Great place to purchase your next vehicle! Excellent service all around. Greg was professional and was a huge help every step of the way. I look forward to next time!
Great experience, knowledgeable and courteous staff, clean and pleasant environment, simple and straightforward process. This dealership is at the customer service level they need to be for the brand they represent. Keep up the great work!
What a great car at a great price. My experience purchasing a 2018 Jaguar XJ was nothing short of painless and fun. Greg was professional and attentive. Their service is first class without a doubt. If you’re looking for a great vehicle and superior service then you should visit Porsche of ElPaso.
My wife and I drove 5 hours from northern NM to buy a 911 from Jeff Pester and his team and could not be happier with our decision. Saul Herrera is a knowledgeable and enthusiastic young salesman and the overall experience and treatment we received at this dealer was fantastic. We highly recommend Porsche El Paso for your any purchase or service needs.
I dont even know where to start... this was truly just a Perfect First Class Experience, and thats putting it lightly!My experience began when I dropped by the dealership on a Saturday to look for a vehicle to purchase. I was assisted by Sales Professional Juan Carlos and Manager Jeff Pester, both were beyond helpful and patient and just superb to deal with! Absolutely, zero pressure whatsoever... these are just good honest people and they are so easy to work with! They worked to get me the best rate and terms and completely exceeded my expectations here too... you can actually tell that they want everything to be perfect for their customers!When doing the paperwork, the Finance Manager Jose Bustillos explained all of the products available and again with no pressure at all. Super fast and simple! If you walk by a staff member, youre greeted... everyone there is super knowledgeable and just eager to help!!!There are some great car dealerships here in El Paso but these guys seriously stand out from the crowd! I can not even think how the experience could have been any better. All pomises that were made were kept both before and after the sale.This was truly a 5 Star Experience, I would not even think to shop for a vehicle anywhere else. I had the opportunity to speak with another customer when I was there... his exact words were they are impeccable here, exactly as I have experienced!If youre looking for a new Porsche or even a pre-owned car of any brand, I would strongly, strongly suggest going here first!!! After shopping around both local and online, comparing mileage, condition, etc... I can tell you that the cars are priced great at this dealership!The way in which Porsche El Paso conducts business especially in this industry is so much appreciated! Your honesty and integrity were both so evident. You have my highest recommendation and you can rest assured that I will send both friends and family your way... this is the first and best place to shop for a vehicle!On another note, I am enjoying my car so much and it is exactly what you said it would be and more. I will be back in the future for my next one!Thank you again to the entire team at Porsche El Paso... you all are really doing things right!
Very good service. They took great care of me and my car.
Great service in right time. They spent many hrs to find my issues and resolved it. Thank u Sergio
Amazing service. Everyone is so friendly and helpful. Best place
The staff was nice but overall the experience was disappointing. No loaner vehicle, had my car over a week, had to get a rental at my own expense. Not alot of communication. Was very expensive at the end, which I expected. I had my car serviced in Tucson, AZ over the summer and the experience was much better. Thank you. Thats my honest opinion.
Sergio and Liz in service are amazing. Thorough, clear descriptions, excellent communication, and car always cleaned so nicely when in for service. Have owned and been to Audi, BMW, Ford and Aprilias dealers for various warranty/service/recalls etc, this Porsche dealerships service center is the best experience over any of them.
Had to wait a month for the 9am appointment. Because you are so busy. Had to come from Ruidoso the day before and get a hotel. Or I could have left Ruidoso at 6. That wasn’t your fault but I didn’t want to leave so early or wait for a later appointment. Took 2 1/2 hours. No loaner because you sell so many cars. Wanted to trade for Cayenne but sales guy was busy. Oh well the hot chocolate was free.
Phenomenal service! Sergio did an amazing job of taking care of me for my first service. Very respectful & cool guy.The building is beautiful too. I was in awe with the architecture of the dealership.
Rudy, our kind, courteous & very professional sales person was truly the catalyst in our decision to make the change from our Jaguar to a Porsche Macan!
