The lady that help me pick out my glasses was very knowledgable. I showed her my old glasses and said I wanted something as similar as possible and she was able to hook me up with new glasses and sun glasses frames in about 5 minutes. I had tons of questions about the lens portions and she was very patient and easily answered everyone of them to make sure they were the best option for how I intend on using them. Whole process took maybe, 15 minutes. I was not disappointed!! I love my new glasses.
The staff was exceptionally friendly and helpful and honest weve been using eyemart express for years only place we buy glasses!!!
Great choice of frames and very reasonably priced. The place was packed when I picked up my glasses but everyone was trying to hustle to get to the customers. Will recommend them to my friends.
Eyemart Express never ceases to fail me. I always receive excellent customer service and it’s genuine. I definitely recommend them to anyone who’s Loki g for an affordable pair of glasses that’s ready the same day!
Love eyemart! They helped my son find glasses for school. Mandy was great with my son who was super excited for his new look with school starting soon!
The lady who helped me from beginning to end was awesome didnt get her name she wore all black and didnt have eyemart wear on maybe a manager well anyway she was awesome great advice on my frames I will be going here again and telling others ty ty
Extremely helpful and fast service. Very friendly employees..
Just left after waiting for at least fifteen minutes and no acknowledgement we were in the store while my wife were standing around and waiting. Someone else came in after us they were seen first. The previous service was fine, but haven’t been in there for while and won’t be in again. It’s like they don’t want to make money or have repeat customers. Spending my money at Lenscrafter’s now.
Excellent services, my glasses arrived way early than expected, and got it 50% off
Worked with Cristal (SP?) who was extremely helpful as I was having an issue with my insurance. She was very patient as I sorted out the problem and eventually solved it. She even offered me an excellent alternative to pay for my glasses If my insurance issue was not solved. Finally picked up my glasses yesterday and am very satisfied. Eyemart Express is definitely my destination for any eyeware needs for me in the future.
I am extremely happy with the customer service I received! I will definitely continue my business with Eyemart Express, as well as refer my family and friends to Eyemart Express. My vision now is very sharp and clear! Thank you Eyemart Express!
This was the best experience I’ve ever had purchasing glasses for myself and my 3 kids. The blonde that used to live in Florida (I forgot her name, so sorry!) was so patient and helpful when we couldn’t make up our minds on frames. Everyone was so kind, I can’t recommend enough!!!
Love Eyemart! Fast and good quality glasses for a great deal!
Very limited selection, at least for mens glasses. Half the displays are hidden in drawers beneath the display glasses, so you need to akwardly open drawers on the ground to view everything. Most pairs are on the cheaper end, so its good if youre on a budget and staff was friendly despite it being busy. They have a few designer frames, but not much of a selection.
Very friendly service. Works with your insurance, and your glasses are ready in an hour!!!!
We had such a good experience. So professional and helpful. Sabrina the general manager was the reason why the place runs so well.
The ladies were very friendly and service was really fast. Its nice to be in an environment where you feel very welcome. Will tell my friends and family to do business at eyemart express in Fargo.
I want to give a Huge shout out to Desiree and the store Manager for their Great Customer Service! In today’s world I find Great Customer Service extremely hard to come across. Thank you! You are appreciated!
This is a great store, with friendly and helpful people. Went in on a Saturday to pick out some new frames for my daughter who just broke her glasses the day before. We picked out two frames, and was told that it might be Monday before frames would be ready due to a machine that was down. We got a text within the hour that they were ready, pleasantly surprised. We will go back to when others need glasses. Great price too. Saved over $250 dollars on both sets.
Got 2 pairs of glasses 🤓. They were ready in 17 minutes, staff did a great job of getting me all set up.
Sabrina was an excellent consultant. She was funny and made the experience an excellent one. There are not enough good things i can say about her. I went there with my friend to pick out glasses and I ended up leaving with three pairs for cheaper than 1 pair of glasses. Rhonda was excellent background music and those two together make such a fun atmosphere. Thank you so very much Sabrina and Rhonda!
