This place is terrible. I purchased a vehicle from here and they are absolute scam artist! They act like the are all about helping the customer until you sign the paperwork then they don’t care. I purchased my car 3 weeks ago and every week there is something wrong with it. I never experienced this type of awful customer service. I understand my car is used but as a profession company that actually care about the customer they should fix the problem, especially when the car has only been in my possession for less than a month. PLEASE DONT BUY FROM HERE!!!!!!!! I was told that once you pay your money they have nothing to do with the issues on the vehicle…seriously! I’m a single mom and don’t have money to waste. My check engine light is already on and this is a very recent purchase. This company is awful. I hope people look at this review and understand that it’s not to bash them this is just a fair warning that they truly DO NOT CARE AT ALL!

TJ was great! Called 1st thing in the morning, setup an appointment 10am and had a car by 1pm! The whole team was absolutely awesome and went above and beyond to accommodate! They have earned our business and we will be recommending family and friends!!

I had to buy a car unexpectedly yesterday, and honestly was not looking forward to it. But, I had THE BEST car buying experience with Travis yesterday! I was in and out in under 2 hours WITH the car I wanted. The team at Sign it Drive it were fantastic! They worked with me and my budget, and I never felt pressured. I will definitely be using them in the future and referring anyone who needs a new new-to-them car. Thanks again Travis!!!!

Typically not a fan of car shopping, but the folks at Sign It Drive It in Denton, TX were top notch! My husband and I were shopping for a used Tundra and set up a test drive. Charles was our sales associate. He was very knowledgeable and did not pressure us into buying immediately. Brandon, our sales manager, was very upfront with all of the ins and outs and didnt try to hard sell us. There were a few items that needed to be fixed on the truck, so they sent it to their service center. Brandon wrote them up and they were completed as described. Our financial manager, Terry, was awesome! He was personable and walked us through all of the paperwork with a breeze. Nobody pressured us or pushed us through like cattle. Guess what? We bought the truck! Down the road if we need another vehicle, we will go there first (we live 2 hours from Denton, so that is saying a lot). Great job everyone!!!

The car buying process was quick and easy. Highly recommend!

Joe was absolutely phenomenal! He was very upfront and honest and didnt try to push a vehicle on me that I didnt want and was very knowledgeable about the car! I would recommend Joe and sign it drive it to every person I know! Thank you Joe!!

Great service. No pressure and so willing to help me reach my budget.

Hannah was great to work with everyone was nice and helped me find a car that fit not only me but my budget. They really work to make their customers feel great and get a great deal 10 out of 10 recommend.

I purchased a Subaru Outback with low miles from Sign it Drive it in 2019. At first I was happy with my purchase. Since then, I have had to have several repairs on this vehicle. When it was inspected by our local Subaru dealership, we were told that the mechanics could tell it had been in at least 1 collision. No collisions or body damage were disclosed by the Sign it Drive it staff. I am disappointment with my purchase after multiple mechanic and car rental bills. I will not be returning to this dealership.

What a phenomenal experience that we received! In and out fairly quickly and Tj did nothing but a spectacular job. I recommend it 100%!

I was very interesting in buy a car here but because the reviews has from the buyers I couldnt buy the auto with this company. Now when we done do the test drive I accept they where very pushing to make u said yes to the purchase of the auto we selected... at the end I loose interest in buy the auto.

Best place to buy a pre-owned car. These guys will take care of you from start to finish!!

TJ helped me find the prefect car! It was the easiest quickest process I’ve ever been through with buying a car! Everyone was so nice and helpful fans helped me get a great deal!

Excellent customer service ... Travis was my sale man and got me the car I wanted . I would recommend anyone to sign it drive it

Helped me out and had a unicorn of a car waiting. Found what I wanted and it was the best value in 100miles of me. Really nice staff that are educated and quick in and out. Ovarall probably get another car from them eventually.

Absolutely the best experience anyway could ever ask for! The entire team, sales, finance, and the manager were so helpful in helping us finding the right car with the right price that would fit our budget. Hands down the BEST EXPERIENCE in all of my life as a general consumer!

