I purchased my car today andI couldnt be any happier. 🙂Our sales guy Omar TerrazasWas awesome, super friendly and very knowledgeable about the cars we looked at and test drove. Finance was Super easy. Overall a great experience, if I could I would give it a 10 StarSo here are five more 🙃🌟 🌟 🌟 🌟 🌟Great Customer serviceThank you guys so much for making this car buying experience flawless.

Amazing service! Bought 2 cars in the past 2 months and we LOVE THEM! With low payments and affordable prices! You can’t beat it! Ask for Nathan or Oscar! My two sales men who helped us out! AMAZING CUSTOMER SERVICE!

Just bought my orange 2018 crosstrek from another dealer..first Subaru and I’ve brought it to this one a couple times for advice and for checks and I can’t say enough that this dealer 100% deserves 5 stars in customer satisfaction. They answered all questions and are very helpful and informative! I gotta say, Subaru is turning out to be way better then Honda.

We own more than one Subaru, and we can always count on Subaru of El Paso for reliable, professional service. Tito and the rest of the associates are courteous & knowledgeable, & they always make every effort to give a good deal. The confidence we have in this dealership gives us great peace of mind.

Im in from out of town and was having trouble with window rolling down, brought it into Subaru El Paso and had a fantastic experience. Tito my service rep was awesome, Was even surprised to see they washed my car for me! Well done.

Matt and David provided excellent customer service. Couldnt of made it any easier to trade in my vehicle and get my dream car. Subaru Of EL Paso is my go to for all new and used vehicles.

The service was excellent and very professional. They keeped me informed on the status of my vehicle and had it ready in a timely manner. Highly recommend getting youre services done here!

We went shopping for a car a few weeks ago. The sales girl was nice but maybe she didn’t think we were serious. To put $500.00 down payment ( non refundable) just to see the car is outrageous. We proceeded down the street to Hyundai and got a really great deal on a 2022 Tucson Hybrid with a 10 year bumper to bumper warranty. Maybe this experience at Subaru was a blessing in disguise. We’re very happy with our new Purchase at Hyundai!

The business has a sign at the door about Wearing Masks, but employees were not wearing masks 😣!Tito was efficient and cordial.

Outstanding service. Subaru El Paso is serious about providing customer service. Highly recommended. That asked if I’d like a car wash after a recall service visit. My car was not only clean it looked like it was detailed. I recommend this dealership with no reservations.

Great buying experience. However, due to COVID shipping is backed up 3 months. Be careful when choosing a car.

For this visit of 12,000/miles routine check the service and work performed went well. Received a coupon discount. Great and cordial professionalism with Service Advisor Andrew G. Thanks for making this a good experience.

Everything from start to finish was outstanding.I was first met by my advisor, Evelyn Villalobos, who was cordial, careful and professional. I explained my needs for the maintenance of my Subaru and that I had a noon lunch engagement with hopes the work could be completed soon. We both thought it was very possible. So I went to the waiting area but brought my Kindle to occupy my time while waiting.Sure enough the wok was complete and I was set to leave with a freshly washed Outback about 9:15. I loved it!

Went in for my semi-annial maintenance and was seen on a very busy Saturday without an appointment. I figured it would take 3 hours to be helped but it took a little more than an hour. While I was there they had a dog adoption event going on as well as food and drinks, so it was a great way to spend the time. The staff was all very helpful and I was asked many times by many people if I needed anything while I was waiting. An all around great experience.

Best car dealership experience ever!Usually my husband and I HATE going to the car dealerships to be attacked by salesmen. This dealership made it so easy and customer service was FANTASTIC. Will definitely be visiting again and recommending to family! We saw a Tundra online, went to check it out, truck was just put on the lot and we fell in love! Armando was a great salesman and made the whole thing painless and convenient. Had the truck home with us the same night! ❤️😊

I drove to El Paso from Alamogordo to get a car and It was a great experience! Great pricing and Nathaniel was awesome! Very helpful. I was there for hours because of paperwork problems. I left with a great car, at a great price. Highly recommend going here. The salesman were all chill, not aggressive or pushy.Update: Took 5 days before the transmission started slipping. Took it to the mechanic. Had WAY too much fluid in it. Removed tons of black sludge. I now take back my recommendation. I took out a loan for the fist time in my life and went to a reputable place in hopes I could get something decent. Mechanics were already telling me prices on a new transmission. 5 days!

