My experience at Scap was great. I had a very helpful and charismatic salesman in Scott who worked with me every step of the way. He was available for questions over the phone and also provided insights that were helpful in my car buying decision. I ended up purchasing a 2021 Grand Cherokee and have not had any buyers remorse thus far. Scott was very knowledgeable of the Jeeps and earned his title of The Jeep Geek. I would recommend visiting Scap and Scott if youre considering purchasing a Jeep.

From beginning to end Scott is one of the most knowledgeable helpful and honest people in the entire industry. He and Rick have an incredible business and the customer service is second to none. This is my fourth Jeep through Scott and Scap Auto and you can be sure I will be getting my next one and all subsequent Jeeps thereafter at the very same dealer. I continually recommend Scott and Scap to anyone who asks and Scott has always treated anyone I have referred to him with utmost integrity and class. You won’t find a better car buying experience.

I worked with Raymond Pacheco when I bought my 2021 Jeep Gladiator Mohave trim. Ray is a true gentleman and extremely knowledgeable about Jeep (and even more so I believe Dodge RAM etc.) Not only that, but he is extremely friendly, courteous, and straightforward. I never felt pressured, nor did he treat my relative lack of knowledge (of Jeeps) as an opportunity to put one over on meRay is a terrific guy, he has offered a ton of advice on taking care of the machine, and put up with me texting him photos of how its going. Ray made sure the entire experience was outstanding. Well done Ray, and Scap Auto - you guys are doing a great job and having fun doing it!PS- Tori (the Business Manager, I believe but I am probably wrong on that title) is extremely efficient and also a delightful person to be with. I like her engaging sales pitch and she has a good product to sell. Great work Tori!

Scap is top notch all the way from sales to service. Especially would call out Scotty in Jeep sales who is simply the best. We’re on our fourth car w Scott and we’re never leaving!

Always having great experiences, recommended few my friends, everybody was happy with cars and service. Scott is the best!

My 2015 Chrysler 200 started running rough and the check engine light came on. I took it to Scap Chrysler Jeep and they determined that there was a bad injector, best part was that they warranted the part and work. I got it back the same day.

Great dealership, Larry D is easy to deal with very fair pricing and great service

Rick, Josh and Tori are the dream team! Excellent customer service, feels like family at SCAP! Thank you Rick and Josh! - Katie and Erik

I purchased my Grand Cherokee from Scrap . I always have them do the service to it as well. They treat me very well . Julie the service writer is awesome. If I could give them 6 Stars I would . She always goes above an beyond to make sure Im happy Thank you for everything

A+ experience with Scott Turian. Above and beyond selling you a car, Scott knows Jeeps and has a legitimate passion for them. Theres a significant non-quantifiable value in having a guy like Scott as a resource, both before and after you buy a car. Theres also a refreshing pleasantness to working with someone who enjoys their job. I would insist in the strongest possible terms that you go to Scott if and when you want to buy a Jeep.

Rob (body shop) is the man! He helped us out with insurance and other needed information before he took the car. Appreciate all the help Rob.

I had an oil change today on my 14 Chrysler Town & Country. The service adviser, Julie, was very pleasant as I waited in the office. When I got home I popped the hood and noticed my power steering fluid was low as well as my coolant being very low. My tires are original and have dry rot on the side walls from the Florida sun. When I asked Julie if the car needed anything, she said you are all set, the technician would of said something if you needed anything else. I am disappointed that they sent me down the road with just an oil change and did not top off other fluids, besides wish wash fluid. This dealer has a good vibe with loyal employees, but I feel there was something missing today in Quality Control.

Great experience with Larry as my salesperson and dealing with the lease specialist. This is my second jeep from Scap and i highly recommend them!

We had a great experience throughout the whole leasing experience. John was a terrific salesman; knowledgeable, efficient, and not the least bit pushy. The rest of the team was wonderful too!

Go see Rick .....thats my Guy! The staff and team are combined a wonderful experience.

Great experience. Wonderful service

Place seems run down as compared to 20 years ago. Good selection of Wrangler though. Sales staff also very nice.

Excellent experience dealing with Pete and Tony, who were both awesome to work with. I’d definitely recommend them!

We had and awesome experience Rick was concise, honest and Larry was terrific going over all aspects of the vehicle. Really great vehicle loaded with technology.

Straight up honest people to work with - no games and having to shop pricing - gave me the best price from the start and were very transparent throughout the entire process. Entire team very helpful. Pickup was quick and provided detailed tutorial on vehicle - I learned a lot of new things that I didnt even know I had in my other Jeep! Highly recommend.