Do not recommend. I wouldnt have bought from anywhere but carmax but I was In a bind. Theyll push and push for a sale and spout a bunch of vs about all their inspections.... which missed the fact that the $30k car I bought needed a new transmission.When we called within 2 days of buying it no one wanted to talk to us. No one would even TAKE the call. They kept passing us around to someone who *wasnt available* . Terrible customer sservice. Terrible business practices. If I hadnt of spent a fortune on the *extended warranty * they would have blown me off and made me pay for the repairs. Ill NEVER buy a car here again. Look through the reviews and youll find many, many unhappy customers.

Good experience, we bought a car a week before and it took 5 hours and “sign it drive it” had me out in about an hour. It’s been several weeks and everything has been great with the vehicle, easy breezy!

Excellent service. I’ve purchased many cars over the years in many different dealerships. Sign it Drive it is by far the best most transparent no games played experience I’ve ever had. Matthew was great and friendly always honest about the deal. The loan officer always have documents showing the breakdown of my numbers without any surprises or hidden fees. 100% recommended.

I love my experience with Brandon and the entire team of Sign it and by it May our Father in Heaven watch over each and every one of you . Thank you very much for making my buying experience extremely painless . Anyone interested in coming in and getting what you want they will HELP you achieve just that . They made my day and asked for Brandon sales guy and all the staff will help you quickly get in and out . They made a promise and kept it THANK you again to all staff from the front door until the very end . Shalom love and light . Please keep helping those in need and our FATHER will help you all as well ❤️❤️❤️

Brandon was amazing and very helpful. Highly recommend asking for Brandon when u purchase ur next vehicle!

Best place to get a car hands down! We felt like family since the moment we walked in! Never going anywhere else. They do whatever they can to make sure you are happy and satisfied!

Courteous staff, very pleasant experience! I will definitely recommend. Thanks Alejandra!

TJ is the best. Im was very picky on everything I wanted the car to have. TJ was very patient with me thought out the process for about a month. I highly recommend TJ. Hell do everything to get you what you want.

I bought an SUV from here in Feb 2021. It wasnt a necessity, and I just wanted to change vehicle styles. I paid cash and traded in a pretty decent car which I deeply regret at this point. First, squeaky brakes. Next brown transmission fluid. Then passenger air bag sensor not working correctly. Now alignment issues. Not to mention the extra key fob I was to receive as stated in the paperwork... Of course I havent received it. Unfortunately, this place isnt where you want to buy a used car. Im deciding whether to run this current car into the ground or get another one somewhere. If you have bad credit or something of that nature, maybe this is your only option. If not, move on. There are plenty of car dealers out there.

Experience overall was great! Second time going to dealership and it was very fast getting approval and Finance Manager allows process to be smooth. Payments where we needed them to be as promised. We were disappointed in the floor mats not coming in the car; but it is a used car; so we were able to except it for that reason; 5 stars for the experience. Happy with our new Cadillac. Thank you Sign It Drive It...

I purchased a Ford Expedition Saturday. The whole experience was great. Everyone was friendly and I never got the runaround. I let them know what I was working with for down payment and what I wanted my payment to be and they made it happen. I will definitely continue to do business with Sign it Drive it.

Forgot our salesman name, I think it was Manuel, but he was very helpful and very knowledgable.He was different, it was like he cared about us and our needs for a vehicle.I nominate him for salesman of the month. Sorry for taking so long to do this reveiw. We bought a 2014 Ford Expedition and he (Manuel) was very, very, courteous and helpful.

Wonderful staff, great place! Travis was such a big help, I would highly recommend!!

I had such a great experience at Sign It Drive It. Every person I dealt with from the moment I walked through the doors was very friendly and extremely helpful. What I originally came for had already sold but Brandon Ross worked with me one on one to get me into a great car for me and my family at a great price! I will definitely come back when I’m ready to upgrade! 😊😊😊

I love signitdiverit they will do out they way to help people . They fight for you so you can get want you want.I will always tell someone to go there.

Andrew was great show me everything and did a great job.

Found the vehicle we liked, and left same day. Took a minute with paperwork, but overall was a pretty good experience.

