Poor service quality, they dont know how to talk to people.
I wasn’t going to write a review because I tried to give people the benefit of the doubt. I’m a huge fan of customer service and there is this tall guy that works there. He sold me on getting the iPhone that I actually wanted however the promotion was supposed to be no money to convert. I ended up paying close to $100 and the accessory he gave me was broke, literally in half. I came back to change it out but they gave me another one that doesn’t work at all. If you’re gonna represent Metro PCS, don’t hustle people to get over. That’s not a good look and that make Metro look bad. It’s all good tho.
They charge me when customer service told me it free. cause someone stole my phone.
Toni and her team members greet you with open arms and ready to provide you with service. This store has exceptional customer service and my favorite store to go to for my cellular service.
Toni was so helpful.
Great phones. AMAZING customer service!! Signal is kinda shotty out in the country but works amazing in Dothan/Kinsey area!
They are wonderful people!!! They explain everything to you and make it easy to see why you are with them!!
Good phones for good value love the staff theyre real sweet
I love metro PCs for every reason there is. Great business and service
Because its convenient and that they have friendly and helpful employers and managers the employers and managers need a raise
Wont be doing any business with this place. Im a metro pcs customer already and just called this store. They didnt want to give me any info that I was asking. All they wanted tl do was get off the phone with me and havr2 me come into the store. Claiming they are dealing with othet customers. Last I checked, Im a customer too.
Love these guys. Cant beat the price on service.
Great service! Great deal on phone and service ! Thanks
Friendly service, knowledgeable, good price for my unlimited plan.
I never had any issues with my family plan nor service but great deals and I have had one little issue w with moving and no service in my home and had to purchase another alternative for wifi just to use phone service with wifi calling in my home because I paid 100 per 3 months and got reimburse ten dollars out of 300 for three months and never used METROPCS service nor hotspot or wifi nor barely any calls between me and spouse on our family plan!
Good phones and good plans nice and helpful staff
First time visit. Extremely helpful and kind,
Great deals helpful ppl
Was not knowledgeable about phones or plans could not get the plan i wanted first time getting a pjone with them will not use service after minutes run out!
Ask for Kenesha... She is the bomb!
Ragedy ass phones... They will cut your phone off for $2.00
Its a good place
Polite and near home
Great service...
This place close at 5pm on Sundays
Could be better
Only store to deal with
Love it
So