Dealership did a great job of meeting the deadline they set. The work was impeccable.
This was out of town purchase. I have had no issues w Porsche thus far; everything is functional. Dealer was helpful & flexible during purchase. Manual arrived in mail as promised.
The people at Porsche Elpaso were great! Jeff Pester and Rudy were very pleasant and helpful in getting my car and taking care of everything that needed to get done. I typically do not like dealing with dealers, but these guy were different! Not pushy but sincere and made my experience fun! I’ll be going back to them for a long time!
Quick, courteous and structured service. From Appointment set up to the pick up of my vehicle was on point. Definitely an efficient, knowledgeable and great service team overall.
Everyone we met was very nice. If someone could expedite the actual car sale with the paperwork, theyd be a millionaire. Its like that everywhere. Great people, great car.
Purchased my first Porsche, and am so happy! Was greeted by Saul, who was super knowledgeable and friendly as were the rest of the staff making the process really easy! Waiting for paper work I also didn’t mind since there were snacks and lattes to be enjoyed!
Awesome experience, The service advisor Sergio Perez took the time to explain all my options for the servicing of my vehicle and also updated all the information for my vehicle . Vehicle was completed before the expected time promised. Thank you !
Porshe El Paso treats their customers like royalty. It’s a pleasure to do business with Porshe El Paso. Sergio kept good communication with me. Liz surely is the finest and has always made me welcomed like family. Thank you !!
Top notch customer service!!! Super happy with the purchase We did. Big thanks to Rudy Saenz and the finance department for everything.A highly recommended place to get a vehicle and quality service.
My whole experience at Porsche El Paso was great! Saul was amazing every step of the way (go to him to buy) and is still available to answer any questions after the sale. I can say it’s been the best experience I have had purchasing a vehicle and I love my Cayenne!!
I went to Porsche El Paso to look at and potentially buy a used Toyota Camry. I would have never thought of coming to a Porsche dealership for a used car! But they had it listed at a very good price for the year, mileage, and condition! The salesman who helped me through my buying process was Saul Herrera, he was very professional and even stayed after the closing time to help with all of my needs. The entire dealership had a wonderful atmosphere everyone was very kind and helpful. It was my first time buying from a dealership and was the opposite of what I thought it would be like. I would and will strongly recommend Porsche El Paso and the salesman Saul to everyone wither its for a used or new vehicle. Very honest dealership and have gained a loyal customer for all of my future car buying needs!
Excellent customer service. Friendly staff will go above and beyond to meet your needs. Will definitely put your mind at ease when having your Porsche serviced by answering any questions you might have.
Staff were polite, friendly and competent. Sales process was smooth. Facility was comfortable with excellent coffee and good snacks. Pretty much what we would expect from a Porche dealership.
Eh. It would be cool if you charged the vehicle.
My experience at this dealership was one that cannot be put into words. Starting off with Rudy Saenz being an excellent sales advisor. With his 20 years plus of Porsche sales experience, the whole process was a breeze. I would consider Rudy as the Socrates of Porsche. The living embodiment of the brand itself. The dealership was also up to par with representing the value of the brand. From the presentation of the showroom, to the friendliness of the employees. I would give my whole experience a 5 star rating. I would recommend anyone in the market to go into the dealership, and work with Rudy. Thank you for the new vehicle, and memories that will made with it.
Customer service is just wonderful, Our service consultant was Sergio Perez, very pleased with our experience at Porsche of El Paso.
Saul is my guy, Remembered me on the car I wanted and called me when it became available again.
I had stereo work performed by this dealership, outstanding from the appointment to the pickup. I received updates and the work was done as promised. I enjoy bringing my car in knowing its not going to be difficult
The customer service by Mr. Juan Jurado was outstanding. His respectful, patient and open-minded approach contributed greatly in our decision to buy a Porsche. He helped us through the buying process and even afterwards continued to check on us to make sure all of our questions were answered. On the day we picked up the vehicle, Juan and the manager Jeff stayed an extra 2 hours to finalize everything and to go over all the details in the vehicle one more time until we felt confident. We highly recommend this dealership.
