Jason and his Team at The Auto Livery, are fantastic! Jason described the vehicle perfectly, especially considering I was essentially buying the car unseen/out of State. Greatly impressed with him and his sales team. I felt completely comfortable in trusting them with the purchase of the vehicle I bought last week. All documentation and communications were completely professional and quick. The car arrived two days after the funds were secured by a great transport company, everything went super smooth! I highly recommend these folks. —Stephen Hunt, East Hampton CT
Jason was super nice but his father on the other hand (the owner) was one of the most rude individuals Ive ever met. I told him the car I was interested in was 40% higher than what it should be according to Kelly blue book and his response was, if you dont like the price then dont buy it. Go search the whole country and waste your time finding another one. I couldnt believe he said that and he also treated my father with zero respect. There was no hello nice to meet you sir or anything. It was like he was bothered to even be speaking with us. For the life of me I dont understand how hes still in business if this is how he treats all his customers. Its pretty sad when I can have the same car delivered from south Carolina for 5 thousand less than what he wanted for the car I was interested in on his lot. He wouldnt even entertain the idea of lowering his price. Stay far far away from that jerk.
I recently purchased a rare 97 Camaro SS convertible sight unseen from Jason at the Auto Livery. Being ~2000 miles away from in California I went with Jasons pictures and verbal description of the car. He explained that everything worked and the car had no issues. It was immaculate per Jason. Please note even though it was low miles ~9000, it was still 23 years old. So I thought probably small things here and there, which is normal even for a low mile car. Jason priced the car very fairly and in my mind worth every penny of his asking price. He still gave me a small yet very fair discount on the car for my trouble. We made the deal, I gave Jason a deposit and started completing the financing requirements of my Bank. Each time my Bank needed a form etc., Jason assisted promptly and soon the car was on its way to California with shipping arranged by Jason. Once again at a better price than I could find. The car arrived within a week or so and let me tell you, I was speechless and extremely happy. It was better than immaculate, perfect as far as I was concerned. Jason understated just how immaculate the car was. Everything works!, even a/c which I forgot to ask about.To summarize, let me say the AutoLivery is a 100% honest, extremely well run and courteous dealership. I highly recommend buying from them locally or sight unseen from far away. Thanks Jason, looking very forward to dealing with you again! Here are some pictures of it arriving in California. -Sinclair G.
We drove in today from Columbus (knowing they are closed on sundays, which today is Sunday). We were just wanting to take a look at the C43 AMG which we have had our eye on for a while. Steve came out (keep in mind they are closed) and still asked us if we needed anything and if we wanted to look at the car. He gave us the keys with no hesitation and we fell In love with the car! We were not expecting to be able to look at the car knowing they are closed today, but even on his day off Steve was still super friendly with us and gave off an amazing impression. This place already seems so friendly so we are excited to work with them soon!
I just want to start by saying Natasa is awesome person on the phone but better in person. Very personable made the whole car buying process easy and not stressful. Jason, I cant leave you out. Thanks for being a true honest car salesman. Really appreciate that!! We love are 300 c!!
Purchased a vehicle from Jason. Process was seamless. Quick, fair and efficient! Definitely a much better vibe than most sales lots. Will buy from Auto Livery again.
Auto Livery provided a very good buying experience. Super nice car (BMW 128i)at a fair price. Importantly, Jason lived up to everything he promised 5 out of 5.]
Absolutely the most awesome place to purchase a vehicle! Jason went on and above the call of duty to provide a hassle free smooth process with world class customer service unmatched by any other dealership nationwide!Nobody else even comes remotely close to achieving the level of world class customer service that you will receive at The Auto Livery.You definitely owe it to yourself to see Jason at The Auto Livery!
I found my dream car. I worked directly with Jason, who was extremely professional and made me feel comfortable. This is the first time Ive ever purchased a vehicle, online, without looking at it or test driving it. Jason definitely made me feel confident of my decision. My beautiful 2005 Mustang GT was delivered straight to my home, and I am definitely NOT disappointed. I would totally recommend Autolivery to friends or anyone reading this.Thank you Natasha, who worked great and quickly on the financing, and ABSOLUTELY Thank You Jason for helping in making my dream come true. Also, thank you Andre for driving the distance to bring her to me...