We leased our 1st Jeep with them about 3 years ago and are ready to urn it in and get our 2nd. The sales people were great to deal with. No hassle at all. Looking forward to go back.

Great service and a very comfortable experience. This is my second car with Scap and I could not be happier... and Scott Turian is a really great salesman to work with.

Ray was the best and made the delivery of my new Wrangler exciting and exceptional!

Amazing staff, super friendly and very helpful

Hello to anyone who is looking for a Ram truck from the moment I walked through the doors at Scape motors Tony and his sales person I am so bad with names they made me fill like I was apart of the family they did not look at the color of my skin they looked at me as a person and I really appreciate that they called me a few times to see how I am doing with my 2021 RAM 2500 .. thanks guys I already told so many people about my experience there can’t wait to see you guys on my next buy sincerely pastor Baldwin

A seamless and quick transaction from start to finish! Larry was incredible to work with and we love our Jeep! Will come back again!! thank you Larry!

Scap auto service is great the ladies always nice and polite.

It was a great experience, specially w/ Scott ! He’s pretty freaking great !

We had an outstanding experience with Larry at Scap. We called in the morning after seeing a 2020 Jeep Wrangler we were interested in leasing and Larry met with us just an hour later. They followed careful covid precautions throughout the process. After test driving, Larry came right back with a low number we were satisfied with requiring no haggling at all, making the whole process unbelievably simple and more pleasant than any dealership we’ve ever been to. After we left he called us within 20 minutes to let us know our financing came through and we picked up the Jeep the next afternoon after Larry went over everything on the car with us thoroughly. Overall a seamless experience, a great deal on exactly the vehicle specs we were looking for, and will definitely be returning to Scap. We LOVE our Jeep! 10 stars for Larry!

They just cant be bothered by customers. Its so unbelievable, I heard it from many other jeep owners, They go there and they always walk out and go to another Jeep dealer and buy one there. I actually went there to try to negotiate a deal with my daughter, we left.

Great experience working with Ray... the whole team is very friendly and professional.

Amazing experience. Larry, Tori, Rick, and the gang are pros. Its my first time leaving a car dealership and not needing a scolding hot shower.

Great selection of RAM trucks. Pete and Tony were both super helpful - not pushy at all. Got a great new truck. I highly recommend Scap!

This is absolutely the best new car buying experience in my life. Aftergetting the run-around by several dealers in the Hartford area I drove to Scap because they had the exact Jeep I wanted! The deal went effortlessly and just took minutes to complete! Scott and Tori are just the best. The next time I need a car, I know exactly where I will go!!

Went into Dodge showroom to look at Durango. The guy didnt even had the curtsey to get up from his seat. He just told me where the car is. When I asked him if I can test drive he simply said you have to make an appointment since there is no one here to help you. I left the showroom furious and without even looking at the car. Is that how you treat a customer?I have been buying cars for the last 20 years and this is by far the worst customer service experience I received. I know that would not make much difference, but you lost a customer today not because of the pricing but because of your customer service. WORK ON IT.

I had trouble locating the truck that I wanted and kept increasing my search circle. I eventually found the vehicle that I wanted at SCAP! I called the sales team said I was interested in a truck on their lot but asked if they could send pictures as I lived over an hour away and didn’t want to waste a few hours driving back and forth. I promptly received about 25 pictures. When it came down to “make the deal”, Tony, the sales manager, offered to meet me near my house to save me the trip and allow him to see my trade. When I picked up my truck Tony had the paperwork ready to go and and was out of the dealership promptly but not before Pete was able to thoroughly explain the many details of my new truck! Overall a great experience!

Another amazing Jeep purchase from Scott and Rick! This is my 7th Jeep from them. Excellent personal customer service! Thanks for my new wheels!

Scap Jeep did a great job, despite the delivery delays that were beyond their control.

Larry Dolberg is an excellent sales rep. Knows more the car I bought than anyone I ever met. Very helpful. Didnt waste my time. One of the best.

Scott Turian has to be one of the nicest, most patient, and knowledgeable salesman Ive ever had the pleasure to work with. Just purchased a 2016 Jeep Wrangler Rubicon Hard Rock Edition to side beside the gorgeous 2011 Jeep Grand Cherokee Overland we bought from him five years ago. I wouldnt shop for a Jeep anywhere else!!

Had a great experience working with Larry at Scap. Informative, helpful, responsive, smooth -- just all around perfect!

