Chamberlain dealt with signing me up for a new storage unit. He was extremely helpful, knowledgeable and friendly. He made the process easy and hassle free. I recommend!
Very clean and safe storage facility. The customer service was very welcoming. Thanks Johnny, you were a great help. I appreciate the service provided 👍
Very clean. Easy rental process. So far, Im very pleased.
This Extra Space Storage is so clean and nice. The floors are the cleanest I have seen in any storage facility and I am impressed. This location makes you feel right at home and I can truly say that I don’t have to worry about my items being messed with. Jaclyn helped us and is amazing. She was able to meet all of our needs and made the move-in process so smooth. She is a true gem; you must ask for her when you go visit.
I had a call with Chamberlain and he’s very helpful with my request. He called back to make sure everything is okay and that is important to me. Am getting the space and also recommending my friends.
Mark made the rental process super easy. Thanks!
A huge thank you to Mark and Jaclyn at Extra Space Storage in Duluth, GA.They were SO nice, helpful and kind to both my husband and me when we called about renting units and when we visited this location. Customer Service at its very finest. The place is IMMACULATE!!!!! We could not believe how clean a storage facility could be!! High praises from the corporate office down. We are more than satisified to have rented 3 units from Extra Space Storage.
I reserved a unit over the phone and I drove to the facility to complete my registration. As I was registering for the unit, the salesman told me someone else took the unit online.What a joke of a reservation system. Why have the option of calling in to reserve a unit when people can reserve the unit you picked online at any time.What a joke of a business.
This was the best experience me and my wife has ever had. Jaclyn who works at extra space storage did a fantastic job on helping us and helped us saved money from our previous storage. We recommend her when needing help.
The staff was very helpful and answered all my questions quickly and sufficiently. I spoke with a woman named Jackie and she was the most courteous employee I’ve talked to at any of these self storage facilities I’ve shopped around at. Would definitely recommend to others
Mark at Extra Space Storage was phenomenal! He was friendly, helpful & knowledgeable!
Jaclyn is AMAZING!!! I was storing at Cube Smart right down the road, and the entire property flooded, they gave me the choice of another property but said I had to sign a 94 or 100 month lease. Upon looking at other options in the vicinity, I came across Extra Space Storage on Peachtree Industrial in Duluth, GA. Jaclyn from the first call was there to help and support me in trying to get everything settled. After having such a disappointment at my other storage unit, coming to Extra Space with Jaclyn has been phenomenal. She has definitely gone above and beyond in order to help and support me in a time of need. Thank you to Jaclyn and Extra Space Storage for your understanding and wonderful service!
Needed storage space for a relative in Suwanee. Jaclyn was awesome, happy to help and took care of the details. The setup was simple, fast and done entirely online. Great service!
My experience with Gary Brimer, the manager at the Peachtree Industrial Blvd facility was excellent.I called to inquire about a storage unit and Gary walked me through everything making theexperience of leasing storage units very pleasant.RobertFebruary 2021
Gary is always helpful and goes the extra mile when trying to help, so I just had to leave a Google review to let the company know they struck gold with hiring him. Also the site is always clean.
Ive never rented a storage before, but I cant imagine the process being more simple than it was with Extra Space Storage.Jaclyn walked me through the process very thoroughly, and helped make this transaction flawless. Shes awesome!The site is very clean and secure. I felt very safe visiting my unit alone.Two thumbs up!
Came in thinking I had made the reservation there when we did it online. The two ladies at the front desk helped me to move the reservation from the other location to this PIB location in a matter of minutes. They took matters into their own hands and helped me get set up right away. Awesome service.
Extra Space Storage is convenient, always clean and offers competitive rates. The staff is knowledgeable and friendly, with Jaclyn in particular being highly informative, helpful, positive and proactive. We’ve had many great experiences interacting with Jaclyn and highly recommend her and Extra Space Storage!
Jaclyn was very courteous and professional. The grounds were clean and I really appreciate the attentiveness that was paid to my needs. I highly recommend this location. Thanks Jaclyn.
Jaclyn is amazing! The facility is clean and easy to access. We feel safe leaving our stuff here!
KD was helpful and very considerate, it was a pleasure doing business with him.
JOHNNY WAS GREAT
Jaclyn was very helpful as I tried to decide the unit size I needed. She was also extremely patient with all of my questions. The location is perfect for me and the space is clean.
Jaclyn the employee at extra space was very friendly and helpful she helped to understand the process of storing all of our items which really took a big toll on our family, she provided great customer service.
I had a great experience. I used this location for a span of 3 months and never had an issue and the staff was always pleasant. The property was always clean, which is one of the things that I loved most.
Such great customer service. Jackie was awesome to work with. Highly recommend it.
Very clean. The staff was very friendly and professional! Would recommend to anyone who needs a little extra storage.