The worst place I’ve ever dealt with. Very rude. Car didn’t even last 2,000 miles. I do not recommend anyone buying from them. Definitely buyer beware.
After a bad google review, Jason commented on here wanting to help me out from the vehicle problems. He would not take the vehicle back after 2 days of ownership, but did sell me a different vehicle insisting it being as is. I told him Id be there right at 10am so I can be in and out. He showed up 30 minutes late, was still having work done on the car I was picking up, and It took a long time for me to actually leave. for this Im raising it a star
So I saw a BMW convertible online at Auto Livery yesterday. It was just the car I was looking for So I made an appointment today and traveled 2 hours. I see it, I drive it, I said let me go to lunch and I will text you with an offer. So I did text him 10 minutes later. He was busy with another customer so he didn’t respond, that’s understandable. No big deal, so I come back from lunch and another couple wants the car and willing to pay over list price. It was incredibly awkward and the other guy wasn’t happy but Jason did me right knowing I was first and knew I wanted to drive the car home. You gotta admire someone who values principal over money. Very professional and I was impressed with the selection of cars at very competitive prices. I highly recommend!
Great place. Great people to work with.
Overall a good experience!Jason and the staff there were helpful,and friendly. A little miscommunication through email at first, but when I decided to call and show them I was serious it all went very smoothly. Id definitely recommend checking out Auto Livery. Some really nice cars too!
I’m never thrilled to go through the process of buying a car! I don’t have much patience. The process was painless. Very laid back and fun place to look around. Fair price on a nice upgraded truck and it’s super clean! Trouble shot and helped find the financing that suited my needs best as well! Thank you! I’ll be back to see you next time!
I drove down from the Cleveland area for a clean Nissan Xterra that was well represented online. These guys have been in business for 30 years and it shows. They had a simple buying experience with a quality product that I picked up. I was very happy with the experience. This lot is an eclectic mix of vehicles that appears to be hand picked by the owner. Each vehicle on the lot seems to be chosen for a particular reason. It’s as if they buy things to sell that they enjoy themselves. All in all the place was an enjoyable used car buying experience.
Nice inventory of cars, trucks and bikes. No pressure on making a sale. Just good facts.
Tell you what truly a great experience ! Jason is a true stand up guy who takes pride not only in his business but in customer satisfaction. He took care of me and my concerns immediately with no questions asked. Give these guys a shot and you will not be disappointed. Jason, Natasha thank you you guys deserve nothing but the best.
Jason is a great guy, we will be back. We didnt buy this time but we really like this place and Jason!! Top notch service
Had the greatest car buying experience. There is an amazing selection of quality vehicles. It was such a pleasant experience and was treated with complete respect, honesty and transparency. We will be back! Highly recommend The Auto Livery.
2 of my friends, bough cars, there,I been looking there alsoStop there & look around
They wasnt pushy. And gave me the freedom of just checking out the truck as long as I want.
The car enthusiast dealer, awesome selection, excellent customer service even after the sale. Would have given them 10 stars but only 5 available. Purchased a car for my son, his first. It had a couple of issues, they were more than willing to make it right. Over the years I have purchased dozens of vehicles and cant remember ever being treated with such care. I would absolutely recommend them to anyone. Thank you Jason, JR, Natasha and Jaime.
I have to say that I am very pleased doing business with you: the selection of cars on hand, the sales process, the after-sale (getting documents to me, getting the added key to me): everything has been very good.
Good selection, good prices good people.
I bought a 89 Corvette from them and I showed up and they informed me the car just wasn’t running right... now most people won’t do this but this dealership put new injectors in the car to take care of a possible issue at no charge.I’m very happy with my purchase and recommend them if your in the market.Great people and great staff!!!