This is an updated review. I wrote a review about Subaru of El Paso and there service department. The review reflected how they had dropped the ball on scheduling a recall repair.On October 15, 2021 Subaru of El Paso make good on their pledge to correct the oversight. The staff was professional and courteous, and the job was done promptly. They went the extra mile to comp me for the inconvenience.My confidence has been restored with the staff at Subaru of El Paso.I suggest if you have an issue with Subaru of El Paso, let them know. I’m sure they would like the opportunity to correct any problems you may have incurred.

Excellent service from both Hector and Tito fix my Subaru very quick and courteous.

Andrew, Espy and the man who checked me out--in other words the workers I dealt with. The wait area is pleasant but I missed the indoor new car display. Looking at new options was always a fun, informative way to pass wait time. I bought my car at Crawford Subaru, had it serviced at Garcia Subaru and now you. Youre the best one. Keep it up.

Evelyn was very accommodating!! I had several services pending on my Forester that required 6 hrs of service. She was able to get me in early on a Saturday morning and get me loaner vehicle. I was able to spend my Saturday with my family thanks to her!!

Exelent service and professionalism My wife and I personally received from the staff very good attention Especially thanks to: Jordye, frank,and Patrick.from Subaru El Paso.

I came in needing new tires and an oil change, and what I got was great customer service in addition to vehicle maintenance. It’s always nice to be greeted with a smile and deal with professionals who genuinely care. I will be back!

I am very pleased with the service at Subaru of El Paso. I was able to get my Legacy serviced the same day I called. There was some other issue with my car which was taken care of under warranty. Enjoyed talking with JD (Jason) and Tito. Thank you Subaru of El Paso.

The service department fundamentally distrusts the customer. Customer preferences or needs are of no value whatsoever. The goal is to bump up costs and to avoid problem solving at every turn. Subarus are good cars, very reliable and totally satisfactory for most people’s transportation needs. This service department will trip you up in every way they can.

Tito was my service representative. He was extremely nice and got me in and out very quickly. I have always been satisfied with the service at Garcia Subaru but today it was extraordinary. Thank you!

I visit Subaru at least twice a year for my Forester’s service. Last time I brought my doggie because I didn’t have time to drop her at home. She is a very hyper girl and the store understood me, they provided her with water and treat, they even let her calm down in one of the offices with me. I love Subaru, for how they being loving and caring. Their cars are also better than most on the market with the same price range. I’ve driven Toyota RAV4 but I think the Forester is more fun to drive.

Subaru of El Paso was a great experience. My salesman, Fred Truelove was knowledgeable and helpful, treating me like a friend and not just a customer. At first, it looked like they didnt have an SUV that would work for me, but then Fred thought about the 2021 Ascent, showed it to me, and I was sold. It has turned out to be even better than I hoped, with all of its great safety and security features and an abundance of space and power. Thanks Subaru of El Paso. Im really glad I stopped in.

I was very disappointed. I have a 2020 Subaru Crosstrek plug in hybrid that I purchased in January in California. I recently moved to Las Cruces in October and was experiencing a whining sound that at times was loud snd my gas mileage was lower than normal. I called to make an appointment to check out my concerns and to get my 6k check up as the odometer was 16k. After waiting over 2 hours on a service check that usually takes less than hour with a car wash I was told by the tech that the dealership isn’t equipped to properly check on plug in hybrids and won’t be til 2023. So I basically wasted over 4 hours with the drive and after leaving got an email with a bill for a filter replacement. I wasn’t presented the bill when I signed off. Upon making the appointment and expressing if the service department had told me that they’re not properly equipped to handle plug in hybrids I wouldn’t have wasted my time. I’ll pay the bill snd chalk it up to a wasted day. I will call Subaru America and complain and seek advise to where I might find service in the future.

