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Mavis Tires & Brakes
151 Andover St, Danvers, MA 01923, United States
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Mavis Tires & Brakes
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Mi
Review №1

My Experience was terrific!!. Sales personal Jonas was just great. Very informative onthe 2 tires I needed along with pointing out the wear I had on the other 2. Replaced the two bad ones for now and scheduled the other 2 in a time period I was very happy with. Great service!!Thank you!!p

ro
Review №2

Great customer service and knowledge . Called looking for a quote for new tires, Jonas was informative and patient with all my questions. Did not feel pressured or like he was just trying to up sell me. Was able to make an appointment for that day . Waiting room is clean and spacious . Highly recommend, ask for Jonas!

Ka
Review №3

Ryan was such a great help! The guys here go into such good detail so you truly know what you’re buying. Very happy with my new tires - Can’t wait til the next rain storm now! :)

Ja
Review №4

Jonas was super helpful and friendly. I had a great experience buying new tires here. He got me the right tires I needed and the install was done quickly, all in one day. I highly recommend this shop.

Er
Review №5

Very smooth experience. Chris was extremely helpful. He listened to what I was looking for, gave me multiple/appropriate options and was able to help get the tires changed in a timely manner. I will be back for future tire needs.

Ji
Review №6

Was very impressed with tire service, customer service, appointment availability, price, and overall experience. Chris was amazing. I will only go to them from now on. Thank you so much!

Ro
Review №7

The associate manager Ryan was very helpful! Great customer service and it was fast, quick and inexpensive. 5 stars for sure!

To
Review №8

Jonas got me in quickly to fix my tire in an emergency before a long trip.Very much appreciated. Great customer service.

La
Review №9

Brand new state of the art facility at 151 Andover St Danvers. Great service from ordering my tires on the phone to installation. Nice touch was being able to watch the installation real time on monitors and given a timeline of when vehicle would be finished. Thank you!

Ke
Review №10

I stopped in for a walk-in all 4 tire change and Was assisted by Roy who was very knowledgeable and friendly. The service was fast and tires look great!

Ma
Review №11

Jonas is the best. He really put in the effort to save me money on new tires. Thanks Jonas! This is definitely the place to go!

Ch
Review №12

Jonas took care of me! Extremely helpful after having issues. Go to the new town fair tire in Danvers. They are efficient, respectful, and get the job done. Thanks!

Ja
Review №13

Chris at Town Fair Tire was very helpful and professional. Excellent world class service. Will most definitely be coming here for service again.

ca
Review №14

Want to give a shout out to jona at town fair tire on 114...💜 My car started to shake, so I pulled in there to check it out... He came right out to inspect my tires, told me tires are good, (totally respected his honesty👍😊) then offered a tire balance etc... Which Im having done right now... Took my car in asap... Hopefully thats it... Even if it isnt, jona was right on it!!! 👍 Which is awesome!!! Plus, his great down to earth personality will have me coming back!!! And anyone else I can tell... Give this place a try... 💜

Lu
Review №15

Man what a great customer service. I’m so grateful for this new location. After going to 2 different location and being told they were short staffed I end up going to the new location on rt114 where manager Jonás and Roy took care of my car with not hesitation at all. And I was in an out under 3 hours or so. 👏 great job guys will definitely recommend this location to all my friends

He
Review №16

Ryan and Jonas were extremely helpful and kind, they helped me mitigate finding the best prices and options for my needs. Awesome guys at Town Fair, highly recommend

Su
Review №17

Jonas and Ryan are customer service rock stars. They get it and go above and beyond. They resolved my tire problem quickly. Use this new location, the team is terrific!

Ja
Review №18

Came in during their 2nd week open and worked with Jonas. Had to have the original two front tires put back on my vehicle before I returned it and they got me scheduled and in a bay right away. Great experience again with TFT. Thanks Jonas!!

Wi
Review №19

Jonah assisted me with providing me information on the tires I was purchasing and excellent customer service, 100% recommend coming to this location for your tire needs!

M
Review №20

Loved the service and Jonah put my car right in for tire rotation. Thank you to JonahI really appreciate this !’

Ti
Review №21

Jonas was beyond professional and was very helpful. Got me in same day. Great staff.

Ro
Review №22

Jonas got me in here real quick. The new store is great!