I ended up at Scap after dealing with a very poor experience with another dealership. Scott came highly recommended by a few friends and I could not have been happier with the outcome. I have never had an easier or more enjoyable car purchase, everything was explained thoroughly and completely transparent. The crew at Scap really loves their job is extremely knowledgeable and it shows. I would not hesitate to send anyone in the market for a Jeep their way!

Wonderful experience, everyone was very helpful and knowledgeable. Didnt waste any of my time. Would definitely purchase from them again

Pete at Scap was excellent to work with on my 2020 RAM truck. He was very responsive but not overbearing. A true salesman. Made delivery a great and easy experience.

I have purchased/leased 7 cars from Scap; 3 Wrangler’s, 2 Liberty’s, 1 Grand Cherokee and my most recent 2020 Rubicon Unlimited. The folks at the dealership are extremely knowledgeable, no pressure and honest, and take the time to work with you individually. Scott Turian has sold me every car, and I call him a friend now - he simply knows more about Jeeps than anyone I know. If you are in the market or thinking - I highly advise you call him and make an appointment to see their line up. This will not be the last time I purchase a car from them! See you on the trails!

VERY pleasant experience with the staff and purchased the vehicle that I test drove

Mr. Pacheco is the BEST salesman ever !!!!Mr. Pacheco made the process painless and very informative. THANK YOU RAY, YOU ARE THE BEST !!!!

From the moment I was connected with Scott (the Jeep Geek) I knew I was working with a Jeep expert. The customer service I received during correspondence over the phone and via email was clear, concise and easy to follow. Upon meeting Scott and the team and seeing how they support each other and work so well together, I felt even better about this experience. Like many people, my past experience buying a car has always been a major process that Id rather not go through. Im usually anxious about it, the back and forth with the deal desk, the fast talkers and explanation of prices and numbers I cant follow, etc. Not really what anyone wants to spend their (valuable) time on.My experience with the Scap team (Jeep) was completely different than expected. The team at this dealership listened to me, offered ideas and recommendations in a very polite and professional way. They were easy to talk to with no pressure. They made me a priority. Its clear they have a system for processing the paperwork and they work efficiently to keep you on schedule. I highly recommend visiting the team over at Scap Auto Group to see what they can do for you if youre in the market for a new car. You wont be disappointed!!

Staff demonstrated a great level of professionalism and courtesty. Appreciated the great salesmanship!

There was no pressure from any of the staff, no sales pitch, they let me order what I wanted how I wanted to.

Recently purchased a 2020 Grand Cherokee Summit here. I keep coming back here as I have dealt with all 4 departments..... Sales, Service, Parts and Body shop for the many Jeeps I have owned and have never been disappointed. Cant say enough about Scott in sales for spending whatever time was necessary to answer my questions, show me various vehicles and give me a great price with no pressure.

Very friendly staff. Cared about my issues and did everything I requested and they gave me a ride home to wait for the job to be done! I would highly recommend them.

Guys are amazing very easy process and they were explain anything you ask or need to knowNo over pricing or trying to rob you

Great experience picking up our new Jeep. Staff was extremely helpful throughout the process.

Sloppy service! I recently brought my Dodge Durango to Scap Motors for an oil change. When I returned home I noticed a trail of oil on my street and driveway, a large puddle of oil in my garage, and almost no oil on my dipstick! I immediately notified the service rep, and was advised to contact Dodge roadside assistance to have my vehicle towed back to the dealer. According to the service rep, the cause of the leak was a defective oil filter gasket. I can accept that was the reason. But it still doesnt exonerate the technician who performed the oil change. The technician should always pressure-test the engine and check for leaks after performing an oil change. The engine should be started and left running while a visual inspection is performed. The technician obviously neglected to perform this critical step. Now my driveway and garage floors are badly stained, and my engine may have suffered internal damage. If I had driven the vehicle for a longer distance, the engine could very well have been destroyed! The Scap service rep did not seem to take this incident as seriously as I would have expected. Scap should review and correct their service procedures. Technicians should be trained in the proper procedures. Customer vehicles should never leave the shop with oil leaking!

Less stressful experience then others.

Elena in service department is great. Organized, efficient, kind. Definitely recommend.

This dealer will not sell to Massachusetts customers due to registry difficulties. Found that out after dealing with them for 2 days. Sleazy IMO.

From drive in to drive out, SCAP is the most delightful dealer that I have ever dealt with. Sales and service are A1 top notch!

