I dont even want to leave 1 star. They falsely priced a used car for one price and then raised the price on me by 900 dollars. When I got to the dealership the car wasnt even there. It was at another lot that we had to go to. Every light on the dash came on. It looked like a Christmas tree. It would have had to be serviced immediately. When I drove it I couldnt even get out the car because the driverside door wouldnt unlock. Had to roll down window to get out. They never told me none of this before I spent 45 minutes driving there. Nor did they tell me this when I test drove it by myself. After all that they wouldnt even lower the price 400 dollars after everything I went through with them raising the price, multiple issues with the vehicle, and my time spent getting there and the car not even being on there lot. Total waste of my time. I would not recommend Dixie Imports. My experience was horrible.
Went to look out for a car today and they had exactly what I wanted! If you go ask for Blake he’s a great guy and made me laugh and smile through the whole thing. Brian helped a lot aswell. 100% would recommend.
If I could give a negative 5 I would! DO NOT DEAL WITH THESE PEOPLE! They try to scam you out of all the money they can! They even add trumped up fees onto your overall price! Check your paperwork! They will scam you if they can get away with it!
Bought a car, from them immediately after purchasing car out right, engine light came on, multiple alignment issues and also air bags weren’t even in the vehicle! Worked with a gentleman named Herbert he didn’t disclose any of this information and I paid for the car in full at the time and never received title very unprofessional and corrupt place wouldn’t buy a bottle of water there yet alone another car!
Worst place to buy a vehicle. I bought a vehicle there last year July with an ASC warranty and I was told that l can cancel it anytime, like any other dealership will do. Well, not with this place. Since February, I have reached out several times, drove down there twice from Dayton just to have this warranty which l dont actually need canceled and all l get from them is lie, lie, lie, and lie that they are going to cancel it. This is the second step l am taking to have that warranty canceled. The next step will be the BBB.
They wasted my time by persistently asking when I could test drive the car all week. Then when I get there ask me questions of how I’ll pay etc. Guess they didn’t like my answer, suddenly the car is sold. They went from “the car is parked down the street”, to “sorry it was sold”, to “looking for the keys now”. Place is either sketchy or simply can’t keep track of their cars. Either way bad sign, happy to walk away
Stay away from this lot they try to sell you overpriced Lemons.Before buying a car from them, go down the road to and Autozone to use the OBD2 reader to scan for hidden issues.I spoke to Earl the guy had me drive 2 hours down from Columbus just to send me to another guy. This business was very unorganized and sloppy. Ricky is the only decent employee there.Away I drove all the way down from Columbus about a 2 hour ride up and back, before heading down I asked Earl if there were any issue with the truck, he told me that only the AC needed to be charged, mind you after running down to the local autozone, we found that the Truck had Rust spots, Passenger window did not work, the Leather seats were torn, the Ignition Plugs needed to be replace, the Spark plugs need to be replace, the car needed a tune-up, and of course the AC didnt worked and more than likely had a leak in the system, also the 2009 Dodge Ram 1500 has been sitting for months and no wonder why. With all of that being said, the repair bill was high, at least $2,000, so I asked them to knock of that from the $6,900 price, nope what they did instead was ask for $7,900 $1,000 over the advertised price. I laughed and said nope, and drove our marry little way back to Columbus happy we didnt buy from them. That Truck has been sitting for several months and it will sit for several more months, maybe until this bad company inevitably goes under.If you notice, this lot is filled with vehicles which is strange for this time of the chip shortage, but it speaks volumes, bad salesmen dont sell cars. Im guessing people know about their bad business practices.
Stewart made the buying process so easy. He made sure that I understood every step of the car buying process. I would recommend him to all my friends and family!
Sold my son a lemon that was in a major accident and didn’t even show him the car fax stay away from this dealership scam artist
Darren Muncie was amazing. Ive never had a better car buying experience.
Q was awesome... He helped make it possible to get into the car of my dreams. He was patient and just wanted to make sure I got exactly what I wanted
I give this 3 location MESS 1 star, yes they have improved there vehicles to choose from; However, the advertisers have vehicles listed that seem appealing, once you arrive there they have no idea of what vehicle your there to see. Its a way to get you to their lots and waste your time. Dishonesty goes a long way, its not kind. The lenders subprime loans no better than JDByRider or any of the other lots that put greed over honest bucks. If they lie on their ads they might just lie about the vehicles too.
