Awesome experience buying a vehicle from Felipe and Nico. They were supportive and gave all the information I needed and an extended test drive to make sure everything on the vehicle was working well. Will recommend this business

We looked high and low for a very specific vehicle and drove 3 hours to get it. Alina was so helpful and made sure she held it back for us while we were driving there. We love our new vehicle

I was interested in a 2012 Audi A4 they had and I went and bought it. Staff is actually pretty friendly but I’m not sure how much you can trust the cars. They did an excellent job getting the paper work done and going to extra mile to make sure I was able to get it done efficiently( who wouldn’t when selling a car ). In my opinion, I think it’s fair to assume they had bought the car from an auction and it’s probably my fault that I didn’t look into the car itself but after 30 days had past I found out it was consuming oil. After taking it to Audi, I found out there was a 7000 dollar repair job to fix the issue. In all fairness they probably weren’t aware that there was a broken seal but if you want to buy a used car, I wouldn’t chose this place. I would consider a place that has protected warranty on the car. And DO YOUR RESEARCH.

Great place. Good customer service. Worked with us to get the car we wanted. Made sure we got the down payment we wanted and the payments we could afford. Also a free tank of gas.

I just purchased a ford fusion from Sam and i couldnt be happier. I strongly recommend checking this place out 1st if your looking for a quality used car!!

Sam and the team gave me top notch service on getting my new winter driver. They got the money where I needed it and got the approval even while Im fixing my credit from being out of work. Great team and great cars. You are a person here not just another car buyer.

Bought a car here summer 2021. tl;dr would definitely shop here again, now that I know the lay of the land.PROS: Cars cosmetically are the nicest of any of the used car dealers I visited during this sales cycle, and also seemed to drive well. Everyone is used-car-dealer-sleazily-friendly (which I like, its fine). Mechanically your mileage may vary, but I was pleased with what I saw.CONS: Unethical sales/negotiation tactics (well fix all safety elements on us, including new tires false), notarized contract pages were not done in front of me (big no no for notaries). Their job is to sell cars, not sell you cars in the condition you like. Get your pre-purchase inspection done, and dont negotiate with them to include repairs at an increased cost. The salesperson is paying for those repairs out of their commission, so the more they can cut corners post-purchase, when youre locked in, the more they profit. Learned that lesson the hard way and ultimately got some cash back when they failed to fulfill the we owe portion of the contract, after 45 days of trying to get them to complete what was agreed to.

Was looking to purchase a vehicle from this dealer but the car was sold as I was walking in with paperwork, which is understandable since I didnt put down a non-refundable deposit. The service here was okay. This place is very busy, not just with people, but their parking lot is full of vehicles, some had flat tires. The employees were laid back but some were just unprofessional. I would return if I had to but this probably wouldnt be my first choice at a car dealership.

I would like to thank felipe and junior helping me get a car(2011 kia forte sx) for an amazing deal and its under mileage. They were very patient and intuitive in my wants and need of a car and with the financial part I fully understand and came with a awesome price/deal. Im thankful for yall and it was nice working with you. Very caring people.I would highly recommend this place 🥰🥰🥰😁😁

Sam helped out a lot! They were able to make the process very easy. Junior was great at explaining financing to help me better understand!

I bought a great car at an affordable price. They didnt throw any BS into the deal (undercoat, hidden fees). I would come back here for sure. The GM was friendly and stayed late to help me out. I really appreciate what they did

I drove over an hour to check out a Porsche Cayenne GTS for a possible test drive. I was immediately asked can I help you? without even getting a good ten seconds to look at it. I told them I wanted a test drive; they immediately wanted to perform a credit check. I knew that was not how all dealerships operate so I refused. I told them I had the cash to buy it outright if I wanted; they still refused as they stated it was the owners policy for all vehicles they consider to be high value. I test drove a Porsche Panamera Turbo the other month [which costs more than the Cayenne]: the salesman gladly drove it off the showroom floor, handed me the keys and said take your time. All he needed was a copy of my drivers license. The Cayenne was on the lot by the way. If someone asks for your credit rating before offering you a test drive, theyre trying to pull something. Either that or theyre profiling customers.

