Bill was so helpful for picking out the right bed. My daughter has a loft bed in which limited our options. Bill made sure that my daughter had a perfect bed for her back issues while keeping her comfor (and pillows) as the #1 issue. Thank you so much Bill for helping us out!

My Fiancé and I were in need of a new mattress for our new house and Bill from Ortho mattress was so patient and helped us find exactly what was right for us. We are incredibly happy with the result! Don’t waste your time going anywhere else, Ortho mattress will have what you need and an awesome associate to help!Thanks Bill and Ortho Mattress!

Fantastic highly-rated family-owned CA business. Bill took over an hour to help my family find the right mattress and pillows. Incredibly knowledgeable and professional. Highly recommend shopping here.

Had a great experience buying a mattress today. Very impressed with our salesperson, Vinny! He was super knowledgeable and we would not have had any clue what we were doing without him. Can’t wait to go to sleep!!!!

I had a great experience with the service I received. Bill was the sales man and he took the time to find the perfect bed for me. I liked the fact that he was not pushy and seemed genuinely interested in helping me find the best product for my back condition. The store smelled great and looked very clean, which is so important to me. I love my new bed. Thank you Bill!! You made my decision easy. I recommend this store highly!!!

Angela is an excellent reference for mattress purchases! She was very knowledgeable, personable and really listened! Shout out to Bill as well who completed the technical part of the transaction as Angela was not in the day of purchase. Bill was integral in assisting with frame choice and accessories. Very kind, knowledgeable and interested in listening and understanding the customer’s needs. Ortho was recommended by a friend and I will most definitely recommend as well!

Bill was so helpful! I got a really comfy mattress and pillows at a reasonable price. He really took his time explaining the products and patiently let me try and retry and retry the products so I could could get just the right mattress. This is my second time purchasing a mattress from this spot. Highly recommend.

Bill welcomed us on a Friday afternoon and educated us 100% on quality mattresses, what to look for, and then educated us on awesome pillows!! He was knowledgeable, kind, upfront and had a great sense of humor as we tested the many options at his store. The store is also in a great location! Everything was handled in a timely fashion. Great great customer service. I highly recommend Bill!!!

Visited on Sunday and got a nice tutorial on the mattress options. No pressure to buy. Checked a couple of other places and returned on Tuesday. Shawn explained the differences from the mattresses at the other stores and what he could offer. Even though we were sure that a firm mattress is what we wanted (been using one for the past 17 years), he had us try some softer versions just to make sure. We changed our minds thanks to his help! Again, no pressure to buy during the visit. We were ready to pull the trigger and they were able to deliver the next day (Wednesday). Now for the best part: We ordered the 9 inch tall foundation because that was similar to the Stearns and Foster set that we replaced. However the new set was just too high. Called the store before they closed on Wednesday and they scheduled an exchange for the 5 inch foundation for Thursday at no charge. I call the whole experience excellent. Thanks!

My wife and I bought a mattress set during the labor day sale. Bruce was was so knowledgeable and fun to work with. we spent less than we had anticipated for a high quality bed. I reccomend this store. The next day we called the store with some follow up questions. Bill went out of his way to help. I would like to thank both Bruce and Bill for their excellent service.

Bill is a rock star! So helpful and knowledgeable about the Ortho brand as well as others. We chose the Ortho brand and love them! (two twins for our guest room and a king for the master) he was patient and no pressure while we made up our minds - go see him when you’re needing a new place to lay your head!

Bill helped us get exactly what we needed on sale and delivery tonight!

Great experience! Talk with Bill - he is friendly, knowledgeable, informative, patient, and very helpful. No sales pitches here, just solid information and answers to all of our questions. We took our time finding just the right mattress and are confident we made a great decision. Definitely stop here first!

Ortho Mattress was wonderful! We shopped around a bit for the right mattress, but when we met Bill at Ortho Mattress we knew we were in the right spot. Bill was very knowledgable and explained the difference between comfort, price, and type of mattress very thoroughly and patiently. We bought our mattress that day and it was delivered the next! This was a great experience for us and we would recommend Ortho Mattress.

We love our new Ortho Entice Plush mattress. We werent the biggest fan of the salesman in the store though. He got really pushy. I know thats his job, but theres a good way to so it.