I wouldnt send my worst enemy to this place their cars are dirty nasty and some of the motors in some of the cars knock
Probably need some money down for the down payment I want to get a cheaper truck to 2013 Toyota tundra runs pretty good its not the biggest truck but itll do for right now
Earl was great, worked to get us the car we wanted. Highly recommend
Nice people... Place smelled of pot in the building and we had called them 3times telling them we wanted to see a car and yet we get there it takes them 20mins to go get the car from their other lot which should have taken less that 10 mins ... The car was not even safe to drive and they put no dealer plate on it while we test drive the car ... Not sure if I will do business with them ever again
Best dealership. Great service. AwesomeEnvironment
First, in one of the pictures on the website, it looked like there was damage to one of the cab corners, but I couldnt tell for sure if it was that or just a glare in the photo. I asked someone to look at that and confirm before flying to Ohio to buy it. They supposedly looked and told me it must just be the lighting, and the damage was not there. When I arrived to buy the truck sure enough there is a large crack and rusted spot about the size of a half dollar, clear as day on the very same cab corner. They also didnt disclose that the tailgate latch was broken, so I had to replace that at my own expense. They didnt tell me that there is literally only ONE key for this truck and no key fob. Since it was a copied key and not a master key, there is no way to program additional copies, so Im now told Ill have to replace the computer in the truck in order to rekey it, at an expense of somewhere around a thousand dollars. The owner said he could mail me a Toyota key fob, and asked me to text him the next day as a reminder to send one out. I did, he didnt. 2 weeks later I texted him and took 3 texts several hours apart before he replied, and said he would get it out that day. Still no fob, and only one key that cant be duplicated. After what I thought was enough due diligence to feel comfortable buying a truck from out of state, I was proven wrong. Stay away from this dump. Edit: oh yeah..... No floor mats, no jack or tools.
Very nice and trust worthy people. Great I would recommend everyone give them a chance. And get and buy a car from there. Excellent in every department. And friendly and takes care of there customers. And ask for Chuck very good car salesmen.
Strongly advise to stay away from this lemon lot
Strongly advise to stay away from Dixie dealer
Car had obviously been rolled. Didnt bring us the car fax out.
Troy was the best. I wouldnt have asked for a better salesmen!!!
Terrible. This place is a circus. Do not buy from here.
Nice salesperson. Not pushy. Got info I was looking for. Nothing negative to say.
I called and made an appointment 2 days prior. The day comes and the sells woman was running 10 min late. I wanted to test drive it. The SUV I was looking at had to have the battery jumped, then the sales woman had to take it to the gas station for gas and to put air in the tires. 30 min goes by. I wen looking around the lot. Apparently the SUV had some mechanical problems because I saw one of there mechanic and sales woman at the gas station with the hood up. I didnt have a good feeling so I just left while they were still at the gas station. I dont think they saw me driving by. She calls me about 15 min later. I just told her I wasnt interested anymore.
Goop people friendly my kind of people
Salesman, Mike, was great!The only thing is....BE CAREFUL BUYING FROM THIS LOTNot even a month after purchasing my car I had to replace the catalytic converter, good thing my dad is a mechanic and was able to get it replaced at a portion of the price any other mechanic would have charged me.
They were very helpful, had a lot to choose from and the prices from what i could see seemed reasonable
Absolutely LOVE this place!! Especially Keith, he is the best!! He was very patient with me and made sure that I got into the car that I wanted! He was always available to answer all of my questions. Very responsive and very nice! I am very satisfied with my purchase.
Do NOT buy a car from here. They will send you off knowing it has problems and they DO NOT CARE. Once you leave the parking lot it is your problem. They will neglect to tell you important info for the car. If you ever thought of what it would be like to buy a car from Matilda dad, THIS IS IT. Absolutely horrible ! I wouldn’t send my worse enemy here .