Avoid this place. Their prices are misleading. They have a vague disclaimer on their site that would void the promo price. Wearing a red shirt could jack the vehicle price up. Staff is rude. Wont tell you how much youre financing. Theyll tell you what your month payment will be after adding on a lot of bloat like extended warranty. When you start asking questions, they like to change the subject and make up stories about how their family is where you live. If you still want to buy a vehicle here. Dont tell them how much you are putting down before you get the price in writing. Dont tell them you have a trade in before getting the price in writing. Try to finance on your own. Not many people know this but dealerships like these will add interest to your loan. Say a lender they work with will loan you the money at 5%, the dealership can add whatever they want to that. That extra % then gets split between the salesperson and the dealership. Places like these are no better than those cash advance services.

Best dealership in the tri-state! Hands down some of the best options to choose from. Christian is awesome went there late night a few minutes before closing and he was such a professional ready to help with no hesitations. Definitely landed me a good deal and made the process smooth and easy. Got a nice family car and best of all created a good relationship with this dealership. If you want a car check them out and visit christian he is the #carplug will get you the car you need!

Worked with Sam. Great guy. Crazy stories. Discussed the details and answered all the questions. Above and beyond service, plus he was super busy. If I do it all was a person. Great purchase, and I would recommend.

I had a very great experience buying from here. The sales associate, Jordan, and the finance manager went above and beyond to find me a reliable, nice vehicle based on my personal and financial needs! Would highly recommend this to friends and family.

Sam was so helpful in helping me purchase my new Mercedes! I will definitely be contacting him when I’m ready for my next vehicle purchase!

Excellent buying experience.very pleased with all of the staff I dealt with. The Salesman Jordan, wasn’t just trying to sell me a car, he was very personable. Finance manager, I feel went above and beyond to help get us the best deal. I was hesitant at first because it wasn’t one of those huge dealerships, but this was one of the best buying experiences I’ve had. I will be buying again when it’s time to upgrade or purchase another vehicle.

Excellent customer service. We worked with Sam Shepherd and Nico who went above and beyond to get us a great deal!!!

Bought a used Miata from them. Ran perfectly fine for one week. Then the clutch master cylinder went out, then the clutch slave cylinder went out, then the fuel pump went out, and the fuel filter and plugs needed to be replaced due to the gas tank having water and gunk in it. I had to get towed THREE times in the second week of owning. I called Automotive Connection to see what they could do and all they had to say was “that’s how it goes”. Do not give them your business!

I had a great experience here. The people here treat you like you are one of their own. They work with you to get you into a new car. I felt with sam and he is a stand up guy. He went above and beyond for me. I world recommend this place to anyone.

Great place very friendly staff. Polite and treat you well.

Very comfortable atmosphere, worked with me to get a great deal on the vehicle I wanted.

Overall great experience and great deal! Sam S was so much help during and after my purchase. Highly recommend!

I have purchased several automobile here. 3trucks and 3 cars. Chris is cool cool

Had a great experience here with no complaints! Sam helped us so definitely check it out

Sam and Ryan were amazing! I was unsure about buying a car at first but, they helped me feel so much better about getting it. I very much recommend them! I love my new car!

Bought a Chevy Bolt from them in June. Staff was all helpful and nice, and the car is great. I would recommend them.

I bought a van from Ryan at Automotive Connection. We had a great result, very professional and courteous. No issues, van is great, all better than expected. Thank you!!2018 Chevy Express 3500 sold early Jan 2021

My boyfriend and I drove from Columbus to look at cars in the Cincinnati area and stumbled across Automotive Connection. We were very impressed comparing their inventory to other dealers in the area. We were helped by Sam and he wasn’t pushy at all throughout the entire process (which we were not used to). I highly recommend buying from here!! Thanks again!!

Great experience. The lot is filled with anything you need, and the staff here is very helpful and does good business. I had an issue with a car the day after I bought it, and they had me bring it in and fixed it for free. I dealt with Ryan and he jumped over backwards to help, frequently sprinting across the lot for keys and spitting out Carfax reports and personal suggestions. I was lucky to find this place for sure.

This place goes above and beyond to satisfy their customers. If something is wrong, they will make it right!

So I did not end up purchasing a vehicle but these guys always provide a great, friendly, dealership experience. I did my research online, came in and asked for the specific car, they got the keys, and didn’t aggressively push me to look at anything else - just offered some excellent suggestions based on my choice of car I researched originally. I have been coming to this dealership for years to check out their inventory which is massive with low to high end models galore. The guys and girls here are extremely friendly and this dealership has almost a barbershop/beauty salon vibe.I will continue to look here when I search for a car with no hesitation. Herb was great to work with and an absolute character — he’s hilarious!Oh, and if you’re in the market for a small SUV — they have an awesome 2013 BMW X1 35i xdrive with 80,xxx miles (N55 engine) that drives excellently with zero issues I could see on my inspection. Only reason I didn’t buy is because I’m too large for the car at 6’4” 280lbs.Don’t sleep on this dealership!