Love the ‘02 Harley I bought! Easy transaction and the bike was in absolutely spotless condition when I picked it up. These guys definitely pay attention to detail!! I’m a huge fan of buying used and I was also highly impressed with the car and truck inventory they have on the lot. The owners obviously go out of their way to track down super-clean low-mileage vehicles. I will definitely buy my next car here! Thanks a bunch guys!!
I am 100% satisfied. I purchased on October 2, 2018, a 1996 Ford Mustang GT Convertible I found online with a description that said like new with 41,448 miles, the photos were excellent, I called Jason the owner /manager and we struck a fair price for us both. All sounds simple except I was almost 600 miles away in South Carolina. I drove up and drove away with a beautiful Mustang. just as was described. Tasha, the administrative assistant had all paper work completed, very friendly folks. In all a very pleasant business exchange. By the way I have driven the car almost a thousand miles and it performs perfectly. We are now on our way to Hilton Head Island this Friday afternoon. A five star company with five start people.
Auto Livery has been there a long time, so hes doing something right. From every day drivers to interesting classics, theres a good selection. The owner is very cordial and knowledgeable. A good alternative to the big, high pressure dealers.
Exceptional experience. Honest sales people, very fair prices, so easy to get through paperwork. Im referring everyone I know to them. Thanks J.R. and Natasha!!
The Auto Livery provides outstanding customer service along with an excellent selection of unique, high quality vehicles. We have had a wonderful ownership experience. Six months ago we purchased a 2009 BMW 328xi, six speed manual transmission 3 pedal stick shifter car. We test drove the car and had a pre-purchase inspection done at a specialty BMW sales and repair shop. The car passed the inspection and they suggested we buy the car. When I returned with the car to the Auto Livery, I explained to Jason the one minor issue they found and he special ordered the parts and had them installed a no extra charge! Jason and his team are very reasonable and easy to work with.I highly recommend you visit the Auto Livery for a great car buying experience.
I just purchased a 2013 Ford F250, and couldnt have asked for a better experience! Jason was absolutely great to work with! He advertised the truck I was interested in in great detail, and to my surprise, it was just as advertised, if not better. Jason was able to get my payments down to where I needed to be while working out a more than fair deal on my trade in! I would highly recommend The Auto Livery to everyone I know! Thanks again for such a painless, quick, and easy transaction!
I wanted to just thanks the team at auto livery. I had an absolutely awesome time picking out my truck. Jason was so knowledgeable and really took the time to help me find the truck that was best for my companies needs. I really appreciate the customer service and look forward to the next time I need another vehicle because I know where I will be going!Steve you have a great team!
It took me a year to find the perfect truck, but as soon as I spoke to JR I knew I would be coming home with one. The staff were great and wonderful to work with. I WOULD HIGHLY RECOMMEND. From a very satisfied customer at Buzzards Glory.
The Auto Livery staff is friendly and helpful whether it is buying a car, trading one in or getting your car serviced. They are very knowledgeable and provide top notch service. This isn’t like other car dealerships where you feel pressured by their salesman. The Auto Livery is a hassle free, no pressure automobile dealership. That is one thing I look for when I purchase a car.They also offer very fair prices on their cars (my family has purchased multiple cars from them) and also in their service shop. I would recommend them to anyone looking to buy a quality used automobile or simply just get their car serviced here!
Do these guys want to sell cars??? Walked the lot for 20 minutes. Was interested in 2 vehicles to test drive. No sales person ever came out to greet me! I just left. Their lost sale!
Fast easy good people to work with.
JR was very helpful and patient while we checked out a particular vehicle we were interested in purchasing.will definitely be returning in the future if the opportunity presents itself.
This place is a hidden gem. A little out of the way. A little off the beaten path... but man, they have some cool cars--including the immaculate Audi TTS I just purchased. The car is nearly 10 years old and looks brand new. It was a great find and Im very glad I took the plunge. Dealing with Jason and Natasha was smooth, to the point and painless. No-nonsense, no BS: the car was sweet, the price was right and I bought it. Thanks and keep up the good work.