Krystal at this store was AMAZING. She treated us great! There is so much worry and stress with this current pandemic, she gave me reassurance that we would have a safe and clean assistance. She wiped down the table she was assisting us at wiped our seats down and everything she used that could of been used by someone else she wiped down. The protocol of this store is awesome and safe! I will continue to buy my eye wear there and suggest others go there also!
I was traveling from out of town and had lost my glasses. These folks were able to have my prescription from back home faxed in and there when I got to Fargo. They got me a temporary pair for $20 on sale and had them made and ready in 15 minutes!After a really long, awful day it was so nice of them to rush to get me all set in the last 20 minutes before they closed. Great people!
The staff was very friendly an helpful. Had my glasses ready in about an hour just like they told me. I will be going back when I need glasses again. I HIGHLY recommend them to everybody
Bad service, all the try on glasses were filthy, couldnt even see yourself in the mirror with a pair on. What a joke this place is, bing a business owner my self
Excellent service.
I got greeted right away and was able to pick my glasses out n helped right away.. my favorite part was that they had them done with in a half hour... thanks to Eyemart employees I was able to see the same day.. thank you
Eye mart rocks I won’t ever go anywhere else the ladies where all super nice Sheena thanks for trying your hardest to get the best glasses for me I have been doing my business there for years best place ever thank you for everything
I had quite the predicament. To give a back story, one day last week my lens fell out in my sleep.. I searched high and low couldnt find it. I had my glasses with the other lens but was getting a headache from squinting. The following day.. couldnt find this pair either. My rx was expired too.. so made an appt with eye doctor. I went to Eyemart Express cause I am blind almost. Got the 2/38.95 deal. Got my glasses in about half hr after deciding. (I had rx sunglasses so was ok). I think was the next day or 2 days later,, I called the store to see if I could exchange. I got silver frames but wanted gold in same style. No issues at all! I am quite pleased and will go back!
Update: Had to go in to get frames adjusted, however, they required me to sign in at the entrance - posting my name, phone number, and reason for visit in public view. This is against hipaa! Beware! They are covid tracing.Bought frames here for my prescription. The service was excellent with the employee thoroughly explaining to me the different options available for my prescription. I picked out a beautiful pair of frames that I love wearing. Overall great experience with very polite and professional staff. I would buy frames here again.
Krystal is amazing! very kind and considerate despite the circumstances of my visit. very impressed!
I received the best customer service from Sabrina while shopping for my eyeglasses at Eyemart Express! She took her time with me and was very patient and knowledgeable about the wide variety of lenses and frames available. When I picked my glasses up, she once again informed me of the many ways to care for my new eyewear. What a great experience I had at Eyemart Express!
Very helpful friendly staff. Quick to greet the customer and ask about any questions and offer assistance.
Very friendly staff! Aaron K. was especially kind and honest! He was sure to tell me what looked good glasses-wise. By far the best service i’ve had! (:
Efficiency at its best!! I was in a clean environment with associates that were friendly and knew their professions! Awesome experience!😀
For the most part the service was pretty good, the staff was nice. But didnt like the fact that I spent 200 dollars on a pair of glasses and I could have ordered them online from eyemart for $120. Next Ill try them on in the store and then order them online.
Had such an awesome experience here! Aaron did such an amazing job getting me hooked up with some fresh looking glasses. Made it feel pretty painless throughout as well. Highly recommend going to work with him!
My experience at Eyemart Exspress was great, very professional and kind. I encourage others to experience Eyemart Exspress Thank.
The staff was very helpful in picking out the right frame. They also explained all the different options for lenses, protection and pricing. They wanted me to feel comfortable with my purchase and didn’t want me to feel like I was overspending so they priced everything out for me. It took only about an hour from the time I picked out a frame and did the measurements for my glasses to be ready. It was so convenient. I would purchase from Eyemart Express in the future again.