Te
Review №23

The Store Manager, Jonas got me in and out in no time. Had a screw in my front driver’s side tire and was in a pinch to get to a funeral. I’m very pleased with the great customer service and Jonas in particular at the new Town Fair Tire location on Endicott Street in Danvers, MA.I highly recommend Town Fair Tire!

Da
Review №24

Ryan was really helpful and helped explain the differences between various tires so I could make a good choice.

St
Review №25

Jonas and Ryan were super professional and kept me informed during the entire process. Added 35 tires to my Wrangler and Jonas the Manager went above and beyond to get me what I needed.

Jo
Review №26

Jonas got me in and out very quickly! Great service and convenience.

Je
Review №27

I ended up with a piece of metal in my tire, only to see it as I was about to leave work with a car full of dogs. Jonas helped get the tires changed out right away so that I could get everyone home. Thank you!

pa
Review №28

Long time customer. Polite,efficient and competitively priced. Nice New store. Recommend this location to family and friends.

Di
Review №29

Roy was great helped me out with everything and was extremely nice and pleasant☺️

La
Review №30

Jonas did a great job getting me an appointment quickly. Definitely put my mind at ease about my busted tire. Wonderful service and professionalism.

Da
Review №31

Jonas got me in right away with no appointment! Highly recommend this new location!

Jo
Review №32

Jonas was great to deal with, made shopping they’re easy!

ty
Review №33

I’m very satisfied With the customer service at this location on Danvers, the manager and the employees was very nice and polite. They took care of the problem that I had on my tire, with no hesitation. ( that feels good) I highly recommend this place., Town fair tire in Danvers.

Ke
Review №34

Jones and Ryan turned a bad situation I to a great situation and thank you to head quarters

Bo
Review №35

Chris did a great job today thank you!!

He
Review №36

Jonas is an amazing Manager. He has created a wonderful experience and extremely helpful.

An
Review №37

Chris did a great job helping me

Ja
Review №38

Chris was a great salesman and I will be back

Ca
Review №39

Jones Took care of my tire issue and less than 15 minutes five star

Ma
Review №40

Nick was great and explained all options. Service was quick and flat was repaired much cheaper than a new tire. Great service!

Mi
Review №41

I work for a dealership, so when I got a screw on the shoulder of my tire, I knew if I took it to the dealership they would charge me for a brand new tire. So I took it to these guys, they said it was right on the line of needing to be replaced... they also told me it would be an hour wait. 20 minutes later my car is done and instead of crushing me on a new tire when I know they could’ve, they did what was best for me and not them. I will never go anywhere else after that. Top notch.

Lo
Review №42

They were great here. Place was really clean and the employees were very helpful and knowledgeable. I will definitely come back.

Ki
Review №43

Jonas is awesome! Thank you for the speedy and friendly service!

Li
Review №44

These guys are always great- they don’t pressure you into buying things you’re not asking for, and keep it simple. Not to mention the tire was done in what literally felt like 5-10 minutes. Can’t recommend these guys enough.

Ha
Review №45

Roy did a good job taking care of my car!

Se
Review №46

Fast and professional service. 5 stars.

De
Review №47

I highly recommend this Mavis location. They offered fast service in replacing 4 tires and great prices. Melo was very helpful and informative!!

Ta
Review №48

These guys are amazing. We came in late, and thought we wouldnt be able to get tires, but one of the tire techs stayed later to help us. Really nice people.

Ly
Review №49

Great service!! Chris did a great job helping me!!

M
Review №50

Prompt and great service. Got my tires done and installed for a good price! Melo was very helpful and nice. Highly recommend!

Jo
Review №51

I noticed I ran over a screw and called Mavis after I got out of work after calling 2 other places. The 2 other places charged $10 more for a tire repair, told me they couldnt fix it until either tomorrow or Sunday, and when they initially answered my phone call they were about as kind and warm as a TSA agent. Mavis took good care of me👌🏽

Ja
Review №52

Melo was amazing. I called with a tire emergency and he got me in for a Fix immediately. I waited no time to have it taken care of. They are extremely professional and do their best. Great service!

Kr
Review №53

Had the most pleasant experience last weekend at this shop! While traveling through mass my car started to feel weird. I called the closest shop and was told by Johnny he could check out my car right away. Fortunately everything was good and I’m just not use to snow but Johnny had his team look over my entire vehicle and made me feel safe as i left. While i may not live in the area I’m blown away by the customer service i was given. Thank you Johnny and your team for reassuring me, everything was okay!