WE HAD THE BEST EXPERIENCE AT SIGN UT DRIVE IT! YOU HAVE GOT TO GO CHECK THEM OUT AND ASK FOR IRVIN! He made the process quick and easy! My forever car sales man!! Go check them out today and get you a great deal!! ASK FOR IRVIN!!!

Claudia and the finance team made today a wonderful experience. I ENJOYED buying from them, Claudia even made the wait for finance to finish enjoyable with some great small talk. The finance guy was very honest about which warranty to buy and which wasnt worth the cost on our car. Compared to other no haggle used car places, Sign It was more upscale, better service, and definitely a better car. I only wish I took a selfie with the wonderful Claudia. (Pic doesnt do the car justice!)

We are a family of four, two small children. Both our young children have classes they attend three times a week. I purchased a 2016 Nissan Traverse from this dealership on 3/18/2021. The next day the car starts shaking. We finally get it in for them to look at a little over a week later and the entire transmission needs to be replaced and the steering is messed up and needs to be fixed. I was really upset but was able to speak to Charles (service department) who was able to fix the problem. Everything was fixed with no charge. Unexpected situation happens with used vehicles. It was how it was handle that makes me feel that this company is the place to get a car. I appreciate the updates and constant communication.

Fast, efficient, and friendly service!Thanks Andrew !

This was my SECOND time going back to sign it drive it because the experience is always so easy! I traded in my suv (that I also got from here) for a smaller more ideal car with ease. the sales guys are always fast and efficient. I recommend this place to anyone I come across

Christian met us right as we arrived with a smile in his voice. He was a great listener, was really responsive and gave us over all excellent service. The finance department was also super sweet. They were very fairly priced, quick, and not pushy AT ALL. Super fair price. We highly recommend.

Irvin was incredibly helpful and answered any questions we had about a vehicle! We were able to test drive and took it home that same day. Really friendly service as well.

The new billboards are awesome! Love them. The cars are great and the service department is top notch! Making Denton Great Again...

Irvin was understanding and patient he lead us through the process and was very helpful. It took me some time to figure out what I wanted and he was very very helpful. The next truck I buy i hope he is still here to help me again. Very professional@

I had A great experience at Sign it and Drive it. Matt was quick, made the process transparent and was really low pressure. I will recommended anyone come see this dealership and ask for Matt. See you in the future!

Friendly no pressure sales people. Very helpful.

Had the pleasure of working with Matt Taylor. I would highly recommend dealing with him. He was easy going, knowledgeable and communicated promptly. Sign It-Drive It prices their vehicles to sell, so don’t expect to wheel & deal here. Overall it was a good car buying experience. Very happy with my new RX 350!😊

He was quick and awesome he also kept his word!!

Don’t go to these hustlers. They will change the prices literally over night and not go back to what it was. I first saw the car $30,499 and made an appointment to go see it and hopefully make the purchase. When I arrived the same exact vehicle was marked at $31,799. It did not make sense at all and when I confronted them about it they said they went off market value and they gave the lousy excuse that car appreciated $1,300 overnight. The value of my house doesn’t even appreciate like that. Please do yourself a favor and DO NOT DO BUSINESS with these shady people. Keep in mind they have had this vehicle for a while and can’t sell/ want to get rid of it.This site does not allow me to post the screenshots, but I will gladly post on BBB, Yelp and anywhere else I save someone from being hustled.

TJ was amazing. Super patient, respectful, went above and beyond for us. Will definitely be coming to see him again.

Great Experience! I’ve bought several cars through the years from different dealers around the metroplex and this was by far the easiest experience I’ve had. Irvin was very knowledgeable and I feel that he genuinely listened to our wants and need and I never felt rushed or pressured into a deal. Terry was also very helpful making sure all of the paperwork was ready and signed quickly as we had our two small children with us. I felt that everyone was super helpful and respectful of our time.

I worked with Alejandra who was so helpful every step of the way!! This was by far one the easiest car buying process in my experience. I told Alejandra exactly what I was looking for and she delivered!