My fiance and I both bought vehicles from here the same day. We were told one thing and come to find out its another. Im a customer of theirs and they dont wanna help. So if they treat someone thats gave them money already and my business like that, then why wouldnt they again to someone else? Im highly disappointed and will NOT recommend doing business here.Earl from here though has tried everything in his power. Just people above him dont try to help or even care.
Horrible experience! The company pulled a bait and switch on me. After reviewing a car online we set up an appointment after the dealership confirm they had the vehicle. I explained that I would be driving over an hour to get there and that we were only interested in the vehicle I had seen online. We set up an appointment to test drive the next day. The dealership calls that day confirms a time we will be arriving and says they still have the vehicle. Once we arrive they say that there was a mixup they don’t have a vehicle but of course they had several others that were more expensive . After agreeing to test drive several other vehicles we agreed-upon one of the vehicles when we sat down they tried to change the price of the vehicle. We then agreed upon the price. I gave an amount to hold the vehicle and that I would be back the next day to have someone look at the vehicle. At this time I had already been at the dealership for three hours and this did not include my hour drive. the next day when I’m headed there I ask about the details. The details had changed from what we agreed upon the day before when I refuse that amount they tried to get me into a different vehicle with more mileage. I then stated I was not going to do business with them and insisted they refund my deposit the only thing this company did right was they did refund my deposit.
I bought a truck from these people and foundout the entire frame was rusted. When I went in to get an old change 11 days later the mechanic told me thats the worst hes ever seen and when he hoisted it up the frame bent right away along with holes everywhere from rusting through. I called them back I had an disrectful respones laughing at me. They said they were not going take the truck back and that the owner got a good deal on it. Its hard for me to understand that mindset when I had my family in the truck with me endangering there lifes. This has to be the worst dealership ive ever seen! Not sure how they are still open when money is more important to them that there consumers and there families!!!!!
I had a great experience with this place. Herbert and Stewart took their time to make sure I understood everything, and that I left with a vehicle that I was happy with!! If youre looking for someone who will be patient with you, listen to what you want, honesty, and genuinely care about you leaving with a great experience, I most definitely recommend Dixie Imports!!! Thank you Herb and Stewart!!!
(Edited)Original: We just bought a 2006 Dodge Ram truck from here. Herb Singleton was our sales representative and he took very good care of us. Very friendly and efficient. I would highly recommend.While I do not take back what was said about Mr. Singleton, I absolutely would NOT recommend Dixie Imports as a place to do business. We have been getting the run around on our truck since the day we pulled it off the lot, which I might add was the only day we had it.We knew something was wrong pulling out of the lot. Turned back, but their mechanic said he didnt want to deal with it. The people in the office said to come back the next day and they would make him fix it. I was on my way with it in the morning with my three kids in the backseat when the front tire falls off on a 55 mph rural road. This truck is on 37s with a six inch lift. It wasnt a gentle breakdown to say the least. I called Dixie several times and they kept saying they were sending a tow truck. So I sat on the side of the road, in a corn field, with three little kids, all day. More than six hours later, many angry phone calls, and my husband getting off work and causing a scene at Dixie, they finally decided to send a truck. But wait, theres more....
We had such a great experience at Dixie Imports. Herb Singleton was awesome. He introduced himself and then gave us room to look around. He gave us space but he was there when we needed him. Herb and his team worked hard to get us into the vehicle we wanted. Thank you Herb Singleton and the team at Dixie Imports.
Wouldnt even give one star but no choice. This company has 3 lots on rt 4, all 3 lots are shady & will sell you junk. BUYERS BEWARE!!!
Dealer: Herb Singleto.I usually don’t go out my way to do reviews, but he went out his way for me. I appreciate the assistance. Very prompt and helped me figure out what’s best for me. Everyone else there in the office was nice as well. Will recommend!
Great experience. Resonable prices. Very good customer service from Herb Singleton. He was very helpful. As well as being a great listener to the type vehicle I was looking for. Go check them out.
So I’m a first time buyer with no credit and no co-sign and Nina and jimmy spent hours finding me a nice car that I liked and could afford!! And Nina was just fun to be around and made me feel better about my car situation because I spent ALL DAY at other dealerships getting denied. But she took care of me :) thank you Nina SHE NEEDS A RAISE!!!!!
