We had a much better experience working with Pat & the team at Bommarito then we did at the previous dealership. I told exactly which car I wanted, how much I wanted to pay, expected for my trade-in, and such. Not only did he meet those requirements we actually got me a little bit better of a deal. We love our new Volvo XC90. Pat & the team made everything so easy. We were in and out in under an hour. That is how business should be done.

My salesperson Jamie was great...very down to earth and it seems like we connected immediately. Very smooth process...Kasie, Bus. Mgr w/Mazda, was very sweet and gave me helpful information. They made my buying experience great today!!

Joshua at the service desk was great to work with this morning. He was great with his communication and he also listened to my concerns. A great help to me this morning thank you!

I had a great experience purchasing a Mazda from Mike Bozzi. He was very knowledgeable and answered all my questions. No pressure to purchase a vehicle. Highly recommend him if you are in the market.

Best place ever for your car needs...

Best Dealership and really huge, awesome customer service. Really helpful and friendly staff... Tom Wilkerson, Charles Smith and of course the most friendly and caring person Miss Melissa Rothenberger, thanks to them.

I was there on Wednesday 2/10/21. I am interested in a new GMC truck. I enter the front door and there were several employees in their offices with no customers. While I waited for someone to ask if they could help me I looked at the truck on the show room floor. Still no one addressed me. There was also an employee sitting in the show room at a desk by the front window. He never acknowledged me either. Needless to say I left and will not be back. This was my first time at your dealership and your customer service is the worst I have experienced.

Had a great experience buying a car from Mike answered all my questions and made it short and painless.

Was told the price given on the vehicle we went to test drive was the absolute rock bottom price they could go. After leaving the dealership i checked my email and had received notification from Autotrader while my wife and I were at the dealership that they had lowered the price on rhe car we went to test drive by over $800.00. That price was never offered to us. Was told they had no other vehicles that fit our criteria. Looking on line they had many cars that would have fit what we were looking for. It was as if they didnt want to sell us a car. Will not be going back or recommending Bommarito Wezt County to anyone.

Great service from the Audi parts and service department. They helped out in a big way and the customer service couldn’t have been better! Thanks Bommarito Audi!

Went to express service to purchase car battery. Reasonable price, free outside wash of car.

Good service. Didnt feel pressured or lied to. Received fair trade in value.

Steve Mikulski sales, and Rick Brennan finance were excellent and easy to work with. THANK YOU

If I could give negative reviews I would because I bought a car back in March and try to get plates for the car and the license bureau wouldn’t give it to me because the place didn’t fill out the title correctly and I went back to the dealership and they were supposed to send it out and get it fixed and back to me ASAP and it is the end of April and still have not heard anything back from anybody and have been calling and leaving voicemails!

Purchases my first Audi from Bommarito West County last year. I had a fantastic car buying experience working with Ryan Bayer. Even now (a year later) Ryan always takes time to answer or help me find answers to any questions I come to him with regarding my car!

Salesman needs to work on treating others decent.

Taken care of very nicely. Made the buying of an automobile very easy. Will definitely buy from them again. No problems whatsoever

I did go to look for a new truck but they had little to pick from i did talk to anyone I will go back next month

Please make sure to discuss all the things before you reach the place.The advertised price are way different from what they offer vehicles at.Though the staff is courteous and helpful, but that becomes secondary if you are not concluding the deal.

Adam in the service department is always extremely helpful and has exceptional customer service. I will continue getting my vehicle serviced with Bommarito because of him!

As usual, top shelf service. Thought it was going to take 2+ Hours, took less than one. Additionally, my salesman, Ryan Bayer, saw me sitting. He came over and said hello. This is the way a professional salesperson acts. He remembers you and stays in touch. If I am in the market for another new Audi, Ryan will be my salesperson.

Very nice people working here. As a woman I didnt feel as though they were talking down to me. They told me what I needed done, what could wait, and alternative suggestions. The waiting room in very clean and comfortable. No one likes to pay for repairs or service but these guys are reasonable.

Don’t give them money down they’ll claim it’s non refundable and not give you any paper work on it. I’ve been trying to get ahold of the manager for a few days and now that my mind is changed on the car I want after test driving one for a couple days they won’t return my calls. Now that there’s no sale they don’t want to talk to you. My initial experience was good but since this it’s horrible. Want you to buy something you don’t like. Still trying to get ahold of them to get my money back. They state they want you for life to sell cars too but I will no longer recommend to anyone.

Very good experiences since I bought my Miata there over 20 years ago. I only use their service department, because they know my car, they treat me with respect, they explain everything before performing any unscheduled service, they are efficient, and the prices are reasonable, especially considering the great treatment. We bought a second car there in 2015, and it all went smoothly.

Simply the BEST dealership and organization. Very professional. Long-term employees form the team. The best and most models at all levels. Nothing matches the follow-up service and care customers receive when they leave the lot with their new or pre-owned vehicle. No pressure and tons of selections. I use Ellisville; they have dealerships placed around the community to serve everyone! Thanks Bommarito Family!!

Great service dept.

My experience here a Bommarito was great. No sales pressure, friendly, answered all questions and great service. BIG THANK YOU Sara for all your help! I do recommend to all who read.

Thanks to Kevin Hall and the team behind him I was able to finance my first vehicle on my own at a price that I can actually afford. If you’re looking into buying a vehicle, talk to Kevin Hall first.

The sales staff definitely leave something to be desired. But, the service staff is amazing! Hate to give a mixed review like this. But I would give service a 5 and sales a 1.