Porsche El Paso has been, by far, my best car shopping experience. I was attended promptly and salesman Juan Carlos Jurado was very informative and helpful throughout the entire process. The transition was smooth when completing the finance documents with the finance manager Jose Bustillos. Great customer service and professionalism.
Bought my new cayenne from this dealership. They were great through the whole process. Especially Jose. They made it easy to buy during a difficult time. I highly recommend using Porsche El Paso if you are looking for a new Porsche or quality pre owned vehicle. I will be back. Thank you!
Great dealership from the General Manager, Finance Director and the Brand Ambassador. They went the extra mile for me and I appreciate all they did. I had a great experience buying my new vehicle. I highly recommend this dealership.
Excellent support from sales and service parts team - Rudy/Sergio/Wade.
I was able to complete a lot of the transaction online. Once at the facility, was greeted promptly. There were customers ahead of me, so there was a wait. But everyone made sure to check on me and offer me snacks and beverages until it was my time to complete paperwork. Thank you to all who assisted me with my purchase. Customer service was great and I would definitely not hesitate to do business there again.
I had a great experience at Porsche of El Paso. They set up my appt right away and when I arrived they checked me in quickly and had a loaner vehicle for me. They kept me updated on progress of my vehicle and when it was ready it looked great. They had washed my vehicle and it looked great. I was extremely please with everything during my visit.
Excellent buying experience. Very convenient negotiation done remotely due to covid 19 and time spent in the dealership was kept to a minimum.
It’s always a great experience dealing with Brandon the service advisor.
The service that I received from the group at Porsche of El Paso has been top notch service. My Advisor Sergio was very Professional and Courteous. He was very knowledgeable about Porsche vehicles and helpful with information and products for my vehicle. Thank you Team Porsche of El Paso.
The service is great! The staff is always very friendly and professional.
Great experience overall. Everyone from Saul in sales, Jose Luis in finance and Jeff in management were all professional and kind. Would definitely buy again. Porsche El Paso represents the best of the brand. My first service was painless. Definitely buy here and support the local dealership.
A+ Customer service! Friendly team and clean establishment!
So far the Car Salesman Ive been working with has been pretty pretentious with me. He has failed to understand what I want out of the car and is merely relying on the clout of the brand to keep me interested. My family and I are finally in the market for a nicer, more luxurious Family Hybrid. When asked about the poor MPG of the Panameras hybrid my car salesman responses are,To your point about the Panamera. I bet your wifes SUV doesnt go from 0-60 on 4.3 seconds! :-)Either it excites you, or it doesnt. There is no practical argument for a $100k+ car. It is purely a desire, not a need.This after Ive already told the guy I dont care about performance, I need MPG, comfort and technology.I guess Ill do some research on the tesla model s... or find a Porsche dealer whos actually willing to help me find the car I want.
Great service! I swung by to pick up a headlight tool for my 911 to put some new bulbs in. They didnt have the tool in stock for sale, so they came out to my car and replaced the bulbs for me, right then and there. Ill definitely be back!
Did a great job
Excellent customer service!! I was informed throughout the process and their Team was very responsive. Would recommend to anyone.Keep up the great work!!
I have been servicing my 911 here since they opened their doors and the service has always been excellent and the staff always friendly and professional! In particular my Service Advisor, Brandon, is extremely attentive and I appreciate the frequent updates and communication while my car is in for service.
One of the best car buying experiences I ever had. Our sales person Greg was friendly and professional, the finance manager Jose was excellent and got us a payment we needed and an amazing interest rate. The price for the vehicle was more than fair and the vehicle itself for being 5 years used is in immaculate condition. They worked so hard for us to get our family auto (2015 Mazda CX-9) me and my husband had all but given up getting what we needed we were so beaten down after a bad experience at another 2 dealerships in El Paso we were very happy with everything. Thank you so much!