Nice cars but generally pretty high in pricing vs actual blue book value. Lots of Florida cars though so usually very little rust. Wish the owner was a little easier to deal with.
I came on a snowy day to find my next new truck. Staff very helpful and knowledgeable. After purchase the truck experienced a mechanical issue. They were very concerned and went above and beyond to make things right. A special nod to Natasha as she was right there helping me every step of the way. I will be back for my next vehicle!!
Great experience with staff at Auto Livery. I bought a very clean motorcycle with low mileage on it and was very pleased with the whole experience. Thanks again Tim
I purchased a vehicle there last week. I am pretty thorough and was cautious about buying a used car. I spoke on the phone with the owner a couple of times about the vehicle I was interested in. Then when I went to see it and test drive it, I dealt with the owners son, Jason. My experience was excellent. The car was ready for me to view, they answered all my questions, responded to all my concerns. Once I decided I wanted to purchase the vehicle, I had my own mechanic look at it. There were no major problems, but they responded quickly an above my expectation to all my concerns that came out of the mechanics review. All in all it was a great experience. Im very happy with my vehicle and with the service I was given. Thanks Auto Livery.
I recently purchased a car from The Auto Livery. Best car buying experience I’ve ever had, hassle free. Jason was great to work with! Would definitely recommend.
Great experience with everyone on staff being super friendly. Jason did an awesome job communicating from a distance. No surprises when I showed up, it was exactly what I expected and I got a great deal.
I have purchased four vehicles from The Auto Livery. They are great to work with!
Going to this lot was almost like going to a car museum... Except everything is for sale. The salesmen were helpful... If you want a classy and awesome car this is your spot. I will say, however, the cars are really nice and they are selective about what hits the lot... If you are looking for a 500.00 hoopty this is not your spot. You want a low mile 2004 Mach 1 with 30k miles on it... Drive here!
I worked with Jason and Steve on a QX80. With the dealership in OH and living in SC I was a bit nervous, but I shouldnt have been. These gentleman do business the right way, which is almost impossible to find these days. I will definitely come back when looking for my next vehicle!And a big thanks to Natasha for helping.with the out of state paperwork!!!
Ive spent over three weeks trying to buy the 09 dodge ram mega cab. I was even told to put a 1000.00 deposit on it to save it. Then they left me hanging wouldnt call me and update me on what was going on with the truck. I missed out on two other mega cab trucks holding out for the Livery to come through for me. I was told there was something wrong with the truck. I put the 1000 down and was told they had to rebuild the transmission and I thought oh my God what have I gotten myself into because they said the deposit was non refundable. I have never purchased a vehicle where I had to wait three weeks for it to be repaired and be ignored the way I was as if my money wasnt good enough. I wasnt ignored the day they took my deposit but was ignored every day after that for two straight weeks and made to feel as if I was bothering them every time I called to find out what was going on. Ive never had so much trouble trying to purchase a vehicle in my life and I have cash in hand. Im really disappointed and so are my wife and children we had our hearts set on that truck. The Livery has held me up for a month with this truck and now Im back to square one trying to find a truck and have less than three weeks before taking my family on vacation and I have no truck to do so with. Jason knew I needed the truck before the end of the month and it sure seemed like he did everything he could to keep me from buying it his own words were he did not want to be liable for the truck if it broke down on me while on vacation. Just a thought why not take the truck off your website as a vehicle for sale if it has transmission problems that you say you can not fix and is not in fact for sale. Really really disappointed and another thing rather than string a person along and ignore them while they are sitting in your showroom lets all be adult about it and not play games I have better things to do with my time.
I have known these guys for over 30 years. To be in the same location this long says something. They do their best to offer the finest vehicles they can. Jason knows the auto business as well as anyone, his dad is a true professional and his mother always made sure you received your title. Longevity is something to hang your hat on. I wouldnt hesitate buying from The Auto Livery.
Nice people to do business with.