I was greeted with a genuine smile and a sense of willingness to help as I walked into Eyemart last week. I was very uncertain of what I was looking for and with the help if the general manager, Levi, we picked out 2 absolutely AMAZING pairs of Gucci glasses for myself. He listened to what I liked and what I did not, he was not pushy at all, and took his time and was very patient with me! I loved the pairs we picked out and the price couldnt be beat! Absolutely recommend!
Thank you so much! My glasses broke beyond repair and I needed a new pair badly. I was working with a budget and had called around to see which locations would work with my situation best. Eyemart Express sounded like they fit the bill.I went in planning to get one pair of glasses. Working with my insurance, I ended up getting THREE pair and stayed under my budget. Thank you so much, you KNOW Ill be back!
Sheena was a great help and I received a great deal on a pair of frames/eyeglasses
I worked with Deja; she is an absolute delight!!!! I am a glasses newbie. She did a great job of letting me pick out a few styles and then helping me find the best fit for my face. I felt like she was honest & extremely helpful. You can’t beat the deals and the turn around time... everywhere else was 10 day minimum, which would have turned into more with the holiday. I am extremely thankful for my new glasses and for Deja’s help. A truly great experience.
Dont work with you very well went to Wal Mart in Jamestown!
We were in and out in less than 15 minutes! Had we gotten there any sooner they couldve still gotten them done that evening but it was absolutely amazing service for the short amount of time we were there. Will be coming here again when I need my own glasses updated!
At the beginning of a three week road trip, my glasses were ruined 11 hours from home. After looking at maps, and lots of phone calls, Eyemart Express in Fargo was the only place that was able to help replace my glasses. In less than 2 hours I left with a brand new pair of progressive bifocals and a backup pair of single vision glasses for only $65 after my insurance! Cant say enough good things about their services!
I was very satisfied with the service I received! Associate Rhonda G. assisted me. She was very attentive, polite and took her time, too ensure that all my vision needs were fullfilled. She carefully reviewed my insurance coverage, and was knowledgeable and made sure I received exactly what I requested. Eyemart was able to have my new glasses ready in just 2 hours. I am very happy with the glasses and grateful they were able to have them done so speedy. Lastly, the choices they have in frames was great. They have many quality frames and a huge selection! Thank you Eyemart and Rhonda G. 😎
I would definitely recommend eyemart! The service was excellent, we have never had that much great customer service. The prices are phenomenal. We are definitely going back from now on!!
Visiting from Minnesota and glasses broke. Went in to see of I could find a pair to fit my lenses. Was helped right away and was lucky to find frames that fit for a good price. Very helpful and of I lived closer would be back again. Thanks.
Went there to see what options I could find in bifocal. Felt they were friendly and patient as I tried on many frames. Very Affordable on any budget.
Great staff, knowledgeable and courteous. the prices were very very good and they even asked if I had any additional coupons to use. I would highly recommend Eyemart
Awesome experience. Knowledgeable sales staff, spectacular pricing and super fast turnaround time. Had new glasses within 24 hours.
I purchased a pair of prescription sunglasses from somewhere else in town and they did not come back anything like I wanted....or even like sunglasses for that matter. After dealing with that place multiple times I just gave up (as to avoid confrontation). I went to eyemart with the intention of purchasing a whole new pair. What ended up happening was that they fixed my current pair free of charge. Did not expect that. You can bet Ill be back when I need to purchase new glasses/sunglasses. Thank you.
Aaron was so helpful and such a nice young man. I think he did a great job. Thank you Aaron.
