Quick and easy. Knowledgeable staff. Satisfied with price and very pleased with delivery timeline.
My little house is hard to find and the long twisty driveway is often challenging for trucks...they did beautifully!!Taking my old mattress, unwrapping and placing the new one was seamless and pleasant.These 2 guys were awesome and I am SO looking forward to a lovely nights sleep.Thank you!!
I just got to California and needed a mattress ASAP. They had it ready for pick up within a few hours. Service and selection was great ! They also went the extra mile and let me borrow a screwdriver for some work on my car. Marlyn was great and I highly recommend this store for a truly great and personable shopping experience.
David was very helpful, but not pushy. Showed me all the options and even made some other suggestions. I would highly recommend this location to anyone looking for a mattress or bed
Merril At mattress firm and Encinitas Ca was great! She helped my daughter pick out an appropriate bad for her off-campus apartment in Boulder. She made sure everything was in stock and we were able to pick our ship date. I highly recommend this company.
Extremely knowledgeable on various sleep comfort and mattress details of various brands. Manny the GM and David on separate occasions were informative, easy to talk to and authentic; not at all pushy. David spent a few moments also researching current discount specials on various pieces of my eventual purchase to offer the most savings. Very pleased with bedside manner and knowledge. Pleasurable which is a great if fresh air especially after this past year. :)
Merrill was very nice and helpful. Worked hard to get me the best deal possible. Great selection. Im sending everyone there!
Great experience! Leahann made the whole experience very simple and easy as she was informative and friendly. Would highly recommend with the knowledge of the staff and the mattress selections. Very happy with our purchase!
I had done a little research on mattresses prior to buying. I’ve had temperpedic mattress in the past and loved it. Sarah was very knowledgeable about all the mattresses. She was very patient with me. She answered all of my questions. I purchased a temperpeic mattress and am looking forward to sleeping on it. I purchased from Sarah because she was very professional and I like her. Ask for Sarah, she is the best
My husband and I visited Mattress Firm in Encinitas on Friday evening, the first of three companies we planned to visit & compare. David Jackson assisted us and he very patiently showed us 2-3 mattresses from (5) different manufacturers. David proved to be very knowledgeable and he expertly answered all our questions about the type of mattress, the health advantages of each for back, hip & comfort issues that addressed each of our individual needs. David very quickly made us feel so comfortable with his Company, his varied products and Himself! With his knowledge, extreme customer service and openness he built such trust that we made the decision to purchase from David and not look any further! We will have our new Hybrid mattress and adjustable frame delivered on Friday. We both VERY HIGHLY recommend David Jackson at Mattress Firm East to anyone in need of a mattress or a full bed!!
My husband and I were looking for a new mattress, so we went to our local Mattress Firm. Monica Morel was the clerk who was helping us that day. Since we were just starting out looking for the mattress, we didnt purchase one that day, but I wanted to send out a kudos to Monica for all of her help. She was very knowledge about the products carried at Mattress Firm. She gave us some very helpful tips on what to look for while shopping, but she wasnt pushy. She was very professional and friendly. When we finally decided to purchase our new mattress we will certainly return to Mattress Firm!
The sales woman Samantha was exceptionally helpful and informative. She guided us in our decision on which mattress was best suited to our needs. Thank you
Brandon our Salesman was Awesome.He explained everything to us and is a Super Professional.Thank You Mattress Firm Encinitas.5 Stars 🌟
We had a great experience buying a new mattress yesterday. We recently had a wonderful sleep on a hotel bed and wanted to find a similar mattress with an adjustable frame. Daren Davis helped us find the perfect mattress at a great price. He was so knowledgeable about all the different mattresses and understood exactly what we were looking for. He was friendly and fun to work with, and there was no pressure. And there’s a 4 month period that the mattress can be exchanged or returned if it’s not the right fit. Thank you, Daren!
They have a great selection of mattress. The staff are very informative about their products and cam help you find the right mattress for your needs. Definitely recommend it.
I needed an adjustable base ASAP for someone recuperating and Monica at the Encinitas store answered all my questions and helped me make my purchase online and even made a recommendation for a way to get it to me quickly. This was a very easy transaction during a difficult time. I highly recommend Matress Firm.
Mattress Firm is a.great place to find a quality mattress. Yesterday, David Jackson helped me with mattress choice. I explained my back issues to David. I tried several options and the Tempur-pedic with an adjustable base melted my back pain in 5 minutes. David was very informative, helpful and friendly. He knew from his own experiences how picking the right mattress affects your everyday life.