The owner Steve is crooked, and he didnt pay us for the job we did. Hes tricky. He will love your job until its almost done and then say everything is wrong or not done right or will accuse you of taking his belongings.?? Good way of getting out of paying his debts. The vehicles he gets are not always what they seem... Be careful....
The owners are very unprofessional! The owner which is the older gentleman not Jason was cursing at a customer on the phone while I was trying to buy a truck. They do not seem to care or understand what customer service is and that customers are the only way to stay in business. After I finally did buy the truck they have yet to pay off my other truck loan. They also owe me money from me paying on my old truck after they took ownership. I have yet to see that money. It has been over a month since this all took place. I would never recommend anyone do business with them.Jason states that the truck I wanted to buy was not ready to be sold. Then I ask the question why was it put on the lot with the sticker?He then gave me a truck that was on the lot that for sale to drive while they fixed my truck. He stated that this truck was clean and had been gone through. When insay this Im not exaggerating. This truck looked like it had just came from a construction site. Makes you really wonder how well they really look at the vehicles they are either buying from a auction or taking in on trade before they put them on the lot for sale.
I just purchased a car from these guys. I was very happy with how well they represented the car. I would highly recommend Auto Livery to anyone looking for a good clean vehicle from honest folks.
Really nice cars
Wow, the perfect example of why the term Used Car Salesman is an insult. They try to pass off vehicles with serious issues onto those who dont know any better. Much more than Buyer Beware, should be Buyer Avoid...
Went there twice, called once and emailed once. No response to any attempts at contact and when looking at vehicles in the lot both times no one ever came out to help us. Asked a question to the only employee we could find who was detailing a vehicle on the lot and he had an attitude when he responded with I dont know, ask an employee inside. The vehicles we checked out were way overpriced and clearly they dont care about making a sale. Wont be going back.
Excellent transaction! Love the bike, mint condition. They helped my shipper load and were very patient with me as a buyer. You will love doing business with these guys, ask for Jason!
In June 2019, I purchase a 84, Cadillac, El Dorado, Biarritz, convertible in cherry condition from The Auto Livery (Fairfield, Ohio). I received excellent and courteous service from the staff with help in arranging, financing with an Ohio bank and transportation of my purchase to California making the process swift and smooth. If you in market for good quality vehicle and dealership with excellent customer service....The Auto Livery.TL, CA .
Over the past 15 years Ive bought 3 cars and an SUV from Autolivery. All were great cars that ran well for years. I see a lot of crazy negative reviews on them, maybe I got lucky? They have always been honest with me and made things go smooth. Im here because Im planning on buying anther vehicle from them soon.
The cars are not in good shape, look good in pics but not so much when you get there
Tried to buy a truck from them. I saw a lot of quick fixes and trying to get top dollar for them. Saw some cover ups and brought my computer and found codes and no check engine light. The one good truck I liked they were asking $2000 over Nada price and only came down $1000.Why they do business like that I have no idea. Im new to the area so I talked to a few people they all said they are crooked.Funny part is after buying a $20,000 truck I ended up having to replace all three of my kids cars for different reasons. They could have sold me 4 cars in a span of a few months.There is a reason there lot has decreased in size. I dont care how many postings you put on Craigs list bad business practices catch up with you.
Excellent selection of trucks and cars.
I was baited to come in with a good price over the phone. The published price they had the car listed for was above retail which is why I called before I went there. The phone price was more realistic. When I arrived the salesperson was working with me then the owner got into the negotiation and he quickly turned rude and combative. I dont know how they have stayed in business but I wont be buying from them.
They have some nice cars. They are a little over priced for me. Very nice/friendly people. They will work with you to get the payment you need.
I purchased a 2006 Ford F350 from them in June. I have had no issues with the vehicle. The vehicle was clean inside and out. Jason was great to work with in the buying experience.