This place is awesome. Very very helpful on phone before we got here. Mrs. J was very friendly and helpful in every way! Need to check them out before anywhere else.
I’m serious sensei. I happened upon being it need of a place to stash some, uh, collectibles until things cooled over with my old lady.How about Extra Space Storage? Most excellent, dude, I was thinking the same thing, myself.Who helps me but this most righteous dude, Gary B.! Helps me figure out how much room Imma gonna need. Gets me set up, piece of cake!Piece of pie!Mmm, piece of pizza pie!Righteous! Clean and dry! Not at all a sewer!Awesome! Helpful and informative!Hey, Dudes! Cowabunga says it all about Gray B. and Extra Space Storage!
Very accommodating with a wonderful attitude! Made a stressful move less stressful. The easiest part of the move!!!
Gary was so professional and friendly!! I would highly recommend this particular property!!
The blonde lady Jackie or Jackson who i talked to was amazing. Very informed and just made me at ease. Thanks for having great people there!!
One of the best storage units around! Very reasonable price and super clean place. Customer service is amazing. Would definitely recommend without hesitation.. 5 star service.
I just walked in today and got my storage set up in minutes. Jaclyn was very helpful and informative. I am renting here for the second time after a great experience last time. The convenience and safety is incredible. The facility is clean and well lit and maintained. Totally recommend it.
LOVE LOVE LOVE JACLYN! 100% A rock star with customer service oriented and incredible personality!It’s clean and smells good!
They asked me about three times for a review, so here it is.
This facility is super clean and fancy. Great customer service the manager is super nice!
Jacqueline helped me out today and she was AMAZING! Great service and she was very helpful! We went to many storage businesses before coming here and this place by far was the nicest and gave us the best deal ever! It’s clean, climate controlled and service is exceptional! I’m so happy we found this business!
Jaclyn at Extra Space was amazing to work with, always ensuring to answer any questions and guide us along the way from the reservation process to billing questions and options. The facility is always clean and is in a convenient location. I would highly recommend using the Extra Space located at 1790 Peachtree Industrial Road in Duluth, GA for any storage needs - short or long term!
Jackie was wonderful! Very personable and helpful. Will definitely be coming back because of her!
Jaclyn is the best very friendly and professional love the space for the money very clean and safe we have had storage with them for about 4 years now
Impeccable customer service. Would highly recommend. Will be using them again for my storage needs.
Excellent storage place, clean, safe, and affordable
Another month with great customer service. The women at front desk, very polite and sweet.
I love using this place! Jac. Is awesome.. She made my move a lot easier.. definitely would recommend this place... 😊
Jaclyn Roberson is the absolute best!!She treated me like an old friend. So kind, respectful, and genuine. If you’re looking for great service, you’ve got to come here!
Been a customer with 2 units for years. Good service, clean, easy access. It IS month to month, so no contract. May increase a little every year, however.
AMAZING customer service!!!!Easy access and cleaned units.Thank you Jacklyn for all theanswered questions .
Jaclyn is awesome. Great customer service and wonderful to talk to. Keep her
I love the communication and the fast response to any problems or questions I have..Ms.Jaquelin is always a big help and also make me feel welcome every time she never fails to brighten my day when I call I thank you so much
Simple sign up process. Stress free all the way. Being a first time, I feel that all the options available to be were discussed and I appreciated that. Thank you Jaclyn.
Great place to store anything. Very nice helpful staff. Definitely recommend.
Jacqueline in great & funny 😂, and she’s a Scorpio she rules ! Made it very comfortable for me and definitely put a smile on my face.
Called to ask some questions regarding storage and Jaclyn was amazing. Answered all my questions! Great customer service
Very easy process, and very polite, professional employee. Went to this location after visiting a competitor, but there was turned off by a very nasty employee.
Gary was most helpful
I’ve had this particular location for at least 4years (Peachtree Industrial). It’s always been a great experience. Never had any issues of any sort. Customer service is always been superb. Jaclyn has always had awesome and has an warming spirit.
Mark was amazing assisting me with easy pay today! Love this place!
Excellent service and explained everything very well. Clean facility and easy to access with elevator. Highly recommended!
This place is amazing. Staff is awesome and very accommodating. Highly recommend.
Great service! Ashley was so helpful and very knowledgeable about everything! We looked at a couple of other places and extra space just felt like the perfect choice! Thank you Ashley!!
Jaclyn is amazing! She takes customer service to a new level!
Good costumer service, very well maintained facilities, I recommend.
Jaclyn showed extremely professional behavior and guided me through every step of the process.
Jaclyn is awesome! And super helpful
They both were very helpful as well as thorough They walked me though the complete pricing options so I can make the best decision. I was taken to each storage unit that would possibly fit my need . They even took time to show me an option of smaller space space as well as a larger storage space. It was over all a great shopping experience. Thank.you guys for your professionalism.
