Nice and professional staff, Not a long wait as well to get your vehicle serviced. The HQ of this company Need to invest in a Better location. I grade it a F.
I was traveling in to EL Paso on a Saturday. I saw there was a Southern tire mart and I needed to replace my two front steers bad. I called the location and they told me that they are open till noon that day. I was an hour away from closing, but Melvin told come in we will take of you. Great person you have Southern tire mart. I was able to meet all my appointments.
Very Fast and Friendly people and place, great prices on tires, definitely coming back.
Friendly people.Great service.
I STOPPED AT THE EL PASO STORE AND THE ATTITUDE FROM THE TWO GUYS AT THE COUNTER IS BAD. ONLY ONE GUY THAT I SAW ORGANIZING THE SHOP WAS A TALLER MAN WITH A BEARD. THE SHOP WAS UNORGANIZED. I COULDN’T GET HIS NAME. BECAUSE OF HIM I WAS IN AND OUT QUICK.
Fast very friendly service great deals to fit your needs
Great service, awesome tires and most of all knowledgeable friendly staff. Keep up the good work 👍
I was highly recommend to Southern Tire Mart by a friend. After calling serval tire dealers I called Melvin he answered all my questions in full detail and specs. Melvin’s tire knowledge was exceptional and the prices were perfect. You have won my business.Keep up the good work Southern Tire Mart!
Excellent, quick service. They went out of thier way to replace our tires and get us back on the road for a more than reasonable cost. Absolutely recommend!
Bad customer service by an older gentleman.After all he wasn’t wearing a face mask.Bad customer service
Very good costumer service and very affordable prices on tires, way cheaper than other places in town with a great quality of product. Thank you Joe Zamora, for your help on getting my car some good tires!
Melvin Rodriguez and his crew are great! The fixed my issue quick and were very friendly and professional. I cant say enough good things about these guys!! Great job and youll have another customer for a very long time!!
Great customer service. Kevin and Ike turned a negative into a positive.
This place is great! Aside from getting my new tires, the customer service was amazing! Even though I had to wait, like any other place, the customer service they provided me with made me feel at home and comforted. I recommend Southern Tire Mart to everyone! Even if you have tires, go buy better ones from these guys!
These guys certainly know customer service, and they 100% stand behind their tires. Many huge thanks to Melvin and the staff, including Ike the Mgr for outstanding over the top performance, including the guys out in the shop. Also huge thanks to their Phoenix,AZ store and Santos in Phoenix. I had a issue several months ago with the warranty on a Toyo tire purchased from outside their shops at a different shop, and not even being their tire, they and the Toyo rep stood behind me just as if I was originally their customer from original purchase. Southern Tire Mart has won me as a lifetime customer for all my semi truck tires.Southern Tire Mart is a true 100% class act!
I was at the location off of peyton rd. I would recommend anyone needing truck tires to stop in. Ike and his team got me in and out in less than 30 minutes for a tire replacement. Ike even jumped in to give his guys a hand to get me back on the road. Thanks so much
Good prices on truck tires
Melvin was very professional and helpful! Very attentive staff! The service provided was awesome and they finished the work fast! It was very convenient that they were able to go to my workplace to get the work done! Thank you all at Southern Tire Mart!
Very good experience. Very professional. Will recomend to anyone.
Great service, attentive staff, very reasonable prices.They offer balancing of tires and alignment services as well. Get your brakes and rotors replaced here as well, great one stop shop.
Great service
Mr. Melvin Rodriguez provided exceptional customer service. He was very knowledgeable and a true professional in the tire business. Melvin was able to answer all my questions especially when it came to the safety of my family.
Spend 40 min waiting for sale associate, but he didnt show up, left with nothing!
WORST COMPANY EVER!They had me wait 3 hours to change a flat at my own home! We weren’t even in the middle of nowhere! We were in town! They set a time frame of 60 to 90 minutes and they took all 90 and an hour and a half more. When I called for an eta 6 minutes before hitting the 90 minute mark they said something along the lines of not wanting to give me a time frame cause I might call back and yell at them if it goes past that time! WHAT???? Extremely bothered by this company and also it was a recommended business by uhaul! WHY AND HOW???? Was experience ever! They kept calling to push back the time and at a point they even stopped giving a ETA and just said they’d be late! I tried to submit a review on their website but I assume they pick and choose what to put since my review at a one start did not appear and it showed they had a perfect 5 star. This is so disappointing!
Highly Recommend this place, great customer service and great deals. I am a very happy customer. They also welcome Law Enforcement.
Really good people. Good prices. And grate service.
Melvin is very knowledgeable and assist in all my concerns.
Great customer service by all employeees. they even deliver and have serviced us after hours great job guys ;-)
Had a very pleasant experience with the people working at this shop. I was on a cross country trip and was having some trouble. They quickly diagnosed the problem and got me back on the road within a hour. Cannot day enough about everyone here. You are all ROCKSTARS in my mind!!!! Thank you
Great location,and serviceHave been here many tines.. and i will come backThank you guys
Nice place, and awesome tire prices!Melvin was a very supportive sales man, answered all my questions beyond my satisfaction,
Ike is a bad boss to work for. He promised a lot and never came through. Don’t work for him
I Broughty vehicle in for an alignment. The mechanic showed me other things that were wrong. The issues were fixed. I was highly satified with the customer service and timely manner to get my vehicle back on the road.
Fast service great customer serviceFriendly staff in the front counter
Great customer service and good prices.
Great service excellent customer service front counter and outside shop
Great Service and it was good speaking with Melvin
Good roadside service.
Awesome place and awesome people!
Great atmosphere quick and on the job Thank You Southern Tire
Very slow service
It took way too long for what they did
Fast and friendly, very knowledgeable !!!
Great service
Very bad service. Jocobo do not have the expertise for the caliber of work they have. Doesnt know you communicated with clients. You dont know about tires.
Great service
Excellent service
It takes time to change tires
They are fast
Aqui muy mal trato al cliente de su personal, el q me ayudo fue Melvin el vendedor q salva a ese lugar. Los demas fritos..