Very good folks.
Rio Grande Communications installed cameras at my home. They were of high quality and the employees were very professional. They made sure we understood how everything worked before they left. Ive had a few questions since then and the tech came back out to my home and answered all my questions. Really nice guys. Thanks again 👍🏻👍🏻
I have absolutely no hesitation in recommending this fine company. A couple of years ago they installed hour restaurants video surveillance systems and they have been perfectly reliable and work great ever since. Good quality products, installation, and service too!
The team here is very devoted to what they do and really cares to make the customer happy and is willing to help in any way. Thank you for your consistent quick responses to everything Ive needed every time.
RGC installed our homes alarm system. After looking at a number of companies, we were most impressed with the knowledge of the different alarm systems they possessed. And they helped us choose the best options for our needs. They are true to their work, and offer the best prices in our experience as well.
THESE GUYS ARE A JOKE. THEY HAVE HORRIBLE CUSTOMER SERVICE AND DO NOT FOLLOW THROUGH WITH THEIR PROMISES AND NEVER GET BACK TO YOU. THEY NEVER GOT THE PHONE SYSTEM WORKING AND WOULD NOT WANT TO FIX IT OR SET UP AN APPOINTMENT AND NOT SHOW UP TO THEIR OWN SCHEDULED SERVICE APPOINTMENTS. THE SALES GUY IS GREAT AT FOLLOWING UP BEFORE THE SALE BUT GOOD LUCK ON THE SERVICE AFTER THE SALE. THEY ALSO BLAME OTHER SERVICES FOR THEIR MESS UPS AND CLAIM THEIR SERVICES ARE JUST PERFECT WHEN IN FACT THEY ARE NOT. NO ONE CARES THERE IF YOU HAVE ANY CONCERNS AND THEY WONT BE RESOLVED PLUS THEY LIE IN YOUR FACE AND THEY BELIEVE THAT LIE IS TRUE. SMH
The radio system we have for our business is second to none, very clear and reliable system. On the rare occasions we have needed something worked on, the longest it has taken for repairs or replacement, fixes, has been two to three days tops. Great Communications company!
I uusually read reviews before making a purchase as i did with this company. People seemed nice and appeared to have a plan in place for my home. Sadly i have not had luck with them and find myself wishing i never called. The workmanship was unprofessional and i was left with wires rubbing against metal as well as having bulky pipes running along the house. It has been 4 months with this system and have a camera malfunction, my system logging itself iut. I was told i would get live alerts and support with no such luck. The day of the installation the main technician arrived three hours late leaving the other tech by himself as he stood around for that time. The techs installed the system and did not place the cameras where we wanted because as one technician told me they were both afraid of heights. This being said i paid the price they gave me after they finished and a few days later was told i would have to pay more because of extra material used from them not going by plan. If possible by all means use someone else or do it yourself for cheaper. Get a quality system not made in china and have quality workmanship done instead of an expensive botch job that youll regret.
We have truly enjoyed our radio system. The range is fantastic with great clarity. Rgc has good quality equipment and service.
I am very happy with the solution they came up with for my needs. They really listens and got the best outcome for me.
This is the best alarm and camera system I have ever had of any Ive owned. And RGC offered me quick-service too. They are locally owned... By El Paso!!!
Superior knowledge of every product line they carry. And they found a solution that fit our needs perfectly.
The listening skills along with the knowledge of these systems gave us the best fit possible at a great price.
They have a great team at RGC, always willing to help when needed. Patty, Dean, and Cesar have demonstrated consistently good customer service, and always respond quickly.
The work and materials used by RGC have always been the best... One of the most reliable companies we deal with.
I did a lot of research looking for the best people to install our system and we chose RGC. It was an excellent decision even if I do say so myself, we have been very happy with it and the service that has come along with it.
These guys really know their electronics and have the best equipment. Most importantly, they know how we can get the most out of them our equipment.
The installation of our system went great, it works great, and the service afterwards has been the best!
Amazing range with our radio system, great quality Equipment we love them.
We are served well by the system they installed for us and completely happy with it.
Rgc kept their promise on the timeframe of installation. They explained the details in my alarm and what I had pre installed in my house. The manager Cesar called me directly and offered me his advice and was completely honest. Well spoken and trained team. Cesar needs a pat on the back. Good job an thank you Jumano. I have recommended this alarm company to others as well. Cant beat the price.
They have provided service for our company for many years. And they will continue for many more because everyone at RGC is the best in their field.
Every single time I get exceptional service!
We are very happy with the installation and service of our system, serves as well
The most reliable service I found!
Their service is the best and always reliable.
I wouldnt go with anybody else... These people really know what theyre doing!
My GO-TO in this field... wouldnt trust anybody else