One of the nicest, better dealerships weve ever worked with -- 2012 Sierra, 7 years servicing

Bought my pre owned jeep a month ago and still do not have my paperwork to get my plates. Temp tag is expired so I cant drive it and lord knows they will NOT return a phone callEvery frigging body from the salesman (Kevin Hall) to the General manager will not get back to me. Very frustrating to say the least. Very poor customer service. We have left message after message. You would think someone would contact us? Never again will I purchase from this place, and you should not either. Hey Bommarito, give me a status update on my paperwork, you have my money now how about some customer service?SMH

Great Service. Knowledgable, helpful staff.

The guys running the collision center front desk are pretty rude

Went to get a recall issue resolved. Car was fine when we took it in but after they fixed it we had to return it TWICE because the low coolant level light kept coming on.

Very friendly. Prompt repair

Great experience. Sold us a new car and we are very pleased. 😁

# Bommarito MazdaMy Nissan Sentra lease from Bommarito was due to expire in January 2019 and I started my search for a replacement. On 9/29/2018 my 1st stop was at Bommarito Mazda (BM) since I really liked the looks of the Protégé 5 and wanted to see the car and pricing – once there the Mazda 3 caught my attention, but I made it clear that I was only looking and still had 3 months left on my lease. That’s when it all started…Sales manager Dennis got involved and offered me a deal to put me in the Mazda 3 now and that he would take care of my current auto lease - including any repairs needed – new tires, some body work and last 3 payments – just leave it here take the new car and I will take care of everything – he even took time to show me where it would be parked.Beginning in December thru March I have received notices from Nissan and their collection agency that I owe over ~$750 for various items (December - January I was told by BM not to worry). Last week when talking personally to Dennis he accused me of calling him a liar and that he would only pay only the $395 Disposition Fee and nothing else – he stated that I would need to settle the remainder with Nissan – he has fulfilled his agreement plus some already. Doesn’t make much sense that I was told not to worry about anything.I was lied to by Dennis and then ignored for over 3 months. It’s crazy but I get better service from a Subway rep when buying a $9.00 sub vs. buying a $27,000 car!

1st Class experience every time!

The employees are very helpful and the car rental process was smooth.

Excellent and professional services. You also get the best deals on Cars from this dealership.

Bought a Savanah cargo va. Beat the Chevy price by over $2500. Easy to deal with. Great service.

I work here and I can proudly say that this is the BEST dealership I have worked at, great people and great cars

Jay H.Was my salesman, made my visit very pleasurable. Got the car I wanted😍

Good and friendly service very good loaner cars if needed

I forgot to make an appointment and they were able to squeeze me in for an oil change.

We made an appointment and provided the vehicle numbers we wanted to drive for an Audi Q7 and Infinity QX60. The salesman wasnt ready for our appointment, couldnt find the car, didnt want to look either. He asked us to come back another day. Very unprofessional and we will not purchase from this dealership.

Great selection of SUVs and awesome sales team very interested in what you want in a vehicle not what they want you to have

A pleasant sales experience. VERY accomodating. Repeat customer.

Only had great experiences here from sales to service.

Went for scheduled service. Always professional, good service

Very prompt and courteous. Highly recommend.

Super nice people. Very helpful.

With 4 drivers in my family, I purchased numerous vehicles from the Bommarito Automobile Group over the past 12 years. I am extremely pleased with the experience received at Bommarito VW in Hazelwood. Robbie Foushee and Brad Gilbert did a great job understanding my automobile needs and treated me with a great deal of respect, fairness, and honesty.

Really good people who treat you right!

Josh in Service had me in & out quickly. Very poised and professional.

**UPDATE**The car still has not been fixed and I have not received a single contact from Bommarito. I am going through the vehicle manufacturer corporate office to fix this ongoing issue. Buyers beware. Bommarito is not a safe bet when purchasing your vehicles.Original review;Not sure why I come back to purchase vehicles from here (probably the convenience of trading in my leased cars) but the customer service quality experiences are worse after each visit. Bought a new car last week and was told to bring back vehicle in two days for a proper detail and also to fix the obvious tires issue. Came back after two hours to discover that neither was done.Brought it back on day four and was given rental vehicle because they couldnt accomplish a tire balancing and minor detailing in 4 hours. Received call the following day stating car was finally ready and it could be picked up after work (caller was told we get off work at 7oclock) only to come to a closed dealership (they close at 6PM and person who called us told us something completely different.

Excellent service

Great sales awesome service, every time.

Avoid this group. Pretty bad experience. When sales guys talk about the new cars on the floor worth a million a dollars as an excuse to not sell used cars, you better get away. Not coming back.

This was the place that ended my familys long search for our ever elusive unicorn vehicle. Thank you Dan

Construction made it impossible to even see the cars! Left after trying to navigate the lot! Totally frustrating and person answering phones was useless!

Good place friendly

Great service and selection.

Great Deals, Friendly Salespeople

Pretty cars helpful sales men

Excellent service on unscheduled stop in.

Love the service center, always helpful

I was disappointed with what cars were available on the lot. Selection was very limited, not much parking to be able to get out to look and lanes blocked to drive around.

Nicest people in the auto biz!

Looking for a hybrid and the person greeting me didnt know what a hybrid was!

Checking out the prices of the new trucks.

Always a good visit, friendly, helpful team

Stellar service! Chris Bohr

I bought a RS5 and in the trunk I found three loaded diapers...man diapers

Nice dealership good people

I recommend this place to everyone

Ryan was very helpful.

Great Service for my AUDI

High priced though.

Good service, good deals

Very busy dealership, going through remodel,staff was rude though

Well run business

Nice friendly people

Nice area

Customer service is not heard off.

Fast service

Excellent service, as always

Friendly employees and solid service.

Josh is the best

Crooks, thieves, and liars.

No comment

Friendly people

I loved coming back I will definitely be back for my new car

Bomar