TJ was great! The sales manager really came through with the payment I needed!***UPDATED***9/4/2021Too bad there is not a ZERO stars option. After making 2 payments it has come to light that the Pathfinder was previously in an accident and the front end is badly aligned. Bumper is bent. The grill and bumper covers were RIGGED on with wires. Several thousand dollars damage.DO NOT TRUST THE CARFAX REPORT!!!I called and presented the problem to the sales manager. I offered that they should pay for half the repairs. He basically laughed at me and told me to kick rocks.DO NOT BUY FROM THEM. THESE ARE JUNKY AUCTION CARS.THEY DO NOT INSPECT THEM VERY WELL!!!LOOK ELSEWHERE DENTON!!!

Very quick, in and out. Manny did a great job and explained everything in detail from start to finish. Just drove off the lot, super satisfied!

Great dealership with really friendly and helpful staff. Matthew took good care of us and I would recommend anyone looking for a vehicle to try here first.

Irvin was so helpful and friendly! He made our whole car buying and trade in experience easy and relaxed!

Sign it drive it went out of their way to turn a negative into a positive. I had some issues with the vehicle after I purchased it. They repaired everything at no cost. Their also trying to get my money reimbursed for the rental car I had to rent for one of the weeks it was in for repair. Thank you guys for doing us right.

Manny was a great sales rep and is very knowledgeable with no BS, the manager was very professional and made the transaction very quick. I was in and out in 2 hours. Very happy with my purchase! Recommend!!

Would like to say that this was the most pleasant car buying experience Ive ever had. Sharon and Josh both completely took care of me on the price and made the process so smooth. They will fight the banks to give you the best rate!

Brandon was AMAZING!!!! I would give 10 stars if I could and BEN was very helpful as well!!! Made me feel very welcomed.

Irvin was the best sales person he was very nice and respectful and took me around to see every car I wanted to and helped me get the best deal

Absolute professional experience from the entire staff here. Special thanks to Irvin Horn who was able to work with me to get me into the exact truck that I had been searching for!

Irvin was great! Help me get into my new Tahoe to fit my family of 6 perfectly and worked the best deal possible for us. Couldn’t be more grateful !

T.J salesman was super friendly and helpful great guys all around will buy another vehicle in the future

They don’t hold to their word. I texted TJ that night and said I’d take the car if he could detail it in the morning and get a warning light fixed. He replied back that the light was fixed, the detailer would polish it up on the morning, and to call in the morning for a time to pick it up (I live an hour away and can’t miss a whole day of work). I called and texted all morning and he was busy all morning doing test drives and kept saying he’d get back to me. Then at 1PM he told me someone else came in and was buying the car...Disappointing. Unbelievable. Sold a car right out from underneath us. We were just waiting on him for a time to drive in an hour and pick it up.

Great experience! Mat was super helpful and worked with us for several weeks while we debated what car would be best for our family. I cannot recommend this dealership enough. I am very happy with our new vehicle and how easy the process was.

Manny was easy to work with!

5 star experience! Tj and Heidi are great

Irvin was fantastic to work with. Very helpful and knowledgeable. Terry in the finance department was also great! Both made it an extremely easy, stress free, and worthwhile process.

Great sales person Matt was a hassle free low stress and professional. The sales manager got close to what we wanted for our trade.

This was my first experience with Sign It Drive It and I was VERY impressed. Christian was extremely knowledgeable about the different cars and quick to get the cars out we wanted to look at. I have been to several dealerships over the past week and this was my favorite experience by far. No high pressure sales but also informative about financing and what was in my budget. I will be referring my friends and family here for sure. Thanks Christian!

Professional people - all. Cris demonstrated all the features i asked about. His manager went over prices and optional add-ons. The finance guy was quick and accurate. All in all, a very good experience. Did I mention the price was exceptionally good?

Very friendly do all they could to get you in a vehicle that day willing to work with udoing there best

Irvin Horn helped me through everything at Sign it Drive it! From the moment we stepped on the lot until the moment we left he was kind and very accommodating. We didn’t have the typical pushy dealership experience at all. Everyone was very laid back and available to answer questions. We had a team from sales to finance and management. I test drove my Toyota multiple times and when it came to my trade in they were very liberal and willing to work with me. The experience was phenomenal and much better than the typical big box dealership. We will definitely be back!!