Part of cincy automall
Fantastic find. Mr. Singleton has been great! No pressure, gave us all the time we needed, and took great care to exceed what we were wanting. Came in to look and left with a great car! We plan on replacing our 2nd car within the year and will definitely be back!
We came into Dixie imports and was approached by herb singleton and immediately felt welcomed! I am 19 years old and I’ve been to 15 other places but herb made sure I left with a car, not just a car but a nice mustang . Needless to say this is by far the best experience I have ever had trying to get a car . I recommend Dixie imports 10/10 . Ask to work with herb Singleton if you decide to give Dixie imports a shot. I am very satisfied thank you herb and everything you did for me . Plus he made the waiting time fun, that’s always a plus right !!!
I felt very welcomed browsing the lot. Herbert Singleton was the best actually works for you!! Never in my life buying a vehicle did I ever feel more secure knowing WE WAS TAKING CARE OF. thanks so much Mr Singleton!!
I purchased a Cadillac from there lot. I put down 6k as a down payment. Within 2 weeks of having it I had to pay 7k in repairs. I had the car for less the 24 hours and I went back and asked if I could trade it in for a different one. At first they were acting as if they were willing to help, but then they said they couldnt find my 6k down payment. It turns out that there finance manager stole my down payment from the shop and quit the next day. But the shop tried to make it seem as if I never gave a down payment. At first they were very polite but they will do anything to just make you buy the car. Once its sold they do not want anything to do with you. DONT GO HERE
We had a smooth experience everything went great quickly got approved. Got the vehicle we were looking for, after we test drove it we never went back. ASK FOR HERB SINGLETON! He made everything super easy and accommodating!
My Experience at Dixie Import Was amazing! My sales person Amber was very sweet, honest and made my visit so easy!! She didn’t point me in any bad directions she put me in the best car that was fit for me! I will refer every friend and family member to Dixie Import There business is amazing along with there staff!! I will be back again!! Thank you Dixie!!
Got a jeep a few weeks ago from here.One salesman said 10,000 the other 13,000.ok so got it anyway and the very next day started having problems after putting less than 50 miles on it.Earl said bring it in well take care of it...they had it for 2 weeks and still had the same shifting and dying problem and then more damage..out of alignment,the top was only half zipped, the steering column latch is broke,the winch is messed up and there was almost 200 miles put on it.NEVER BUY HERE AGAIN.EARL IS JOKE.THEY LET SOMEONE TEAR THE HELL OUT OF IT WHILE THEY WERE SUPOSSED TO BE FIXING IT!IM LETTING MIKE DEWINE KNOW THERE RIPPING PEOPLE OFF AGAIN.HAVING CINCINNATI HIGH LIFTERS IN SPRINGDALE CHECK IT OUT.
Herb Singleton did an amazing job! He made sure I got what I needed and he was very respectful. He took very good care of me. Love the vehicle I received! Definitely was a great deal!
Brought my mom to Dixie Import looking for a car. Herb Singleton was great! Let us look around with no pressure and worked hard to get everything done in a timely manner.Will be back to buy again!
We just bought our second van off of Herb from Dixie Imports. He had it in the lot ready for us to test drive when we got there and made sure that our purchase went just as smooth as when we bought our first van from here back in January. We will definitely be coming back here for any future purchases.
Mr. Singleton was a great salesman.. Even though I didn’t get what I came there for, but I left as a very satisfied customer.. My wife told me when she is ready for another vehicle she is going to see Herbert Singleton.. Thank you for your great service.
Stopped in today and purchased a vehicle from Mr Herbert Singleton for my daughter. He extended outstanding customer service and ensured I was able to get the vehicle I wanted. Thank you for looking out for my daughter today.
Thanks for all you do! You guys are truly awesome! They helped me out when no other car dealership could and got me a 2018 Honda Civic! Thanks for all the hard work you guys put in for me!
I just wanted to say that I came in a few weeks ago and dealt with Jesse. He was very helpful and polite and was able to get me into the car that I wanted. I would gladly do another deal with him in the future. I am extremely satisfied!