Lo
Review №54

Great experience of the bat, came in for an issue that other places were unable to resolve and as soon as I came here i was instantly given an answer that they could fix it. Everyone was very professional and understanding. Would definitely recommend coming here!!

Ol
Review №55

Very helpful, super quick service. Thanks Jonas

L.
Review №56

Great helpful service, beautiful new location.

Cr
Review №57

Great experience! Melo took care of my cars needs! Very professional, detailed and quick service! Will return for my car’s needs!

Ti
Review №58

Joe was efficient and informative while checking me in, I came in because I thought I had some kind of leak in my tire, it turned out to be a cracked rim, they showed me the issue and recommended a place to go have it looked at. Appreciate the quick service and honesty.

Ch
Review №59

Great experience all around. Friendly staff and good pricing.

Me
Review №60

Walked in after being given a hard time and talked down to at other tire places. Melo was awesome and I left with new all season tires for my Mustang in less than two hours! Highly recommend!

Se
Review №61

Quick service! Melo and Steve took good care of my ‘14 Cherokee on my way up to Maine for vacation. Would come again!

La
Review №62

Hello, I am writing to Honor and Praise the customer service and employees at the Danvers, MA location. Specifically Mello, Josh & Nick.Upon leaving my job I popped my tire. I decided to go across the street to get my donut put on. The men there refused to help me and told me to go over there. Still driving on basically my rim I had to get back on the highway and drive over to Mavis. Here is where I was met with exceptional service & most importantly KINDNESS. Mello said he heard me coming and couldnt believe it. He helped me right away & restored my faith in mankind. The next day I went back to get my new tire put on, Josh was working the front desk, I was 2nd in line (8am) of literally 15 people. Again Josh and the Tech Nick helped me with my situation. They both went above & beyond their job duty to help me. Because of these 3 gentlemen you have gained a New & Forever Client.Thank you!

An
Review №63

Great service, knowledgeable team members. Fast fast service. Melo is great- ask for him. Ive never gotten car service done SOONER than they promised. Use Mavis.

B
Review №64

This was my 3rd trip to the Danvers location for tire repairs in recent months. Each time, Ive been pleased with the efficiency with which the repairs were performed and the professionalism of their staff. Ive recommended them to other family members in the past and would continue to do so.

Ca
Review №65

After going to 3 different tire shops in the area, the customer service I received at this place was beyond exceptional. I was greeted within seconds of walking through the door by a friendly staff member named Melo. I was reassured by him that they would take care of my tire problem and I no longer had to worry. They have a large waiting area with vending machines and clean restrooms. My wait time was not long at all and they also have a viewing window you can watch from. I will definitely be returning here with any problems I may come across with my vehicle. Thank you Melo for taking my stress away.

L.
Review №66

I came to balance the tires and they try to enforce to buy a new set telling the balance will not work - just to enforce sales of tires - I know just balance solve my problem - just terrible place

De
Review №67

Great Job. Got my tires changed out quick and easy. Now I’m back on the road!Thanks Fellas

Da
Review №68

Quick! In and out with excellent customer service!

Ke
Review №69

Mavis has been exceptionally helpful to my family. Tire care is the most important aspect of car care. See Mel Mercedes

Al
Review №70

Melo is the best employee at the place. Helped me out and I got an oil change the fastest I’ve ever had. You the best!

Da
Review №71

Not being from the area, I am always skeptical to go into places for any service. Luckily I made my research and found this place. Im so glad I did. Highly recommend it, i would not be going anywhere else while I am on Mass. Fast service, great prices, friendly staff. My regards to Juan he was of great help and very understanding of my situation. Got four good tires at an excellent price.Thank you.

Ja
Review №72

Went over there after a dealership tried to upsell me on unneeded repairs time going in for an oil change and tire rotations. The dealership also told me they wouldnt repair my punctured tire.I called Mavis and they took me right in.Spoke with Joe and Steve, who looked at my vehicle and confirmed my own gut feelings that I didnt need the repairs.They also repaired the tire the dealership wouldnt.Ill be going here for all my oil changes and vehicle maintenance from now on!

Ku
Review №73

Joe was extremely professional and personable. The company was very efficient in fixing my tire. Great service!