Christian & everyone that helped us from start to finish was great. The staff was friendly, helpful, informative & they made the deal happen with the terms I wanted. Highly recommended if youre looking for a great, newer model car with low mileage.

Cristian was really helpful and help us get the car we really wanted he’s really kind and very professional on what he does

They are really nice people, helping you with how give you the best offer or vehicle..

Everyone is always super great there. Very friendly cars are all in immaculate condition and they will work with you on basically anything they can. I had Christian helping me out for the past few times I’ve gone and definitely suggest asking for him if you decide to go visit. Very professional easy to talk to and honest. 10/10

I called up and spoke to Charles on the phone before driving there. He was very polite, knowledgeable and responsive. He made sure everything was in order before showing up. Once there, greeted with all smiles. Charles was quick to get things rolling. A few minor speed bumps however was in and out driving my new car in 2 hrs. Extremely pleased with both Charles and this business.

Manny was extremely helpful and listened to what I was looking for in my next car and was able to get everything handled in record time. It’s the fastest and best car buying experience in Denton.

My experience purchasing our 2016 YukonXL was a pleasure every step of the way! Irvin was extremely helpful and professional from my initial visit through final ‘drive away’ and with no pressure ...never! Irvin’s teammates were equally helpful! His partner, Messi, filled right in on Irvin’s day off, and walked me right through the process with his manager Alberto and my finance officer Ben! Our best car buying experience ever!!!

If I could give these folks a zero, I would. In fact if I could give a negative 1 Million I would. This is literally the most dishonest car dealership I have ever dealt with in my life.Where do I start. I found them on TrueCar where nowhere in their listing did they say they wouldnt negotiate price (which is sketchy in and of itself) and nowhere on their website do they specifically say that. I was looking at another truck and it took them 48 hours to finally explain they didnt negotiate price, so I lost out on my very close alternate. Part of that 48 hours I couldnt get the sales person who first contacted me to actually communicate with me. He showed up for 2 seconds, immediately tried to get me to sign a sales contract, and when I didnt he disappeared from nearly 24 hours, I had to reach out and get the GM (Ill have more on that snake later) to respond. Seriously, every time I tried to talk to them about anything, asking any questions on the truck, I couldnt get a straight answer. I had to pry and pry and pry before I was able to get anywhere near a remotely acceptable answer, and after every answer, no matter what, the sales rep, Manuel, always ended with so when are you coming to get the truck.The next issue was the dealership treating me like I was an idiot. Absolutely ignoring most of the things I told them about my constraints. I was able to get a pass from my military duty to come buy the truck on a Saturday. Due to DoD CoVID requirements, I had to fly down from 600 miles away, drive back, and be back before midnight. I told them my time constraints right up front. I didnt have the time to spend 5-6 hours to get a mechanic to do a pre-purchase inspection, and return to go through the motions of buying the truck, so I asked them to include their lowest level Drivetrain Warranty in the deal, so I wouldnt be screwed if the truck broke shortly after taking possession. The GM (Luis), and his minion, were trying to pull the wool over my eyes about selling used vehicles, claiming they were required to sell all used vehicles As is. Referring to the Buyers AS IS guide as their source document. A clear insult to my intelligence, not only did I have that doc in front of me, I was able to use this space age technology, called the internet, to look up the actual Texas statute on the sale of used vehicles. Nowhere is there a requirement for a used car dealership to sell as is, the buyers guide is just a piece of paper saying we’re selling as is, and TX statute only address what requirements are to be followed if selling a vehicle as is... Of course they kept insisting this was the case. I cant imagine a GM of a used car dealership not knowing his job, so I cant do anything but assume he was being dishonest. Honestly, if these folks were confident in their vehicles, a low level warranty, for me to come in and walk off the lot with the truck w/ no inspections prior, is a no brainer, considering warranties are exceptionally transparent to a dealership, unless something goes massively wrong. Some 90% of all warranties go unused, so they are just money makers for the dealers.Going back to the lack of transparency and not getting straight answers. I believe I read Texas law does not allow the sale of the vehicle on a Saturday or a Sunday. I asked three separate occasions, if I came down and bought the truck on Saturday, if I could drive it off the lot. It was completely ignored. I never was able to get an answer. There were a few other questions that were completely avoided. For example, asking for a punch list of their vehicle reconditioning, issues they found and corrected. Ignored. Asked about how they acquired the vehicle, and they answer via auction, but when I asked a follow up question (70% of vehicles that go to auctions are because the vehicle pops a code the dealer doesnt want to investigate) about why it went to auction, and what they found, the question was avoided.There is more, I will try and post as a reply. If unable; heres the bottom line: Shady, shady shady, do not approach.

