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NAPA Auto Parts - Fairfax Auto Parts Inc
3855 Pickett Road, Fairfax, VA 22031, United States
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NAPA Auto Parts - Fairfax Auto Parts Inc

Comments
Am
Review №1

Guys are super helpful and know their stuff!

An
Review №2

Decent prices. Friendly helpful staff. Decent selection. If you dont see it in the shelf, ask! They probably have it in the back. Drove a little further for better quality parts and helpful staff. Definitely worth it.

Ka
Review №3

I came in today with my son inlaw. The gentleman that served us was polite to a point. The problem I had was when I (as a woman) asked a question the gentleman would direct the answer to my son inlaw.Please train your workers to answer to the person that asks the questions.

Ed
Review №4

Good inventory and knowledgeable staff

Ro
Review №5

Great staff. Knowledgeable and friendly.

Je
Review №6

Great prices and friendly service. Has most of your automotive needs. Well stocked. Dont forget your mask.

Er
Review №7

Helpful staff that guided me through my purchase. I would shop here again. Thanks!

Ra
Review №8

They have what youre looking for. They have overreacted a bit on the virus issue. Hard to reach the counter. Which makes it difficult to pay. The staff is laid back. Which is what I like.

La
Review №9

People were friendly, however, auto part stores have always been unique. Always have what I am looking for I am glad they are close.

Re
Review №10

The gentlemen who work here know what they are doing and always willing to help figure out whatever automotive issue you may be having. They give honest reviews of the products they are selling, are willing to help order a part or find it at another NAPA location. Pricing here is reasonable and quality of parts is excellent.

Ke
Review №11

Terrible experience with a terrible human who lacks the most basic customer service skills. If you walk in and a red headed male attempts to “assist” you, please leave, immediately.

La
Review №12

Always professional and items are in stock. Prices reasonable and competitive.

Je
Review №13

Good experience every time. Call to check on a part and they always have it. Can get some decent mechanical advice from time to time.

Jo
Review №14

Does not accept used motor oil.

Mr
Review №15

God help the owner. I have brought at least 10 thousand dollars a year of business to this exact store. The recent treatment of a former employee is downright criminal and I hope OSHA files suit for your misconduct. I refuse to do any more business with Napa from here on out and will be informing every customer and I come in contact with to never go to Napa. Corrupt, evil and villainous management caused me to cancel any further relations with this terrible company. You know what you did and youll end up paying for it in court.

Ra
Review №16

Best auto parts place in the whole area, they have everything automotive

Ca
Review №17

Fantastic great staff you are very friendly and helpful

Mi
Review №18

Very helpful staff.

Me
Review №19

The gave me the wrong part the first time. I had to exchange it. The gave me the wrong part again... i went to exchange it again and they tried to make me believe that they gave me the right part the first time and tried to make me look like a fool.

To
Review №20

Staff not very knowledgeable, prices not great sometimes you just gotta do it .

Je
Review №21

Excellent. Great parts and servicw

Ch
Review №22

Very helpful staff!

Br
Review №23

This is where I work!

Br
Review №24

Thanks great service!

Ga
Review №25

Great

Ge
Review №26

Bad services

Fr
Review №27

Always good prices and quality in NAPA brand products.

Wa
Review №28

Good service but needs Bilingual staff

Information
5 Photos
28 Comments
4.2 Rating
  • Address:3855 Pickett Road, Fairfax, VA 22031, United States
  • Site:https://napaonline.com/en/va/fairfax/store/37618?cid=pl_yext_jobber_FairfaxAutoPartsInc_37618
  • Phone:+1 703-978-4500
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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