We have had a wonderful experience with Ortho Mattress. The sales person was so knowledgeable and helpful. Our mattress was delivered on time and with 2 professional men. They took the old mattress and box springs and replaced it with the very mattress we had purchased. We are very satisfied.

Bill was great! We went to 3 different stores to shop, but went back to Bill to buy. Super helpful and patient, and we felt most trustworthy.

Bill is very knowledgeable and professional. He answered all of our questions and helped us with all of our wants and needs. Were very happy with our purchase. Thank you!

We were very satisfied with the help and attention we received. We had lots of questions and odd requests but all were met in a very satisfactory manner and with grace. We recommend highly.

Bill is great. He was patient as I spent most of an hour on my second visit giving two mattresses a good tryout. He was also patient as we tried out at least half of the innerspring matresses on the first visit. Bill explained the workings of each mattress and the various covering so we understood the differences. Also, no pressure which we appreciated. Having visited six other stores it was relaxing.

We had a great experience shopping for a mattress at Ortho Mattress in Encinitas. Bill was fantastic and helped us find the perfect, comfortable mattress that also fit our budget. He was easy to work with, extremely knowledgable, and not at all pushy. Bill made buying our mattress a great experience and we highly recommend getting your next mattress at Ortho Mattress in Encinitas.

Bill is the master of mattresses! He knows the product and does not sell you. Bill listens to your sleeping needs and makes an educated recommendation. You must go to Ortho Encinitas and you must talk to Bill.

My husband and i went to Ortho today and purchased a great mattress. The customer service, especially Bill, was top notch. Thank you Ortho!

Went to ortho mattress yesterday to get my new bed and Bill the manager was very friendly from the second I walked in he walked me through all the mattresses in my price range and even showed me how to sleep better to relieve back and neck pain. My mattress arrived today very promptly and so far it feels amazing I am confident he helped me select the perfect mattress for my needs and I couldn’t be happier. Thanks Bill!

I went on a Sunday afternoon and I got to talk to Bill. I have to say he was very helpful and pleasant. He showed me a lot of options based on my sleeping posture and my budget. Overall, I highly recommend this place.

This is our 3rd purchase at Ortho Encinitas as our children continue to grow. We always have great experience; this one was the best. Bill Rohr listened to what we needed and had us out the door WITH the bed within 10 minutes. You dont want to go anywhere else for your mattress needs!

My son and I went into Ortho Mattress off Encinitas Blvd and we were welcomed by salesperson Bill Rohr. Bill was very knowledgeable about mattresses. He listened to our concerns and accommodated the mattress to our needs. We were not expecting to buy at the first store we send too but good customer service always wins. Walked away with 2 queen mattresses and four pillows! Thanks Bill!

We had a great experience with Ortho Mattress. Vinny was very helpful with finding the best mattress and also making sure we get it delivered the same day. Definitely recommend ortho mattress!

Walked into ortho to purchase my first mattress not expecting much. Was greeted happily by Bill. He made my first experience amazing in consistently asking questions and trying to find out what I was looking and not trying to up sell me on the most expensive product. Very professional and accommodating, Highly recommend to anyone looking for a new mattress and an excellent experience!!

My experience at the Encinitas CA store was wonderful, the knowledge of the product was excellent, the gentleman that helped us was a young man by the name of William ( Bill ) he displayed a sense of humor all the while giving Superb Customer service. In reality he is the Epitome of customer service. You need more employees with his skills.

I needed to buy a twin mattress for my toddlers new bed- Bill was very informative in the 15 minute time crunch I was experiencing that day and I got a great price compared to all the other stores in the area. Great mattress shopping experience!

Excellent and informative sales personnel, Bill and Vinny and wonderful delivery personnel, Mike and Jason! I love my Contour Elite that I bought during the 4th of July sale in 2018

Great shopping experience. Took the time to find me the right mattress and make sure all my needs were met

We just went in to look since our mattress was really ready to be replaced. Bill Rohr was so helpful and nice (and patient since we had our 2 young kids with us) that we ended up getting a new mattress. He made the process easy and painless. Go here for a new mattress!