This was buy far the best car buying experience Ive ever had. Scott and his team were honest and excellent. Scott was the most truthful, knowledgeable, down to earth person Ive ever worked with while purchasing a car. I plan to keep buying cars from him and Scap. Jeep forever. I also hope to maintain a personal friendship with him and I only knew him for a few short hours.Thanks again for everything and making this the best car buying experience ever! You will not be disappointed with Scott T, John C, Tori and his team @Scap.

We had a wonderful experience buying our new Pacifica at Scap. John, Tori and Rick could not have been nicer or more accommodating. John took us on a test drive and was extremely knowledgeable about the Pacifica and the hybrid model we were interested in. Rick ended up having to order us a van that had the options we wanted. Unlike other dealers we visited in the past we were never pressured to take what they had in stock instead of getting a car with all the options we wanted. They were wonderful to work with. Even the final buying process was made enjoyable by Tori who made the experience fun and free of pressure if any kind. We left feeling confident that we understood the many functions our car had thanks to John’s training on the day we picked up our new car. We would definitely recommend them to anyone.

Great people to deal with, Sales crew was very helpful and informative.First Jeep Purchase, Great Vehicle at a great price. Guided me through the whole purchase process making it very easy to buy My vehicle. Set up my Uconnect for both my Wife and Me.Thanks to everyone who made this happen.

I had a great experience from start to finish very professional highly qualified staff. Treat me like family!

Awesome service. Easy night drop off and you are called as soon as job is done. Smooth, good price and good job!

I went here twice with my RAM 1500 for an estimate. Completely overpriced both times. One time, I wanted a light bulb exchanged because this is a real pain to do on this truck. That was going to take 1-2 hours at 120 dollars per hour. I purchased the bulb at their own parts window. Eventually, I asked a mechanic buddy and it took him 10 minutes. I couldnt even finish my pizza while he did it. I gave him 50 bucks just because I was grateful. Another time I asked to mount some tires (already purchased). This was going to take more than 2 hours at 120 hourly rate.I am literally never going back here. Which is too bad because I like some of the trucks they ave on their lot. I am not buying here though. You guys can suck it.

Nice Service guys

Scap Motors is the only place to visit for a vehicle. No other dealer comes close. Friendly outgoing informative staff will honestly guide you through the process . I am involved in the automotive industry, and highly recommend them to anyone! Just give them a try and Im sure you will agree

My husband and I were looking to purchase our first brand new car. We decided to check out this dealership and take a look at a few Jeeps. So happy we did!! The staff is incredibly friendly and very knowledgeable! They take their time with you, they are honest and will answer any and every question you might have. Jerome, Rick, Josh, Chuck and Larry are awesome!!! I love my new Jeep and I am so excited that I have a great place to go to have my new car serviced! You are in great hands here!!!

After literally driving my 22 year old Jeep Cherokee into the ground it was time to get a new Jeep. I met with Scott Turian who was the most upfront, knowledgeable and to the point salesperson I have ever met. He listened to my requirements and then walked me through the pros and cons of each Jeep type from a shockingly unbiased approach. He made the process a pleasure. The entire staff that I met with were considerate, kind and helpful. Do not judge a book by its cover, there are aspects of the facility that are dated and worn. Do not let this dissuade you. The sales staff are excellent.

I wouldnt have my car serviced here, but there was a recall, so I had to come in. I dropped my car off on an evening around 6:45. The entrance to their service department was wedged wide open. I filled out the envelope and left my key in one of their two night drop boxes. I called the next afternoon to get an idea when my car would be ready and they had no idea my car was left - no one checked the night drop box. They wasted a day of my time and kept my car an extra day. They did offer me a loaner car, but I dont have a way of getting there to get it.

I love working with Ernie. This is the second time I have bought a car from him. Both times he has gotten me exactly what I needed for the pricing that worked for me. He also delivered in no time flat for both cars. He and Scap made the purchase so easy. I barely had to do anything other than tell him what I wanted and needed. I can tell he loves what he does and if you are wanting a real person, not a car salesman, to work with, Ernie is the guy. Love him!!!!

Went for recall of airbags on my 2007 Dodge Durango. To be fair the across the street is Mitsubishi, who does the service. Vehicle was recently inspected and hardly driven as it is a second vehicle. Excellent vehicle comes out with a engine light, so I ask what’s this. Service answers could’ve been there when you brought it in...unbelievable. Diagnostic reads emissions, I call BS.