Bought a van from Ryan here. Easy to work with and laid back. Great experience start to finish. Vehicle was priced very fair.

Great guys over at automotive connection Sam Shepherd took great care of me and got me in the car I wanted. Anyone one looking for a Vehicle I recommend Automotive Connection.

I’m very happy with my purchase Sam did a good job finding me a car that i will enjoy and was very detailed he explained everything to me so i wouldn’t miss nothing i recommend him to everyone

Great place to buy a car

I had the absolute best experience here, Hebert Singleton put me in a car that had everything and more that I could have dreamed of. If you go here to buy a car ask for Herbert! He is amazing! I would definitely buy a car from this dealership again.

Just purchased a new BMW from Sam Shepherd and Junior. They were a phenomenal help throughout this process. Buying a car from out of town can be a headache but they made the process simple and smooth. Definitely would recommend buying from Sam.

Awesome people and great rates!!! Ask for Sam Shepard fantastic to deal with, super straight forward, and all around nice guy!

My experience at Automotive Connection was awesome. I purchased a used Ford F-150 truck. It was just what I was looking for. They were able to get a very low finance rate with one of the banks they use. They also gave me a great deal on a trade in that I also owed on and rolled the remaining loan into my new loan. I would recommend Automotive Connections to anyone looking for a new vehicle.

Sam is so amazing! Very helpful! If I ever need a new car (which I hope I wont) I will definitely come see him!

Sam did a great job helping me find the vehicle I needed. He was super helpful!

Sam is a great salesman, very helpful and works with you to come to an agreement that is beneficial to everyone

This is the best place to buy a car from, hands down. My Wife’s mother drove 4 hours to help us find a car for my wife, every place we went to had cars in poor shape, out of our price range or were blatantly disrespectful. As soon as we met with Ryan at Automotive Connection we knew we were in the right place. Him and John were incredibly helpful, found us multiple great cars in our price range and made the process of buying our car seamles and stress free. They were kind and patient with us, even took the time to get to know us as people. 10/10 will recommend to anyone looking for a good car from good people.

The salesman Ryan..... And the staff were great. I found what i was looking for. Ryan went out of his way for me. I got the best interest rate possible. No pressure sales at all. Thank you all. I will return in the future!!

GREAT DEAL! GREAT SERVICE!Alina was our saleswoman. She made the process very effortless. She was straightforward and worked toward the deal we were looking for.The car we got was in great condition, and we are IN LOVE!Thank you Alina and Automotive Connection. ☺️

Me and my wife just bought a small suv from Auto Connection. The car is in excellent condition and running great. Ryan was extramly healpful and professional. id definitely come here again or refer anyone looking to buy a vehicle to Auto Connection

Straight to the point. I walked in knowing what car I wanted and Sam couldnt have been more helpful. Highly recommend this place 👍 Great prices, great customer service, and straight to the point!

Purchased my first used car here last night from Sam and Jon. After some wintery weather the week before my old 1999 sedan just couldnt take it anymore, so I needed an upgrade relatively quickly. I spoke with Sam and Jon about what I was looking for in a new-to-me used vehicle and when I went to the dealership, they had the Chevy Cruze I was eyeing already pulled around and started up. I was able to take it for a spin and signed the papers shortly afterward. Very transparent, no-frills service and they did a great job helping me qualify for financing and get out of a serious jam. Great guys selling some beautiful cars.

Sam was the gentleman who sold my husband and I the vehicle. He was very friendly and never made us feel pressured to purchase. Junior was the man who worked up the financials. He clearly explained the financial process and gave us multiple payment options. We ended up buying a vehicle, not only because it fit our needs, but also because of the honesty and professionalism of these two men. Thank you!

It seemed like the dealer wasnt even interested in selling the vehicle.

Very great service. I would recommend for anyone.

I recently purchased a pickup truck here. Worked with Alina. The experience was pleasant, much better than prior experience at dealerships. She was helpful when needed and not the average pushy sales person. Felt like I got a good deal on my truck and the experience was painless. I’d shop here again.

They were very patient, understanding and willing to work very diligently with me to ensure I could get my truck. Top marks to everyone involved especially Ryan Bolton!