This place is the epitome of a shady used car dealership and does not allow buyer to have vehicle inspected at an independent mechanic.I tried speaking to the owner, Jason, about a vehicle advertised on their website. He immediately became hostile when I said I would like to take the vehicle to be inspected by an independent mechanic and he started implying that I did not have the money to buy this car and should shop elsewhere.I told him I would not buy any used car from any dealer without a pre-purchase inspection. He said he does not allow potential buyers to do that because, it was too much trouble for him, whatever that means since it would require no effort on his part. Then he hung up on me, how professional!Obviously he is hiding some major problems with this vehicle and since he does not allow outside inspections he knows there are problems with his inventory.Dont waste your time talking to this lot.
Had a great experience with these folks. I bought a nice truck for a great price.
Went to look at a motorcycle, talked to salesman, asking price seemed reasonable, then he said he could work with me. Would have went back, but decided to go in a different direction.
Very quick and efficient. Thank you to the entire staff!
We went a few weeks ago to test drive a large SUV my husband was interested in. The first red flag was the dealer had the vehicle running when we got there so it was ready for us to go. It was a hot day, not snowy or icy out, so that seemed strange. We test drove the SUV, and there was an obvious knocking sound coming from the back of the vehicle. Its a used car with high miles, so not unexpected to find issues, but it is not great when theyre not mentioned up front. We tested the 4wd, and the 4wd low did not work. Again, transmission issues in an older SUV with high miles is not unexpected, but should be a known (and disclosed) issue from the dealer.We took the vehicle back after the test drive and turned it off, and my husband told the dealer the issues and why he wasnt interested. The dealer asked to drive around the block with him so he could also hear the issues. Not a big deal, but also not necessary. My husband obliged, and when he started the SUV back up, we found out why it was running when we got there. There were obvious starter and/or exhaust issues, as it was ridiculously loud at start up.I would not recommend this location for vehicle purchase. Best case, they do not have the technical knowledge to properly vet their used cars before selling. Worst case, they do, but choose to keep known issues from clients by using questionable practices.
Awful. the first guy we talked to was very polite and knew what the vehicle was worth, and was willing to negotiate. then the owner (I assume) with his giant hat and belt buckle intervened and was very rude. we were in love with this car, cash in hand. and he was rude. he was asking well above value and everything he said was obnoxious. he had already decided that we werent going to get the car and there was no working with him. I will never ever recommend this place to anyone, ever.
They have all kinds of cars, truck and vans. And we got a nice VAN!!!
Great place!!! Love the Ford I bought from there. 💜
Most un-professional place I have ever dealt with, the salesman was very nice and trying his best to work with me, the owner insulted me and then tried to tell me the air conditioning in my car didnt work - I used it all the way home after I decided to leave his lot.. He should stay out of the dealings, as he queered the deal that JR was trying his best to make with me. The owner appeared to be upset with me about what he had his car listed at? Craziest car dealings I have ever been in. The owner was literally yelling and cussing at me before I ever said one word to him. Nuts, think someone needs anger management. If this is how they always treat customers, I dont know how they ever sell a car. Will never go back to this lot. Drove 65 miles one way to look at a car here today, what a waste of my time.
Never going back there not friendly. -5 Stars
Not very interested in selling cars, no communication.
Friendly sales staff. Test drove a car, didnt feel hassled. Will return to look at more. Nice stock.
Gave me whiplash showing off a car
Good people, honest and easy to work with.
I like the range of sports cars and foreign and domestic. They really have quite a selection.
Shady type dealer, cars werent as nice as pictured or advertised..
Lists vehicles that are no longer in inventory. Says they cant control the vehicles listed on their own personal website. Waste of gas and time.
Terrible service. Asked for an out of state vehicle inspection yesterday. Stated they could do it today and when I called in to confirm they said we aint doing it anymore.......no explanation. Obviously would not consider purchasing a vehicle from them as what they say one day may be different the next.
Nive cars but the prices are high
Fancy cars
Pick up trucks and sports cars specialty
New cars to classic cars
Purchased a Lincoln navigator that had duck tape over a rust spot and under the floor boards rusted out the 27 point inspection is a joke and any discount is a joke too beware of this buyer all lies
Tons of deals
Cars