I cannot speak highly enough of this dealership. I bought my car from Scott 2 years ago and it was the easiest most painless process and I recommend this dealership to all friends car shopping. Then today my car was making a weird noise. I called the dealership closest to my house who told me they couldn’t not see me until Friday. I called Scap and Julie answered and told me to come right in to get it looked at and acted concerned the complete opposite of the other dealer. The service manager Phil, took my car for an immediate test drive and diagnosised the issue. I was able to leave my car and got it back by the end of the day. The service department is just as awesome as the sales department. This dealership will have my business forever.

This is my second time returning to Scap Dodge. I had such a great experience with Pete and Tony when I leased my 2016 Challenger, that I knew I absolutely had to come back to custom order my 2018 one! At their foundation, they are just good people; as salesmen, they do right by the customer. They made sure that the car was EXACTLY what I wanted and went over every little detail with me before they placed the order, and they gave me a very good price! They called me the day the car came in (about 2 weeks earlier than originally anticipated nonetheless), and I was able to drive it off the lot that same week. This has been, by far, the most painless car buying experience I’ve had. I would recommend Scap Dodge over any other dealership out there!

Scap is excellent. It was top notch when I bought my car and for every service need I have. Even when I sustained a minor accident. Regarding that incident Phil was absolutely outstanding with his customer service. He made sure I understood everything needed reassured me my new car wasnt ruined forever and everything he told me was done perfectly. Not only is he knowledgeable but just such a great people person. A true asset to the company. Thank you.

Really good sales and service here! We ordered our jeep Sahara 2019 JL model via them back in December 2018. We live in Norwalk and actually went to the dealer shop in Norwalk first. The service wasn’t good and the sales didn’t very knowledgeable about the car (left detailed google view there too if you’re interested). We decided to try this one and noticed a big difference!! Scott was the sales person we met. We didn’t wait much at all and the best part was Scott. He’s very knowledgeable about the car and helped us a lot on making different decisions. He didn’t just recommend you what to get but instead, explain you how things work, the differences, the pros and cons and let you decide based on your needs. The post-sale service was decent too. We can easily make appointments and get our car serviced.

Scott is the best ever! Purchasing a Jeep Sahara from him was the best car-purchasing experience I’ve had to date.

Honest sales department(s). Vid is a wonderful service manager. Never had a complaint with service. Done when scheduled every time! My family has bought at least fifteen cars from a new 300C to a used Toyota. Gaza will not sell a questionable used car!

Great staff and service. Everyone was beyond friendly and willing to help. Our salesman Ernie answered all of our questions and was very knowledgeable. We are glad we followed the advice of our friends to buy a car there. It was a great experience.

Just came back from scheduled maintenance which included which included a tire rotation, wiper blade change and some software updates. I was on time and had asked to wait for the car when I scheduled and checked in. Techs logged it as 1 hour 10 minutes of work but I didnt get checked out for two hours. I felt they serviced other work before me and left me waiting while the whole mechanical staff took break. And there wasnt a decent wait area or bathroom to use. Im not sure how the customer service women stand at the desk all day in the cold. Needs major improvement.

Great customer service and they saved us, because they got our van one day and were able to find AND fix the problem the very next day! And it was the Thursday before a holiday weekend. Thank you!

Attentive and detailed service

Buying at Scap Dodge was a fantastic experience! I came in with my girlfriend to look at Dodge Challengers and Ernie was super friendly and helpful. Ernie, Tony, and Peter, were all patient with my questions, and I never felt undue sales pressure. Ernie took me for a test drive and let me feel comfortable in the car from the moment I stepped in it. It was my first time buying a car, but as I shopped around for this one, they came in with the best price off the bat, which I was thrilled over, since not only did I want to get the car at the best price, I also genuinely wanted to buy it from these guys after spending time with them. And they honored the lower rebate that was in effect when my car actually came in! Picking up the car today was so exciting and Ernie gave me a thorough demonstration of the car, inside and out, without rushing me or glossing over features. Cannot recommend enough!

My daughter (a student at Sacred Heart & away from home) got a flat tire on her brand new Jeep Compass. Kathy Melisi from the Service Dept went the extra mile and redefined the meaning of superb customer service. Our customer experience was great. Thanks again Kathy!

Excellent service, everyone was nice, and best of all I got a great price for the work which was done on a older car 18 Years old! My daughter needs a car I already know the place where I will be purchasing it!!!! Thanks everyone at the service department, it takes a team to perform great work!

Very helpful and friendly. Great experience.

The staff is very knowledgeable, provides a high level of service. They are thoughtful, helpful, friendly and accommodating. A casual no pressure dealership.