Leanne Jones was amazing! She was very knowledgeable and friendly. We had a terrific experience!
Friendly and knowledgeable staff. David helped us out with our purchase of a nectar mattress. Would recommend
Jay Gordon went above an beyond to coordinate an out of state purchase. He spent a lot of time and energy locating multiple beds and accessories for our new home. He spent a week checking inventory and delivery options, notifying me of his findings a long the way. In the end I got great beds, great service, all at a great price! I am a long-standing customer and I am never disappointed! Jay was exceptional!!!
I appreciate that each time I walk into this establishment, they are not only patient but there are no pushy sales reps. They answer all my questions and let me make my mind up with what I think is best for me. My favorite place to shop for mattresses, full encasement covers and comfy pillows. The sales are amazing too.
Knowledgeable, competent, and easy! We are very happy!
Great experience here! Jay G was a very good salesman and very helpful in helping me choose which mattress I wanted. Very informative without pressuring me into getting the most expensive one. Mattress delivery went perfectly, and I am very satisfied with my new bed!
Jay was incredibly professional and helpful in my mattress choice. I appreciate all of his time and knowledge. I ended up with a great mattress at a great price and the delivery team is top notch. Very pleased.
Great service!! Highly recommend!
Our salesman, Manny, was knowledgeable and easy to work with. He helped us through the process of picking the right mattress for us. This is the second time we bought a mattress at Mattress Firm, and we will definitely go there again next time.
Hi, our sales rep, Daren, was very knowledgeable and personable.. we actually only accidentally stumbled upon this store by entering the wrong parking lot, but I wanted to check out if they had some of the mattresses to test and demo that I was looking at online: Not Only did this store have EVERY mattress to test that I was looking at (Purple, Serta, Temper, etc) but, Daren also took his time with us and actually got to know us and my needs and helped me find the perfect mattress to order..To be completely honest I was not planning to actually make the purchase this week, I only went into the store to feel the beds, but Daren was so convincing (without making me feel uncomfortable or pressured) that I went back and bought it a few days later. Unfortunately he wasn’t able to give me the exact same deal that he was trying to when we first met, but I could tell he was doing his best and I am glad to have him as my sales rep, so much so that even though he’s moving away to Florida he mentioned I could still contact him for assistance if I need it and I certainly plan to!! Now I just hope that when my new Bed arrives I will love it hahah.. can’t wait ;)
Never did I think I would write a review for a Mattress store but here we are:David and Manny were fantastic, informative, non pushy and very consultative over the 3-4 visits it took my wife and I to finally decide on the right bed (tempurpedic). Never felt like I was going to miss out on something if I didnt buy right then, no pressure and let us know what we can do to help you make a good decision.David’s patience is what did it. Multiple phone calls, questions, Always ready to answer.In the end we went with the Tempurpedic ProAdapt Hybrid, 2 weeks in waking up with no back pain and literally ready to tackle the day.This was after 2 unsuccessful mail order mattress attempts, one with Saatva (went bad after 2 years), and Wink (1 month). By went bad I mean it no longer supported us and we were waking up with sore backs again. Looking forward to the tempurpedic continuing to perform and will definitely be mindful of the 120 day trial if it does not.Worth stopping in folks, your back will thank you.
Mattress Firm was helpful. David greeted me and provided a cover for my pillow and space to test the beds and was knowledgeable. I haven’t received my mattress yet so that will be the ultimate test.
Perfect customer service and great mattress.
Mattress Firm in Encinitas was the first place I went to. Jay helped me find exactly what I’ve been looking for within minutes. Received a good discount with a complimentary mattress frame during the Labor Day sale. Highly recommend
I walked in and out with a new bed😁😁😁.. I had been to several places and was getting a little tired. Then, i went into the mattress firm.. Daren, the sale associate asked if he could help.. great customer service. I fully recommend this store and Daren..
Teissa hooked me up big time! She offered me a deal I couldn’t refuse and I ended up saving more than I spent on the mattress. Her knowledge of mattress types and construction was extensive. She also was very pleasant and fun!
If you’re looking for the best deal ask for Jay in the Encinitas store! He went above and beyond! Will definitely come back for all of our mattress needs.
