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Fast Lane Auto Service
6060 Trowbridge Dr #1921, El Paso, TX 79905, United States
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Fast Lane Auto Service
Comments
KC
Review №1

If I could give more than 5 stars I would. We are on a road trip from Seattle to Florida. As we were driving thru El Paso the fuel pump on our van started acting up. It was a Friday night, a week before Thanksgiving. Saturday morning we started calling every repair shop we could. They were either closed or couldnt look at our van for days. We were in jeopardy of not making it to Dallas for Thanksgiving with the family. Then we called Gilbert at Fast Lane. He said to bring it on over. So we limped there and Gilbert got to work. We were back on the road by 1:00 with a new fuel pump installed. Gilbert saved Thanksgiving and the bill was very reasonable. We cant thank him enough. I highly recommend taking all your vehicle needs to Fast Lane. Gilbert is an honest hard working man who we trust.

me
Review №2

Gilbert fixed the problems my vehicle had . He is a good mechanic. Fast lane Automotive is an affordable and honest business you can trust. If you need your car fixed they will get it done for you in a timely manner.

Ma
Review №3

Good place for automotive repairEasy to get to from any direction.Nice

Ma
Review №4

For as long as I’m in El Paso this will be my go-to auto shop! They were so kind and explained everything so I understood. I went in bc my check engine light came on, naturally I had it checked at an auto parts store and they told me I would have to replace my water pump. Thankfully I didn’t have to replace the whole thing it was just a sensor! Great quality, great value, and amazing people! I’m so happy I found this gem 😄

Gi
Review №5

Great service Great mechanics Great work done recommended also good price

Me
Review №6

Took my car in for an inspection and to have a rotor and brake pads placed on one wheel. We did the other 3 at home BUT couldn’t break the bolt to get the last wheel done. The dealership quoted us over $200 for just the one wheel. I called up Fast Lane Auto Service. They quoted me $50 and told me I could come right away. When we got there is asked if they could do our inspection too? No problem!They were fast, professional and a great value. Angel did our inspection. The mechanical was a female (extra points In my book ☺️) and the owner all worked as a great team. We will be going for all our needs in the future!

Am
Review №7

They are excellent and great prices. They know cars and they didn’t overcharge.“100% Recommended”

Ma
Review №8

Took the GSA to get the turn signal bulb replace a few days before Thanksgiving. They were really nice, very patient. Overall great experience. Will be going back with my personal vehicle of needed.

Ju
Review №9

Never going back. They told me my alternator was bad and needed replacement, when really it was the starter motor that needed service. They’d lie to your face.

Al
Review №10

Best service! Very satisfied and great customer service.

Ra
Review №11

Quick, precise, friendly. Love them.

Ja
Review №12

This place is the best when it comes to my exhaust system needs. Have repaired two different vehicles here and both times I was given the red carpet treatment. Was in and out in a hurry and was very competitively priced. Honestly, was like half of the other quotes I received. Great service, very attentive and up front.

Ir
Review №13

Gilbert great person found problem.

La
Review №14

Very fast very friendly and reasonable price service I would recommend this shop for quality repair To anyone

ch
Review №15

Called and took my car to get a sensor replaced fast and convenient very professional.

Al
Review №16

Gilbert is extremely knowledgeable and professional. Best value and amazing quality. And the customer service was exceptional!

Wi
Review №17

Gilbert and his team at Fast Lane Auto Service are exceptionally courteous! They go out of their way to help you take care of your vehicle and explain things so you know exactly what is going on. They also don’t try to over sell you on anything and let you know exactly what needs to be done. We are a military family that is just passing though and found this amazing place. If I were living in this area I wouldn’t go anywhere else. I definitely recommend this business to anyone in or around the El Paso area.

Ca
Review №18

Ive only been there twice - once for routine maintenance, the second time I had my thermostat replaced. Both times they were quick and fairly priced. I highly recommend this establishment!

김바
Review №19

Good price, good serviceDon’t go to firestone, go to Fast lane auto serviceThey won’t pay you too much and they will have your car get fixed

Pr
Review №20

I have known Gilbert for 23 years. He has always taken care of my vehicles. He is a very honest and humble gentleman. I trust no one but Gilbert with my vehicles.

Ma
Review №21

I’ve been going to FastLane for years because they do what they say and at a fair price!