Staff was helpful. There was one staff that kept coming up to me and I never asked for help. I wanted to be left alone to look at everything. She was already giving me a price for one pair of glasses. I dont care about the price of one pair since I was planning on getting two. She was also giving me glasses to try on. Again I didnt ask for help. Ive said I wanted to look at everything. Also I dont think its good customer service to basically tell someone not to get transitions. Its the customers money not hers. You can tell me prices when Im done looking around on my own. If she doesnt like transitions than it is her opinion that she should not force to others. I dont think its her business where I would used transition glasses and Ive had transitions before. Put the aggressiveness about two notches down and some space. Other than that she worked hard to get customers in and out of the store.
We were on a trip and my son broke his glasses. They had new glasses ready in about half the time quoted.
Thank you so much for your patience and quick turn around!
I took a friend to help me pick out glasses and I purchased six pairs. When the sales assistant told me the price, my friend said, Oh my goodness. Thats half of what I paid for one pair. Ive been dealing with this company for ages because I like to have fun Variety in my eyewear and Eyemart Express lets me buy lots of fun and up-to-date looks at a super reasonable price. Why isnt everyone shopping here?
We walked in and was greeted immediately with 3 smiling faces. This lady was eager to help us. She went through the glasses and was able to get us 5 frames that fit my son amazing... I hate shopping for glasses so she really set my mind at ease. I gave my son the chance to pick the glasses he wanted. Then I gave him my thought. But in the end we ended up with the glasses he want. Because of the deal they had going on. I was able to get him 2 complete pairs. For $238.80.. I am so glad I decided to go to eyemart express..
First rate eye exam and 2 pairs of glasses in about an hour. Cant be beat!
All my family members that went were very please with staff there. They were awesome!!
In 17 minutes they have my two glasses done 👍
Service was Great! Workers are Friendly and Helpful! Went in and got the glasses I needed for my child the Next day! Also Great Prices and Deals!
2 pairs Progressive under $80 cant beat the price totally impressed with both pairs how comfortable and easily I adapted to progressive lenses I highly recommend Eyemart Express
The gal who helped me really knew what she was doing! She was great! I found 2 pairs of frames that look great!
I had a positive experience at the Eyemart Express. I would buy glasses from them again. Great value for the money...
We had a wonderful experience for our 3 year old daughter. They were kind, patient and ensured she felt comfortable. Highly recommended!
I had a great experience with Rhonda. She was very personable and went the extra mile to call me to let me know my glasses were ready. She remembered we were leaving on a trip! Very good service!!
Very friendly helpful staff. Super helpful
They were very mindful of COVID-19
I got two pair of glasses with a great discount and love both of them. The prices are right, the selection is good and everyone is very nice and helpful! Less than two hours from my appt. time to walking out of the door with both pair in hand.
I purchased 2 pairs of glasses and thought that maybe they got my prescription wrong because the both pairs made me extremely dizzy almost as soon as I put them on. I took both pairs in to be checked and they said they were both correct. I even took them to another optical store to be checked and they said the prescription was correct. I then thought that maybe they screwed up at my eye exam so I went in for another exam but my prescription was the same. I got another pair of glasses from a different place with the exact same prescription and those glasses are fine and I have no issues what so ever. Im not sure what the problem is but I will not be getting another pair of glasses from here as they were no help when I complained about the issue that both pairs of glasses I got had.
Eyemart Express was great when I came in to get new glasses! They had a coupon they gave me that saved me $500! My gasses we’re back quick and I love them! Thank you eyemart! Thank
The associate who assisted me was so friendly and knowledgeable. She went above and beyond my expectations.
Very good! My glasses were affordable and ready almost immediately! I love it!
My experience @ Eyemart Express was my 1st & I must say it was an excellent!!! I was told that Eyemart was an awesome place to.get my glasses. So I went there being very skeptical about it & here I got proved wrong. My glasses were done within the hour! I love it !!
Shout out to Krystal F! Barely got in the door, she was the brightest person saying hi! Big smile, eye contact, and I just navigated right towards her. Told her my frames busted...not ready to change out my prescription and could she possibly put my script into some new frames.She took on my situation with such expedience and was sincerely interested in me and went to work! Her attitude and her obvious joy in helping me is why I will continue to shop with this company! Thank you not only for getting me into new frames in such a timely manner, but treating me like I mattered. Kudos!