Scott always knows all the details and can answer all of my questions. No pressure just tons of help. He goes Above and beyond to make us feel comfortable and happy with our car purchase. Our family has leased 4 Jeeps from Scott and look forward to the next 4!!

Fantastic dealership and Scott and Josh are the best !!! I highly recommend !!!

The best experience ever!

I am very pleased with my recent experience purchasing a new Jeep Grand Cherokee... It was a unique situation for me regarding my trade-in, and my salesman, Ray, and sales manager, Rick, were able to put me in a Cherokee I truly wanted and they were able to put a deal together that was within my budget. I will definitely recommend Scap for the service & deal they provided.

I would not entertain give these 3 males a Star. Those guys have no humanity compassion whatsoever. I broke down there trying to pickup a part for my Jeep liberty and nobody came to help, but kept looking over their shoulders to make sure I was trying to rob them. I push the Jeep over the speed bump hump, to try to get off of their property, because they kept looking over their shoulders at me and my wife, one even got off his butt to get some water and nevertheless offer any assistance or water, after I informed them that I was waiting for AAA to come. I will scrap this Jeep and NEVER handle business with this dealership or place again. Since I have to pick a star to post, (1) is being kind.

Ray and Rick were both awesome and helpful with the sale of my new jeep. I would recommend this place to anyone looking to buy a new vehicle. Definitely will be bringing my business back the next time I need a new car.

I would like to personally and genuinely thank the staff at Scap Dodge for their great customer service and all the help I received! I traded in my vehicle and bought a beautiful 2011 Chrysler 200 - they made the process so simple and effortless. They truly do go above and beyond for their customers and you can tell that they genuinely arent trying to scam you or trick you. Id like to thank Joshua (the Sales Manager) for always being professional, organized, and courteous.

Ask for Scott, you will never have a more honest and easy car buying experience. He is the BEST salesperson. The dealership has great inventory and everyone who works there is great. Will be a customer for years to come.

Scheduling was quick and easy done online. Took me at the scheduled time, work was done professionally as usual, and car returned to me in the shortest possible time.Have a problem understanding their bills. Was supposed to be charged $0.01 for wiper replacement, but it looks like I was charged $13.00.

Excellent service. My first wrangler and Catherine Mary went way out of her way to answer every Jeep question I could come up with. She and her partner there were terrific and made me feel like I did the right thing in getting my first Jeep!

Scott, Rick, Chuck and the entire Scap CDJR team are positively top notch. Not only are they deep subject matter experts on their products, they are a pleasure to work with. Highly recommend doing business with them!

I got my first ever car at Scap around 2 months ago. I go to Sacred Heart and my mother said it was the perfect place to get a car because of the dealerships proximity to SHU. She chose Jeep because my parents drove Grand Cherokees when we were living in CT back in the late 90s before moving overseas. Its the only car she truly trusts. I walked in with her and started looking at the Grand Cherokees. Ray and Rick popped around the corner and immediately said He doesnt need the V8 which was a great way to introduce themselves. Ray became our salesperson and hes honestly the best guy ever. He recommended an insurance brokerage to get insurance and Rick gave us a deal on a 2019 Grand Cherokee because I went to sacred heart. I ended up going to the dealership back and forth for a couple days after my purchase because the DMV screwed up my name and address 3 times. Not Scaps fault at all but in hindsight, it was great because I got to know Ray and everyone in the dealership a lot more. We share similar backgrounds of being troublemakers when we were young so theres a talking point there. Honestly, this is the best dealership Ive experienced so far after walking out of 3 dealerships earlier before our purchase. Scap isnt out just to make money but to make you part of the family. Sorry for the long review, this just needed to be said about the dealership.

My wife and I got 4 different Jeeps here over the years, and always were very happy, until lately. First, our lease was expiring, and we were never contacted by the sales team, even after we went in to test drive a new vehicle and spoke with the sales person that assisted us the last few times. Then, we had an issue with our current Jeep, and were quoted a price to have it serviced, but the part needed to be ordered. When we checked with them, they had no idea what we were talking about, which became the norm throughout this process. On three separate occasions, they asked us why were at the service department, even though we had an appointment. However, the last instance was the worst: upon arriving at the service area, and being asked yet again why we were there, we were told that the service for which we were quoted was actually going to cost more than double, from $450 to $950. When I advised them that we were told numerous times it would be $450, we were told that this was just an estimate. When I stated that I knew what an estimate was, but wanted to know how that cost more than doubled without them even looking at the vehicle that morning, I was told well, thats the price. I immediately left, and will never give them my business again.