Quazi the manager is a rude pretentious and horrible. He doesnt understand how to be courteous and is completely unprofessional. The other negative reviews are accurate.

Great help from customer service. She assisted me in faxing documents using new fax machine. She was very friendly and knowledgeable.

Friendly and well-located FedEx location. I am super new to dropping things off in FedEx and they are nice and patient.Shout out to the man Kenneth (Asian Guy), he was being super patient and nice to this customer who was being very rude, loud, impatient and privileged. He maintained his cool, offered his best solutions and help and was able to ring other people up with a smile and warm attitude while still trying to attend to the unreasonably mad customer

Professional, fast service every time. Great job and thank you guys!

Staff here is very supportive, fast service and never had any problem mailing packages.

The store manager Quazi made me rip my own packaging and then started charging for the packaging .... not very professional or friendly

I went to ship two boxes and was helped by Natalie (who worked around noon today)z She was amazingly helpful and I really want the branch to recognize her for professionalism and customer service. She was efficient yet had willingly provided answers to all my questions and requests.I just wanted to say thank you for your work and the way you work!

Great Customer service every time I walk in and I walk in a lot during the week. Pleasant staff, fast drop off. Thank you guys. Way to go!

Good experience for my shipping. The only problem is that the staff used a very large box that does not fit my things at all.

Very good customer service and they have a good attitude. Keep up and the young gentlemen is very helpful. Thanks.

Great customer service!!! Best Fedex in the area!!! The associate assisted me all the way through the process and what I needed. Thank you so much for this location.

Store Manager doesn’t know how to speak to people. Poor customer service

They printed $400 dollars of plans not to scale when i when to get the problem resolve the guy at the counter said that there is nothing he can do..such unfairness to customers that provide businesses to them ...FEDEX PRINT PER PAGE=$10 +TAX=$12OFFICE DEPOT CHANTILLY =$7 this is great

The old large lady there was mean and grumpy

Slow serviced terrible Custer service guy yelled telling me asking me tracking I give him tracking and tells me he’s not giving me package because I’d don’t look like me .

I did a small job recently with the FedEx at 10940 Fairfax Blvd: printing 322 personalized pieces, collating, trifolding, and keeping properly sorted for on-site insertion back at our office.They did an amazing job. Fast turn, high quality, competitive price, great service… what more could you ask for. 😊I worked with the manager, “Doc.” Kenzie and Pat were also on the team. Worth giving a try if you ever have a need.

I attempted to log in to my Google Drive to print something. It didnt work, then 30 minutes later I received a notification that someone was attempting to log in to my Google account in Texas. So, Id be careful entering any information into the machines here.

Very helpful speedy and courteous professional. Greatly helped me with my packing and labeling. Thank you Doc!

Best customer service! Every time!Very helpful manager and staff.

There is something slightly below average about the customer service experience at this location. This is not a busy store but every other time I walk in there none of the representative greets me or even offer assistance. Sometimes I would be standing at the counter for almost 5 minutes before one of the reps looks up from the computer to talk to me.

Their service is horrible.

Probably the worst customer service I’ve ever experienced on multiple occasions. I only come back because it’s right by my house but I think I’ve just about had it. They should remove the word “service” from their description because they refuse to help me with anything and make it seem like I’m the biggest burden in the world when I ask for minor assistance on their machines. The lady at the front desk is incredibly rude and disrespectful and should be ashamed of herself.

Never had a single problem at this location, They are always helpful.

I shipped something to last week, I had it all boxed up and ready to ship. The girl told me it is not very safe so we have to rebox this and I said ok. He charged me $ 20 just for a stupid box without letting me know. I was very upset and I would never used them again. They are a rip off. My regular post office is much better and they can not rip you off.

Always helpful, nice and polite. My projects are normally last minute and they get it done right.

Lady at front desk could care less about anything. The only thing going for them is that they excel in apathy. If you need any help, go to the FedEx on main Street. This one is terrible.I had to affix a return RMA label to a box and the lady rolled her eyes and said doesnt give out the sticky things used to affix shipping labels. Then she stated the logistics to affix the RMA label was between the company and myself. Luckily, I had some tape and took care of it.Never coming back. Do yourself a favor and avoid this location.

Simple transaction.

Very sketchy. Do not use them and one of the gentlemen who works there was very creepy, and made me extremely uncomfortable.

Worst Fedex service in my entire life I have seen. No responsibility. Told them to bubble wrap and the worst bubble wrap I have possibly seen till now. They do not deserve a single star.

The employee unhelpful her and the are giving a bad image for fedex customer service and the dont know how to do the job and the get angry if you have any concernIf u see this position its not the exact fit dont work as customer serviceThe treat the customer like animal

Always helpful and the people are very nice.

Helpful staff and the location is convenient.

Terrible service. Extremely slow. Only one person working during peak hours. Head to UPS or USPS.

Good service