Today I just bought a Honda 2011 CR-V! The service here were friendly and willing to help as much as possible. Herbert Singleton was very committed to making sure I was getting what I wanted in a great used car. He is someone thats personable. When you come here just make sure you ask for Herbert Singleton he’ll make sure you are taken care of!!
Herb Singleton did an outstanding job. He was upfront and honest and very respectable. I told him what I wanted and he said he would make sure that I was taken care and thats exactly what he did. The owner, finance mangers really went above and beyond to get me a great deal. I was upside down on an old vehicle and didnt think it was possible to get in the new luxury car i wanted but the team there really mad it happen and got me a better deal than i honestly expected. I could not be any happier.
Well my husband just wanted to check out a very nice Jaguar 2014 saleswoman was very nice. But he didnt want his credit ran through because derogatory marks on credit report but when the time comes he said hell be back. They a very nice selection of foreign vehicles.
This place is amazing the wife and I came in with a set amount to drop on a vehicle we had a salesman named Herbert he worked with us and got us more than what we wanted out of our experience with drove away with a 2016 Dodge journey is a 10/10 rating for me and my family everyone is amazing here come in and grab you a new car today and ask for Herbert
My sales person was Selma and he was excited. I changed cars over 10 times and send him over 20 messages. He was great and covered everything. Great Job!!!
Herb was great to work with. His approach to sales made our experience enjoyable and stress free. We knew which car we were interested in and Herb helped facilitate the process without pressure.
Herb Singleton was a Great Great Salesman. Very respectful. Did what we asked of him.He has made us very happy. Thank you so so much HERB SINGLETON. YOU ARE AWESOME.
My husband saw a truck he wanted to check out. The sales associates there were very good at assisting us and getting my husband into the vehicle he wanted. Definitely ask for Nina Campbell or Earl Burns theyll take good care of you.
Herb Singleton took excellent care of me. This was my first time financing a car and it was wonderful experience. I would definitely recommend him and Dixie Imports!!
This place is a complete joke don’t waste your time shopping at this lot. Salesman don’t know a damn thing about the cars their selling. They jacked the price up 700 dollars for a fuel pump to be replaced on a 2007 Jeep Wrangler. After countless calls and texts saying the Jeep was available I drove 40 minutes just to find out it was down the street at the mechanic. The jeep broke down in 4 low while test driving and then the car salesman continued to drive it down Route 4 going 50mph with it stuck in 4 low. Don’t waste your time here people they just try and get their cars off the lot quick with no safety check.
When my husbands car would cost more to fix than it was worth we went and saw Earl. He made the experience pain free. Found a great car for an awesome price without all the hassle. I will definitely buy another car from Earl.
My experience was fast and professional. My man Mike was great got me in and out quickly along with all the good help from the dixie import team.
They completely ripped me off. Did a bait and switch as well as an on the spot delivery which is illegal. Took both cars to a mechanic. First had a rusted out bottom and was clearly in a flood. Second one was about the same minus the rust.
Herb singleton saved my life. He did a amazing job, he did everything i asked of him. If you are looking for a car come see my man herb singleton for real. He gets the job done.
Wonderful EXPERIENCE great sales staff and excellent deals
Herb Singleton is a very great sales men! He got me in the car I wanted for my birthday! I prefer him to anyone that goes to Dixie imports.He went above n beyond for me he pulled some strings that I thought wasn’t gonna happen. U go Herb!!!!!!
As soon as I walked in everyone was very nice and helpful. Answered all my questions I had and explained my numbers for the vehicle I bought. Got excellent deal. Have referred 2 family members already. Great job Dixie team
Herb made it happen for us today. He even stayed late to assure us that we were properly taken care of. If your looking for a nice vehicles at resonable prices go to DIXIE IMPORTS!!!!
I stopped in to Dixie Imports and looked at a few different vehicles. Finally decided on a 2011 dodge charger. Herb singleton worked some miracles for me and got me in the charger at the price range I was looking for. I would recommend Herb to anyone looking for a vehicle.
If you going here make sure you ask for Justin. He hooked me up, was very informative about every vehicle I inquired about.. he put me in the car I liked worked extra hard to get my payments where I needed them and set me up with a 2 year warranty.. I had a very pleasant experience there will recommend them! Oh yeah shot out to Karen also shes very persistent..
