I like advanced auto parts. Depending on who you get they can be very knowledgeable. They give a 10% military discount on most stuff when you purchase something in the store. If you order on line and then pick it up at their store you can usually get even better discounts and you dont have to be military for those. You can earn some money towards purchases using their speed perks too. Its incredible how much money you can save doing some of your own vehicle maintenance instead of taking it to a shop.
This is a nice place... Nice associates... Very kind and attentive...I stopped going to Auto Zone.. Got My refund and went here instead ..I will now always go here for all automotive needs..🚗. Thanks you Advance .. 👍😁
So helpful and kind. Really knowledgeable guy. I wish I remembered his name. He was about 6 ft and early 30s, a big guy. He deserves a promotion
Got new battery installed. The tech was in a hurry, lost one bolt (from the battery bracket) ... finally got it installed with new bolt from store - Not his best work, but successful.As Eric O. (YouTube) says sometimes you have to go slow to go fast!
Young lady was a lot of help to me.and very friendly.
Staff are knowledgeable and usually have the parts I need in stock.
Great service, quick work, respectful and honest employees!
Always a great place for good tips and good deals!
Had take back a fuel pump it happens a lot dont matter were u get unless u get dealer parts u get china parts and it is a crock really we should quit buying and selling parts from china they are junk always .but had worranty but still had drop fuel tank again 3 weeks after changed it only went through 2 tanks gas.
Top notch!! I needed a battery for my Mercedes, and not only did Scott check my system to make sure I needed the battery, ( which I did), he took the time to clean my cable ends, and posts. Installed corrosion inhibiting spray, pads, and compound, and put it all back together. This guy went above and beyond great customer service, and has a new customer for life. I highly recommend this place for all of your automotive parts needs. Thanks to the night shift personnel at the Smithville Rd. location, ( Scott and Mellissa) you are top notch!!!!!!!
Fast service. No extra BS.
I WENT TO ADVANCE AUTO PARTS ON SMITHVILLE TO HAVE MY ENGINE LIGHT CHECKED AFTER THEY DID A READING THEY SHOWED ME WHAT WAS WRONG..PRESTON HE HELPED ME OUT HE WAS VERY NICE AND POLITE.. THANK U SO MUCH PRESTON FOR ALL YOUR HELP 😃
Went out of there way to help out.
Always helpful..better products than autozone by far.
They are very helpful !
Good prices. Good people. Close to home.
Big store but unorganized. Staff was friendly.
Called and picked up the part that we ordered not going to work on vehicle till the next day
Staff was very helpful
We came here because the Freakin rican food truck was in the lot. Originally from NY, Ive been struggling to find good Puerto Rican food in Ohio. We drove from Cincinnati and tried it out. It was definitely worth it. Delicious food! Gave me a taste of home.
Its cool,I like it I got a catalytic converter for $149 Magna Flow Univsal. That was alright Employees are dexent.
It was a reason that I went in there and it was for jumper cables the cashier or sales person there was very attentive directing me directly to what I was looking for getting harassed me and asked me if I need anything else seemed a little preoccupied but overall I was satisfied
My friend and I went there bought an alternator and a new battery got what we needed and was out. Thats the way its supposed to be thanks Advance Auto Parts
Very helpful and friendly employees. I tried you after waiting in line for 10 minutes for the one cashier at AutoZone down the street.
Great price with online discounts. Friendly staff, had them install a new battery.
Great car battery under 140.00 3 year replacement warranty.
Michelle was fantastic! She is knowledgeable, effective and has great personality. I will come back there for my car needs. Thank you!!
Employees were very friendly and helpful. They had a computer glitch that made my online order not show up to them. I went to the store and they got everything ready right away. Recommended this place for your DIY auto care.
Came here to get a battery replaced under warranty. They guy hooked the machine up to my battery and ran a test. Test said battery was good, just needed charged. My charging system was fine, even according to the machine test. Had to come back again later to explain that my battery once again didnt start my car. And had to explain that by it not charging, as a battery should, it wasnt working. Got new battery eventually.
Employee was very helpful and made sure I was getting everything I needed.
Friendly & very helpful will be comeing back again for more items 💪💪
Highly satisfied! I purchased wipers in which they made it easy to purchase and even put them on. Great staff.