Li
Review №22

Great staff and prices answer all my questions about my vehicle issues

ca
Review №23

Awesome work on all my vehicles

Ma
Review №24

I took my vehicle in because it was not running the way it normal would so dropped it off a few days late Gilbert called and said they did a full diagnostic on it and that nothing was wrong with it. My personal opinion is that he doesnt take advantage of women because of that was the case Im a woman and he didnt charge me for diagnostic only for $20 of gas he put in it. He could of easily made something up that he had to replace and lie about it but he didnt. Ill continue to take my vehicles to Gilbert. Keep up the great job Gilbert and staff!!

Ch
Review №25

Your comments/reviews regarding the service you received at Fast Lane Auto are very important to us. We want customers to be 100% satisfied so your report of a disturbing experience with one of our technicians is a serious concern for us. First, let us express our deepest apologies. You deserve only the best service. Second, we are questioning our staff and will take appropriate action. Finally, the next time you visit us please ask for Gilbert Alvarez, he will personally give you a special discount on your purchase and provide you with the service you should expect at Fast Lane Auto Service. Thank you for reporting this incident.

No
Review №26

Friendly and honest. Highly recommend!!!

Ma
Review №27

Very honest mechanics and very reasonable prices. I highly recommend this shop. I actually work for the shop, dont go based on the past experience you may have had. Totally different, same owner new mechanics and woman on board. My apologies to any person or customer whom may have had a bad experience in the past. Thank you for giving Fast Lane Auto Service an opportunity.

Ma
Review №28

My vehicle was overheating and I needed help fast. Service was quick, efficient, and staff fully explained issue. Getting vehicle repaired did not take hours and did not conflict with my busy work schedule. 10 ⭐️!!!

ke
Review №29

I only went in for an inspection but the service was fast, friendly and efficient. I will go again.

Pa
Review №30

Awesome service. Mechanics are trustworthy and down to earth! This is my go to place for auto service!

Ro
Review №31

Gilbert is always great to his customers. He will not charge you for things you dont need but will be very honest on what you need. He will go of of his way to help you out.

He
Review №32

Great experience with Gilbert and the whole crew. Will def recommend them to fam and friends

an
Review №33

Awsome place and staff very helpful and they explain everything to you 😛

St
Review №34

My family has been taking our cars to Gilbert for years. He has always been fair and great at taking care of us. Not once have I had any issues with their service. I in fact highly recommend them to others all the time. :)

Em
Review №35

Truly the best place for car repairs. Unbeatable service and prices.

Ha
Review №36

To be honest I got ripped off here... 2000 dollars down the drain for some stuff that was not for sure gonna help my vehicle run.Now my vehicle is sitting in driveway and Im out 2000 for nothing ......Gilbert should have just said just change out the engine on the vehicle I would have put that money toward engine.....

Pa
Review №37

Nothing but the best! Not just a mechanic but a member of the community who actually cares!

Om
Review №38

Went in to change a thermostat and came out with AC vents that dont work all of a sudden. It is very obvious now that they in fact do take advantage of women that go in by themselves. They definitely took advantage of my mother. Id recommend taking your business elsewhere.

MA
Review №39

Owner is very knowledgeable. Service writer Marci is super good, and cute

Jo
Review №40

Knowledgeable and trustworthy. Has been our family mechanic for over 20 years.

Jo
Review №41

Extremely great service and very efficient. Great staff.

LU
Review №42

Honest work at a fair price. Cant ask more than that.

Ri
Review №43

Great one-on-one personal service, top of the line mechanics, and the owner is a highly trustful valuable person.

To
Review №44

Great Service! Honest people.

Ir
Review №45

SERVICE IS NOT HONEST. This location took advantage because Im a female. They replace my air filter with a cheap one. The one I had could be clean with water and reuse (an $80 value). Ill update post once I speak to the manager.

Li
Review №46

Great service and prices highly recomend

Vi
Review №47

I read youre review im mr alvarez i own the buisness if youre not happy with the performance adress it to me most females i deal with are very intelligent. Jaime has your filter, if you want it get it

Ro
Review №48

Great work and great prices

Ma
Review №49

Wero is awesome great customer service

Mi
Review №50

Very good service and personnel.

ma
Review №51

Wonderful service, Gilbert is the best certified auto mechanic in the world, no question about that!!!!!

Review №52

The boys are ready to serve

Lu
Review №53

Nice place

Gi
Review №54

Great service!

Ma
Review №55

The best

Vi
Review №56

Yeah that dude looks like that

Ma
Review №57

Very good service, well professional and above all honest .. Super recommended

Ll
Review №58

Did my tsi

Ed
Review №59

Great place and great service

Information
12 Photos
59 Comments
4.6 Rating
  • Address:6060 Trowbridge Dr #1921, El Paso, TX 79905, United States
  • Phone:+1 915-255-9000
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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