I don’t really write reviews but I helped my mother get a car from this place and it was a great experience overall and worked out pretty smooth. Talking otp with Lewis gave us great info to go off on our decision to get the car. Jason was a great help and very knowledgeable. My mother is happy, I’m happy. Great place!

Evelyn was an amazing service representative, she kept me in the loop of any services being done to my car and my wait time was limited to only a short 2 hours even with added services last minute. The process was simple from booking the appointment to payment and I didnt feel pressured to get any service done that I didnt want at the moment. I will be visiting again.

I always receive outstanding service. Issues, if applicable, are addressed promptly. Communication is great, I always receive updates when I am there to get my Car serviced.

Great customer service. Staff are always friendly and very accommodating. They keep you updated on what your car issues are and present to you informative and concise updates. I recommend all services with 5 stars. Thank you.

Very professional and courteous. Provided a shuttle to drop me off within a few minutes! Finished working on my vehicle and notified promptly. Even washed my car! 5 stars all around!

This is the worst dealership I’ve ever had the misfortune of dealing with. We drove 90 minutes one way to look at a car - their site showed a dozen vehicles in stock. We got there, they only had 2 - so we looked at the used cars. We found one we liked. They wouldn’t budge on price even for military. So we passed until what we wanted would come along. Gave them a second chance - drove the 90 minutes one way to look. Again, the site showed 9 vehicles - they had 1 on the lot. So we perused used. We found one we liked. They gave us a price and said it was being certified. It’d be ready in an hour. Cue them leaving us in the lobby for FOUR HOURS with only one update about the car having more issues than they originally thought. They advised us to leave & they’d call us to update. They showed us a payment which was agreed upon. Cue them calling us 90 minutes later to tell us they’ll deliver the car on Monday as it’s still not ready. I had to pry the payment info out of them & it was $100 OVER what was originally agreed upon. They also ran our credit with EVERY BANK they use when we specifically advised them to use our credit Union (which they didn’t - they told us we’d have to do approval there ourselves). Needless to say, we are beyond angry at our time wasted, how they do not value military members or families, and how they have shady business practices. Will never set foot here ever again!

The Subaru El Paso team including the general manager, sales manager, sales consultant and finance team made locating and delivering the car very easy. Nathan was very thorough and patient showing my daughter all the features on the car during delivery. I got an unmatched deal on exactly the car my daughter wanted with phenomenal service throughout the entire process. Couldn’t be more pleased.

I had my 6,000 mile service done on my Subaru, Ascent today at Subaru of El Paso. My service advisor, Jorge Flores and he checked me in quickly and was professional and thorough as he explained the process. I am very happy with my experience at Subaru of El Paso. Thank you, Jorge and the rest of the team!

Subaru El Paso and Fred Love (salesman) made purchasing a new vehicle easily and smoothly as possible. The dealership didn’t appear to have that “Car Salesman pitch environment”. The atmosphere is truly the most pleasant experience if that’s possible for a car buying experience. The eagerness of salesman trying to make commission is usually the turn off for me. Want to buy a new vehicle without the back and forth? Go see Fred 🤙

Andrew in the service department has been helpful my last couple of visits. Communicative with the service needed on my vehicle. Thank you!

I came in to trade a vehicle / look for an option with a lower payment. Nathan made the experience seamless- Zero pressure, friendly and incredibly knowledgeable! My family has found our dealership from here on out. If you want a great process with amazing staff, this is the place. Ask for Nathan!

Fast and friendly service! My Service Advisor, Evelyn, was very nice and professional and had me in and out!

Our experience with the service department of Subaru El Paso was excellent. It was easy to make an appointment online, the service reps were courteous and informative, and the work was performed in a timely manner.

