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AT&T Store
1714 High St., Delano, CA 93215, United States
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AT&T Store

Comments
Jo
Review №1

Evelyn and Co worker were amazing helping me get a new phone

Ir
Review №2

Very friendly staff I was very happy with the service they gave me

St
Review №3

The employee that assisted me was very friendly and helpful. He definitely affirmed my decision to have AT&T as my service provider.

Te
Review №4

Lorenzo was very helpful, and knowledgeable.

Sa
Review №5

The service there was great and very helpful!

Za
Review №6

Lorenzo was super helpful with getting my moms phone upgraded! My mom had already gone two times and they told her nothing was wrong with the phone when clearly it wasnt working and one person just told her to go to the Apple store and the other told her itll be the same thing if you buy a new one .. Thanks Lorenzo for making it so easy for us!

Il
Review №7

Extraordinary service! We were helped immediately and Lorenzo answered ALL our questions while providing excellent service. Definitely glad I came to this location.

Ja
Review №8

Whole staff was amazing... thanks for all your help Stephanie. Youre all awesome

Me
Review №9

The people here are very friendly and very very help. If there is something you dont understand they will take time to explain it to you. I should gone there for my new cellphone

Ve
Review №10

I love the service at Delano att they make sure we were safe and taking care of us .1 Lorenzo when the representative help with her phone was very happy

Ka
Review №11

Four stars because there should not be a long wait to pay your bill.

Ro
Review №12

From my experience, Ive never had any real issues with the employees here. The actual service is a whole other story, but the workers here generally try to help, and offer hood suggestions when it comes to services and devices.

ro
Review №13

Great service, made an appointment and was attended right away. Very good deals!

Jo
Review №14

The workers there at the store are really helpful. They helped me set an appointment for my phone screen to be repaired and they were even able to send someone to my home to replace the screen instead of me having to ship my phone out. I was also able to take advantage of the buy one get one free promotion that they have going on right now. Great service.

Pa
Review №15

Thank you for your assistance, Ruben is a great helper!

An
Review №16

I went to this AT&T Store because of my bill and I need help to understand it. Good thing, MARINEL helped me and she was so good on explaining our plan. She was awesome!

Es
Review №17

Marinel is very helpful and nice to us while doing the transaction . 👌👍

Ad
Review №18

The store very clean and organized. The staff very courteous and friendly. I was very impressed with the store manager taking time to help me. She took her time helping me to figure out my phone.

Bo
Review №19

Best customer service ever. Thank you Lorenzo

Li
Review №20

This office had great customer service. The associate gave my husband and I great advise. He explained our charges and bill completely and thoroughly.

ga
Review №21

Great service the wait time is a little long but i can see why after being helped by the representative. They take their time explaining the pricing and the plans and also the devices. Thank you

Sa
Review №22

This store is great. The manager Jay was super helpful, she helped my elderly father transfer all his numbers to his new phone. Definitely will visit again!!!!

Sk
Review №23

Would definitely recommend this store! Been to a few other stores around Bakersfield and Tulare and none have been as great as this one. The manager was nice and personally helped me out.

Vi
Review №24

Great Service and even more awesome staff. I had an issue with my phone and they were able to address it and fix it promptly!! Definitely recommend this place.

Ja
Review №25

Awesome experience. Great customer service. Manager was very helpful and knowledgable.

Mi
Review №26

I worked with Jeanette and she really made me feel good about purchasing my phones with the plan I got . Im 100% satisfied with the choices she helped me with . Customer care was great !

Pe
Review №27

Every time I go into this store the employees are so helpful! I always have so many questions and always take their time to answer all my questions!

Ja
Review №28

Always busy! That alone says a lot. Great job AT&T employees! My entire family has service with you.

Ro
Review №29

They only got a full start cause that was the lowest I could pick!

Mi
Review №30

My experience at this ATT location is so convenient and the staff by far hands down are the best! They do everything they can to help you out. Every single time any of my friends or co workers ask me where to go to get phones I recommend them to ATT and they also come back happy with their devices. Thank you ATT Delano.

Ma
Review №31

The service there is really great. The staff is always happy

Er
Review №32

Usually when you think about porting over to a new service provider, you begin to do research and look at reviews to reassure yourself about making a decision, all to find out that most of the 5 star rating/reviews at this Delano at&t store are posted by actual workers in the store (Vincent Montemayor, Samantha Rascón and maybe several others)!!! My husband and I ported over from Verizon a couple of months ago thinking we were getting the best deal and we were going to save money. Everything was so convincing! Mostly everything that we were told were lies, and now we are definitely NOT saving and with slower data! I strongly recommend for others to look for another location for help.

Ju
Review №33

Great store and full of promotions ghat help you save money

Ro
Review №34

Jay the Manager & Marvin(swo) provided AWESOME customer service as well with the other in store representatives who are very nice.

Sh
Review №35

Funny, patient and so sweet!!!

An
Review №36

Busy like a sale was going on, but folks were just making payments. Sales representative all were very polite, friendly.

El
Review №37

The store can get busy but the staff is friendly and helpful!!

cr
Review №38

This location has the worst AT&T customer service. The sales person and manager need to work on how they approach and help their customers. Theyre horribly rude and will talk about a customer without a care. Better off somewhere else!

Ze
Review №39

Employees were very helpful. Ismael helped me get my new phone all set up. Thank you guys

Ry
Review №40

Went to At&t in Delano to ask question about a upgrade staff was very friendly expeccially the manager Janette. Very professional would recommend this store to anyone.