Great experience. Sam is a great salesman and fantastic to work with. They really do all they can to help anyone out. Also they have a great selection of cars. I would highly recommend your next used car from here.

I had a very good experience with Jordan at Automotive Connection in Fairfield. My car was totaled in a wreck and Jordan helped me find the car that was right for me in exactly my price range.

Sam Shepherd was great to deal with! Not pushy at all. Got all of our questions answered. Process was very easy. Would definitely recommend this dealership!

Great staff, great experience! Definitely recommend for your next car purchase!

Sam is great and helpful!!! & got a great warranty!! Loved this place!

GO SEE SAM!!!!! My experience with Automotive Connection was easy and painless. There cars are reasonable and reliable. This whole experience was such a blessing. Thank you thank you thank you!

Was looking to buy, with cash. 2020 enclave .But the service guy was rude. And all they wanted was cash before fixing. Its been there for a year.I see why it was.

Alina was very good to work with. She is honest and helpful.She is the reason we bought from this dealership. Also the service manager was very good to work with. The car was washed, detailed and filled with gas when we picked it up.

Great selection of Used vehicles!

On Friday at end of day I put in a $300 deposit from me on a van and they claimed it would hold the van for 7 days. Mentioned before placing the deposit that I wanted it inspected.When I called Monday and asked them to drive it to a service center 4 minutes down the road, they said they had too many people interested in it and that they would refund my $300 deposit. I was ready to buy the van as long as it checked out.Guess my $300 deposit didnt REALLY hold the van for 7 days. Pretty bad customer service.Edit: After fumbling around for a day, the dealer changed their mind and took the van to the mechanic. It ended up having obvious issues, cosmetic and functional, that they failed to mention to me.

Very satisfied with my Wide Body HellCat, Dodge Challenger!! They have a very WIDE selection of vehicles. I found my dream car here for a reasonable price! Thanks for the excellent customer service!! Will definitely buy from them again in the future!!

Nina was amazing! She got me in a car same day and even worked with me when I didn’t have enough for my down payment! She actually makes general conversation with you rather than just talking about making a sale. She engaged with both me and my mother and kept us laughing and smiling while we waited. Junior stepped in later to go over the contract while we waited for the car to be detailed and he was very thorough and nice and replaced the windshield wiper blades for free!!

Sam was excellent! I’m new to the car market but he was very kind and transparent and I’m very excited about my (new to me) Kia Soul:)

Amazing experience at automotive connection. The staff was super friendly and thorough.Hands down the most painless experience buying a car, I would recommend everyone check them out if you’re in the area. Even if you aren’t! We drove 2 and a half hours because the prices were so aggressive.

This is my second purchase at this dealership. I highly recommend this place if you’re looking for a reliable car. I’ve been extremely satisfied with both vehicles and how attentive the sales people are. Never had any issues, they are always willing to work with you.

Very down to earth and welcoming. My son drove off the lot with the truck he wanted with a good deal that beat the competition.

My wife and I came in to purchase a vehicle today and Ryan definitely took great care of us. Great customer service also the atmosphere was clean and the car sales men were very friendly .I definitely recommend automotive connection for your next car purchase

These guys where amazing. They did exactlyWhat they said the would. I highly recommend this place to anyone looking for great transportation at low prices... come check these guys out.

Not going to lie, they dont budge on their prices, but Chris handled my deal with professionalism and courtesy. Thanks for my new box truck guys

Nina was awesome. She helped me pick a great reliable car and i was able to leave the same day. She also made great conversation about other things not just sales to make sure i was having a great experience. SHe answered any questions me and my mother had to make sure that i left in a car that was worth my money and she worked with me on my down payment even when i didnt have that much. I would recommend Nina to help you when you arrive to look at a car. I love my car !!!! Thanks Nina

I got my first car from them a f came back 3 years later for another. They take care of their customers and are ver honest. ASK FOR RYAN!!! He was very helpful with making sure I drive off with a vehicle, he was patient kind and very informative. He really works hard to meet customers needs. I love my car and I loved the service I received!

Sam took great care of me and the out of state sale was super easy. Very satisfied with my experience because they are friendly and efficient. You wont spend all day completing your sale! Cant go wrong here

Would not suggest

My experience at automotive connection was awesome! Everyone was very kind/friendly. Alina worked with us and made the process go smooth and quick giving us the best quality help.

Got a great deal here.

