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360fixx
1781 Candler Rd, Decatur, GA 30032, United States
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360fixx
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mi
Review №1

The charging port on my phone was failing, so i found this shop near to home... the price was good, the reviews were good & he had the part in stock.what happened next is where he excelled.the part was bad... he ordered in a replacement & it was defective.the 3rd time was a charm... not just because my phone works, but because he did everything possible to put my interests ahead of his...even to the point he was discounting his price - an offer i refused to accept.my experience was... competence, honesty & customer service.

Sa
Review №2

I have gone to this location Several times for my phone to be repaired. When I tell he he literally brought my phone back to life after falling in water he did and I am so Thankful!! He is always polite and great customer service.

Ha
Review №3

BEWARE!My husband took his phone here to get a new battery and screen on the front. When the man gave the phone back he said the charging port wasn’t working but he could fix it for another hundred bucks. But we could charge the phone wirelessly. There was nothing wrong with the charging port when he brought the phone in. So my husband took it to another repair shop and they said he did not replace the battery even though he charged me fora new one! I don’t understand how people think they can rip you off and you’re not going to expose them in today’s social media market!

Ki
Review №4

Very polite. Good customer service.

Lu
Review №5

Great service for my needs and the price was affordable

li
Review №6

Very professional, price came in just as quoted, fixed my computer in 2 days as promised. Will definitely use them again (but hoping I dont need to).

sh
Review №7

Nice and friendly 👌

Jo
Review №8

I thought that as a professional businessman, the owner would have honored a voucher purchased for a device that I use for my elementary classroom. Instead, he cited that he was no longer honoring Groupon vouchers although mine had not expired and would not expire for another two months. As an African American seeking to support our businesses, I am urging us to do better.

Ch
Review №9

I had a great experience here. They replaced the screen on my iPhone X for THE BEST price in Atlanta and they did it in less than 20 minutes. Go here before you go to the Apple Store and save tons of money.

Im
Review №10

My old iphone had a faulty charging port. Took them less than 14 min to fix. A lot cheaper than the other phone repairs shops. I will come back here if my devices ever break again. thank you so much Best Phone Repair.

J
Review №11

I feel lucky to live so close by. My phone screen was coming loose at the top like when a long time ago it fell completely off and I ruined it. I took the phone to Northlake mall for repair. Mr. K took maybe 5 minutes to glue the screen securely in place and I dont think it will ever come loose again. Thanks so much!

Lu
Review №12

I called this business to inquire about picking up a UPS package containing much needed medicine. The owner was extremely rude, arrogant and unprofessional. The way he does business is a discredit to UPS. He even hung up on me.I cant imagine this business enduring the test of time. He is a typical example of someone with professional aspirations that exceeds their skill-set. I would advise everyone to take your buusiness elsewhere. He doesnt deserve it or appreciate it. Bye Felicia!

Tr
Review №13

Convenient location and great customer service. I had no appointment and just walked in needing help with my iPad. I was having issues with it booting up and the apps not working. I left it for a couple hours and came back to pick it up and he got it working for me.

Jo
Review №14

Great service, even better deals on tech, phone service. Good quality and speedy service. Kurt helped me out big time with getting my screen fixed and it feels completely brand new. Recommended for anyone who needs these services. 👍💯

Mu
Review №15

They gave me a free screen protector after they fixed my cracked screen on my iPhone 7 Plus. The service was professional and everything was fairly upfront.

Sa
Review №16

Great customer service!!! Fast and reasonable. The owner Mr. Kirk is the man!!! Hope I dont brake another screen, but if I do this is my go to spot. Thanks allot!! My screen is better than ever

Av
Review №17

370 fixx is literally the best phone place around! If you ever need your phone to get fixed you should go here you won’t regret it!

Da
Review №18

Great place for computer repairs. Their prices are reasonable compared to other shops in the Atlanta area. I experienced a fast turnaround for the replacement of my laptop screen. Less than 24 hours. They have good communication and customer service.I just had to give credit where credit was due. Thanks guys.

Ja
Review №19

Did an AMAZING job with my iPhone 8S.. Had a cracked screen down the middle and they repaired it in no significant time at all! Sooo good!!

Mi
Review №20

The best electronic shoppe in the whole world! God bless em😇

Ma
Review №21

Offers print and copy service but their desktop wont boot. Seeing the numerous laptops and desktops both in front and behind the counter, I asked if that was only computer that he can can connect to the printer and was told that it was. You would think a computer repair service would have functioning hardware, or at least be able to download a simple driver from the internet.

fr
Review №22

Great service and reasonable prices.

Je
Review №23

Awesome and fast. In and out in about 30 mins. My iPhone is just like new again. Excellent customer service. Good price.

De
Review №24

Awesome place. Fixed my laptop in a day

Sa
Review №25

I greatly appreciate the service I received when I needed my cellphone repaired. I thought my phone could not be repaired because the screen was so smashed in i couldnt see anything. When I received my phone back it worked excellent.

ar
Review №26

I went to get my screen replaced and when I got it back it was just like new. would recommend this place

Ma
Review №27

I went to have my cell phone fix he doneA great job.

Ar
Review №28

Ive never had computer equipment repaired here but its always been a quick and easy experience picking up and dropping off UPS packages here. Ive also used their fax services with no issues.