Da
Review №41

Jeanette the store Manager is amazing!! She took care of my needs and got me Direct TV with Sunday Ticket!! WOOHOO!! Go see them, the staff is friendly and super nice!!

xX
Review №42

Very helpful Jeannette from the Delano ca store

An
Review №43

Very fast service. I recommend calling ahead and making a appt. If going in.

er
Review №44

Jay is the best. go and buy stuff from her you wont be disssapointed

Cy
Review №45

Just upgraded to the newest phone and saved money too! Thanks Marinel!

Al
Review №46

Very fast and knowledgeable staff extremely courteous. Overall outstanding experience!!

do
Review №47

Marvin is a great sales rep, thanks for the help!

Ma
Review №48

I lost my phone and I went in there and they gave me the best offer and 3 new phones! Thanks for the help!

Em
Review №49

Great Store. Great Customer service.

Bo
Review №50

Awsome staff, great service and coverage reps are very helpful

Su
Review №51

Very helpful staff. Omar and Ivan helped with all my concerns and l Got all my stuff transferred to my new phone

Sa
Review №52

Great service. Management is perfect.

Lu
Review №53

I was very happy at first when i ported over from Verizon everything seemed like i had made the right desicion. The way i was explained, by Samantha Rascon, i was goin to save about 30 dollars over all on both of my lines so i was very happy with that. Little did i know all she cared about was the sale because the times i went back she never cared to try to help me out. I even saw her this last time i went in, and she knew exactly what i went in for and she didnt even cared to say hi. The information she gave me was totally off. I had asked what was the complete amount i was goin to pay a month and she said one thing but my bill has been reflecting another. I went in to get that taken care of, and it took atleast an hr to speak to someone, all for them to tell me i had to be back some other time to speak with Vicente Montemayor. So i came back and he made it seem that he was going to take care of it. He took down my number and said he would call me back if he couldnt take care of it. Never recived a call from him. Now i received my second bill and went back because i didnt see changes. And now Vicente Montemayor explained to me that, that was the amount i had to pay and theres no way around that. The only thing that he could do was lower my speed even more and plan, to match the price. The only reason i ported over form verizon was to save money, my internet speed is slower now and im paying the same thing. And now the best thing they could offer is for me to call corporate and try to take care of their mistake myself because they couldnt do anything. They have mediocre customer service wouldnt recommend anybody going there. All they care about is the sale and after that, youre on your own. They wont take up for their mistakes, too bad i didnt record the conversation. Would really recommend the delano people or surrounding areas to take the drive and try to find a better place to get their At&t service

Sa
Review №54

Great experience at att in Delano. Had a problem with my bill and the sales associates where very helpful. I would definetly recommned this store to anyone looking to purchase or in need of general assistance.

Ro
Review №55

Friendly and fast service

J
Review №56

Wait time is forever!! And the employees dont seem to care. Its like whatever to them, they have so many customers that they honestly do not care

Ai
Review №57

Great service great deals! Thanks Evelyn

Mo
Review №58

Awesome friendly and helpful staff.

Ev
Review №59

Had a great experience, very helpful staff.

au
Review №60

Jeanette is amazing and her store has a wonderful staff!!!! Thanks for all that wonderful service

Ja
Review №61

Great staff, very friendly and took care of all of our wireless and cable needs!

Ha
Review №62

Great service from start to finish !

Mi
Review №63

I got a samsung tablet for free! Vicente was really heloful.

Lu
Review №64

Got me into an iPad bundle!! Awesome deal!!

Ma
Review №65

Jay was very friendly, good customer service!

Bi
Review №66

Customers service was great 👍 👍

Ma
Review №67

Great service, employees are very knowledgeable.

Ia
Review №68

Wifi Soo slow

Ja
Review №69

Very nice service .

Kr
Review №70

Jay’s the best!

DJ
Review №71

Nice customer service

De
Review №72

I have called 10 times in the last 30 minutes and no one has picked up! Very frustrating considering they are working hours!! And even if they were busy they should at the VERY LEAST answer and place me on HOLD!!

ma
Review №73

Jeanette was a great help

al
Review №74

Very knowledgeable staff

D
Review №75

Came here to make a bill payment and the staff was incredibly nice !

Jo
Review №76

Awesome staff, awesome deals!!! Highly recommended!!!

st
Review №77

Jay and Marvin are the best

An
Review №78

Great customer service.

Va
Review №79

J is the best.

Om
Review №80

Great service.

Ma
Review №81

Got a cheaper and better plan! Woohoo!

An
Review №82

No body ever picks up the phone at this store.

Ma
Review №83

The short buffed guy was a HUGE help

Ma
Review №84

Manager Jay was awesome!!!

Mi
Review №85

On the way. it will not

Jo
Review №86

Great service

DO
Review №87

Jesus and Jeanette are the best!

Ro
Review №88

Marvin was wonderful

Je
Review №89

Jeanette is the best!!!

ro
Review №90

Very helpful & friendly

al
Review №91

Great staff

Lu
Review №92

Horrible staff....

Al
Review №93

Excellent service

Al
Review №94

The store is ok, but they make you wait a long time

Ca
Review №95

It was great

Ma
Review №96

Now I went with a problem with my bill and they treated me very well. Very patient thanks

Be
Review №97

Very good service.

Pa
Review №98

They helped my family very well.

Mi
Review №99

Thank you for your assistance

Ro
Review №100

Greatt

Information
16 Photos
100 Comments
4.5 Rating
  • Address:1714 High St., Delano, CA 93215, United States
  • Site:https://att.com/stores/california/delano/92351
  • Phone:+1 661-877-9285
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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