Great place to buy a vehicle. Will definitely be back! Everyone is super friendly and Irvin knew just what I wanted! He was so helpful and eased my car buying stress.

Friendly and helpful staff. Nice to meet Irvin and Ben; thankful for all their help!

Very helpful, great energy, and made my first experience of buying a car one to remember!

My car buying experience at Sign It and Drive It was exceptional. Sales Associate Christian Barrera was knowledgable, efficient and friendly and he went to great lengths to show me all the cars I wanted to see so I could make an educated decision for me and my family. It was a swift and reasonable process to negotiate the terms and I was in and out in a jiffy with my new SUV. Thanks to the entire team!

Man tj is a beast very respectful and polite. He helped us out so much great salesman I will be back in a month to get my charger I see u soon my friend

My husband and I visited this dealership looking for a particular vehicle. Manny was very friendly and worked to accommodate us upon learning the vehicle we wanted to purchase had an issue. After looking at 3 different vehicles we completed a test drive and chose the vehicle that suited us best. The process was seamless and the team completed the approval and paper work all within 2 hours. I’ve been purchasing cars for 20 years. This process was by far the best. If you are in the market for a vehicle, check them out. Great selection of cars/trucks at great prices!

I loveee it here ! Manny and everyone there treated me like family and provided me with exceptional service. I would definitely recommend to everyone.

My first time buying a car! Best experience I could have asked for. Manny went above and beyond to make sure I stayed within my budget and felt comfortable with my purchase. I would recommend this place to everyone! Great service and atmosphere!

My sales person was Christian and I thoroughly enjoyed my experience. They were all very upfront with their pricing, condition of the vehicles, and friendly in their service. Although I ended up going with a different vehicle outside of Sign It Drive It, I would highly recommend them based on their courtesy and amazing service! Thanks guys!

I can’t speak for everyone that works here. ALL BUYERS: Just understand ..You want a car... they want to sell you a car. The trick is getting you “on the lot” to go through their poor sales tactics. If you’re easily gullible to these practices- make sure you take the cars to your own independent technician to check the cars out. The don’t have a warranty and are “as is” - I had a poor sales person that did not know what he was talking about names Matt. Honestly, he talked me out of the car because I could not trust him and what he said. If he was quiet- there’s a good chance I would have purchased the car. If you don’t know- be quiet or ask someone who does. Too many cars available without the headache. Cheers

Charles was great. First car did not work out but found a similar one right away. I would recommend this place to everyone!

The salesman was great. No pressure and no haggle low price as seen on their website.

Irvin and Sign It Drive It were fantastic! Irvin was very patient with my slow roll on buying a vehicle, but it paid off! Thanks!

Although the car I wanted sold and I didn’t end up buying a car from them, I was happy with my experience there. They showed me a lot of comparable options to the car I wanted. They had a lot of affordable cars and they were very accommodating.I will definitely buy a car from them in the future.

Excellent service, super patient and super flexible!

Brandon Ross did an excellent job and went above and beyond

Just bought a car from sign it and drive it! This is one of the few car dealerships that you can trust. Car salesman Chris was extremely nice and very informative. Financing was quick and easy. If your looking for a car this sign it and drive it is the place to go.

TJ was awesome! Super patient.

Irvin, was a great salesman. He explained their process to me and removed all my boubt with buying a car at Sign It Drive It. He made the experience smooth and fast.

Our entire experience was amazing. Brandon was so helpful and got us in a great car at a great deal. He was extremely patient as we picked between a few different vehicles and got us a great deal. We had our two small kids with us and he was the sweetest with them the whole time. I can’t recommend him more!!