Dixie Imports is good place to find you a new car. Very professional, clean environment my sales person Herb Singleton was the best come on in here and get you a new vehicle
Herb Singleton was Awesome! He helped us so much. I wanna say Thank you to Herb and Mike Lemons for helping us get a new vehicle.
Dixie Imports customer service is awesome!!!! Ive purchased three wonderful vehicles from them. All of the dealers are (advocates) for the customer. Rather you have good credit, bad credit or no credit at all you will always leave with a quality car. I will never purchase a car any where else!!! I recommend this car lot to anyone who is looking for a SPECTACULAR deal and ride.
I have had the best experience buying a car with easy financing. The sales person was excellent. I recommend Herbert for any services
Mike Howard was our salesman Great guy! It was very busy when we went to test drive. He was very helpful and informative really work hard with our not so perfect credit. Lot of Cars, SUVs, & Trucks to choose from. They have special financing! Everyone was very friendly & nice.
Gave me a good deal on my Cadillac a couple years back
I had a great deal worked out for me by Herbert Singleton today. Herbert didnt stop til he got the deal I needed.after driving 2 1/2 hrs to get to Dixie imports he made it his personal responsibility that the deal was done fair. with his team in place, Herbert /Mike and then Tim
Herb was the most charismatic, enthusiastic salesman Ive encountered through my entire search of vehicles. He was extremely accommodating to every request and worked very hard to get us a deal that made everyone happy.
Amber is amazing. She will get you in a car even better then you thought about. She did us. Thank you for the way you went out of your way to help us. Will definitely send people to see her. Went back and got my daughter one thats how great she was to me
I went yesterday to look at cars with my sister in law. Mike and the whole team was super nice and helped anyway possible. Both my sister in law and I left with cars that we love. I recommend this place to anyone.
I have had the best experience coming here and buying a car. I highly recommend Mike to help you. They were busy and he was very attentive to my needs and very understanding to my situation and genuily cared. Him and other here made it possible to get me into a 2013 Honda Civic that was in excellent shape and with low miles. I thought my only option was a buy here pay here and they made it possible to have a better car. Thank you guys so much for all your help!!!
As far as interactions go I was treated pretty well, no one was pushy, the atmosphere is pretty laid-back. Although I didnt purchase a vehicle from here, I never was made to feel bad or intimidated into buying something. Really professional.
Dixie Imports did an amazing job getting me in the car I wanted with a great deal... shout out to MIKE HOWARD for his hard work and excellent manners!! Great job y’all thanks!!! Need a car stop by and see them at Dixie...
Herb Singleton down at Dixie Imports was an absolute help... Helped me finance my vehicle and I was in and out really quick... came in looking for a 2012 Hyundai Veloster and walked right out with exactly want I wanted... thanks herb
Awesome awesome I had great experience and Herb Singleton rocks the house the most honest and caring man if he can help me he can help you. I got a 2008 Chevy Silverado 1500. And believe it or not I had bad credit
We went into Dixie Imports and had an amazing experience. Amber was very helpful and a very sweet woman. She helped my sister get a very nice new vehicle. Thank you Amber so much. Great service!
Shady business methods, they ask their clients to give them good reviews and even type them in themselves as I observed when I visited. Don’t come here
I had a great experience with these guys I had purchased a Cadillac CTS 2011 the engine light came on twice and both times these guys took care of it they promised me to take care of any problems that I might have thank you mr. Smooth Mike and randy for making my car buying experience 😎
I really had an amzing experience, we spent hours looking for a car but we finally found the right one. I loved it. Also want to thank Herb Singleton excelent costumer service, he was very patient, helped a lot. I love this guy. God bless this place.
Herb and Jeff were so helpful and friendly! They worked with us and were beyond understanding when we decided not to purchase the car we came to look at. They are true gentleman and genuine guys!
Everyone was nice and friendly here. Herb Singleton helped me so much. I bought a 2015 Chevy Cruze and I absolutely love it!
Nice place to get a car from as long as youve checked the car well.
Had to make the jump and buy a new work van today. Went to dixie imports..the sales man herb singleton, you rock. Promised you would get us in a van and you did! Thank you all so much