying a car. The salesman had us put the down payment through and then when we did not purchase a car getting my money back was more of a hassle than ever needed to be. DO NOT GO HERE

Alexis was the best she help me find the right car for me.

I would like to say everything went well

I came in with low expectations. Just needing a car but Steve Moreno got me quickly approved and I GOT THE CAR IVE BEEN WANTING FOR YEARS!! I AM SO HAPPY RIGHT NOW!! Thanks to Steve and Auto City!!!

Great Customer Service. Ceasar was amazing. Helped alot

So to begin the car salesman did a great job with getting me into a car as promised. We wound up having to put 1000 down as per my credit check. However this is the only part that’s good. Car is only worth 5800-7000 he sold it to us for 12.999 which is 150%-200% more than the cars actual worth. That part is my fault. What isn’t my fault is their warranty that is supposed to cover the engine and everything that goes with it. Apparently the timing belt isn’t part of that even though if the belt breaks the car doesn’t run at all. Outside of that first week in they do the oil change for free. They put the wrong oil in when the type is right on the engine cap!! First week in two days after getting the car I had told the salesman about the tires having issues. He stated they would put new tires on and balance them. Nope I got a used tire that exploded while I was on the freeway, thankfully at the time my pregnant girlfriend was not in the car. So they get me a “new” tire. It has treading issues that was checked by an actual mechanic. Not even 6 months later my ac goes out. I have to replace the blower motor and the resistor that is connected to it. Not covered under warranty. Now the last part and the best part. My car passed inspection in August of 2019 I bought the car in September at the beginning of the month. According to Texas state laws windows cannot be tinted less than 25% mine is at 11%. In other words my car won’t pass state inspection because of the tinting on the car to begin with. They sold me a car that would not pass state inspection. They are crooks. Plain and simple do not buy from auto city. They will steal your money put things “under warranty” which come to find out aren’t on said warranty. Do not buy from them and I won’t be doing so again,

Great place! ASK FOR STEVE.Steve is a very honest trustworthy salesman and processed things in a timely manner. Awesome sustomer service. If I could give him 10 stars I would!I didn’t buy a car here but my man did.We didn’t see a car within our budget at this location but we did see one at the Arlington location. Steve arranged the car to come to this location within 30min-1hr.We got to test drive it and decided if it was the best option for us without any pressure. Just make sure you put some money down for the down payment.You would think they have used janky cars but they take care of the used cars they have! Will be back in the future. Definitely would recommend anyone here if they’re looking for a used car.

If you are looking for a car an a honest person check out Steve at Auto City trust me going up an down from car lot to car lot is no fun I promise go in tell him what you got for a down payment you driving off the lot check him out you want be disappointed😊🚕

Well what can I say!My salesperson STEVE MORENO met and went beyond my expectations. In my opinion he is the best. I am on my third vehicle.They say your first impression is a lasting impression.He has always made each and every experience nice and smooth.

Nice cars..definitely worth checking out!!!

Quick and easy car buying process! In and out with only $500 down. Make sure to ask for Steve Moreno!

This is my second car with auto city go see Steve Moreno very good person and will work with u

Thank you Steve Moreno for all the help in finding and getting me my new car I love it your so nice and glad to have u as my sales man thank you auto city

I was there yesterday Tuesday May 12 2020I was treated the best than any customer couldbe me and my Lady friend Alecia just came fromMesquite Mitsubishi and was not treated goodAnd we decided to try y’all. I’m very pleasedThe way y’all treated us. Thanks very muchFor great customer service.Kenny Boston

What a great experience. Thank you Mr. Ortega for putting me not only in a vehicle I could afford but the actual vehicle I wanted.

Trey grays has done a miracle for me I came in not expecting to get approved left when a nice quality car all thanks to him

Go in, have everything you need and Cesar will do everything he can to get you approved and driving away. Cesar was nice and made the whole process smooth and worth while because he got me driving away in a beautiful Jeep for my family. All the vehicles at Auto City are nice and there is a huge selection. My Jeep is very clean, well kept up with, and drives perfect as if brand new! Thanks auto city and thanks to Cesar. I’d definitely recommend to everyone!!