Th
Review №74

Scheduled appointment last night and came on time and was quickly serviced and gone

Th
Review №75

Jonas and staff are always a great help

Wa
Review №76

Mavis was quick and professional. They took care of my tire puncture within mi minutes. I highly recommend them.

Ch
Review №77

Ordered tires online and booked an appointment to have them installed at 5PM a few days later. I show up at 5PM and they take my keys promptly, but dont really say two words to me otherwise. They didnt ask if I wanted an alignment, or say anything else other than well be done in an hour. I get a ride to go out to dinner. Halfway through dinner (about an hour later) I get a call from Mavis saying they dont have my tires in stock and they can put on another similar tire in the price range. The person on the phone didnt sound apologetic, or even seem to acknowledge that it was a big deal to waste my time. How does the system let you order tires that arent in stock, and still not mention it after you drop the car off?!? They said the tires wont come in until Saturday, so I reluctantly said I would come back on Saturday, then they backpedaled and said the next appointment wasnt until Monday night. Needless to say, I picked up my car with no new tires and an hour an half of my time wasted. Save your time, go to Town Fair Tire who actually have decent service.

Mu
Review №78

Speedy repair, excellent customer service! Highly recommend

Al
Review №79

Melon was very helpful,and professional. Excellent service

Am
Review №80

Service was fast and efficient. Love my new tires!!

Ha
Review №81

I went to this site with my friend who had a blowout. The managers, Steven and Melo, at first led us to believe it would not be covered under warranty. They then went the extra mile and took apart the tire. They discovered it was a defected in tire sensor. Repaired immediately and with great smiles. We assuring our confidence in this location! Thank you to Steven and Melo!!!!

DI
Review №82

Melo and Josh are examples of grace under pressure. The Danvers MA shop continues to transition to Mavis ownership with newer front desk staff still on learning curve. But this did not substantially have a negative effect on my experience. Melo explained my options for a new set of tires clearly and patiently. He went the extra mile to expedite the work after learning about my driving habits & finding the best tire for the best price.I returned for routine lug nut tightening when Josh also corrected a minor front desk paperwork error. He too provided top notch Customerservice.Hope Mavis recognizes these two excellent employees-they are the reasons we will return.

Bo
Review №83

I got my two front tires changed out today, and it was a great experience. Melo is doing a great job as the new manager.

Je
Review №84

Prices are good, but customer service is horrible. If they an appointment for you, they dont honor it. Just be there at 8am when they open, otherwise they may be too busy with walkins to take your business.

De
Review №85

Heather and Louie are great. They are very pleasant and hard working.

Ha
Review №86

Great experience. Team was extremely quick to help and was in and out in 20 minutes!

Jo
Review №87

Very helpful. Got my tires fixed quickly. Melo was very helpful and informative!

Jo
Review №88

I had a great experience Melo and his team were very professional and very helpful. I would definitely come back and thank you for the great customer service!!

mi
Review №89

The guys here did a great job! Super professional and got the job done quick :)

is
Review №90

Great experience here, never have any problems with service, they work fast and are cheap. Would recommend this place to everyone

Jo
Review №91

Mavis was quick and speedy with my car. Melli was great and helpful!

St
Review №92

They did a great job on my car’s oil change. The wait wasn’t long either!

Ja
Review №93

Joe and Melo took great care of me. Highly recommend them for any type of service!

Jo
Review №94

Awesome service. Jonas is the man!!!

Jo
Review №95

Staff was very helpful and very knowledgeable with car issues. They were able to fix my issues

ud
Review №96

Excellent service, fair value and very good service! I found the place that I will always take my cars! Thank you so much Johnny for all your attention!

Fr
Review №97

Mavis was one of the best experiences possible for tire service…melo was a cut above in terms of customer service

Al
Review №98

Friendly staff, prompt service. Melo at the front desk took great care of my car.

ta
Review №99

Mello provided excellent customer service from the time I stepped in the door. I was very upset do to a road emergency and he helped make things better for me. Thank you Mello!

Wi
Review №100

Good quality serviceNick and Mellow did a good job!

Information
30 Photos
100 Comments
3.9 Rating
  • Address:151 Andover St, Danvers, MA 01923, United States
  • Site:https://mavistire.com/locations/danvers-ma.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 978-213-4721
Categories
  • Brake shop
  • Auto tune up service
  • Tire shop
  • Car repair and maintenance
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–8:30PM
  • Thursday:8AM–6PM
  • Friday:8AM–5PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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