Jay, the sales person at the Encinitas store was a pleasure to work with, straight shooter and absolutely reliable on his word. I did my research and shopped around for an adjustable base with the lumbar feature and he has the best deal to be had out there. Got the 10 year warrantee for peace of mind. White glove delivery service was exceptional as well. Would highly recommend.
Just bought a new bed and Daren Davis helped us out. Amazing customer service!! Buy your matress there!
Shawn was awesome!Upon return of a mattress we just couldn’t sleep on another night, The Encinitas crew took great care of us and got delivery of our new mattress next day!! The Best!!!
We originally went to the mattress firm across the street and were turned off to the pushy and aggressive service. Strangely enough this mattress firm was right across the street so we decided to check it out and we are thankful we did. We were helped by Jay who was knowledgeable and helpful with the whole mattress buying process. Walked us through financing options as well as getting us the best deal we could. We were very happy with our experience with Jay and highly recommend talking with him if you want to buy a mattress.
The guys at Mattress Firm Encinitas East were awesome. They helped me quickly figure out the type of bed frame and box spring I needed and helped me understand the cost/benefit of each option. Jay was particularly helpful and friendly. These guys understand customer service!! Highly recommend!!
I recently bought a mattress from this store and I had a wonderful experience. Jessica Watts and Jay were phenomenal. I never once felt pressured or taken advantage of these two really truly cared about my needs. If you are looking for honest people, great prices and exceptional service please go buy a mattress from this store. They were AMAZING!!!!! Thanks again Jessica and Jay!
Jay was a pleasant and informative person. I highly recommend meeting with him if you need a knowledgeable person. I will be returning to Jay for all my mattress needs⭐️
I walked in to this location with my kids on a weekend just to look around thinking I would put off getting a mattress. Jessica was so helpful and efficient at finding me the mattress and box spring set that suits my needs for our guest room that I bought it that day. She was able to find me a great deal! Ill definitely be back to buy as few more beds from her soon as we are remodeling our home and kids are growing. Highly recommend and ask for Jessica Watts!
Teissa was very informative and patient with our questions. Professional and friendly. Thank you.
Jessica Watts has been so amazing!!! I went into this store just to start looking for a new mattress and Jessica took the time to hear me story which included my health issues. After listening, actually listening to me she asked a few questions then made her recommendations, keeping in mind my budget. I never felt any pressure nor felt she was pushing anything that wouldn’t be right for me... I highly recommend this place and more so recommend asking for Jessica!!
My mattress shopping experience here was amazing... I wish I could give 10 stars! Jessica Watts is a true mattress expert!!! She answered all of my questions and had great customer service skills! I would definitely recommend this store to all of my friends who are looking for a new sleeping experience! If you come to the store ask for Jessica!
Merril and Jay were very patient, informative and pressure free:) Thank you for an easy successful new mattress experience:)
You will get a great experience here. Jay Gordon is a top notch sleep expert. He listens and finds the right sleep environment for you. I bought an awesome pillow from him and my neck problems have gone away. Thank you Jay for your professionalism and expert knowledge.
Jay was very helpful. No pressure, yet great suggestions and information to help make an informed decision. Process very easy. Will visit there again when a new mattress is needed.
Jay was a champ. Guy really cares about what you need for best nights sleep. The other guy there was chill as well.
Kenneth was excellent, he helped make the whole experience enjoyable
I have shopped here before and was pleased when Mattress Firm had what I needed for my guest room. Jay G made it an amazingly easy experience for me. Delivery was also perfectly executed. They have locations on both sides of El Camino. This was the one in the East side of the road.
I have to say, usually the mattress shopping experience can be one of the hardest and something most of us dread, but after coming here, Jay took away that feeling. He was extremely knowledgable about what type of mattress would work best for how I liked to sleep. He was fair and worked his butt off to get me the best price he was able to, and made sure I was sleeping like a baby as quickly as he could. Would recommend greatly, ask for Jay!
Amazing store! Jay definitely knows what he is talking about when it comes to mattresses, he does not pressure you into buying by any means. Most helpful sales associate I have come across mattress shopping, if you are looking for a mattress go to this location and ask for Jay!
Jay is super knowledgeable and helpful. We purchased an adjustable base split king and some amazing pillows. We have never slept better. Great place, good prices.
Great customer service!
Great selection and no pressure sales. Jay got us a really comfortable mattress at a great price, plus two awesome pillows. I’m sleeping better than I have in years.
Amazing customer service and prices. Highly recommended. Jay is super helpful and knowledgeable. Will be back
Jay, manager/salesman, gave me excellent customer service. Very knowledgeable and patient in helping me find the right bed. Thanks Jay.