The service was great. We had a screw in our tire and thanks to our road side hazard coverage we got a new tire. We also had a part replaced due to a recall. The staff was attentive and up front. My son was even given a Lego set of a Subaru Ascent. Who does that? 😊

I bought a bad battery from lube’n go. Turns out it blew a fuse. The service dept changed it and did not “find” other things wrong. They were honest and only charged me the relay price. And they washed my car too. The service was fast, totally worth it. But honestly if you buy from this place you won’t see too much of their service dept anyways. The cars are good and reliable to begin with.

The service department (Evelyn) gave me a good assessment of how long it would take to perform the maintenance and diagnosis and took care of my concerns. The report I got at the end was helpful in identifying things to watch out for in my next visit without forcing unneeded service. Will come again!

The crew was great, friendly, and made sure that I felt comfortable while purchasing my vehicle. I knew I wanted to buy the car, and they helped make the purchase easier and smoothly. The store itself was clean and welcoming

The service was great! Fast and friendly. They even offered a second car wash since it had rained about 20 minutes before I arrived to pick up my car. Thanks, Subaru Service Dept.

This is a lovely dealership. It’s clean, bright, and very friendly. The employees are great. They explain everything I need explained and they get me back out the door pretty quickly. Absolutely no complaints.

Service was great, the only reason I didn’t give 5 stars was the fact it took over 3 hours to get the oil changed.

First of all I just want to thank Subaru El Paso because they exceeded every single one of my expectations. They went out of their way to help us a full day and a half to truly assist our needs. No lies straight honesty and straight forward the entire time. My husband and I had been struggling in fact they didn’t make us feel judged or discouraged they were the complete opposite. Héctor Reyes and Jeremy Ortiz are our heroes. Thank you for helping us and going the extra mile to truly make our dream come true. We love our brand new Ascent !! When I’m reality we were looking for a used high mileage vehicle but they offered us the best in line and brand new for a better price then used vehicles.

Our salesperson Omar was a great help throughout the process. Everything went smoothly and quickly. They tracked down a missing set of spare keys and offered to compensate us for our time. Start to finish it was an easy truck buying experience.

The overall experience at the service center was good. I called to schedule an appointment and talked about specific services to be completed for 75k service. When I arrived to drop off my vehicle the individual at the reception area did not seem to have any information from my phone conversation 2 days earlier. So I basically had an appointment scheduled with no information on what they were to complete during the appointment. At that point I have to determine all individual 75k services requested previously and ended up setting for a pre-packaged basic service.

Great service and friendly staff! They always call to let me know if they found something unexpected and walk me through options. I trust them to do a good job with my CrossTrek and recommend the service department.

Great customer service and attention to detail; this Subaru dealer just seems to be getting better and better!

Made appointment easily online. Was greeted by service advisor, Joseph. Joseph listened to my needs and was able to answer them. Service was completed and car is ready for the next 6000 miles. Thank you to all that cared for my car this morning and for a great experience.

This is the first time Ive been asked to give a review, and its unfortunate, because this is the first time that Ive had a bad experience at Subaru of El Paso. It started with a tire that had a nail in it. I brought the car by and they told me it had a nail and they would charge me $30 to patch it. Well its a dealership, so I expected the higher price. I told them I had road hazard insurance, and I was told that they dont accept insurance. I thought it was odd because I had bought the car there and I bought the insurance there. So I took the car somewhere else and not only did they find one nail but they found three nails. They suggested that I buy a new tire. The next day I went back to Subaru and told them that I needed a new tire and I didnt understand why they wouldnt take my road hazard insurance. Of course they said it was just a misunderstanding, they would accept my insurance. It was quite a long wait, which I understand because I didnt have an appointment and there are plenty of people that probably had appointments before me and it was a weekend. As I left they had me sign a few pieces of paper that he said were to show the work they did and that the insurance paid for it. When I got home I got a text telling me of a bill that was due and I looked over the forms that I had signed nowhere on there did they talk about insurance having paid for the service. I called a few times and texted to find out what was going on, just got voicemail and no answers to my text. In this case I would Chuck up the whole experience to just a bad day. As I said before every other time Ive gone there was a very pleasurable experience.

