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Metro by T-Mobile
312A Jackson Ave NW, Elk River, MN 55330, United States
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Metro by T-Mobile
Comments
Je
Review №1

Thanks for practicing social distancing and the store clean.Mo was very polite and professional! He was so patient with me and really helped me understand everything I needed. Awesome manager definitely recommend him for anyone who goes to his store!

To
Review №2

The manager Mo is amazing help and friendly. Very professional and excellent service. Highly recommended and I would for sure give this store my business again!

Ja
Review №3

I was desperately in need of a phone because my phone died so I went to this store. They only had 2 phones in stock so he sold me the Revvl 4 plus. Didnt have the features he said it did and phone has horrible reception. Should have just ordered one online. This store is a joke!

__
Review №4

Staff is really friendly, got a great price too on my phone I got for my dad

Da
Review №5

I went to Verizon the service was 85 for one phone with 5 gb i went to my carrier T-Mobile/my metro and got 2 phones with 10gb each for 70 a month

Ma
Review №6

Very professional & courteous.Came for an offer iPhone that most other MetroPCS dealers were out of stock from.The young customer service lady called another location to check if they had stock.Great customer service!

Ya
Review №7

I come here a lot and they have awesome customer service! They are very helpful and are very knowledgeable about all the products. I highly recommend going here!

Tu
Review №8

Wouldnt warranty a week old phone because of a small scratch on the screen. The phone wouldnt get service anywhere and he said it was my fault because it had a scratch. ALSO TOLD ME I NEED TO TAKE BETTER CARE OF MY BELONGINGS. Just go to T-Mobile and save the headache.

ra
Review №9

Been there several times, and always great and helpful service. When I had problems with the previous phone providers, the manager of this store helped me solve the problem and I was able to switch. He was patient and helpful.

Jo
Review №10

9/5/18 showed up at this location to get a new phone, 6:29PM on a Wednesday, posted hours say they close at 7:00PM both on the doors and website. Interesting thing is, they are closed instead! Very disappointed in MetroPCS for allowing one of their stores to be run in this manner. Would vote 0 stars if i could.

S
Review №11

Mo was friendly and professional through some technical problems. Got some great deals and service in store as well. MetroPCS works well for me!

Ra
Review №12

The owner is very helpful and kind. I got a great deal and great phone.

Ra
Review №13

Great customer service! Mo is really helpful and knowledgeable.

Co
Review №14

Bought a phone and it froze and then it would never start up. Brought it in and they said “sorry. There’s nothing we can do “

Ma
Review №15

Ive been there before they were extremely helpful

Ma
Review №16

Great customer service and they are always friendly! :)Ask for Moe

ME
Review №17

Rude and wanted to have a cigarette more than helping customers

Re
Review №18

Great Customer service!

So
Review №19

$25 for a charger for a zte max pro, got three online for $9

Sa
Review №20

The store hours say they are open until 7 and I tried to get a phone and its only 6:30 and they are closed? Dont they have to stay open until what the sign says? Very upset!

It
Review №21

Very good customer service

Kr
Review №22

How about opening on time. 20 minutes and still no sight of employees

Ja
Review №23

Nice staff

jo
Review №24

Garbage

Information
5 Photos
24 Comments
3.6 Rating
  • Address:312A Jackson Ave NW, Elk River, MN 55330, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 763-241-2103
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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