Staff was incredible. Super friendly & the lady was doing her absolute best given the circumstances. 7 scheduled pickups, 3 avaliable trucks. Which was not her fault. People didnt return the trucks they rented on time. Only reason Im giving 3 stars is because when we rented the truck, everything was fine. We loaded up, drove it to the new place 13 miles away, unloaded it, & when we were getting ready to take it back, the truck wouldnt start. You could hear it trying to turn over, but it just wouldnt start up. Called them up. Spoke to the same lady from the day before. She was super helpful & gave me the roadside number. Roadside said it would take about an hour & a half to get there + time to figure out & fix the issue. I had to go to work, I didnt have time to wait for all of that, so they had the truck towed back to the location I rented from. All-in-all a decent experience. Just unhappy with the truck not starting up.