Had continual problem with electrical (battery). Didn’t have car for two weeks but service responsive in getting car fixed right. So no complaints. I could see they were trying. Hopefully no more problems. Never had a problem with two previous cars from Subaru.

Always a very clean building with ample amenities like coffee and snacks. Staff very courteous and friendly.

Very pleasant to work withReasonable pricesNice customer lounge for waiting

Subaru’s waiting area is great! As soon as you pull in someone’s there to assist you ! They do great service! I am glad I bought a Subaru !!!

Great experience. Provided the dealership with what I wanted done, they made the appointment, and it was done super fast. Awesome people, everyone was helpful and welcoming.

Great service. Were taking a long road trip in a couple weeks and needed to make sure everything was good with our outback. We took it in at 7am, they called us shortly after to give us an update and ask us to confirm some repairs they suggested. A couple hours later the car was ready for pick up.Great customer service and service in general. Thanks guys 👍🏼

I went in with my Forester on a recall issue. The folks at the service desk were very helpful and courteous. The job was done as on time. Im always a bit nervous going to a dealer, expecting some kind of hard sale, but I was told what the car needed and how much it would cost. In this instance I decided not to have any extra done. It was okay. They washed the car. My wife is happy. The work is done. I thank them very much.

Tito, our service representative, was very professional, helpful, and friendly. He kept us informed of progress and explained everything thoroughly.

I have bought a number of cars in my life, but I have to say I have never had a dealership that was as helpful and informative with my new car as Subaru El Paso. Jason sold and delivered my car to me. He was very professional and friendly and made the whole buying experience easy. Then Eric set up a session in order to answer any questions I’ve had on this super techy and yet rugged Outback. A hailstorm cracked my windshield at less than 500 miles on my car and they did an excellent job in getting it replaced right away. Love driving OB1, (my first Outback). Thanks, guys. Rhonda

After a long trip from North Carolina to ELPaso, I had some serious problems with my WRX Subaru that needed part replacements. It was expected that I would be 🚗 less for a week. Jorge Flores, the Express Advisor used his resources to make things happen within 3 days. Very polite, kept me informed on what was being done to my car. The final result, most Excellent. THANKS to Jorges professionalism and the Maint Team that I did not meet. Their work is exceptional, I drove out and my car felt like 👍 when I first bought it. Super, Great Work Subaru!! Everyone there was very nice and service connected.

Service starts at the top and theres no better auto dealership manager than Barbara Armendariz at Subaru El Paso. And I say that with 50 years of experience buying cars from coast to coast. A lot of dealerships just want to sell cars, not service them. Thats not the case with Barbaras team. She has instilled a high level of responsiveness in her staff. When you own cars, even newer cars, you will inevitably experience a problem somewhere along the way. If that happens with your Subaru, the folks at Subaru El Paso will go the extra mile (literally) to make it right. We love the two Outbacks we bought at Subaru El Paso a couple of years ago -- and we love Subaru El Paso.

Service department as always, professional, courteous and dedicated. Specially Evelyn, she knows customers main concerns. Thank you for making a positive customer’s experience.

My salesman Jay was great! He was knowledgeable and very patient. It’s my first time getting a Subaru, I had lots of questions and concerns and Jay made sure to answer them and show me the car in detail and how to use all the features. Love all the safety features my Legacy comes with. The whole process was quick and easy. Overall my experience was great! Subaru goes out there way to help you in anyway, Thank you !

They sold my wife a car that had a bad transmission. 5 days it lasted! Mechanic pulled out 5.5 quarts of black sludge. Tried blaming my wife for that. They took full advantage of a woman. $15,000 we still have to pay for, plus the cost of a new transmission. Be very weary of buying used from them.

Amazing place! Always friendly and very professional!

Staff/Sales/Service, have always been very professional, kind, and caring. Never have I felt pressured nor uncomfortable. Always feel welcomed and treated with respect.