Casey and Rhonda are an awesome team. They know how to help pick out a mattress thats right for you. Ive had my Simmons mattress for 4 months and it has felt great since night 1!
Very helpful and friendly.
Great experience here! Casey was amazing twhen we purchased our mattress. He was was kind and helpful and we were in and out quickly. They had plenty of affordable mattresses for good prices ! Highly recommend this place .
Awesome mattress store! Jay is eager to help and very knowledgeable, and unlike other stores I didn’t feel pressured to make a purchase.I highly recommend this store and their staff if you are mattress shopping.
Jay was amazing and helped us execute a long distance mattress purchase within 30 minutes for our daughter moving to Manhattan.
Jessica was an absolute SAINT! She was extremely helpful in so many ways and gave us a great price on our new Serta bed. Please go see her at the Encinitas east location!
Fast, friendly, and great prices! Jennifer helped me with exactly what I needed and didn’t try to up sell or anything (which I’m always afraid of at mattress stores!) She also called the other stores to get us the mattress ASAP. I definitely recommend this store!
I worked with jessica watts! So was so helpful... she was very knowledgeable about the product. Was not over pushy to sell me the most expensive bed. Guided me to the bed I needed that fit my budget. With all my injuries and back problems she took them all in to account and got me the perfect bed! Will deffantly send more people to see her.
Wow - what a place. Jay Gordon is a refined gentleman and modern day mattress impresario who can handle all your nocturnal needs
I was just there with my daughter and bought an Amazing bed!!!!! Our sales man Casey was just wonderful.....he got us the perfect bed for my daughter and an amazing price. I would recommend buying a bed here!!!!
My husband and I came in looking for two mattresses (a twin & a full) for a bunk bed set we just purchased for our boys. I had shopped around a bit online, but found it’s too difficult since you really have no idea what you’re getting with a mattress if you’re not able to test it out in person. My kids are young, so I wasn’t looking at getting the top of the line models- but since the bottom bed will probably be used by family when they visit for the holidays, I didn’t want the lowest end either! They have a little lego/toy table for the kids, so the boys stayed entertained while we tested out a bunch of mattresses. The sales associate, Jessica, was super friendly and really helped us pick out the best beds and gave us a really good deal on them as well. We ended up getting pillows, mattress covers, and sheets as well- not to mention, 3 month, interest free financing! She was even able to get us delivery for the next day! (Now all I need is for my husband to get the bunk beds built before the mattresses arrive tomorrow!!)
Casey was very helpful and helped me pick he best mattress within my budget. Great customer service definitely recommend!
Thanks Jay. Jay not only got us to our proper resting place, he was very helpful in helping US find comfort together! I would reccomed anyone who is looking for a bed to speak with Jay! Thanks Jay! ....zzzzzzzzz
My boyfriend and I had been sleeping on my queen size (15 year old) mattress for 2 years and he bugged me everyday to go shopping for a new one. I was reluctant to make such a large purchase but once I entered the store I was pleasantly surprised at how smooth the process went. I dread walking into places that are too pitchy with their sales techniques. Jessica greeted us at the door with big smiles and guided us along to find the perfect mattress for us. We got a king size memory foam, and it is AMAZING!! She didnt try to pressure us to buy the most expensive bed (which we loved) and she is sooo cute and friendly! My boyfriend even liked her, which is HUGE! We spend so much more time at home now enjoying our lush and cozzy wozzy mattress. It totally changed my outlook on large furniture shopping. Our next adventure will be looking for a comfy couch!
Fantastic experience!! After being given the runaround by shady used car types at other mattress places, Ill admit, I had low expectations going into this store, but I was desperate with terrible back pain. Casey Schuster and the staff there saved the day!!! Not only was he a real professional, he gave us the real white glove treatment. He listened to MY needs, not what he wanted to sell, and helped me narrow down my choices to a few great beds. I ended up choosing a fantastic beautyrest, and slept like a big giant baby the first night and every night since!!! Bottom line, great prices, great service, great product:) 10/10 would shop again
Very good selection of beds. They carry the pempur pedic line also. Casey comes up with great recommendations for the right product.
I’m confused. Why is there another matress firm across the street
Staff was very professional, I did not feel pressured, or uncomfortable.We love our new beautyrest pillowtop!I highly recommend this location for supreme service !
Excellent
Epic Casey is the man!