Met by a startled and possibly confused man. After I directly told him what I needed he turned his head like a puppy. He then quickly found the battery in the computer and set off for a journey for the battery. After looking for the battery as if it was a treasure he needed assistance from the wizard in the back room. He directed him to the battery which purchased and worked great.
Its ok if you know what your doing.
Experienced and showed me exactly what I needed for my brake light without making me buy this and that.
Always helpful great team they got working there now. Ill be back agin &agin
Always a nice,knowledgeable staff and good deals. Ive been a loyal customer for close to 20yrs.!
I arrived near closing time to work on my VW and both employees were friendly & helpful.
I work here the manager is amazing no matter how many times I mess up she helpes and shows me how to do it right
Nice people
Had what I wanted.
Better than Twilight Zone. But needs work on their online ordering. 8 hours is too long for the order to be sent to the store for pickup
Needed brake lines for my truck. Not only did they sell me the wrong lines. They wouldnt do any kind of return because the part was a little bent and dirty.
Price on that radiator cap, under $6.00, value of the time spent looking through Service Manuels and talkin with my new parts guy, about Auto repair priceless!
I spent more time in the store than I did doing the repair. The manager was giving me a hard time about a warranty. I had the part, the receipt from less than a year ago, and still had problems.
Great employees. Great selection and tons of parts in stock. Competitive pricing
Great prices (awesome sales) and excellent customer service! Shout out to Michelle, Jake and Parker 👍
Great customer service. Very helpful. Great products.
They always have my parts nice employees
Good friendly staff to assist you!
Great service and friendly staff! They also offer a military discount to include veterans.
Right item, right price. Very knowledgeable staff.
Helpful. For best prices order online and pick up at store.
The store is well stocked and kept. I was in need of jumper cables and got the incorrect kind when ordering online, I hadnt even left the store yet and was needing to make an exchange for the correct cables. Upon exchange I was told that I couldnt exchange the cables due to the order in the system hasnt been in there long enough to make a refund and there was nothing they could do for me for 24 hours? What in the world, first the computer issues with exchanging is not my issue really and second the csr that served me needs to think more critically about the issue at stake not his system and the inventory. The cables were both the same price, he just wasnt open minded to think about both sides of the problem. Just needs to work on them customer service soft skills that everyone should be proficent in before attempting customer rejection like that. In the end they had to do a manual return and have the store manager come. Suggestion for future, why limit on times a customer returns an item for? There are returns made every day all the time. Would you rather loose a customer, or a 10 retail product that is maybe 2 bucks wholesale?
These guys are the best I was having a serious problem with my car the guy took a look at it turns out it was just a loose air hose. Hooked it up and sent me on my way. I cant thank you enough for being so helpful.
Great place. Grest service
Good selection, had what I needed. Who could ask for more.
Salesperson either didnt know their products or just lied to us to make a larger profit. We found what we asked for without her help.
Didnt have what I needed but they were very cortious .good store 😁
They were good and fairly helpful.
Employees were not super helpful, had issues doing a return. Not bad just didnt excel.
Nice clean store with a helpful staff
Clerks very helpful. Good attitudes.
Great prices an always have the parts needed.
Very courteous when I needed battery and alternator tested.
Does not price match like they say. They told me they cant because their parts are better than everyone elses
Service and parts availability.
Kind of rude. Seemed like they didnt want my business
Very good customer service
This location had incorrectly posted operation hours on Google or failed to address them. I stopped during operating hours and no one was home. Theyre now updated on Google, but only after I was coerced into a late evening need for auto parts. OReilly had my back.
Good very good.
Switched out my battery right there
Great customer service
Didnt have the headlight bulb in stock that the website says they did. I was desperate so I had to buy a the more expensive version for $50.
Good parts selection
Friendly helpful staff
Its really the same as AutoZone only employees are more on the friendly side
Claimed my batteries were bad when they were not
Place went down hill, staff are rude and Dont know what they are talking about..
Great staff
Awesome service
Good
Cool
Always got the part I need
Great service
Very helpful
Great staff
Went out of their way to help!!!!
Idk
Horrible staff
Not good