Dealerships in general are probably not well liked bymany. That being said everyone is always cordialand goes out of there way to make you feel at home.Kiddos to your service team.

Staff was very courteous and accommodating. Oil change and tire rotation we common place so no complaints. A tire pressure indicator flashes whenever it feels like it. I wanted that fixed. I was told they checked my tires for nails and they found nothing. Very dissatisfied!!!

Christian help us out wonderfully. Everything was quick and easy and pleasant. After we purchased the car they topped up all the fluids and gave us a full tank of gas. Highly reccomend.

Before we came into the dealership, my wife and I were a little wary due to our previous experiences with dealerships being very forward with their selling points and often quite pushy. Sometimes even being impatient with our questions. This was not the case for our time at El Paso Subaru. Carolina Herrera was incredibly helpful in finding us exactly the car we were looking for and was extremely knowledgeable in all the features of the car. She was also very polite, very relatable, and made sure our entire experience there was nothing short of spectacular. Thanks to Ms. Herrera, we walked out feeling not only that we had made the right decision, but we also hadnt gotten the feeling that we were just another sale and in fact were a valued customer.While we may not purchase another vehicle from thia dealership due to military service taking us different places frequently, we hope our next car buying experience is just as wonderful as this one.

Price is reasonable and they are fast. I’ve lost faith in El Paso Subaru because I told the service intake manager the two codes my car was as giving me. He wrote I said the check engine light was on. The test revealed no codes according to the paperwork. Within a 1/4 mile of leaving the dealership, my check engine light came on. I paid $200 for a tire rotation balance, oil change, car wash and the inspection.

Great service and friendly staff. I had a couple of recalls done as well as a number of normal Maintenance tasks to do. They did everything I asked and even washed the car in a timely manner. Will be returning.

Speedy service and less expensive as I had originally thought!

I was visiting my daughter in El Paso and needed to get an oil change before I take the 857 mile ride back to Beaumont. I called Subaru El Paso to make an appointment and the person on the phone was very courteous and helpful. The next day when I arrived, I was greeted properly, the staff was courteous and friendly, and the service went well. Thank you.

It would have been more helpful to get a call saying that my car was ready.

36,000 mile service plus a recall job. The work was done much sooner than estimated. Shuttle service two and from the service center. Very pleasant experience.

Definitely the slowest Subaru dealership Ive brought my car to. Took over 30 minutes to check in my vehicle once I was being helped at the desk. Then took another 40 minutes to get a loaner car. Through the whole wait time no one was telling me what was going on or where to go to get the loaner. I guess I just stand here until someone gives me keys? My car might be done with service by then.

I got a text after dropping the car off offering a way to contact the dealer. That was nice. I did respond.Unfortunately, I never got another message all day to give me an update or when I could expect the car to be completed.When I texted a request for an update, I soon received a call that the car was ready. I wish they would have told me; your car will be ready in 30min.Maybe my expectations are too high, but I would have appreciated them giving me some sort of update. ie after 3 hrs they could text still not done, expect it to be another 2 hrs; will update in 2 hrs.

A perfect example of expert customer service.I may not have bought a Subaru if it wasn’t for Carolina.

Got there an hour early- coming from Alamogordo- and was taken in anyway. All staff friendly and helpful.