Excellent service, very friendly staff. Really made us feel welcome and part of the Porsche El Paso family. One can easily get in some good trouble at this place though! Excellent service department!
Always a great experience! The staff has always been very friendly and always make sure that you are very well taken care of!
I recently purchased my first Porsche here at Porsche of El Paso. I just want to say that Jeff and Roman went above and beyond the call of duty to find me my dream 911.They were very professional, communication was great, and the transaction went super smooth.They were easy to deal with. Will definitely do business with them again. I highly recommend them to anyone in the market.
I had a outstanding experience at Porsche of El Paso with purchasing my car. I highly recommend salesman Roman Gabriel Duenez. He is knowledgeable, respectful, and very interactive but not pushy at all. He will go above and beyond for his customers. When it came to finance, Jose is awesome. He didnt push any additional warranties that I dont need but explained everything in detail. I will definitely be purchasing another vehicle from this dealership in the future.
Excellent customer service from Liz the Service Director.
Great experience when I took my car in for it’s first scheduled maintenance. Everyone is super nice here. Brandon kept me updated on the status of my vehicle and Roman is always willing to show me around the showroom.
I love the service department!! Brandon goes over and beyond for you and the care of your Porsche❣️
Very professional customer care but car service is not fulfilled. Hopefully, the second time they will get it done and I can give a better remark.(Updated)- I brought my Porsche back and was very happy with the great service this time and how professional the staff was especially Brandon who took good care of my 996. Thank you so much!
Ive recently started shopping again for my next Porsche and as I have yet to make a decision (which I tend to take forever on this part!), the review is still well-deserved thanks to Juan who has been nothing short of patient and kind. Hes been highly attentive and has shown me everything I wanted to see and given me all the time I needed and wanted during my visits thus far. Much appreciated. Without a doubt, that kind of patience is what earns my business. Thank you!
Took my Ferrari California to Porsche of El Paso for an oil change. Brandon was able to look at the vehicle and tell me what was required. Got the oil and filter required (online). Scheduled an appointment for the service the following week. Great service, everyone welcomes you and makes you feel comfortable
Saul was very helpful over the last few months with finding a Macan that had the features we were looking for.Management was very helpful with our trade-in and made the process as simple as possible!
The managers are rough! Insane!
We stopped in here to look around. Although we didn’t buy a car I would like to compliment the dealership on the treatment that we received. This was a refreshing car shopping experience without the pressure. Just professional and friendly people who treated well. When we get a little closer to buying, I will certainly go here again. You can bet I’ll recommend others to this dealership as well. Keep up the great work!
Great customer service, Saul Herrera is the best ive ever worked with
Brandon in the Porsche Service Department is extremely professional and attentive. Staff is always pleasant and professional.
Great experience-
Great shopping experience. Really knowledgeable staff. Saul really helped out during the process. I LOVE my new Porsche!
This dealership means business and when they say they will take care of you, they truly mean it. From the start of my service for my transmission to the end, everyone has been extremely helpful. They let me know updates and kept their lines of communication open all the time. It was my first big experience with my car not functioning properly and I was scared and nervous. Brandon and his team were wonderful to work with. The people (from sales to service) have been a big game-changer for how I view service wherever I go. Thank you Porsche El Paso!
Very good service experience with oil and filter change, coolant thermostat replacement (false overheating indication) and replacement of engine compartment struts (did not reliably hold up rear deck lid).Service advisor kept me regularly informed about parts availability and work progress via text messages.Car was returned to me in perfectly clean condition, inside and out.
Great addition to El Paso, very glad to see such a profesional high end dealership open here. Shout out to Juan Carlos for showing my son and I around. Juan and Porsche made a lasting impression on us.
Friendly dealership. Service oriented. Couldn’t be happier with the staff and environment of the dealership.
Great service experience! Brandon and everyone there was nice and friendly! They actually listened to all my concerns and helped with solutions! Highly recommend!!!