Everybody was extremely helpful and friendly. The turnaround time was better than expected, it took them less than 40 minutes to complete 4 pairs of glasses for my kids. Everything was fantastic!
Went in and there were so many options to choose from! Staff was very informative and explained the differences between options for lenses. Once chosen both of my glasses were done within 90 minutes!
Eyemart has great prices and I had awesome customer service.
Number one, don’t advertise two complete pair of glasses for 79.99 and then proceed to tally up a bill that is unaffordable. Shouldn’t that be considered false advertising? On top of that your help is rude and not very helpful.l won’t be back.
The staff was very welcoming and attentive. Even while others were there also they made sure that all were tended to promptly❤️
Prices didn’t match up with advertisements and the tech who helped me was not personable at all. But the classes were done quickly and it was busy so they probably didn’t have time for chitchat. I like the grand forks location better maybe because it’s not as busy.
Fast friendly and extremely helpful.My dog ate my bifocals (yes he really did.) I had just a few hours to get replacements. So much more than I expected to find and so affordable. Thank you EME of Fargo. Youre the best.
Wow! In less then 3 hours I got my eye exam picked out my frames and the lab finished cutting my lenses. I got to wear my new glasses out to do other things within that time saving the old product for the dirty chores and sunblock.
Not a great experience this time around. It seemed Daniel P. Just wanted us out of the store so he could close up early. Not helpful or informative at all. I had questions about durability for a childs glasses, unfortunately David P. Did not have the time or patience to help. Very poor customer service! Also he promised to text me the next day by 5 to get glasses and now it is day 3 and no word from ANYONE at that store. Not a happy customer. I would recommend costco or the mall, at least they are happy to help
Had awesome customer service. It was also fast. I will be returning there again when I need glasses.
Great place, glasses are done in less than an hour, and they usually have back to school 2 for 1. They even re made my glasses free when my doctor gave me the wrong prescription.
Progressive bifocals in 32 minutes! Fantastic service!
Rhonda was wonderful to work with. Very caring & considerate to us. Great prices. Would go back again!
I loved the glasses, great service, short wait. Awesome staff!
Every associate at Eyemart is very willing to help their prices are extremely Fair the atmosphere is warm inviting I will definitely be getting my glasses always at Eyemart
Deja was wonderful from the moment we walked in the door. Greeted us with a huge smile and helped us through the whole process. We have used eyemart express before and have had okay experiences in the past, but what a huge differnece Deja made for us this time. Thank you!
Horrible service. I have received different prices and different information from each employee. My glasses still arent right. Never going back.
Krystal was Awesome! Very helpful and knowledgeable. They were done within an hour!
Very friendly environment, every associated we dealt with was super nice and were a huge help! It is also nice how fast your glasses get done!
Knowledgeable staff that are friendly and handle the many customers that come into the store very efficiently.
The woman who helped me on Valentine’s Day was fabulous. She searched for every frame in the store she knew of that matched what I was looking for. She was not only pleasant and friendly during the measurement process, but also made sure everything was accurate. She took down the info, marked the lens of the demo pair, double checked to make sure she’d written everything correctly and helped me figure out the coupon I’d had. The glasses were done in less than an hour (which I didn’t expect based on previous experience), so my only regret was leaving and now waiting. Unfortunatley, she gone when I went back later to pick them up later, and my experience wasn’t great with the “sizing” process at that point. My glasses sit crooked so I’ll have to go back in. Hopefully the woman who sold them to me will be there because I know she’ll make sure all is right.
They worked hard to help me promptly because I dont live close and dont get much time off. I love my glasses and the prices could not be better! !!
Amazing company with great staff and very short wait times. Best optometrist office I have ever been to