I would have gave them 5 stars. I have not had any issues with my car until memorial weekend. The battery in the key fob went out, so I went to auto zone and replaced the battery. Still wouldn’t work. I was doing some research online, trying to figure out what was wrong with it. The key fob needed to be reprogrammed again. A simple 5 minute fix. I called them Friday, they wanna tow the car 🙄. Saturday morning around 9, the guy came and towed the car. NOBODY I mean NOBODY told me the service department closed at 12 on Saturday’s. I only find out when I call to see if my car was ready. When I found this out I was mad as hell.. Lack of communication at its finest. Monday morning comes around, I look to see if they were open and according to Goggle they are. I have been calling since 9:30, no one has answered, no voice recording has come on to say they are closed for the holidays or nothing.. I never missed a care payment, to get horrible customer service is ridiculous...

I didnt have credit, $500 down. Cesar is a professional and stand up guy. He got me approved the same day! He is the 🐐

Jocelyn Cuellar was AWESOME! She was very friendly and her overall customer service was IMPECCABLE!! I would DEFINITELY recommend anyone to come see her. This process was the easiest Ive ever experienced and I cant wait to refer a friend!!!

Great place!! I was approved in a flash and drove away the same day!! I love my new car and so does my new girlfriend! THANK YOU AUTO CITY!! 🥳😘

I would like to thank the sale man Steve Moreno for helping me and my husband getting us into the car of our dream he was very helpful when over everything with us and making sure we clearly understand our parts, we had been driven all morning looking and decided to stop here and thank God we did God is good and so is Mr. Steve Moreno! Thanks if you need a car coming see him.

David was very patient, understanding and friendly. He made the process go smoothly and efficiently. He was eager to answer all of my questions and I would definitely recommend David and Auto City for your auto buying needs. David will definitely get you taken care of.

Cesar was very helpful and his customer service was excellent I would recommend everyone to get a car from them..

Cesar Ortega was amazing!!! This is the quickest most painless process I have ever been through. I had issues but he worked until he got me into the car of my dreams! I will refer all of my friends and family members!

This was the best car buying experience ever! Julian was so awesome and straight to the point. Didn’t take long before I was out and I the road. So much love to you Julian thanks!

Cesar did me right

Got me in the car I wanted!!!

Got a car from Auto city. Tony Ruiz helped me and did a wonderful job. He got me in a car the same day. Great customer service. Recommended car dealership.Jamie S.

Mr Ortega was very knowledge and helped get us in something we wanted and needed financially... Thankful we came here after 2 other dealerships because the others were trying to rip us off compared to the deal Mr Ortega was able to get us. GO HERE.Edit::The ladies in the payment/insurance office have made this an extremely over exhausting repetitive process.

Mr. Caesar really made my car buying experience fast, easy and hassle free!

I had a wonderful experience with Alexis I will send everyone I know to her.

Cesar is the best salesman helped with everything

This place is one of the best places to buy cars in Dallas. They report to the credit bureau they have a beautiful selection with three different lots and the selection is amazing. When you go there you have to ask for Caesar. See user is one of the most amazing cells people and he works it out in your favor.

The dealership itself deserves 5 stars. The service center however, none. They will screw your car up after fixing it. And in the event they actually do fix the problem, it will just happen again in a couple months. They broke the filler neck on our radiator during our first oil change with them. Denied responsibility, but they fixed it.. cause we paid for it. I feel it shouldnt have been something we were charged for but whatever. Anyways, fast forward to our next oil change, everything seems to go well, until the drive home, radiator reservoir busts.. had to get that replaced. At least they did that right. About the time we get that repair paid off, the freaking throttle body goes out. They fixed it and Im now ONE PAYMENT AWAY from paying that off and what do you know? Lights come on and what is It? None other than the throttle body. Again. How convenient, right? Anyone else have these problems with the service center? Or is it just our car? 2013 Chrysler 200. We drive it carefully and always keep the maintenance up on it. We have had a couple other things done at another service center and we even changed the thermostat ourselves when it went out NEVER did we have the problems we had with Auto Citys.. if you get a car from the dealership, great. But please do not use their service center

I am beyond satisfied with the swift and amazing service. Julian was extremely knowledgeable every step of the way and answered every question I had! Auto City feels like family now. Thank You for taking care of me in a difficult time.

Julian was VERY professional, honest and awesome customer service. He took time to listen to my needs after I wasn’t sure about getting my new vehicle once I learned what my payments were gonna be. Julian took the time to go over my budget with me as well and that alone meant so much to me! He’s not just about trying to make a sale he will listen and will most definitely help you make the right decision when purchasing a vehicle. Very honest Man and if I had to do it all over again he would have to be my Sales Rep!

Julian Huerta was amazing!! He made sure I was well taken care of. Everything was explained clearly no sugar coding at all. Got me driving in What I was looking for. Most definitely recommend going to Julian for help with purchasing your first financed car if your new to it.