Jaclyn is always helpful and cheerful when I stop in. She pays attention to details and I always leave pleased. Great job! Jaclyn.
The facility is very clean. The customer service is top rate. I look forward to storing my items here.
Mark is fantastic and very helpful! We are so happy to be working with them!
Excellent customer service. Jaclyn was super helpful
Jaclyn at Extra Space Storage understand professionalism and customer service needs.Today, my experience was great.Thank you!
I met with Jaclyn here to get a space and she was absolutely awesome! She was very thorough in explaining how everything works, gave a tour of the space, and made the whole experience quick and easy. This is a great, clean, and comfortable environment. Highly Recommend!
The interaction with personal was warm and informative. Love the easy access to our unit, and the safe atmosphere it provides with cameras, etc.
Totally contact free sign up! No germs.I love this place, super clean, staff is great.
Jaclyn was literally a life safer. We’d arrived to GA after a 9hr Drive and the storage place we’d reserved was not going to work out. You can imagine the panic when you have movers waiting for you, two trucks of stuff and tired family members, not to mention an unprofessional storage location. So we found Extra Storage as we stood in the other storage’s parking lot called them and they took amazing care of us. We had to stay really late since we had been delayed with the moving around locations but Jaclyn was able to accommodate us. This is literally the best place in town to store your belongings the customer service is incredible and that goes along way for us.
T is the pure example of quality customer service. He was very knowledgeable and friendly during my latest visit and I must say hes incredible. He definitely needs a raise and a shout out. Two thumbs up and to anyone I highly recommend. T would be the one to speak to.
Wonderful girl is wonderful in how she asked for everything needed and quick love the service.
UPDATE: The staff at your Duluth location is absolutely wonderful. Your manager Jacklyn has been very wonderful, informative, patient and shes funny. A true assest to your company. My interactions with Mark was great as well. He is very nice and helpful. I appreciate them both. My stay was the best. Thanks a million.
Ashley and Jasmine were really helpful. They took their time walking me around the facility. The whole process was seamless.
The facility is very clean and tidy. The pricing fit my budget and the property attendant was super nice and very helpful.
Ashley was amazing!!!! She was very patient, courteous, professional and an absolute joy to work with. I am happy I chose her location for storage and look forward to working with her. #Great Employee#Great Customer service.
They were timely when I arrived and very personable. They walked me up to the unit and it was very clean. Ashley and T were very knowledgeable about the space, and were nice enough to consult me on what i my unit was going to be for. They will also go over the pricing with you thoroughly so you get the most for your money and time with them. Looking forward to being here for a while because they know what they’re doing.
The facility is clean and easily accessible. I am delayed in writing this review because my life has been crazy and I got injured, but kudos to Jaclyn for great service. She is very down-to-earth and helpful and I enjoyed talking with her in the process of getting my storage set up.
KD and Jacqueline are awesome employees of extra space storage thank you so much for your service!
Love love love the amazing customer service and help with all my storage needs!! 100% recommend!
So, this was my first time moving furniture into storage. Not only was my experience with Extra Space a BREEZE, customer service was superb. The building itself was super organized and clean. On top of that, Ashley was super informative, helpful, and made the process seamless. Will definitely store here again!
Id highly recommend this storage facility to anyone. They provide a very secure, clean and hospitable environment. I had the privilege to work personally with Terra who was simply awesome. Shes a true professional who is very knowledgeable of the facility, products and services they provide. Again, Id recommend this location and personnel. Stop by and ask for Terra.
Jacqueline has excellent customer service and goes above and beyond to ensure customer satisfaction. Would definitely recommend
Excellent service! Jaclyn was a pleasure to deal with! I would highly recommend!
Wonderful service! The employees here are very nice and down to earth. This is by far my favorite Extra Space Storage Location!
Excellent service from the front desk. I was even able to negotiate a larger storage for less money than I was already paying.Great experience.
Great experience here...I got some great cold water after being in the heat with out asking...I loved it...thank you jaclyn is the best
Super friendly and nice !
Price was right, Jaclyn was helpful and efficient. A perfect purchasing experience.
Jaclyn & Ashley were extremely professional, helpful and knowledgeable. Now I feel more prepared for my big upcoming move. Thanks, Ladies!
Price starts out reasonable then they continually increase it. Price for unit is now triple what it started as. Still advertised online at the original rate.
Great place to store and secure your belongings.
Jaclyn was incredibly professional and friendly. The process was fast and easy.
Johnny was awesome!! Come by Extra Storage and ask for him.
LeTerra could not have been nicer and more accommodating in showing us around the facility and getting us signed up. She took great pride in how clean she keeps the place, and I complimented her on how nice and fresh it looked and smelled. We are also happy with all of the security measures there are in place to protect our storage items.