Very attentive service. This happened on the spur of the moment “check engine” light illuminated. My wife took it to Porsche of El Paso uncertain if it should be driven for any length of time. Staff (Liz and Brandon) were very accommodating including rustling up a loaner for her to get back and forth to the hospital with. I appreciate all they did. That’s why we chose Porsche . Awesome automobile with a service staff as awesome as the vehicle.
Very professional and knowledgeable staff. Courteous, responsive, and eager to take care of all my car buying needs. Great car, great value, great dealership!
The head of the maintenance department, Brandon, is competent and very helpful. Always makes me feel comfortable and answers my questions clearly and with factual information.
We had great service from the salesman, Rudy to the GM, Jeff Pester, to the financial rep, Jose Luis. I would highly recommend Porsche El Paso. They make you feel comfortable and important. Thank you Porsche El Paso!!!
Great customer service! Thank you Rudy and Brandon for your attention to detail with my Panamera.
I was very impressed with Roman and Jose. The transaction was very professional and personable. I felt no pressure whatsoever. I would recommend this dealer highly. If I am in the market for another vehicle in the future I definitely will visit them. The quality of the vehicle itself was also outstanding.
Great Porsche experience with my vehicle. Will definitely come back!
Great experience through it all. Saul helped us very much and had a great experience with him and everyone at Porsche!
Great service. Very accomodating.
Excellent customer service & attention to detail as always!
Thankyou Juan Carlos and Jose for youre service. The process went very good, everything well explained and good communication. Recommended.
Love my experience at Porsche of El Paso. Rudy our sales guy was the best. He was professional and efficient throughout the whole process. Highly recommend you to go and experience it yourself!
Very easy buying experience. Everyone that we worked with was very professional and honest. We would definitely buy here again in the future.
Always a great experience, very helpful and informative
I had a great experience here. Everyone was helpful. Greg helped me get the car I wanted at a good price.
Liz is their secret weapon. I could hear something off and none of the guys could hear it much less figure out what was wrong with my car. Liz drove the car and heard what I heard. I guess it takes a lady. She was most helpful in so many ways, that was the main thing, but I dont know what I would have done without her contribution. I told her either you are an exceptional person, or you are good at your job; I think its both. This could not have been done without her... so Porsche... you should give her a big fat raise AND promotion... not one or the other, she deserves it and will only prove to be a HUGE asset to your dealership in El Paso. She is a jewel. Liz was right there constantly (several times) to make sure everything was done that needed to be done at Porsche standards, i.e. what you would expect from Porsche. Thanks Liz!
Its fantastic having a Porsche dealership in El Paso, Texas!!! The staff is professional, courteous, knowledgeable, and friendly. They had my car for several days to complete my list of repairs and identified a couple others while checking everything for me.I highly recommend them to anyone who wants exceptional quality work and parts for their Porsche!!!
I honestly should have brought my Porsche here from the begining instead of trying to save a dollar. Brandon was wonderful and kept me in the loop. They didnt try to trick me or pull the wool. A little pricey but sometimes you have to pay for quality work.
This dealership and its employees have been perfect every time I’ve been there.
Outstanding customer and technician service of my Panamera 4S. Greatly appreciate the extended service department hours!
I recently had an engine failure on a road trip near El Paso. Porsche El Paso did a great job of getting my car diagnosed very quickly and then provided solid updates through the surprisingly quick repair process.Nothing but praise for them.
Thank you for the excellent service. Nice to deal with a dealership that the customer comes first, not money.
100% recommand
This place is a great dealership but there is one problem I need to address my 911 Targa couldnt be serviced because the place Ran out of Equipment if this gets fixed than I will give it a 5 star because of the service
We just bought our daughter her first car here. Juan Carlos was amazing, knowledgeable, very professional and helpful. It was virtually a seamless process with no pressure and excellent customer service.
Thank you!!!! To Porsche El Paso. By far the best service and customer experience. Saul, José Luis and Jeffrey, thank you again for making my dream come true.