Not a good experience. I had an APPOINTMENT at 9am for a check engine light and an oil change. I drove an hour from Las Cruces to get there and I told them I would be waiting in their customer waiting room. Exactly 49 minutes after I handed them the keys, they sent me a text while I was in the waiting room that said I could text them anytime for anything. 3 hours and 30 minutes later I text them for the status. 15 minutes later no response. I text them again asking for the status. They finally replied “Hello, your service has been performed.my technician will need additional time to continue to diagnose the check engine light concern. would you like to proceed?”I get up, I walk around back to the counter and glance outside and see my Subaru (yes I’m positive it was mine because I’m the only one with a ski rack and I looked at the license plate). It was parked OUTSIDE across from the service entrance. No one was checking it out, completely disrespectful of my time. After 3 hours and 45 minutes how long was it sitting there??? They certainly weren’t diagnosing it that long because they charge for that by the hour and would have told me in advance.I totally lost it at that moment on the girl working the desk. She sent a service manager over who was actually nice and told me he would expedite the diagnostic. About 45 minutes later he comes to me and tells me it needs a new bulkhead which has something to do with the fuel system. The cost would be $5k for 18 hours worth of work. I later learned the bulkhead he talked about is for the electric wiring in the system. It isn’t the fuel system that needed fixing. He had no idea what he was talking about.This car only has $52k miles on it. It’s been giving me problems. It cut off on me in the middle of nowhere with no cell service. At that point it was 2k miles out of warranty. How convenient. And now this. Clearly I got a lemon. I paid $30k for a POS car that’s now worth only $15k, and it makes no sense to pay $5k to fix a used car. I asked to sell the car to this dealership and they offered me $5k under KBB for a deal purchase. Afterwards I got a quote from another dealer for exactly book value for a dealer sale even with the mechanical issues.I would rather drive this POS Subaru off a cliff before I give these people, or any Subaru dealer, any of my money. To their credit they waived the diagnostic fee because I was so upset at them not respecting my time. But I never should have had to go through that in the first place.

Came by to diagnose a issue with my Subaru and couldn’t get one after paying $350. The only one losing is myself at this point after they just happily collected my money. Just because they sell Subarus doesnt mean they know about Subaru’s; that’s what really makes a Subaru a Subaru.

Great people! Thank you Oscar Vargas for a easy purchase transaction!

Usually always get my routine service done here for my 2019 Forester. Usually have same day available appointments, which is very convenient. Recently I had a battery issue and they realized I needed a replacement. I was just over my 36k warranty and was frustrated that I was stuck with an expensive battery replacement (new car). Management and my attentive service rep ended up replacing it without charge due to just being outside of 36k miles. This saved me a lot of money and was great customer service.

Andrew was really courteous and with great customer service skills.

Excellent service and great customer service. Thanks Tito!

They told me the exact time she would be ready. They were right on the dot. They went the extra mile in finding the right hardware to attach the license plate. Overall, great service.

Attention to detail isnt all there. As far I can tell good work though. I went in for scheduled maintenance at 8k kilometers on my odometer. I told the check in that it was specifically in km and thats what was marked on the paperwork, but my service record on Subaru says 8k miles.

Andrew at service is amazing always goes above and beyond to make sure they have my car in an out of service. Good communication skills and is always friendly! Definitely would recommend.

Terrific service every time. Enjoyed my exchange with Nick who was loading up Travis Pastrana’s car onto the mobile unit truck. Great Subaru Team 💯

I bought a used luxury vehicle and I have to admit that they are priced at a very reasonable and affordable price. The salesmen that worked with me Mr. Truelove and Mr. Joseph were attentive to meet my budget goals and paid attention to my concerns.If you are looking for a new Subaru, or a used vehicle that has a lot left in the tank, dont hesitate! Great customer service. And not pushy at all.

The whole Subaru El Paso team was fantastic. The entire buying experience was fast and easy. It definitely made me feel comfortable buying from them and has made my choice of joining the Subaru family a good one. Thanks everybody!!!

Although you can almost say that the Subaru brand “sells itself”, this Subaru dealership in El Paso offers great customer service across the entire purchase experience. Service is easy to schedule and the service reps are always attentive to my needs.

I live over 3 hours from the dealership. Jay answered questions, took pictures and guided me through the process via text and email. When I arrived which was on a Saturday he made the process go very easy. He was very knowledgeable and I felt like I could trust him. Although I did my research he did help me find a rebate I did not know was available. Yes, a car salesman that I could trust. He delivered everything that he promised. I would recommend him as well as the dealership in general.

Everyone is so friendly. Love all the updates and like that they let you know step by step what is going on and when car is ready.