Absolutely great experience. My used car salesman, Cedric, was honest, responsive and thorough. Like most, I dont look forward to the process of buying a car, but Cedric turned that around for me and I highly recommend that you ask for him when you visit Automotive Connection.!!

I wish I could leave less stars. Terrible experience, Took my down payment, told me the process “would be really quick”. They left myself and mother with health issues, sitting in a back room for 9 hours. Then another 2 hours the next day, promised me a lot, got ZERO. finally get my car, drove it a few days. Left me stranded in another state. Needs 8,000 in work. They don’t care at all. Terrible company! DO NOT WASTE YOUR TIME OR MONEY!

Purchased my 2015 Jeep Wrangler from here. I live in central Indiana. I found the Jeep online, filled out an online application through Nina, then came three days later to pick it up! Took it for a test drive, signed my papers, and it was a done deal! Very personable staff to work with.

Had a great experience with Alina purchasing my vehicle.

By far the worst I have ever been treated as not only a customer, but as a person in general. After returning 4 times for what should have been a one time trip and them only taking my father seriously and not me, I finally expressed my frustration. After excuses and their financial manager trying to put the blame on me (?) I asked to speak with the owner. Instead, they brought over the GM. Before I could even finish explaining the situation, this man began yelling at me and my mother cursing at us and calling us names that were completely disrespectful and totally out of line, while also stating various threats. Not a single person intervened and even after this, NOTHING was made right. I am still in shock over the situation and I URGE you to take your business elsewhere. This place is unprofessional, misogynistic, and could care less about taking care of their paying customers. Please take this and other reviews, as well as complaints on the Better Business Bureau, seriously as they have turned my first car buying experience into a nightmare.

Cedric customer service was excellent..... no hassle to put me into the car I wanted with fast accurate service.... if u ever need a car make sure u pull up to automotive connection they gonna get you together....

Really liked our sales person Alina, so far very happy with purchase and they were very helpful with coming to an agreement on down-payment and monthly payment that actually truly fits our budget. I definitely recommend!

Look - there are better places to shop for cars, but there are also much worse ones. Nina and Ryan were both super friendly and helpful. The cars carry risk, everyone knows that. Buy in my experience, at a place like this, you can get much worse customer service.We didnt find something we liked enough to buy, but Nina was very professional and helpful and Im sure if you go to enough places like this youll find Automotive Connection isnt at the bottom of the list.Do your research on the vehicle but also give them a shot because theyre good people.

Had a great experience at automotive connection sam set me up nice an got me in an out in a new car fast

Great service, good selection.

**Sam Shepherd** answered all of our questions. Gave us plenty of time to talk separately. Walked us through our financial options in easy to understand language. We never felt like we asked a stupid question. The van is a great fit for our family.

They have a large selection of vehicles at nice prices. My salesperson, Korey, was very easy to deal with.I came in knowing what I wanted, he got me the keys, I test drove it, then did the paperwork to buy it. He made it easy and a nice transaction all around.Thanks, Korey, I appreciate your help!

We came up from Indiana to see a Van we were interested in. We worked with Sam who was very helpful throughout the whole process. The Van has some codes on the dash when we test drove it but they took the time to diagnose and correct the issue same day.

I bought a 2016 Mazda CX 5 from this dealer and I love it!!!! My sales person was Ryan, he dealt with all of my madness in making sure the car ran smoothly and everything was fixed!! Great customer service and a great personality !!!! Thank you Ryan !!!!

Sam did a great job at working with me and provided honest service, and super deal. Look him up he will treat you with respect and results.

I worked with Korey and Kevin and they got me everything I needed and wanted in the price range that fit my budget. They tried to keep everything quick and easy with such friendly service. If I ever have issues I know I’ll be able to come back and find help with these guys. Definitely recommend

Sam was a pleasure to work with. Very professional, knowledgeable, and patient. The process was quick and Im very happy with my new ride!

Made an appointment with Cody who didnt show up, but turned out to be fine because we got to work with Korey instead. He went out of his way to help, and made sure I had everything I wanted. Love my new car, got a great deal, and would have no reservations about dealing with this place again.

Very good pricing on a used BMW. Be alert to the cash price listings, particularly if you dont have your own financing at the ready. Other than that, very friendly staff and a pretty straightforward transaction. I will definitely look here in the future.

Alina was great, polite, timely, and helpful. Jr. Answered my MANY questions. Staff was very personable. An overall great buying experience.