Excellent experience, thanks to Bill (salesperson) and Mike (delivery crew)!! Bill was extremely informative and helpful w/my selection of an adjustable base, and was not pushy at all. The 1st delivery crew that was sent to my house was VERY unprofessional and rude- since the base was to big & heavy to fit up the stairs. I almost cancelled the entire order, however I called Bill immediately. He went out of his way to work with the warehouse movers. Ultimately, another person came out to the house, Mike, and suggested a split adjustable base to be delivered- which he delivered to upstairs bedroom w/out any problem. Both Bill and Mike made getting an adjustable base a very positive experience. Bill even called after the delivery to ensure that it all was to my approval. Wow! Thank you Bill & Mike- these two individuals saved the sale for Ortho Mattress!!

Buying a mattress is equivalent to negotiating for a car. Bill Rohr, store manager at Ortho Mattress in Encinitas, was most helpful in making the right selection and giving a satisfactory price, even though the big sales of Labor Day had ended. Bills friendly, patient personal attention to preferences in sleep comfort and knowledge of different mattress qualifications was superb and facilitated the right decision and a pleasant shopping experience. .

Bill was AMAZING!!!!We are looking forward to a good nights sleep and are so thankful for the time he spent to insure we do!!

Young Peng our salesperson was exceptional with his customer service and knowledge of his mattresses. Highly recommended ask for Young you will not be disappointed.

Such a pleasure working with Bill in the Encinitas store. Very knowledgeable and very pleasant to deal with. Well be back bc of him when we need bedding products. Thanks, Bill!!

We purchased a Tempurpedic mattress with adjustable bed frame and decorative bed frame for it to sit in. Bill Rohr was really an excellent source of information and a great salesman to deal with. He was not pushy or snobbish and really tried to help us out with our needs. Great experience and would recommend to family and friends!

Great place to get educated about a mattress as well as great prices! The team at Ortho worked hard to get me setup with a mattress which was right for my sleeping positions. They really cared about making sure that the mattress was was best suited for me and my wife so we could get a great night sleep with the proper support. They very much gave me the education needed to make the best decision, and worked with me to fit within my price range! Thank you Orotho! I highly recommend giving Ortho the opportunity to fullfill your mattress needs!

Vinny was a great help to my husband and I and even helped us stay below our budget. The customer service was amazing and Vinny helped my husband load every into our truck!

Bill was very helpful, promptly greeted me when I came in, ordered the exact mattress I wanted, and he provided a great customer experience.

Spent a few hours at Ortho mattress, where Bill showed us around, trying 3 or 4 beds. We liked the Aireloom and had it delivered the next day. Looking forward to a good nights sleep! BILL

We visited 4 mattress stores today to find a mattress. Bill at Ortho Mattress was very helpful and patient with us -- were very happy with our purchase!

Great experience! Manager Bill Rohr was super knowledgable and courteous! Will definitely do all future mattress/bedding purchases with him!

Good experience with both Cliff and Bill. I felt like they were being honest and not trying to upsell me. My husband has also bought from them as well. The store is well kept unlike some of the others I visited where I felt like the store was very outdated and a bit unclean so not the first place you want to buy a new mattress. I do not have the product yet so only time will tell in terms of our happiness with the mattress itself. We did end up buying an ortho brand. I will update the preview if needed.

I needed a mattress fast - ordered it a 2:00pm and looking forward to sleeping on it tonight! Thank you Bill

Bill is quite knowledgeable in the products he sells-was able to explain differences between each type of mattress and help me choose the one that fits me best.

Excellent knowledge & service by our sales rep, Bill. Thank you!

I had a wonderful experience shopping for mattresses with Bill. He took time and care to point out the differences in the sleep quality.

Reputable store chain with a comprehensive range of mattress brands. Large parking lot on site.

Bill was so helpful and we’re very pleased with our purchase!

Bill super helpful with all options.

Bill is fantastic. Great help to us, kind and patient.

Bill showed me some awesome mattresss by aireloom

Shawn was great. No sales pressure and gave us all the time to try out mattresses and pillows.

Bill did a great job helping us and with pricing

We just purchased a top-of-the-line Tempur-Pedic CalKing mattress from managerBill Rohr at the Encinitas Ortho Mattress store and our total experience was excellent. Bill was able to answer all our questions off the top of his head, explained detailed benefits of each different model (which enabled us to make the best model choice for our needs and sleep habits) and arranged for delivery the very next day (with free removal of our existing mattress). We would highly recommend Bill Rohr and this store for any of your mattress and frame needs. Thank you, Bill!!

Bill was very helpful and informative.

Vinny was very helpful.

Bill is a huge help!

True and honestly