An
Review №29

Screen was replaced but my i pad is not working apps and email jumping all over the place

Bi
Review №30

Fixed my broken iphone 7 screen. He gave me a good deal, they were running a special for $75. He told me it would take an hr. 1 hr later, he called me and told me it was ready for pick up. what more can I ask for? Perfect service, convenient. I live in Kirkwood, and it was under 10 min drive.

Sh
Review №31

Drop my Galaxy S6 off Thursday to repair back screen was told 2 days ok fine. Called Saturday around 1 to see if it was ready it will be ready at 5. Ask they guy what time do u close 7pm. Ok I get there at 6:30 to pick up my phone place closed. Called the number listed no answer its Sunday still no answer and still no phone....Pissed!!!

Sh
Review №32

Quick and Fast iPhone repair and very nice people..

Ka
Review №33

Fantastic. Nice, nice service. Nice, nice price.

To
Review №34

These guys are awesome. Very helpful and reasonable prices!

St
Review №35

Dissatisfied again, will tell you anything but the truth about your problems

Sh
Review №36

Fixed my tablet

Je
Review №37

I dropped off a package to ship to Comcast. The gentleman said he understood what to do with it and how to send it to Comcast. Instead, he shipped it to the sender, back to me. Now Im scrambling to get rid of it before I incur Comcasts fees. Nice folks, just wish they were more careful.

MO
Review №38

He is amazing and great customer service. he has repaired my daughter phone screen twice.

Om
Review №39

A1 reasonable prices my go to spot

Ye
Review №40

There is a big bald Kermit The Frog looking man who works here and he is not to be trusted. I brought my phone to his shop so that he would fix it and when he gave it back to me he was scratching his head saying here you go and this man gave me a different phone and didnt even have the back to my old one. He told me I could bring another phone in and I did. He broke this one up far more than it was when I brought it to him. He handed it to me with the screen OPEN and hella PARTS MISSING scratching his head saying he didnt know what was wrong and I just said, ok, well then can I get a refund because he did not fix my phone, this obviously wuld have resolved all issue on his part, but instead of doing good business and giving the refund for the sub-par work, he argued with me until I finally left his business very unsatisfied. This man is a thief and a charlatan. DO NOT waste your hard earned money at this disgraceful establishment. NO STARS!!!!

Li
Review №41

DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I made a Google + account for the sole purpose of writing this review to warn others to NEVER go to 360Fixx. I brought my iPhone 5s in to get the screen replaced, and not only did it take the guys at 360Fixx over THREE HOURS to replace my screen, but they also returned the phone in worse condition, with the headphone jack BROKEN.1. The guys at 360Fixx first replaced my cracked screen with another screen that was also cracked. WTF I am not paying $100 for you to put a cracked screen on on my phone?!2. The guys agreed to put a non-cracked screen in, but after doing this, the Home button would no longer recognize my fingerprint, and the colors on my phone screen were completely abnormal. The 360Fixx guys claimed that the phone looked fine and that it was impossible to replace the screen and still keep the finger-print recognition. This is complete BS--I took the phone to another repair place AND the Apple store for a second & third opinion, and was told that the finger recognition should still work, and that the colors on my phone were indeed completely off.3. Brought my phone in to 360Fixx a second time to either get my $100 back or get my phone fixed once and for all. The guys at 360Fixx replaced my screen, but returned the phone to me with a BROKEN head phone jack so that I could not listen to music. I brought this to their attention, and the guys accused me of lying and said the headphone jack wasnt working when I brought the phone in. This was completely false.PLEASE do not bring your business to 360Fixx. The guys that work there are disrespectful liars, and this place should be put out of business. If you need to get your phone fixed go anywhere else

Mi
Review №42

I think I just picked up a package here.

De
Review №43

NEVER TAKE YOUR PHONE HERE!! Overpriced and will break something else on your phone to make you bring it backReceived the same Very unprofessional service everyone else did from that bald guy. He doesnt know how to fix phones or run a store

Ru
Review №44

Quick friendly service

Be
Review №45

Got in an out !!! No problem and they were friendly !!!! Thank you 360 !!!!

Ru
Review №46

Worst customer service ever

Si
Review №47

My computer was slow and keyboard stop working in 48 hours 360fixx fix my computer, now its running fast and all the keys work find.

Cr
Review №48

He was helpful

gi
Review №49

Horrible Service Not Professional at all stay away from them bunch of Techs that dont know what they are doing.

At
Review №50

You guys messed up my phone😐

Ke
Review №51

I guess the owner is the bald guy in there very rude and disrespectful cant even fix a phone and its suppose to be a repair shop

Se
Review №52

Ok

Ke
Review №53

Ok

Da
Review №54

Horrible Service

Qu
Review №55

By the reviews

Ch
Review №56

Sorry

Pa
Review №57

The website states the operating hours, however, when I called they were closed.

Information
100 Photos
57 Comments
3.8 Rating
  • Address:1781 Candler Rd, Decatur, GA 30032, United States
  • Site:https://360fixx.com/
  • Phone:+1 404-996-6802
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Computer store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
From the business
  • Identifies as Black-owned:Yes
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